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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 602

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C
chidambaran
from Angamali, Kerala
Oct 27, 2010
Resolved
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Address: Ernakulam, Kerala

Sir,
I got land phone set with Caller ID facility on 3.2.2010 from Chendamangalam Telephone Exchange.
Several times I have approached the authorities for giving Caller ID Facility(Received only the instrument).
But the authorities have not considred my request till date. Moreover the function of the monitor of the
set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
My land phone No. is[protected]. Chidambaran.M.K.,Mattakkal,Chendamangalam.P.O.
Aug 13, 2020
Complaint marked as Resolved 
BSNL Complaints - Land Phone-facility of Caller ID
BSNL

Location: BANASWADI, BANGALORE 560 043, KARNATAKA
Posted:[protected] by MANOHARAN PHONE NO:[protected]


L Caller ID TO PHONE NUMBER[protected]SUB:
Sir,
I have purchased land line insttrument - PANASONIC with caller ID facility on 26.11.2010. Hither to i was using BSNL land line instrument
with caller ID facility . Now, for new instrument, caller ID is not working the message is the "to register with the service provider" .

In view of the above, may i request your good office to kindly register for the caller ID facility for the new instrument.

Thanking you,
Yours Sincerely,
P.Manoharan
[protected]
I got land phone set (PANASONIC) with Caller ID facility on 26.11.2010 the authorities have not considred my request till date. Moreover the function of the monitor of the
set is not working. I request that steps may be taken to allot another instrument and caller ID facility.
My land phone No. is[protected]. Chidambaran.M.K., Mattakkal, Chendamangalam.P.O.
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    R
    ravis81
    from Ajmer, Rajasthan
    Oct 26, 2010
    Resolved
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    Address: Rajasthan

    Dear sir
    i am customer of excel power plan in rajasthan circle i want to know my activated 4 number per 20 paisa per minuts

    how it is possible
    Aug 13, 2020
    Complaint marked as Resolved 
    मैं अपने मोबाईल नम्‍बर पर एक्‍सल पावर के जो नम्‍बर हैं उन्‍हे हटाकर नये नम्‍बर को इस प्‍लान से जोडना चाहता हू क़पया मेनेजर पूराने नम्‍बर कौन कौन से हैं यह बताने की क़पा करें
    My Mobile No. _ +91 [protected]
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      P
      prathik7
      from Delhi, Delhi
      Oct 26, 2010
      Resolved
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      Address: Palakkad, Kerala

      I had bought evdo data card 1 month back from BSNL in calicut..their advertised speeds were 2.5Mbps and i was getting it in calicut but when i moved to Palakkad the speeds have dropped to 0.24 Mbps. I complained and went to the EVDO department in the main telephone exchange but they are saying 0.24 Mbps is the maximum speed attainable in Palakkad. I believe they are falsely advertising GPRS speeds as EVDO speeds in Palakkad and asking customers to pay more. Kindly look into this matter

      Prathik
      [protected]@gmail.com
      Aug 13, 2020
      Complaint marked as Resolved 
      Sir,
      This is kindly inform you that We had a landline connection No.[protected] at palakkad Dt Thanchapara Panjath, Palakkayam Village in the name of Sebastian CS.

      since 1 year there were no regular use as every time phone dead.Someny time we requsted to Palakkayam post office to repair the line.one or two time they reached and repaird.But now same condition.someny people suffer this problem in that area.In our home bed ridden & old age parents are living alone..so humply request you to concider my problem as soon as posssible.


      Thanking you
      Joicy Sebastian Mob:- [protected] Mail Id:- [protected]@yahoo.com
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        D
        dubeaditya
        from Ratlam, Madhya Pradesh
        Oct 26, 2010
        Resolved
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        Address: Bhopal, Madhya Pradesh

        i am Aditya Dubey and i am staying in bhopal.two months back one of my family member has opted for the BSNL india games on demand. i am trying to unsubscribe the service but i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details
        Aug 13, 2020
        Complaint marked as Resolved 
        My name is V.Raju, my Tel.no. 044.25501067. Iam put up at Chennai.Due to other work, iam unable to play B.S.N.L.GOD. So kindly unsubscibe my PREMIUM PLAN EARLY.My date of Registratation is on 7 th, May 2010.Plan name Premium . Login name. RAJUV.Tel.no.[protected]. thankyou.
        My name is Anoop Dave, our lend line NO.is [protected] Registrard on R.S.Joshi
        your caller is misguide to me and our name/No. located.We dont want to participet this services. Kindly unsubscribe that -PREMIUM PLAN BSNL GOD...UNSUBSCRIBE the No/Name.
        our ID NO. is ---##4885##

        If you send us any type of bill in this plan, we are not paid and COMPLAINT on legal court against you.
        thanks, Anoop Dave
        Adv. Jabalpur H.court.
        My name is Gopalakrishna p s our land line no.is 08257 / 271619.So kindly unsubscribe my BSNL GOD PLAY
        My name is Abdul Lathif, from Kundapura(Udupi Dist) my Tel.No.[protected]. Iam put up at Kundapura.Due to my other work, Iam unable to play B.S.N.L.GoD. So kindly UNSUBSCRIBE my PREMIUM PLAN EARLY.My date of Registratation is on 12 th, Jan 2011.Plan name- Premium Plan 200 . Called from Karvar (Karnataka State-Telephone No: [protected], Name-Praveen)
        So Please Cancel my above said plan
        Hope you will do the needful
        Thank you Sir
        I RECEIVED A CALL FROM BSNL, IN THE MONTH OF SEPTEMBER AND INSTRUCTED ME TO OPEN TH NET AS I OPENED I WAS INSTRUCTED TO TYPE MY PHONE NUMBER AND MY NAME.TO MY SURPRISE THE BILL IN THE MONTH OF FEB' 11 WAS Rs 987.HE GAVE ME THE TOLLFREE NUMBER TO CANCEL THE SUBSCRIBTION BUT WHEN I CALLED THERE IS NO RESPONSE.WE NEVER PLAYED ANY GAMES AND THER ARE NO CHILDREN IN OUR HOUSE.THE BSNL HAS CHEATED THE CUSTOMERS.CANCEL THE GAME ON DEMAND.NAME-- GARGI; PHONE[protected].IF ANY BILL ON THE NAME OF THIS GAME COMES I AM NOT GOING TO PAY AND I WILL TAKE THIS BEFORE THE COURT.
        please unscribe god

        landline number 26570406
        please unscribe god


        landline number 26430234
        PLEASE UNSUBSCRIBE GOD
        LAND LINE NO[protected]
        please unsubscribe god landline no-[protected]
        please unsubscribe bsnl GAME ON DEMAND land line no[protected]
        please unsubscribe my bsnl games on demand my landline no. is[protected]
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          Rakesh Ranjan Singh
          from Mumbai, Maharashtra
          Oct 26, 2010
          Resolved
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          Resolved

          Address: Ramgarh, Jharkhand

          Iam Niranjan singh from Patratu,Jharkhand.
          I have taken BSNL boadband connection from RAMGARH bsnl office.From the last 2 months the service is very-very irregular,when I made a complain about the rebates in my monthly rental,the officers or the Ramgarh BSNL said that I have to pay the amount wheather the broadband service works or not.
          But in the Terms & Condition or Broadband service-- it is written that,"If service is not working more than 3 days then the User gets some rebates in the monthly rental".
          What should I do??
          Aug 13, 2020
          Complaint marked as Resolved 

          broadband dataone service of bsnl — not given connection as yet

          i have applied for dataone broadband connection against my landline no.on 07.08.2008 vide ref no. MS/0148912 and was assured that i shall be given connection by 7 days. but till date i havent got the connection nor any phone calls from the bsnl people.i dont know when i shall be getting the same.

          BSNL DataOne Broadband — NOT ABLE TO ACCESS INTERNET--SERVER BUSY

          Take a broad band connection just 2 weeks ago and any time try to access the net the servers are down and the connection is pathetic a very very bad experiance

          BSNL DataOne Broadband — Service Problems

          BSNL Broadband is billing lot of amount on the usage and they don't provide quality surfing. Recently www.techfreaks.in has been blocked and not able to open it in BSNL services only. All other Broadband providers are just fine. When i try to complaint through their site, the system is itself down. I don't know why these Govt Companies are lazy to take care of it's users!!!

          BSNL DataOne Broadband — collection of extra rent

          bsnl offers broadband connection with the option to make annual payment. according to which broadband can be used for one year. i made annual payment of rs 5000 + other charges totalling 7500. i was using broadband and no charge was collected for 5 months and after which iwas charged a monthly rental of Rs 500. when i went to the costomer care office asked for it they said it was a mistake and you write a letter stating the problem to the accounts officer and i did so. one month has passed by and still no action has been taken.

          BSNL DataOne Broadband — Really Bad Service

          Dear Sir/Madam,
          I've been using broadband services of bsnl since 2years, and there has been a constant problem with the line. Every now and then the ADSL(link) LED of the modem blinks and the connection drops.This happens every 2-3 minutes, which poses great problem for any online work . If i call up the BSNL customer care people they just confirm about the BSNL light constant status, and after some time the connection is erratic as ever. By seeing the router page of my modem I can see that the SNR Margin is way less than the Attenuation (which represents the noise in the phone line).The SNR should be atleast double of the attenuation, which is inverse in my case, and this being the root cause as per me, but if I try to tell this to the BSNL guys they play the blame game. The broadband people say to tell this to phone line personnel, the phone line people tell to ask the broadband about this problem, in the end I'm the one suffering and no one fixes the problem.The major problem is the connection doesn't stay constant for 5-10minutes also. Even when the internet connects there is a certain hissing noise in the landline.
          So, in brief the major problems I am facing is constant disconnection on my internet and a certain hissing noise on my landline when internet is connected.I think there is some problem with the line, which is backed up by the odd SNR and Attenuation figures on my router page.I request you to ask the BSNL people to fix my problem as soon as possible.

          Sincerely,
          BK Sarthak Das
          Ph- ([protected])

          BSNL DataOne Broadband — charged me on free hour downloads

          Hello Sir,

          Recently i have changed my BSNL plan from BB 350 TO BB 500 where I get free unlimited download from 2AM to 8AM. very rarely i use internet during the day time because it will at office. i have also Scheduled my download to start from 3AM to 7AM on my download software. which is working fine. But today when i checked my usage detail on BSNL portal i was surpriced to see that i have used 2.1 GB for just 5 day. And the funniest part is i was out of station to pune on 6th and 7th where i have turn off my modem and they have charged me on those day as well.

          When i called BSNL (techinical support) they asked me to call billing section when i called billing section they asked me to techinical support. i have been kicked from here and there with out any resolution.

          With lost of hope i am writting this to you so that you take necessary action on this case.

          Please update me on the status and you ca write me back on my email id given above.

          Thanks in advance
          Mohan
          it is such a pity that BSNL is not capable of providing good service to Internet users in Bangalore, the IT capital of india:-)

          Goes to show the incompetence of the BSNL engineers and managers.

          Internet is a key resource for working professionals and students and if one cannot connect easily to Internet, then it is a damning thing to them. Sad that BSNL is the culprit.

          Sites do not connect in time indicating wrongly configured routers, DNS servers and gateways. The problem is not really the speed, but the lack of reliability and assured service.

          I really wonder if BSNL is using qualified engineers who know what is meant by routing loops and how internet routing works to configure their systems and support users.

          Another important issues is that Indian business and users are at the mercy of Google and other search providers who hijack their sessions for increasing their revenue... None seem to care and is showing willingness to help the Indian population.
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            M
            mysteriousgal
            from Ahmedabad, Gujarat
            Oct 26, 2010
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            Address: West Bengal

            respected sir,
            i am mr.sankar pathak (advocate), my telephone numb is[protected]. everyday there is some prob with my bsnl net. Either the link fails, or its unstable or my username pass doesn't match.i have to lodge complaints at least twice every week. after i make a docket , d problem gets sort out after 3 days of making the docket and d link stays for a day max ....and then d same problem starts again. i have visited our local telephone exchange, everytime they tell us they will solve the problem ,but it doesn't turns out so. I am very irritated with their service. I am planning to file a suit against them if this continues.it has been continuing this way for years. if you kindly take note of my complain at the earliest i shall be grateful to u.thankyou
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              K
              kumarravi
              from Ambala, Haryana
              Oct 26, 2010
              Resolved
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              Address: Karnal, Haryana

              Dear sir,
              i am dedicated user of bsnl since last 10-15 years. now i am using bsnl broad band plan @ 500 rs per month from last 6 month . during this time i have problem so many time such as continuously link breakup , slow browsing . even slow browsing issue comes from to time of installation. so many time i locked complaint on customer care but they simply replied some body will come but till today no body have to arrive at my premises, . really i am very disappoint to this type of services apart from this department attempting to implement broadband service at wide level. i don't think with this can be possible with this type of service . i hereby do request to you please resolve my problem as soon as possible. otherwise due to lack of service i can do separation to bsnl & its services,
              i hope to hear soon with immediate action.
              Warm Regards
              Ravinder
              land line - +[protected]
              mob- +[protected]
              mail to- [protected]@hotmail.com
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL Broadband — Slow Surfing

              Dear Sir,
              my Complain Resister 19.04.2012 , Complain No-[protected] but Not responsibly Local BSNL office .
              I am Daliy calling To BSNL EXE Office But Not responsibly ....


              Thanks&Regards
              Rajkumar
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                B
                Baldev Ahuja
                from Mumbai, Maharashtra
                Oct 26, 2010
                Resolved
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                Resolved

                Address: Haridwar, Uttarakhand

                My landline telephone 250357 is lying dead for the last 15 days.

                Such are the useless services of this BSNL Haridwar that inspite of continued complaints and personal chasings, the concerned staff is lying in their deep slumber and do not care for the public grievance. This BSNL Haridwar only wants rental / bill charges and their motto is "hell with the public grievance " . It would be better if BSNL Haridwar is srapped & shut down permanently from Hardwar city and some private operator is allowed to take its place so that haridwar publlic is relieved of this nonworking department.

                BDAhuja
                Aug 13, 2020
                Complaint marked as Resolved 
                cuurent call cost wll(ntc)
                land line no 265545 is dead since 3 months, it is shame upon bsnl that they are still not listening.
                are the deaf /

                Landline — Telephone is dead last 15 days

                Telephone Number[protected] has been dead last 15days, Made complan so many times,but no one responded on that issue. Every 15 days telephone getting dead/disturb. But department is not taking any such action on that.

                Telephone in the name of my father Gouranga Ghosh. He is a retired person. He is not able to visit local exchange office every time.

                Any one can take care of this issue. Why BSNL providing this type of service,. Telephone is a very important communication media now a days.

                Please look into this issue very urgently.

                Thanks
                Raju Ghosh (Son of Gouranga Ghosh)
                Phone [protected]
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                  P
                  Pankil Ujawane
                  from Hosur, Tamil Nadu
                  Oct 25, 2010
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                  Address: Maharashtra

                  our outgoing has been disconnected after two days we have paid our bill. of phone no.[protected]. when we contact with our near telephone exchange they tell us to complaint it online.
                  sir, we are the customer of nadakkavu exchange( near edapal) .our bsnl land phone is[protected].This number is not worked from 27.9.2010. we complain a lot.After we submit our complaint infront of JTO nadakkavu, he not give a good replay for our complaint. The following are the complaint number by calling 198,
                  1.3.10.2010-u688
                  2.27.10.2010-u689.
                  so we humbly request to solve this problem immediatetly.
                  yours faith fully,
                  unnikrishnan k.v
                  consumer no.4533479.
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                    H
                    Haseen Siddiqui
                    from New Delhi, Delhi
                    Oct 25, 2010
                    Resolved
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                    Resolved

                    Address: Uttar Pradesh

                    Dear Sir,

                    I am your consumer from 18 years now i am facing problem since last three month my land line bsnl phone is dead my telephone no. is[protected] i also launch complaint last 15 days in bsnl exchande kharkuda but there is no saluation from bsnsl. so you are therefore requested to take nessary actio in this matter or discunnect my connection ASAP.

                    warm regard
                    H. A Siddiqui
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    DEAR SIR,
                    MY TELEPHONE NO.[protected] IN LAST 30 DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT SAUNDAL MR. NADAP BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



                    THANKS,
                    REGARDS,

                    KISHOR RAHATE
                    [protected]
                    Dear Sir,

                    My Land Line Telephone number[protected] of Pune Is not Working from Last Four Months. I had Complaint to Office & even On 198 but there is no replay from respective authority.

                    Kindly do the need ful ASAP.
                    Regards
                    Shreepad
                    land line dead

                    DEAR SIR,
                    MY TELEPHONE NO.[protected] IN LAST ON WEEK DAYS NOT WORKING ( DEAD ) I INFORM TO YOUR AREA OFFICE AT THARAMANI AND BSNL CALL CENTER BUT HE IN NOT RESPONCE I REQUEST U PLZ. ACTION IMIDETALY



                    THANKS,
                    REGARDS,

                    R. KALYANARAMAN
                    [protected] (or) [protected]
                    Dear Sir,
                    our phone no.[protected] is completely dead from 10th marh. This no is used by a co-operative bank... We informed local telephone office at Sirsi.North kenara. but still there is no response from anyone... please sir take action... respond... because our customers r facing problems from this ... This is the only one no we are using in office... so pls take immidiate action...


                    With regards,
                    chaya bhat..
                    [protected]
                    Land Line Dead

                    Dear Sir,

                    My Land Line Telephone number 22353276 of 4, Amratalla Lane, Kolkata-1, is not working from last three months. I had complaint to Office vide No. R/C 246635 dated on 7/5/2010, but there is no action from respective authority.

                    Kindly do the needful.

                    With best regards.

                    Md. Feroz Solanky
                    complaint about the landline
                    Iam using the landline of bsnl for the last 15years but i am very much dissatissfied with your service. my number is[protected]my address is H.no.26, Road no. 2, RAMNAGAR, KADMA, 831011 ) i am booking the complaints, Locate no. [protected] dt. 26.05.2012 , On last visit the service man Mr. Lalan to my home and demand for money Rs.100/- and i had refuse for the same and within one hours i am reciving the same complaint i cant even tolrate if this problem presist i will surender the landline within 10days,
                    and i also very sure the bsnl should bear the rent for my landline for this month else i will complaint to the authority i am very sure i am highly dissatisfied with your service
                    [protected] bsnl land line dead
                    Please provide as much information as possible...my land no is [protected]. from last month landline is dead given so many complaint till date it was not reslved. as my parents are old & they suffering from illness. but from their side no positive reply service is too poor. only they are very aggressive in sending bill .
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                      T
                      tinni
                      from Kolkata, West Bengal
                      Oct 25, 2010
                      Resolved
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                      Resolved

                      Address: West Bengal

                      Lost my Sim card
                      Dear Sir,
                      I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

                      My number is [protected]. Please help me in this concern.


                      Rajib saha
                      kolkata
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      hello
                      sir
                      i m jitendra singh my mn.is[protected] hai mai EXELUPDATE karna chata hu n.are
                      [protected], [protected], [protected], [protected], [protected], [protected]
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                        GURPREET187
                        from Amritsar, Punjab
                        Oct 24, 2010
                        Resolved
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                        Resolved

                        Address: Tarn Taran, Punjab

                        my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

                        Thanking you.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        plz deactivate my games and account. my number[protected]
                        pls do deactivate my games on demand my no is [protected]
                        my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package. consumer no n sowmya narayanai
                        my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package. consumer name a.gurusamy
                        sir, please deactivate my accout. my landline no is 234185 and my std code is 0712 so I request you to deactivate my ac.
                        my landline no[protected]. kidly deactivatate my games account. i tried toll free no [protected] always busy. kindly cancel my games package.
                        my number is[protected] .I would like to deactivate my indiagames plan. The toll free number [protected] is always busy and not responding. Kindly unsubscribe my games package.
                        I would like to deactivate my BSNL india games plan. my user
                        id " geetha000 " bsnl landline no "[protected]".Kindly deactivate my
                        account.
                        thanking you.
                        DEACTIVATE MY ACCOUNT
                        I would like to deactivate my BSNL india games plan. my user
                        id " [protected]@yahoo.com" bsnl landline no "[protected]".Kindly deactivate my
                        account.

                        thanking you..


                        my number is[protected] .I would like to deactivate my indiagames plan. The toll free number [protected] is always busy and not responding. Kindly unsubscribe my games package
                        respected sir,
                        i am mohan my son activated the bsnl online games on demand he forgot the user name and id so i kindly request you to deactivate the account my phone no. is[protected]
                        Sir,
                        My landline no:[protected]. I like to deactivate my Inidagames plan. The tollfree No:[protected] is busy & not responding, kindly unsubscribe my games packege. Thanking U.
                        Dear sir
                        please DEACTIVATE THE INDIAGAMES.COM in my account . my land line nuber is[protected]. alredy sent to DEACTIVATE message by 02.11.2010 no replay. so pls sir Imediatly DEACTIVATE this service.
                        thanking you
                        Dear sir.
                        pls sir DEACTIVATE THE INDIAGAME.COM
                        My NAME IS r.duraipandian
                        my landline nos; is[protected]
                        my mobil nos; [protected]
                        my emaii id is [protected]@gmail.com
                        ALREDY inform to deactivate messege sent to 02.11.2010
                        thanking you.
                        I am Dr selvakumar j inspite of my repeated complaints my games on demand account is not deactivated . my landline number is[protected].i forgot my username and password so kindly deactivate my account immediately.
                        dr selvakumar, chennai
                        pleas deactivate my all game packege
                        please deactivate my game packege
                        my number is[protected], please deactivate my bsnlindiagames account quicly.
                        email id: [protected]@gmail.com
                        god user name:satyanarayana62
                        Dear sir
                        Please DEACTIVATE THE INDIAGAMES.COM in my account . My land line nuber is[protected]. Alredy sent complaint to BSNL, Bhopal to DEACTIVATE on 01.11.2010 Recd. replay to post on site. Pl. Imediatly DEACTIVATE this service.
                        thanking you,
                        Dr.S.K.Saxena
                        dear sir,
                        plz sir deactivate my games on demand in my account.
                        this is sahsrareddy.
                        my landline number :[protected].
                        my account number:[protected].
                        my email address is sahsra.[protected]@gmail.com.
                        the tollfree number is always busy &its not responding .what we can do sir .sir please deactivate it immediately.
                        sir please deactivate my games on demand package .my landline number is[protected]
                        pls deactivate the games on demand in our account.

                        Our phone no is[protected].
                        plz deactivate my games

                        My mobile number is [protected]
                        plz DEACTIVATE my game my phone number is 25950928
                        Dear sir
                        please DEACTIVATE THE INDIAGAMES.COM in my account . my land line nuber is[protected]. pls sir Imediatly DEACTIVATE this service.kindly unsubscribe my games packege thanking you sir.
                        PLEASE DEACTIVATE ONLINE DEMAND GAME PACKAGE, WHICH I HAVE NEVER REQUESTED
                        IMMEDIATELY.PAYMENT EARLIAR MADE MAY ALSO BE REFUNDED.
                        DR.S.K.SAXENA
                        COMPLAINT NO.4113
                        PHONE NO.[protected]
                        MY NUMBER IS 24360866 PLEASE DEACTIVATE GAME ON DEMAND FROM THIS MONTH THANK YOU.
                        MY NUMBER IS[protected] PLEASE DEACTIVATE ONLINE DEMAND GAMES PACKAGE FROM THIS MONTH.

                        THANK YOU

                        GIRISH-163
                        MO.NO. [protected]
                        my no is[protected].bsnl has offered a free package of games for 1 month.i would like to deactivate my account. the toll free no [protected] is always busy n not responding.hence i would like to deactivate my account
                        kindly deactivate my games on demand my no is [protected] i number is in the name akash jaiswal i forgot my user name and password
                        sir, please deactivate my accout. my Number is[protected] . so I request you to deactivate my account.

                        Thanking You,
                        UmamahesweraRao.Allu
                        kindly deactivate the bsnl indiagames account from 14.04.2011 which offered free for one month from 15.3.2011. My landline No is[protected]. My user ID is pvalarmathy
                        my subscription wasn't completed. but their agent is saying that he has completed my registration oh his behalf and has selected the premium plan. i am not at all interested... and even i myself has not suscribed completely and he is saying i have to complete the registration and then oly i can de-activate, else i 'll be charged monthly and will not be able to utilize the scheme as well..
                        i have been complaining to unsubscribe my games package since 3 months...but there is no response from your side...please kindly unsubscribe the games package immediately
                        Dear sir
                        please DEACTIVATE THE INDIAGAMES.COM in my account . my land line number is [protected] and my user id is-samir3788. alredy sent to DEACTIVATE message by 13.6.2011 no replay. so pls sir Imediatly DEACTIVATE this service.
                        thanking you.
                        i am c.r. naveen kumar i want to deactivate my games on demand and my land line number is[protected] .so kindly deactivate immediately
                        my land number is [protected]...plz deactivate my bsnlindiagames account...i want to discontinue the plan.
                        pls do deactivate my games on demand my no is [protected]
                        my land number is [protected] plz deactivate my bsnlindiagames account i want to discontinue the plan.
                        DEACTIVATE MY ACCOUNT
                        my number is[protected] . bsnl has offered a free package of games for one month. the period is going to elap . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.please reply my Email Id.
                        My Email id is : [protected]@gmail.com

                        Thanking you.
                        Please deactivate my acc. indiagames.com My phone no [protected] thanks.
                        PLEASE DEACTIVATE MY INDIAGAME.COM.MY NUMBER IS[protected].
                        sir, please deactive my account my number is[protected]. so I request you to deactivate my account.
                        my number is[protected] please deactive game on demand from this month thank you.
                        DEACTIVATE MY ACCOUNT
                        My land line number is[protected] . bsnl has offered a package of games (BSNL GOD PREMIUM PLAN) for one month. the period only and it has been elapsed . I would like to deactivate this account. The toll free number [protected] is always busy and not responding. Hence, I would like to deactivate my account.Please do the needful.

                        Thanking you.
                        (Dr. P. K. Gupta)
                        Head Chemical Engg. Department
                        #9, S. J. P. Polytechnic Staff Residential Complex Damla
                        Yamuna Nagar - 135001
                        Dated :[protected]
                        Sir,
                        I don't need package of game on my landline number[protected]. Please deactivate my account.
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                          jatina84
                          from Gurgaon, Haryana
                          Oct 24, 2010
                          Resolved
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                          Address: Ghaziabad, Uttar Pradesh

                          Dear Sir/Madam,

                          My Name is Jatin Arora, was resident of 5/903, Vaishali, Ghaziabad, UP. I was having a BSNL landline telephone and broadband connection at the same address with the no as[protected].

                          In March 2010 end i was to shift to gurgaon so was in no need of telephone any more so in Feb 2010, I requested one of the Telecom officer of Kaushambi Exchange, Ghaziabad for discontinuing my connection in a written application. I asked for the receiving of that application but she refused and told me that you have to keep a photocopy of the application only. I have a photocopy of that application. She told me that it will be disconnected from next month i.e. March 2010.

                          In march 2010, my landline number was not responding on calling that number so i thounght that it has been disconnected.

                          But on Oct 24th, 2010, i found 2 bills at my address stating that amount of Rs. 3900 approx is pending against me for the months of march to sept 2010. Please look into the matter as i got shifted to gurgaon in end of march 2010 and was not using that telephone any more after feb 2010. It was not disconnected even after giving written application to the kaushambi exchange.

                          You are therefore requested to kindly look into the matter and do the needful.....

                          Sir, Please help me in discontinuing the connection and waivoring the amount also.

                          Thanks
                          Jatin
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            batchu73
                            from Agartala, Tripura
                            Oct 24, 2010
                            Resolved
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                            Resolved

                            Address: West Tripura, Tripura

                            Dear Sir, I can not view and access the portal details where the customer can view/change their daily broadband uses, plans, online bills payment and many more.. The BSNL-NE1 portal in previous days was working and I was able to do everything but nowa days a new web portal as http://selfcare.selfcare.edc.bsnl.co.in is not working at all.. I have called 1500, but the customer care person at that time was unable to take any measure and put the call in busy state....Please take a measure for the same......

                            B. Sarkar, Agartala
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir/Madam
                            My mobile [protected] (Agartala) showing as UNREGISTERED SIM since 5.12.2010. I have already lodged complain to Agartala GSM Customer care centre on 6.12.[protected], Jagannath Bari Road office). Next day this centre refered me to Kaman Chowmuni office Mobile section, Room no.408, Phone number[protected] After a day-long trial, one lady staff responded and hearing all she told that they have already received the complain from GSM customer care and the phone will be ok by that day evening (7.12.2010). After that till today ( 19.12.2010) my SIM is still out of service. In between I tried several times to contact with Mobile SDE Sri Kamal chakraborty in his office land phone[protected]and mobile phone. But no response of the calls.

                            Now what to do? Shall I change the service provider and lodge a complain in District Consumer Forum?
                            Please Help me.

                            Thanks.

                            Debolina Dasgupta.
                            Dear Sir/Madam,

                            I deposited amount for BSNL Broadband connection on 03.02.2011 and the modem was installed on 17.02.2011. Though it has been activated, I am not able to avail the same as yet. I requested the officers/staff dealing with BSNL Broadband connection number of times to avail the internet facility smoothly. Assurances from officers/staff from the Telephone Nos. 2222350, 2308585, 2311212, 2330000 has become no use for me. I come to learn from one of the BSNL officers that blinking of yellow light in the modem is happening due to foreign voltage. Is it very critical task to repair under the present infrastructure of BSNL? And, is this problem lone for my case only, not for other customers? Have I not been affected earlier (i.e. before detection of this problem, when only telephone was being used) due to this problem? Why the toll free Nos. 1500, 1507 are not functioning, it is also my question, Sir.

                            K. Ray, Agartala [Customer ID : [protected]] 22.02.2011
                            sir, i am Jibananda Das, a bsnl prepaid customer from Tripura.I take a new bsnl sim in July month and no is [protected]. But i can't recharge my account with Top-up or vouchar. I give a complain in csc Shillong.My first complain no is H2NE116997. But after giving my complain i didn't get any feedback from csc Shillong.Then again i given repeat complain and this complain no is H30NE122611.But again i didn't get any feedback .Now what to do? Shall I change the service provider and lodge a complain in District Consumer Forum?
                            Please Help me.
                            I am not getting full network of bsnl tower from my home.
                            bhattapukur, near modern club.
                            Dear Sir/Madam,

                            I have been availing BSNL Broadband service since 2007. My Customer ID is [protected], Account Number :- [protected], Phone Number :- [protected], Customer Type :- Individual. I have a tariff of Rs. 750/- (Monthly charges) and discounts of rs. 150/- per month. All the time I have been paying around Rs.662 per month. But during the last 2/3 months some irregularities have been found in the bills. Last time I have been charged Rs. 1144/- which was paid on 05.03.2012 AT 10401 and Receipt No. TRP[protected], And again I have received another bill bearing No & Date.[protected].03.2012 for Rs. 1324 including previous balance of Rs. 660.94 plus current amount of Rs. 662.90. I thought that the extra amount of Rs. 482/- (Rs. 1144 - Rs. 662) paid last month would have been adjusted in the current bill. I could not justify the billed amount.

                            Under the above circumstances I like to request you to take up the matter and do the needful.
                            Yours faithfully,
                            Goutam Dasgupta
                            BIT 15 A.D Nagar, Road No. 1
                            P.O. A.d. Nagar, agartala, Pin. 799003
                            My cell no [protected].. as and when i recharge after some days i found balance is INR 0.00. i thought there might some collertune or other services is activate in my cell. But i feel very shocked when i saw the same when..( my cell outgoing call is barre .. but incoming call is active. i recharge of INR 50.00 or 55.00 .. after recharge balance is INR 48.00 or 45.00.. after 7 days i found my balance is INR 0.00 This happened on 14 or 15th of July 2012..

                            BSNL authority may kindly note the matter very seriously. as i have found such types of things form many BSNL consumers...
                            make the refund at an earliest possible time after care full inquiry..
                            Thanks..
                            mail me :- [protected]@yahoo.com
                            I am Sri R. L. Datta, my cell phone number [protected]. On[protected] i found that ( near about Rs.60/-) my Balance has come down INR 0.00.
                            Now BSNL authority may kindly note the matter very seriously and make the refund my balance at an earliest possible time.
                            More over kindly you arrange for stop all unnecessary message or SMS at my cell phone.
                            Thanks..
                            mail me :- [protected]@yahoo.com

                            BSNL-Agartala — No dial tone

                            Please provide as much information as possible..Hello Sir - In our telephone there is no dial tone so you kindly repair as early as possible otherwise we may face problem. Kindly do needful action please. Ananda marga High School our mobile number is 2376536
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                              V
                              vsgehlot
                              from Sikar, Rajasthan
                              Oct 23, 2010
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                              Address: Jodhpur, Rajasthan

                              sir,
                              i register to http://selfcare.ndc.bsnl.co.in/irj/portal on with my
                              customer id
                              cust_id : [protected] and email id jd[protected]@bsnl.in
                              and still does't receiver username and password.So i can't check my broadband usage without this.Please send me quickly send me usrname and password. for my customer id [protected]. Someone said to me that selfcare does not sent username password on bsnl email id. So please divert my username and password to my other Email id [protected]@gmail.com.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                ketanpatne
                                from Kolhapur, Maharashtra
                                Oct 23, 2010
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                                Address: Ratnagiri, Maharashtra

                                BSNL new broadband usages meter is excessive not correctly recording the usage. I am going to consumer forum for cheating in billing and providing incorrect metering tool. Even today your self care is showing usages upto 18ct 2010 and not upto date. old metering system was transperent and one could see daily usages.Now it is not possible .Fraudulent people in bsnl department not answering proper way they point to superiors and unable to reply and resolve my complaint. now I will take bsnl to consumer forum for deficiency in service and fraud in billing and usage display is deliberately made poor by replacing old transperent metering system. Bsnl officers seems to be dishonestly working for private netwrok service providers. BSNL officers Take notice of seven days to replace the old usage metering system else i will expose you before consumer forum.
                                My name is Adv ketan Patne My phone No. [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  shubh.girish
                                  from Delhi, Delhi
                                  Oct 22, 2010
                                  Resolved
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                                  Address: Chennai, Tamil Nadu

                                  SIR MY SELF GIRISH JANGID AND I AM USING BSNL SERVICES AND MY MOBILE NUMBER IS +[protected] AND I TOOK PLAN OF 501 IN BSNL ACCORDING TO THAT I SHOULD GET ALL BASNL LOCAL AND STD ON NETWORK FREE FOR 30 DAYS. BUT MY CHARGE IS DEDUCTED FROM MY BALANCE WHEN I CALLING TO THE BASNL NUMBER . AND THIS PROBLEM IS COMING FOR PARTICULAR RAJASTHAN NUMBER ([protected]). PLEASE HELP ME
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Pradeep1252
                                    from Hyderabad, Telangana
                                    Oct 22, 2010
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                                    Resolved

                                    http://selfcare.sdc.bsnl.co.in Unable to Login

                                    Address: Medak, Andhra Pradesh

                                    Unable to login in this site after registering and not accepting the User id and Password. Its a baaad service from BSNL. I am unable view my USAGE DETAILS as my plan is Limted usage Plan 599C. its Better before launching this site (www.data.bsnl.in). No proper details about registration process and the site should be modify so that customer can easily Access it....
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                                    bubai4u
                                    from Jamshedpur, Jharkhand
                                    Oct 22, 2010
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                                    Address: North 24 Parganas, West Bengal

                                    I'm using BSNL mobile connection for more than a year in Kolkata.
                                    On 21/10/2010 7:14 PM I've credited Rs.50 topup. I've got the message that
                                    Rs. 50 has been credited to your mobile no. Though while I'm checking
                                    my mobile account balance I'm findling the same balance which it was before.
                                    The transaction ref no[protected].How can it be possible?

                                    However, I've informed this matter to customer care thrice, they're saying it was a technical fault and we're trying to

                                    credit your account if possible. What does it mean???
                                    I've never ever seen a bogus customer care like BSNL who admit that it was a technical fault but also saying that your

                                    account may be credited.

                                    The recharge shopkeeper refuse to refund my money because BSNL message clearly mentioned that "Your mobile account has been

                                    successfully credited" and his mobile balance also has been deducted during this transaction.

                                    So is this the kind of company BSNL is?
                                    Cheating with people thru abnormal transaction. Is this the kind of service we're paying for? Every time customercare will

                                    give excuse by saying anything and we'll
                                    be the ultimate victim. One more thing this is not the first time this is happening. I've faced problem the same earlier also

                                    BSNL has theft Rs. 82 from me.

                                    Regards,
                                    Amitava basu
                                    Kolkata
                                    West Bengal
                                    I have not activate sms pack with 200 sms on dt.11 JULY 2011 but i have received a message from bsnl on my mobile no [protected] that sms pack with 200sms credited in my mobile and twenty two rupees has been deducted from my main balance on dt 11/7/2011 against sms scheme wrongly.

                                    Kindly stop the sms pack scheme imidiately on my no [protected] and refund the amount deducted from my balance against sms pack scheme and inform to me regarding the same, otherwise i will complain in consumer form.


                                    regard
                                    mohan sharma
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                                      saradasivanandan
                                      from Muluppilagadu, Kerala
                                      Oct 22, 2010
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                                      Address: Coimbatore, Tamil Nadu

                                      I received a message from 56505-bsnl about subscribing jokes/grandma tips. Unknowingly I pressed the reply button but I didn't type anything . After sometime I received a message '' thank you for subscribing ''. Iam receiving jokes and grandma tips but I don't want these services. Please de-activate these services . My Mobile No. [protected] .
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      received a message from 56505-bsnl about subscribing cricket. Unknowingly I pressed the reply button but I didn't type anything . After sometime I received a message '' thank you for subscribing ''. Iam receiving cricket news but I don't want these services. Please de-activate these services . My Mobile No.[protected].
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