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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 28, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 608

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S
SUSOSASH
from Aurangabad, Maharashtra
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Non receipt of unique customer id.

Address:Akola, Maharashtra

Dear Sir/Madam,

I haven't received my telephone bill since last two months, when asked to the concerned authority i was told that up gradation for new billing system is in progress. i wish to pay my bill online for which i require my unique customer id. is there any other way to get it ? My land-line telephone no is[protected]Maharashtra-Akola). Please reply me back with the unique ID as soon as possible, so that I...
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P
pritam200
from Digboi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnect broadband function

Address:Nadia, West Bengal

TO
BSNL broad band
Krishnagar
Dear Sir,
I am a user of Land Line [protected]& connected with Broad Band . Due to some unavoidable reason I am not able to continue broad band & Land.Line .
kindly disconnect & adjust my Bill till 05/04/2010by my security deposit. I will not use Broad Band & Land Line from 27/09/2010 . If you will send Bill from 01/09/2010, I will not able to pay Bill...
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S
Shabee93
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Correction in BSNL landline bill

Address:Karnataka

Respected Sir?Madam,

I m Shashidhara having the BSNL LANDLINE connection in my house having the landline phone number as[protected]

In telephone bill my residential address is wrong and i need the full address for giving the BSNL landlind is as mentioned below.

Shashidhara,
D.No. 3-72R(3C), "Shreenidhi",
Kaneerthota Kolya, Post: Kotekar,
Someshwara Village,br...
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S
sree_vidhya
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no coverage

Address:Bangalore, Karnataka

Why is BSNL so worst????????? Its supposed to be a nation-wide service provider....There's absolutely bad coverage even in the city limits of Bangalore.... Can somebody from BSNL work on this. This is disgusting and annoying.......
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E
eajit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non acceptance of credit cards for bill payment

Address:Chennai, Tamil Nadu

I E.AjitKumar ,Senior citizen aged 67 years wanted to make the payment for the current landline connections that I have.On the reverse of the Telephone bills against column L it has been stated that credit cards would be accepted for payment of telephone bills at Customer service centres of BSNL.I am a resident of Thoraipakkam,Chennai 600096 so I went to BSNL Customer service centre,Adyar to make the payment of my telephone bills by credit...
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D
Dattatraya Gholap
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline & broadband dead

Address:Pune, Maharashtra

my landline and internet services are dead from 28.08.2010 for phone no. 91. 020. 27293294 . after many complaints to bottom to top officers (Baner Exchange) no action has been taken to date to ....
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G
Gami
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty Broadband

Address:Hoshiarpur, Punjab

Dear Sir/Madam,

I’m permanently User of BSNL service. My phone no is [protected], V&PO-Bhatarana in Hoshiarpur that is connected to Mehomowal Exchange. I have a complaint with my broadband connection that it became slow and started to drop frequently. I request you to look into the problem and rectify the same. I hope you do the needful.


Yours Faithfully,

Dharminder Singh...
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M
Mrs. Nirmalarajan
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Land phone faulty since Three Weeks

Address:Thiruvananthapuram, Kerala

Sir,
I am Mrs.Nirmala Rajan, Revathy, Vattaplamood, Varkala, Telephone No.[protected] with broadband connection. We are two SENIOR CITIZENS only are living at this residence. I am 63 yr.old retired Govt.HSA recovering from a breast removable operation at RCC Thiruvananthapuram and my husband 76 year old Defence pensioner. We have TWO daughters working and staying abroad with their families. Daily telephone call from them are very...
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S
sendilkumar29
from Ottappalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Plans Not Available

Address:Palakkad, Kerala

I am a rural user of broadband connection my telephone number is[protected] and I have requested my local exchange in chittur for tariff change of my existing Bsnl Broadband connection to BB Home Rural Combo UL 500 @ but staff in Chittur said me that there is no plans like this but I have noticed the same in your website under postpaid broadband tariff details.Kindly clarify me whether this plan is available or not. I am unable to get...
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Address:Indore, Madhya Pradesh

omprakash jhavar
[protected]@yahoo.com
not received telephone bill for[protected] for the month of august 10 to be paid in sept 2010
not possible to download the bill from mp bsnl site since the current bill is not shown on the site...
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G
G.P.Tulsyani
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bills not being dispatched. Heavy rush for issue of duplicate bill

Address:Ranchi, Jharkhand

For several months now, landline bills are not being issued in time, sometimes not at all. There is heavy rush for getting duplicate bill which consumes a full working day. For senior citizens like me who have no young member in the family in India, it is well neigh impossible to fetch a duplicate bill. For last few days a telephonic message is being transmitted saying that the last date for payment is 28.9.2010 but no bills. Can't you...
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A
antony.C.J
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SMS

Address:Alappuzha, Kerala

The following numbers at various times I Send SMS from Mob.no.[protected] for booking Bharat gas refil cylinder . But allthe SMS deliver report received as "message not deliverd ". But allthe SM<S they charged Rs.2/each without deliveiring SMS. I Contacted Customer Service centre but proper reply was not received. I also contacted by phone ([protected]; [protected]) but phone meassage coming is "allthe routes are busy try...
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H
H.Krishnamurthy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service

Address:Karnataka

My BSNL landline number is[protected].
The said phone have got one or the other compklaint for past 3 years.
BSNL passed on the bug on Highways authorities for the problem.
After great difficulty and fight with BSNL at Peenya exchange the phone was set right during 2009.
Now for the past 2 months the phone has hardly worked for one week.
Every time I make an on line complaint the complaint gets registered...
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H
hari.chitturi
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New Phone Connection not provided

Address:Hyderabad, Andhra Pradesh

I have put in request for new BSNL Landline connection on 17th of Aug, 2010. I have made several visits to the Jubilee Hills Telepohone Exchange office several times (28th Aug, 4th Sept, 11th Sept, 18th Sept) and every time I get answer that we will give the connection on Monday next week. Can you please assist in addressing this issue with BSNL.

Details:
Name: Hari Prasad Chitturi (requestor)
New Phone Number...
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J
jogindersinghrs
from Jhansi, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone dead last 10 days

Address:Jhansi, Uttar Pradesh

My landline phone no[protected] is dead from the last 10 days. Complained to Mr Ganga Ram and Mr Phool Singh of telephone exchange Bijauli Jhansi repeatedly but they are not giving proper response. They are saying that they have to get the point of joint dug for which they have no labour. They are not giving any time limit for repair of my phone line. I am an old subscriber of BSNL land line phone. My connection is about 20 years old and...
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V
vijay ghorpade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network too slow, cannot open sites.

Address:Pune, Maharashtra

The Broadband internet services are very slow. The websites are not opening. Internet goes off all the time. We cannot work with the BSNL Broad Band Facilities....
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S
sheeba.s
from Bengaluru, Karnataka
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award of my phone no.9497690061

Address:Kerala

In 31st August 2010 i got a mobile message from td4flash2 : Your mobile no. awarded for 7,00,000.00.gbp from T-mobile company 8th anniversary contact Dr.Gibson brown [protected]@live.com So please answer me [protected]@gmail.com...
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J
jagadeesh.s(tneb)
from Alampur, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEACTIVATE THE GAME

Address:Chennai, Tamil Nadu

My name is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful....
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H
Hahya
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Removal of Tower in main residential area

Address:Tamil Nadu

Hi,
Please remove the BSNL Tower from the residential quarters.
The following address has BSNL Tower:

Parthasarthy,
D/no:316,Tamilnadu Housing board
vennampatti,
Dharmapuri-736705.

Parthasarthy is working in Tamilnadu Transport Corporation Dept.

They kept the BSNL Tower,In that area more than 100 families residing over there.And also they didnt get any NOC from...
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Address:Kendujhar, Odisha

Poor maintencance and wrong calculation of Monthly bill for the period from June 2010 to August 2010.

Name: Chittaranjan Sahoo
Phone No.[protected]
At.: Bolani, Qtr.No.-E/54
P.O.-Bolani
Dist.-Keonjhar (Orissa)
Pin-758037...
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