Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam
I am Hardik. I have BSNL 3G connection .My No is [protected].

On my number CRBT service activated automatically . So I have given SMS UNSUB ALL to 56700 and also registerd complain in Customer Care To deactivate this services on my number.
But none this way is working.


Kindly do the needful.


Kind Regards,
Hardik Shah....

Dear Sir

I am having 8 mobile and 4 Landline connections of BSNL. The call drop rate is very high, teh connectivity rate is very very poor. Inspite of lodging several complaints, no one is botehred to solve the problem. If a call is made from BSNL landline to a BSNL mobile, it nevr gets connected. I have to disconnect it and recall again. Then it gets connected. Range is a very big problem.
Can u help me in solving...

on[protected] an amount of rs.19/= has been deducted from my balance amount in bsnl prepaid service from phone [protected] without my consent as i have not opted for any vas(value added service) no remedial action from customer care centre.. request that the deducted amount to be credited to my phone number forthwith ....

A tower has been installed at the exchange without due consideration for traffic and income.The exchange is about 5 Kms from the main road in a hilly area without population and probably a losing proposition for BSNL. On the other hand if they had a tower at the Hutti town which is on the main road ( a state high way) then it would have been better for the BSNL company.
I believe that BSNL in Kerala thinks of all these parameters...

Dear Sir,

My landline no. 26572262 on which I have a landline and broadband connection. The landline is not been working for the last 10 days and the broadband has not been working since 31st Aug 2010. I have lodged several complaints with department and so far there has not been a solution to this.

With my broadband I have repeated problems were the light keeps on blinking in the DSL and Internet indicator...

My BSNL broadband no 24883081 has not been working since 1st Sept 2010. Inspite of regular visits to the Behala exchange and registering complaints on 1504 and 1500, my broadband modem has not been changed. A technician had come to address the problem on 6th Sept and had said that the modem is faulty and needs to be changed. Nothing has happened since then. I am fed up with BSNL and its poor service....

Sir,
i have a broad band connection at my home(Plan 250 Home) and have requested several times to get it changed to unlimited home(Plan 550) but till date it is not changed and I have to make payment of Rs 1500/- or more every month.
R.C.Gupta
II-C/152,V.V.Colony, Shaktinagar,
Distt-Sonebhadra
Land Line Phone No[protected]
Mobile No - [protected]...

I had taken the BSNL Broadband internet connection on 25th March 2010 and it's not working since then. Requested to Rajendra Nagar office ,Bareilly to look into matter but nobody could solve the problem.Persons contacted for the problem are Mr Arora,Mr Kalra, Mr Gangwar (SDO). It has been almost 5 months since I have taken the connection and it did not work even for single day. Every time time I got the same answer that there is a...

I have broadband internet on my residential telephone number 26753222.
For the past one month i am unable to connect internet.
I get the message "IP address conflict".
Someone else may be misusing my connection.
I complained to BSNL several times, but i only get an SMS saying that the complaint has been solved.
The complaint however remains unresolved.
PK Shashidharan
[protected]br...

Sir,

My broadband connection is not working from 30th August 2010 onwards. My landline number is[protected]. Several complaints have been made and there is no response from BSNL authorities. Appreciate to look into this matter at the earliest.

Regards

Raji...

sir,my name is johny k a.my connection is under kombidi exchange sub of mala exchange.
now i am useing wll phone.but this time i useing internet connction but due to range problem dial up connection of wll not working suffiently .i repeated my request, but after several times; the assigned persones are behave like irresponsively .this is my last attemt ;i requested you to as soon as possible please take action,because before this...

My number is [protected]. I am a user of BSNL mobile SIM. For the past 12 days, the SIM is not reachable. I am neither able to receive calls no dial to anyone. I tried to reach costumer care number many times but like others, that number too was unreachable. however, I called them up by another BSNL number but they didn't heed my complaint. Instead, kept delaying it for 1 long hour. I am facing a lot of inconvenience because of this...

sir,
i register my complaint in bsnl service in 198 in 10days before but dont reply me also no service providing me for recover my problem in landline.They stop my outgoing local calls for STOP outgoing service but BSNL charge me outgoing call rate in my bill
& when i registered compliant for staring my outgoing calls they cant replay or never started my outgoing service.
Sir, my compliant No is[protected]docket...

I am a user of BSNL service provider. Since the last 10 days, I am unable to send and receive calls. The customer care number is most of the times not reachable like all others. I however called them up using another BSNL number but they just ignored the complaint and kept on procrastinating for one long hour. Irritated, I cut the phone. Even after this, no rectification has been made by them....

Dear Sir,

I had purchased BSNL3G USB for internet usage but no network is available in my locality for which i have made several complaints as after purchasing your product no services are being rendered by your company although your company provides slogan in advertisements that network is avilable everywhere. I fell cheated as along with me several other consumers of our locality have purchased aforementioned product but...

i want to unsubscribe my caller tune so call to bsnl costumer care but after holding me 20 min. they cut the call,
after that i send sms "bt dact" to 56700 to deactivate my caller tune,but they reply that my request can be perform on that time.
i also want to unsubscribe my music station service but because of there unresponsiveness i cant determine its deactivatin process.
my no is [protected]...

My Phone nuber 2430887 is not working since one month. I have made complaint but no bodu camr to
attend. Now I want to remove this connection. I am totally unsatisfied by the servises provided by BSNL-Faridabad.
Hansraj Dhaga...

My name is Raja. I have given a request letter in Nolambur BSNL telephone exchange requesting to transfer the existing BSNL connection to a new place. The new place is also under Nolambur exchange. I have given the request on Aug 27, 2010. But still no action has been taken

My number :[protected]...

I had sent a message to 56505 ( a BSNL number) in the format prescribed by their customer care employee (ie UNSUB Job) and i had lost Rs.2 in th process.But I continued to receive job alerts for the next month also(ie September) and I was charged its monthly rent of Rs.20. So I sent this UNSUB message again and lost two more rupees but again i vain.I was terribly irritated and I rang up the customer care again.They informed me that they have...

I have one NOKIA E-51 model handset and 3G activated in my mobile SIM . Mobile No is[protected].

Previously there was good working of Internet in the mobile but since last 18th August 10 there is problem like this:-PACKET DATA NOT AVAILABLE, PL CHECK NETWORK SERVICE.

Nearly five times I have received the call from BSNL Customer care (Of course on lodging complain) but no one could solve my problem as yet.br...