Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
Resolved
6087
Unresolved
9866
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 613

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vishalgalhotra
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACCOUNT DEBITED RECHARGE NOT DONE

Address:Faridkot, Punjab

I've done a recharge of my PRE PAID BSNL number [protected] on 06/09/2010, payment id [protected], for Rs.200/- from Axis Bank a/c but the recharge has failed & my account got debited , despite complaining BSNL on centre number 1503 the kept me waiting to talk to senior for as long as 34 minutes and gave excuses like they have tie-up only with PNB , though Axis Banks I-connect (Internet Banking) .Thrice they connected but everytime...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nairpankaj
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline number for prepaid connection

Address:Ernakulam, Kerala

Respected Sir,
I am Pankajakshan nair M.N.,Kallarackal-puthenpura ,Pindimana,Kothamangalam, have utilised your esteemed company,BSNL faclity for land line users to get Pre-paid mobile number.I applied for the same today, 6th Sep'2010 and have been alloted a number which is quite different from Land line number. My present land line connection is allocated on OYT basis after paying Rs.10,000/- with broad band connection . I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
USBM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone LIne dead since 2months at Bhubaneswar

Address:Khordha, Odisha

Sir,
Our organisation United School of Business Management which is approved by AICTE, New Delhi have taken a land line phone (No.[protected] from Bharat Sanchar Nigam Limited since last 3 years. This telephone no. is very essential for communicate others and Fax reveived from AICTE by this number. But in those 3 years one month line is OK but another month is dead. This type of problem is traditional. Recently this telephone no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
monti5
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable online recharge

Address:Jalpaiguri, West Bengal

i have bsnl prepaid no is [protected],recently i can not recharege online,message is shown that this is not a valid prepaid no not eligeble for recharge,this is an one india no. but i have recharege one month ago for the same no. please help me
thankking you
Arya Chakraborty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DJ MITRA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE DEAD FOR ONE MONTH BUT NO ACTION INITIATED

Address:Gujarat

MY LAND LINE AND BROAD BAND[protected] FREQUENTLY GOES OUT OF SERVICE BUT THIS TIME CONTINOUSLY IT IS DEAD FOR MORE THAN 20 DAYS. THE COMPUTERISED COMPLAIN IS AUTOMATICALLY REMOVED BY BSNL EMPLOYEE UNAUTHORISELY WITHOUT SOLVING THE PROBLEM DUE TO WHICH I HAD TO REGISTER COMPLAIN FOUR TIMES. BSNL OFFICIAL AT PHONE[protected] DOES NOT LIFT THE PHONE AT ANY POINT/ TIME OF THE DAY. BUT THEY ARE SMART ENOUGH TO RAISE THE BILL EVERY MONTH....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manis33
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not working, 079-27413442

Address:Ahmedabad, Gujarat

My Phone is not working off & on in last six months it must not have worked for more then 3 months....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
santosh141
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune

Address:Vizianagaram, Andhra Pradesh

please send me the song vintunava from YE MAYA CHESAVE...
Helpful
1 other people found this review helpful
1 found this helpful
36 Comments
Report
Copy
J
J Shanmukha Rao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt landline bill

Address:Hyderabad, Andhra Pradesh

My telephone No.[protected] and I am not in receipt of telephone bill so far. I request you kindly to send the said bill to my e-mail address: j.[protected]@gmail.com
Yours faithfully
Shanmukha Rao Jagabathula cell No.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
debasish sen
from Pune, Maharashtra
Report
Copy

Block my sim no. 9477870414 which is lost

Address:West Bengal

Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid with 5 paise only for Kolkata Scheme. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.
With thanks,
Debasish Sen
24/1 Hari Ghosh Street, Kolkata - 700006...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iranpatel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnectivity

Address:Surat, Gujarat

Dear Sir,

My self Moe. Irfan Patel my number is 2769385 i live at 27 th taj society Morabhagal rander town i have complain for BSNL Telecommunication from last 6 month I face a disconnection problem in land line phone and I launch a complain in Ramnagar branch of bsnl but no one give me proper response I am very tired please any one help me. my other contact number i s[protected]

Regards,
Irfan Patel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kartika Chandra Maharana
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SURRENDERING OF PHONE & HARASMENT BY STAFF

Address:Odisha

From: (Ph:[protected])
Sgt KC Maharana (Rdo/Tech)
415 Air Force Station (DMSS)
Basant Nagar, Delhi Cantt-10

To,
The GMTD (Rural), Cuttack
BSNL, Cuttack Distt, ORISSA

Sub : Surrendering of WLL Phone[protected] & Harassment by BSNL staff

Dear Madam/Sir,

Refer to my earlier e-mail (Complain) dated 29th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KV DURGA PRASAD
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM CARD IS LOST

Address:Hyderabad, Andhra Pradesh

TODAY, AT AROUND 6.45 P.M., MY CELLPHONE, MAKE: LG; MODEL: HB620T, IS STOLEN IN THE CITY BUS AT MEHDIPATNAM, HYDERABAD. THEREFORE, I TRIED UMPTEEN NUMBER OF TIMES THE BSNL CALL CENTRE NUMBER [protected] OVER A PERIOD OF MORE THAN HALF-AN-HOUR. NOBODY IS PICKING UP THE CELL. THE BSNL CALL CENTRE SERVICE/HELPLINE SERVICE IS THE WORST IN THE WORLD AND STANDS IN THE FIRST PLACE WHEN IT COMES TO RENDERING SERVICES TO ITS CUSTOMERS IS CONCERNED....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balachanderb
from Bengaluru, Karnataka
Report
Copy

services are charged without subscription

Address:Bangalore, Karnataka

I have been charged with Re 1 every day on using Indiatimes subscription services without opting for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sureshcr
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broad band Connection Transfer - Worst Service - Nobody to reply - Yet to Get Transfer(Almost 35) to my New Address.

Address:Panipat, Haryana

BSNL - Worst Customer Service.

Dear Sir,

I have got the New Connection of BSNL - Broad band Connection - Plan UL750, after a month of follow-ups with the Engineer (VL Gupta - BSNL, Panipat) and got the internet Connection after giving a Bribe of Rs. 500/- to the above said Engineer. After a Period of Two Months, Broad band connection was not working and Nobody from BSNL to respond on the Complaint and the situation...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sonarishu
from Ranchi, Jharkhand
Report
Copy

NO GPRS Connectivity

Address:Ranchi, Jharkhand

I am using a BSNL East (Jharkhand) Excel number (+91-[protected]) with 3G facility on my Nokia 6500 slide handset since last couple of years. I have been using its BSNL Excel GPRS facility for my Mobile Banking, Air/Ral Ticket Booking, Email and other net-dependent applications through my mobile phone. You can very well undertand my dependability on availability of internet through Mobile GPRS.

Now, since 17.08.10, the GPRS...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
T
tratnakar
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong deduction from main balance

Address:Nagpur, Maharashtra

I have a bsnl cellone mobile no [protected].On date 02/09/2010 at 12.55 am I accessed gprs from my mobile. That time main balance shown after deducting charges of Rs. 0.37 was Rs. 55.12. I again accessed gprs at 06.35 am. That time charges of Rs. 0.02 deducted from my main balance but the balance shown is Rs.12.11. As such Rs. 43.10 excess deducted from main balance. The wrong deduction done from main balance. I have not made any call during...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
anil31v
from Chandigarh, Chandigarh
Report
Copy

cutting of Rs. 30 every month

Address:Jhajjar, Haryana

Respected sir/mamdam

This is to inform you that bsnl company is cutting Rs 15 every after 15 day. bye comming a sms in which written that thankyou for downloading MVDO.

untill i am not downloaded. i sended sms to stop this service according to customer care by given RS.2 as an charge. but there is no effect.its cuting amount RS 15 after 15 day. why it is not stoped.
i allways calling to customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vel1977
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone line not working properly

Address:Coimbatore, Tamil Nadu

Landline no:[protected] Dead

Sir,

My Telephone no:[protected] is dead for the past fifteen days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault", whenever the malumichampatti,coimbatore exchange is approached. In the last two months in similar occasions they took 20 days to correct it. As a result, my telephone worked...
Helpful
Be the first one to find this review helpful
Found this helpful?
19 Comments
Report
Copy
S
sureshparihar
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

message,gprs

Address:Sirohi, Rajasthan

my mobile no [protected] we have not recive bsnl compney message we have also submit retarn aplication at sirohi exange....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
K
kamalsomani
from Jaipur, Rajasthan
Report
Copy

shifting of connection

Address:Jaipur, Rajasthan

Dear sir,

I have requested to shift my connection to my new home at 4/218,Chitrakoot, vaishali nagar, jaipur from my old rented place 8/42, Vidhyadhar Nagar, jaipur.

I registered my request on 22-july-2010, and till today their is no action from your side.


Since the working hour of Vaishali nager is so odd, that i have to take half day leaf from my job, I prefer the online BSNL Customer...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services