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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Mar 22, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 621

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S
sampathrengarajan
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM LOST - BLOCK SIM

Address:Chennai, Tamil Nadu

I LOST MY BSNL/CELL ONE SIM, MY MOBILE NO IS [protected], KINDLY BLOCK MY SIM.

REGARDS
SAMPATH.R...
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Y
ykumargarg
from Mumbai, Maharashtra
Mar 28, 2022
This thread was updated on Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network on roaming

Address:Ghaziabad, Uttar Pradesh

I m in NOIDA since seven/eight days on roaming but in sec-52 and 61 no network is there. .. . .. i am getting a lot of problem., , ,, ,
My prepaid mob no is [protected] (BSNL) from Pilkhuwa....ghaziabad. . . .this number is on roaming since 7 years and I never feel any roaming problems but I am now feeling that I am totally cut from world.
I req to take care at the earliest so that I could continue my No.

Regardsbr...
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M
manemanish10
from Ahmedabad, Gujarat
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SMS charges deducted more than actual

Address:Ahmedabad, Gujarat

I am having Excel Prepaid connection of BSNL since 2003 & my cell nos. is. [protected]. But today morning i face that SMS charges are deducted more than the actual charges.

Today morning before doing some SMS to friends, i have checked my balance. & it was Rs. 11.48 & then after I send SMS to 5 Local & 3 STD nos. As per BSNL dept. SMS charges for Local no. is 0.80 Paise & STD No. is Rs. 1.20. Actually...
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M
Mohd Salauddin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNl Landline Not Working since 25 Days

Address:Hyderabad, Andhra Pradesh

My land phone no :[protected] is not working since last 25 days and BSNL is not ready to correct it inspite of many complaints to them over call.

Further, I have applied for connection with the name "Mohd Salauddin mohd Saleemuddin" but they have registered it with name in reverse order.Regarding which I have given written Complaint 2 Month Ago but still they have not corrected it and when i am calling then they...
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B
bhaleraoanilv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL - LAndline is not working

Address:Ahmednagar, Maharashtra

My home BSNL landline No[protected]Registered of my fathers name - Vasant Waman Bhalerao) is not functioning due to damage in cable coming from exchange to phone since 4 weeks. I am working in USA (America) and like to talk to my parents several times. Whenever i call from here it just rings at exchange and i was assume may be no one at home. This is ridiculous, If line is dead why incoming caller gets a ring? My family made so may...
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A
aska
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dead phone

Address:Thane, Maharashtra

my phone[protected] is dead since 29th July, complaint booked on 30th July thru 198 service. Complained on phone no.[protected] of BSNL office on 31st July. SMS send to [protected] on [protected]. It happens every month or two and will remain dead for 10-15days....
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V
vidhyut sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor internet service

Address:Bareilly, Uttar Pradesh

I complaint against the Bharat Sanchar Nigam Limited and it's employees in the district of Bareilly state UP for providing me with very poor and disgraced service aginst there internet plan of Rs. 98 with provides user with unlimited internet access upto 2 GB of data for a duration of 1 month. And this is to inform that the internet service provided by them against the above stated plan is below standard and it causes me great mental...
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U
ulin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost sim

Address:West Bengal

Hi,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile: [protected]
Fly DS400 Mobile
IMEI: [protected].

Please block the sim card and also lock my mobile with the above mentioned IMEI Number.
Regards,

Nilanjan Siromani
Kolkata (West Bengal)br...
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T
tashiphuntshok
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of telephone bill

Address:Darjeeling, West Bengal

Dear sir,
It is with great courage I write to you. Payment of all bills have been stopped for the last 2 years by the ruling political party. However we still need broadband internet so we were sending people to Siliguri to pay our telephone bills so that the internet service does not get cut. All was fine but Our bill has been overdue & we frequent the Post Office but it is of no avail. I don't see why BSNL can't...
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V
v.kannan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of service

Address:Chennai, Tamil Nadu

i am v.kannan and i am staying in periyar nagar.last month my grand son has opted for the BSNL india games on demand. but he has forgot the password and user id for his account . so i could not cancel my subscription for that games pack . and the toll free number[protected] has no response . so kindly cancel that pack with this i am attaching my land line number[protected]. so please call me up if you need any details...
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H
hanzel007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection error

Address:Thiruvananthapuram, Kerala

Sir,
i have been experiencing frequent errors on my Bsnl Cellone mobile number since long time.
The complaints are
1. While calling in any number from my cellone number i'm not able to make a call. the calls are getting disconnected.For 5 - 10 minutes i'm not able to connect.This occurs frequently without any reason even if i'm in full coverage area.
...
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S
silchief
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone in dead condition

Address:South 24 Parganas, West Bengal

I Mr. Amitava Sil staying at 1/70/3 Banerjee Para Road, Sarsuna Kolkata -61, lodged a complaint on 28th July, 2010 for BSNL landline (No[protected] which is in dead condition. The complaint docket no is T-4808. The personnel who gave the docket no told that the phone will be repaired very next day which was not repaired. When once again I called BSNL office on 30th Juy, 2010, the personnel is telling that strike from casual workers is...
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anurag garg
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE ON SHIFTING OF CONNECTION

Address:Vadodara, Gujarat

I HAD APPLIED FOR SHIFTING OF MY LANDLINE AND BAROADBAND CONNECTION ON 3RD JULY 2010 AT FATEHGANJ OFFICE OF BSNL IN VADODARA AND TILL DATE THE CONNECTION HAS NOT BEEN SHIFTED DESPITE SEVERAL FOLLOW UPS. ITS SEEMS BSNL PEOPLE ARE LEAST INTERESTED IN CUSTOMER SERVICE AS WELL AS REVENUES TO BSNL.
MY CONNECTION WA TO BE SHIFTED FROM NIZAMPURA EXCHANGE TO CHANAKYAPURI EXCHANGE DUE TO CHANGE OF ADRESS.
MY OLD LANDLINE NO. WAS 2771873...
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ingle.manohar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR OF THE POOREST TELECOM SERVICES PROVIDED BY BSNL/NON RECEIPT OF BILLS/BILLING EXORBITANTLY

Address:Thane, Maharashtra

I AM SUBSCRIBER OF BSNL AT VILLAGE DOLKHAMB, TAL. SHAHAPUR, DIST. THANE - 421601. MY TELEPHONE #[protected] WITH UNLIMITED PLAN OF BROAD BAND @ RS.750/-. MOST OF THE TIME THE TELEPHONE IS OUT OF SERVICE DUE TO POOR MAINTENENCE OF SHAHAPUR TELEPHONE EXCHANGE PERSONNELS. IN LAST MONTH WHEN MY PHONE PLAYING TAPE DUE TO NON PAYMENT OF BILLS, THE SERVICE HAS BEEN DISCONTINUED. SO FAR I DID NOT RECEIVE ANY BILL BY POST OR OTHERWISE. WHEN I PERSONALLY...
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sainaga006
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no coverage

Address:Visakhapatnam, Andhra Pradesh

i've purchased a bsnl evdo card on july 2010 in vizag.
hear there is availability of evdo's but no tower in vizag
i'm in area mvp,sector 11 ...it is within the city only.....
but i'm not even getting cdma 1X signals also.......
what can i do with that device .........
please take necessary action....................
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R
RAM MURAT GUPTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AUTO / WRONG DEDUCT BALANCE

Address:Chandrapur, Maharashtra

I have complain to BSNL for auto deduction of balance complain No. 4113386 dated 17.07.2010 this complaint also forworded day to day due to problem still there and balance deduct daily, and again complaint today complain No. 4149674 dated 29.07.2010 bsnl customer executive said your first complaint solved then i asked to bsnl why balance deduction contineou today 31.40 deduct balance. I am also asked to bsnl change the bsnl Sim or Handset....
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D
drc
from Chandigarh, Chandigarh
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complan not solve

Address:Uttar Pradesh

sir,
I m useing bsnl prepad sim.my no. [protected] from allahabad. Mene bsnl custamer care me 21:07:10 ko compalen ki the.ki mera 61 ka tareff time se phale band ho gaya hai.jeska time 10:08:10 tak hai.jeska compalen no. 6273338 hai.so sir help me....
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M
manoj75
from Ahmedabad, Gujarat
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BSNL DataOne Broadband service not working for a month

Address:Pune, Maharashtra

I have been using BSNL DataOne broadband service for about 4 years now. Once in about a year it will give some major problem. This time the service didn't work and I have been running pillar to post to get it to work but without success.

I have logged complaints twice with their customer service. I have also gone and visited their engineer in-charge Mr. Deshpande of Karve Road branch. Every few days I will get a call from...
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piyush_50
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim Lost

Address:Sonbhadra, Uttar Pradesh

I have lost my BSNL sim (No.-[protected]) from Obra sonebhadra since between Jun-2010 to July 2010(Date not confirmed) and i could not lounge any FIR but i have find out that some use that SIM.

So we request you to solve my problem because the sim is on my mother's ID Proof.


Thanks & Regard
Piyush
[protected]...
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D
ds_available
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My BSNL no 0517-2763621 is dead since last 25 days

Address:Aligarh, Uttar Pradesh

Hi,

After many hactic followups and complaint regrading My BSNL landline no[protected] to telephone exchanges, No action has been taken. I had arround 15 -16 conversation with concern person at [protected] and [protected] and always get only one response that we are working to rectifying the underline cable.

My Telephone no is dead since last 25 days and this is long period.

KIndly help me....
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