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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 17, 2024
Complaints 15953
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6087
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 625

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G
gaurav.singh
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

could not submit bill, due to absence of concerned person from seat

Address:Uttar Pradesh

Today on 15 july 2010 , i Gaurav Singh could not submit my telephone bill...since Mr. Babu ram who was supposed to collect cash before 1 PM.... I was in the office at 12:15 but unfortunately found the concerned seat vaccant.I repeatedly asked every one in the office including SDO Mr. Rakam Singh but no one seemed interested in listening me.

I find it really hard to understand how Mr. baburam could leave his seat when he was...
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9
9681353300
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Poor connectivity and automatic disconnection of Broadband service

Address:West Bengal

To
The DGM, Broadband service,
BSNL, Calcutta Telephones,

Sir,
Sub: Very Poor connectivity and automatic disconnection of Broadband service.
Re: Telephone No[protected]
Ref: Letter dated: 07.07.2010, 12.07.2010 & 13.07.2010.

With reference to the above I am writing you as last hope before surrender of my broadband connection. Since 25.06.2010 onwards my broadband connection...
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N
niranjan sharma27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone dead from last 1 month.

Address:Rajasthan

Dear sir,

Reference to the complains logged for telephone number[protected].
Sir, I have logged complains on no.198 three times the details are as under:
1. Comp. No. 14428 Dated 25.06.2010
2. Comp. No. 17623 Dated 06.07.2010
3. Comp. No. 17798 Dated 14.07.2010

But still there is no action taken from your department.
My telephone is dead from last one month. Bill has been...
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P
pranab_dhage1986
from Vasai-Virar, Maharashtra
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PHONE DEAD, CONTINUOUS NOISE

Address:Thane, Maharashtra

My telephone number 2339974 is not working properly for the last few days. detailed complaints are like, It gives lot of noise, sometimes it will be dead, No ring sound, lot of complaints are being raised with bsnl servie reations officer& to cs care no 197 etc. , but not yet solutions , this problems are going on from last 2-3 months , but bsnl officers are not helping us .
today my line is completely dead, i am not able to...
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V
Venuka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone dead

Address:Maharashtra

I am totally disappointed with BSNL. Past 6 months my landline phone is not working and the complaint dept is least bothered to get it corrected.
Its a pathetic service from BSNL. They are least bothered about their customers. So many follow-ups have been done , but of no use.
If they continue such attitude and service, soon they will lose the customer base they have.
I will disconnect this service of BSNL; and move...
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S
Sskvermamaholi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gprs prepaid services in up east

Address:Sitapur, Uttar Pradesh

I am a bsnl prepaid customer o[censored]p east circle. My number is [protected] which is purchased from Lucknow. I recharged my number with 98 recharge voucher on 10/06/2010 for one month gprs. In lucknow district gprs was works very well.then i moved sitapur(uttar pradesh east) ,here gprs stopped working. For last 20 days (11/06/2010 to 10/07/2010 ) it was remaining stopped.
So i could use gprs for 2 days only in rupees 98.
During...
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B
B F Manoharan
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DEACTIVATION GAMES ON DEMAND

Address:Chennai, Tamil Nadu

I have installed GOD on free 30 days period on a specific understanding that GOD will be renewed only after my consent but contrary to business ethics GOD was renewed and I immediately requested for deactivation by email in May 2010 and informed them that I am leaving for abroad and may not be available for 6 months.
I have also disconnected the broad band connection
in May 2010 and opted for surrendering land line phone on...
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N
nileshdsilva
from Mumbai, Maharashtra
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landline bsnl dead since 1 month

Address:Thane, Maharashtra

To ,
General manager,
Bsnl, kalyan telecom (Maharashtra)
10 july 2010
from,
john Philip dsilva
...
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S
shiveen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change the wire

Address:Bangalore, Karnataka

sir i book the telephone with broadband connection, i got connection with piecewire two joint wires in my home. but afterwards i known the poor phone wise disturbance when i attend the calls and make the calls time. and i enroled the complaints to bsnl customer care no.s and email but till they not change the wire, employees doing this work but bad name to bsnl company till they not at respond the my mail and change wire please make necessary...
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A
abhi13july
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Valid Answer From Customer Care

Address:Madhya Pradesh

Hello sir myself abhishek garg from gwalior,
sir maine bsnl tunes ki website (http://bsnltunes.bsnlumw.com:21000/)par mere mobile ([protected]) ka reg. kiya tha jiska main password bhool gaya hun than forgot password ke through bhi try kiya tha but wahan par meri dob match nahin ho pa rahi hai to meri aapse ye request hai ki mujhe mere mobile number or mere e-mail par mera password send karne ki kripa karein. Maine es baare mein customer...
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C
chandra nair
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REfund Application

Address:Maharashtra

I Prasad Adwankar had submitted an application for surrender of landline no. 2605697 and refund of deposit on 7th January 2010. Sent several mails to circle office and Ambernath office and BSNL office in Kalyan. None of the BSNL officials has an answer for the prolonged delay in refunding the deposit money. All that they say is that a new system is installed and hence the delay.

We are only wondering whether we will get the...
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J
jy.abin
from Mumbai, Maharashtra
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GPRS18 plan not activating

Address:Thiruvananthapuram, Kerala

I came to know form BSNL CC that they provide a GPRS plan of RS 18 for unlimited GPRS usage per day. To Activate this plan they ask to sent SMS with format GPRS 18 to 53733. But when i sent sms to 53733 i get a immediate relay the format is wrong. Again i try other format GPRS18 then also i get same replay. Then i try to contact Customer care executive but i don’t know what is the problem their error or network busy i am not able to talk...
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R
rajeevalhuwalia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working

Address:Chandigarh, Chandigarh

My internet is not working for the past 15 days and a compaint was registered against the same with the
BSNL. I am suffering a huge loss to my busniess as i am completely dependent on the internet facility
so its requested to redress the issue

Phone Number: 2627254
Name: Rajeev Alhu Walai
Address: #37 Sector 41 B Village Buterila
Chandigarh...
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V
valkido
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irregular NETWORK COVERAGE in Dhundalwadi area on National highway no. 8,Tal-Dahanu,Dist-Thane.

Address:Thane, Maharashtra

Respective sir, We bsnl mobile custmers in Dhundalwadi area are geting very iregular network coverage. Dhundalwadi is the only bazar place with bank, hospital and some government offices,school, police outpost on Natiol highway 8 in this large rural area. We have got a bsnl mobile tower near by.We gets strong signal generaly but WHEN ELECTRICITY LOAD SHEDING STARTS WE LOOSE NETWORK COVERAGE.And if load sheding starts at evening then we loose...
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S
san1_dgp
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone remains out of order most of the time

Address:Bardhaman, West Bengal

Hello Sir,
This is to inform you that my telephone remains out of order most of the time. Its the problem with all the connections from our sub-exchange.

My telephone number is [protected]
Sub-Exchange - Ichhapur
Exchange - Durgapur

Inspite of repeated complaints, the service has not improved. It remains out of order for days, then after the technician comes, it becomes ok for...
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S
Surendra kumar meena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET SPEED WEAK

Address:Sikar, Rajasthan

Sir,

my name is Surendra kumar meena from sikar (Rajasthan)

i use internet services the BSNL 3G . this services is very slow
Internet use SIM no. [protected].

So plz it this soliutions.

my contect no. [protected]

my email id surendrakumarmeena[protected]@gmail.com...
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D
Dinesh Kumar1947
from Mumbai, Maharashtra
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NOT WORKING, DEAD

Address:Ghaziabad, Uttar Pradesh

Dear Sir,

My telephone no.[protected] is lying dead and non-operative since last one week and I am also not able to log comlaint on-line due to system problem([protected]) is not woking since long and always gives recorded message " telehone is busy kindly contact latter". So,I went to Patel Nagar Telephone exchange to record Complaint on 10/07/10 personaly at 3.00 p.m, but to my surprise there was no body or no...
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O
ompnautiyal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline Phone Dead for one month

Address:Vadodara, Gujarat

OPN/Tel.-compl./2010
11.07.2010



SUB: Tel no MKP 2635266 Dead for a Month
(Om Prakash Nautiyal ,301 , Maruti Flats , Gaekwad Compound , B/H Kalp Lok,Madhav Baug Society ,Makarpura Road , Vadodara 390 009)

Sir,
My land line telephone MKP 2635266 is dead since 12th June 2010. I have lodged numerous complaints , met maintenance head of Makarpura...
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U
ukpathak
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

All call barred (Outgoing and Incoming ) without prior notice

Address:Allahabad, Uttar Pradesh

Dear Sir,


Effective from July 08, 2010. afternoon, all call services i.e outgoing and incomming have been bared without prior notice. Though I have balance in my account of Rs,. 34 and above and services will expire on 23/10/2010 and validity expire on 12/11/2010. The SIM was bought from O/o GMTD, Allahabad after fulfilling all the requirement and submitting proof of Identity and proof of address. The Mobile No. is...
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B
brahmaji
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON REFUND OF DEPOSIT AMOUNT EVEN AFTER 9 MONTHS

Address:Warangal, Andhra Pradesh

I Mr. Brahmeswara rao working in State Bank of Hyderabad, a Old customer obtained connection at warangal(Andhra Pradesh) would like to bring to your kind notice regarding non-refund of deposit amount even after 9 months. I got connection of BSNL land line on 12/03/1999 against payment of Rs.3000/- deposit and my telephone No. is [protected]

I also got connection of Broad Bond service during October 2007 and at the time an...
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