Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — Unresponsive service

I have a broadband connection from BSNL in Range Hills, Kirkee. The internet connection keeps failing very often. In a week, i'm able to use it for hardly two days. I have been logging the complains with the local office as well as with the customer care. The complain is never attended in the local office and now they've stopped attending the calls as well. I have never defaulted in paying the bills, then whats the cause of irresponsibility from their side ? I have even tried speaking to the GM here, but the same response. His pune picks up the phone everytime and then with some or the other excuses hangs up.
I'm absolutely unsatisfied by their service. And just because no other Service providers are available in this area I'm being forced to use their connection. Can someone please suggest me as to how should i fight this monoply !

BSNL — Unresponsive internet

My landline no. is[protected] .I have lodged complaints at 1500 so many times but there is no action taken by bsnl .Since March 2011 i have problems with broad band.

BSNL Mobile — DND Do Not Activated

I have sent SMS and called customer care many times to activate DND. But they are not activating DND service and sending annoying marketing SMS every day.

BSNL — DND calls

Sir,
Today I received marketing call from +[protected] at 10.58am (15.03.2010). But I alredy registed DND Call last one year back. How they got the BSNL, Bhubaneswar, Orissa mobile no ?
Kindly reply me.
Thank u.
Ansuman.

Aircel cellular — Calls/SMS after activation of DO NOT DISTURB

I am using Aircel prepaid number[protected] and I had already activated DND services by sending sms START DND to 1909 on[protected] but I am getting messages from aircel and calls from telemarketing. I am very puzzled that no action has been initiated even after 45 days of waiting period. Kindly look into the matter.

R.Krupakar

Would suggest you to confirm the status of your DND activation with the CC then you can act accordingly.

I have sent SMS and called customer care many times to activate DND. But they are not activating DND service and sending annoying marketing SMS every day. MY MOBILE NO.[protected]

I am having BSNL Cellone connection in which somehow a message service from No: +52906001. (QURAN) has been activated, and they are charging Rs.30/ month.I am regularly calling the customer care, but no one of them are taking any steps to stop the mesage. So, please look in to this matter and get back to me immedietly. My mobile No: [protected]

Dear Sir,
Im using my BSNL mobile for he past 7 yrs. I hv registered my mobile no. through BSNL for the Do Not Call Service by september 2007 but from the very same BSNL im receiving unsolicited SMS for eg Downloading RingTones, Caller Back Tones, Wall papers etc., still now. I am complaining to BSNL they are not even accepting my written complaint im getting SMS from the numbers 55888, BA-MASTI (Asks me to Dial 1255533), 59595, BT-BSNL etc., please advice me how to stop this
My Mobile No. is [protected], Coimbatore, Tamilnadu

in my mobile number so many unwanted messages are being received i desire to cancell the same mobile no [protected]

BSNL — Do not Disturb (SMS)

I have registred my mobile [protected] for do not distrub by SMS by telemarketing companies. But there is no response against this complaint.

BSNL — marketing calls received after DND registration

My cellone number is registered with DND. But still I get calls from one financial company named "NetAmbit[protected]" continuously and forced to hear their selling plans. Can anybody guide me so that I can take necessary step against these callers. It is really beyond the tolerance limit now.

I had applied for Paramilitary prepaid plan some days ago under Mob No. [protected] & [protected] but no facility for 20 min free has been activated so far. Why so delay occurred.

as above

BSNL — Broad Band usage can not be viewed

Account management site could not be opened for more than 3 Months
Dear Sir
The bsnl account management site from where the broadband usage is seen could not be opened for more than 3 Months.
Continuously this problem stands. It is most irritable that the site could not be accessed, and the usage could not be viewed. Please do something so that I, gets proper and uninterrupt service.
Thanks,
MOTI LAL GUPTA.

BSNL — Land Line telephone not shifted to new location

Respected sir,
I have requested to shift my telephone from old location to new location on date : 08/06/2009. The details are as under
Name : Hemrajbhai Muljibhai Mashru
Telephone No. :[protected]
Old address : Jigna Society, A/2, Behind Ayurved Pharmacy, Joshipura, Junagadh (Gujarat)
New address : Raiji Nagar, Street No.7, Block No.:174-A, Near Moti baugh, Junagadh (Gujarat)
I went personnaly to meet concern officer, who look after such kind of work. But till date it is not shifted and at the same time bsnl officer not giving specified time period for shifting said number.
Please help me
Thanking you
Yours faithfully,
HMMashru

Dear CGM East Sir,
My lansdline phone[protected] with broad band connection is non operative in Patel Nagar Exchange Lucknow since last 4 month inspite of regular bill payments. How much time further is reqd. to solve the issue?
Capt. Asheesh Anand, 24- Panchvati Coloney, Kamta, Lucknow-227105

to capt.asheesh anand.


sir,
my name is Akshay bhakt. iam a deck cadet. i saw ur name on transocean site.

sir plz help me get placement in ur campany as i know there is vacancy for the deck cadet..

sir,
i am ready to pay some fees for the same..

email.. [protected]@gmail.com
mo. no. [protected]

My landline telephone no.[protected] isvery noisy.sometimes there is cross connection also.Itried to blodge my complaint several times through call center on 1500 without success.I was told every time that there is no technical fault in my Telephone.
D M GUPTA
G 10 River Bank Colony, Lucknow 226018
email dmgupta.[protected]@gmail.com
mob [protected]

My BSNL land line no:[protected].
I complained so many times to BSNL but no response.
My phone is not ringing. i explained this issue to BSNL customer service so many times.

This is my last complaint. I[censored] not correct, i will take further step.
My exchange is Thiruvithancode.
But bill receipt is coming on time. They want only money????

I am Soosai Marian my BSNL wll phone NO[protected] I have very big problem for my wll phone first time BSNL give one good phone after one year little problem the battery charger but BSNL CUSTOMER SERVICE NEYYOOR remove the goog condition phone then after 3days he give one old and dead phone every day problem please arrange new wll phone please shout out the problem immediately...

I am Soosai Marian my BSNL wll phone NO[protected] I have very big problem for my wll phone first time BSNL give one good phone after one year little problem the battery charger but BSNL CUSTOMER SERVICE NEYYOOR remove the goog condition phone then after 3days he give one old and dead phone every day problem please arrange new wll phone please shout out the problem immediately...

My name is SELVARAJ.

Tel[protected]

Not working since 23/4/2017.

No response from SDE Shri B Suresh so far

Waiting to hear the RING...

BSNL — telephone no is not available in online tel directory

sir

my telephone 261882 is not appearing in online telephone directory.

please take any quick action..

thank you

Dear Roy: Write to written complaint to Principal General Manager with a copy to Chief Managing Director and Ministry of Public Grievances. Telephones under Area Manger Rural - be if Butibori or be it Hingna, functions under technology named Bribe. I have reported 26 bribe transactions of Yash Panhekar Area Manager Rural BSNL Nagpur including illegal telephones and illegal telephone calls from exchanges. all the best.

Dear Sir,

Landline No.2741833 in favour of me not working since last three days.

Iam requesting you to Please take immediate action.

With Regards,

Thomas George.

My land line no is [protected].Recently i have applied to change the plan. plz let me know the statous of current plan of above no. My cell no. is [protected] thanks

I have BSNL number [protected]. From three to four days I got problem in communicating to my friend numbers in Gujarat. Network busy display appears always. When I talk from other Vodafone number I am not facing any problem. My other friend also can not abele to communicate with me on BSNL phone.
Customer care number also not responding. Please rectify the problem as early as possible. As this is my profetional number. Inform me the cause.
Also provide me Customer care number for nagpur.
Highest regard
Sameer Kimmatkar
[protected]

To
Bsnl, land line
Nagpur

Sub: - always it is advised to go-internet online bsnl bill payment till date proper / correct facility is not available for (Example – like online payments mobile bills or maharashtra state electricity distribution co. Ltd –billing online faculties)

My telephone no –[protected]

Regularly i am a target frombsnl accounts every time i have been issued with wrong bill in jan 2011 for my telephone no generated with different dates two bill alongf with different amounts.

Email.- [protected]@rediffmail.com
Postpaid mobile no – bsnl [protected], [protected], [protected] idea

(Nagpur bsnl accounts) online billing system always will show some think different regularly


Sir,
Always it is advanced to costumers go for internet online bsnl bill payment till date proper / correct facility is not available for
(Example – like online payments mobile bills or maharashtra state electricity distribution co. Ltd –billing online faculties)

My telephone no –[protected]

Regularly all last received bsnl landline bills paid in time with out delay

As per following details –

Sl no month due / balance amount paid amount

1 04 sep 2010 2, 019.00 full bill 2, 019.00

2. 04 oct 2010 996.00 full bill 996.00

3. 16 nov 2010 1071.00 full bill 1071.00

4. 23 nov 2010 nil amount 1071.00

5. Dec 2010 - 68.00 full bill 70.00

6. 12 jan 2011 878.00 full bill 878.00

7. Jan 2011 1943.00 full bill same month same repeated second bill for my telephone only that also for two months way not known once complete bills paid regularly with out fail to bsnl accounts then also pending for only my telephone number not known please have necessary action for not to be repeated with specially for me only as target to be troubled.


Requested please have glance on my telephone number[protected],
Always bills issued by you for only my telephone number since along period
As we have to pay regularly with yours consent
For correction and then to bee paid all bsnl telephone bills
There will be some / any remedy to avoid such problems to be faced by us.


Thanking you


Your regular costumer


Sanjay b bhandarkar
[protected]
Email.- [protected]@rediffmail.com
Postpaid mobile no – bsnl self - [protected], wife - [protected], self - [protected] idea

respected sir,
i am customer from your esteemed firm and i like to inform you regarding my bsnl connection. sir i have a connection [prepaid] which is having the home network as maharashtra. and right know i am in roaming. i like to inform u that my outgoing calls are blocked and i am getting only incoming calls. i consulted the customer care and they told me that i have to consult maharashtra customer care. i tried to call there, but not even a single no is working and i tried to search from the net for the numbers . but all numbers given in your sites are not valid.
sir i kindly request you to please clear out my outgoing calls problem, i have a balance about 850 and validity up to august. my bsnl no is [protected].[ in which i am having the problem]
the no now in use with me is [protected].
hope you will handle it at the earliest as possible.
thanking you
manu

I am using BSNL service since last 7years. my cell no is [protected] but from since last 4-5days i am facing problem that Sim card registration failed due to this i am not able to make and receive a call. i have decided to port out to another mobile service plz tell me solution about this problem as possible in within minimum time.
my alternate number is [protected] plz help me as possible as.

hello sir/madam,
i m living in viruddhachalam near to neyveli in tamil nadu..I applied for bsnl broadband connection some 4 weeks back...but till now they didnt take any steps...i ll give my address and other details so kindly take steps to fulfill my broadband connection...
Mr.L.ANBAZHAGAN,
211, ÄARALAGAM"
Nehru Street,
Periyar nagar north,
Viruddhachalam-606001
Phone No..[protected]
these are my details, hope u ll do my favour and advance thanks to you

BSNL — DELAY FOR NEW IDBL BROADBAND CONNECTION

Hello sir, maine 5-7-2010 ko bsnl exchange yamuna nagar main apni file submit kari thi or register karwaya tha BSNL FREE LANDLINE WITH BROADBAND CONNECTION scheme main.[protected] ko mere ghar par BSNL KI taraf se do landline lagane wale aaye the mere ghar ke samne se bsnl ki wire earth main se cut ho rakhi hai wo keh rahe the ki one week lagega maine one week intzaar kiya aur ab wo kehte hai ki 10 se 15 din aur lagenge please sir or madam mere ghar par jald se jald mera landline lagwane ki kirpa kijeye.SHIV [protected], [protected] ,[protected]

hamara phone and broad band 20-25 days se kharab hai
Please repair it immediatiley.

Thanks & Regards,

M/s Bhagat Fabricators
Garhi Gujran, power house road
yamuna nagar-135001
Tel.Fax. No.[protected]
Mob. No. [protected]

I HAD BROAD BAND CONNECTION, IAPPLIED FOR IST DISCONNECTION, IN THE MONTH OF MAY2010, BUT I, AM STILL RECIEVING BILLS OF BROADBAND CONNECTION, PAYING FOR THAT EVEN BROADBAND SERVICES HAVE BEEN DISCONNECTED SINCE MAY 2010.
MY PHONE NO--[protected]

KINDLY DO THE NEEDFUL,
REGARDS
RAJESH SHRIVASTAVA

[protected] phone in last two month is not working only for in coming & but out going is stop

THE TELEPHONE NO.[protected] IS NOT WORKING FOR THE PAST 6 MONTHS .WE ARE RECEIVING BILL EVERY MONTH FOR NON FUNCTIONING TELEPHONE AND PAYMENT ALSO MADE UP TO DATE.IN SPITE OF REPEATED COMPLAINTS UP TO THE LEVEL OF AE BSNL, ARAKKONAM, NO ACTION IS TAKEN TILL 28.04.2012. STILL THE TELEPHONE IS DEAD MODE.

Dear Sir/Mam,

Am Devathayavu, I have given the Shifting Request from St.thomasmount to St.thomasmount ( Same Exchange ) at BSNL Office, Guindy, Chennai on Aug 31-2010.
But till now my request is not taken care and their response is too bad. Please take the necessary actions and do the needful as soon as possible.

Ref : Telephone#[protected]

Thanks & Regards
B.Devathayavu
[protected]

Bharat Sanchar Nigam Limited — Frenzied pseudo and hypocrite service telephone number (0891-2734393) of bharat Sanchar Nigam Limited

It is brought to your knowledge that number[protected] was previously used by "Padmavathi Engineering works, unit C/4, Industrial Estate7" as per Telephone Directory 2007, How it is been issued to me same? Which is troubling me consistently & hectically by the call coming from other source for said name?

Since I have changed the number[protected], the incoming call for previous user is received consistently. My question is, While the number[protected] has issued to me (Gayalal Narzary, D.No: 38.20-4, 104Area, 000. SBI ATM, Marripalem Post, Visakhapatnam-530018)

As per rule how long the number can be re-issued to other new customer, which was surrendered by anyone. It should not be re-issued, for certain duration, but how long is the time?

Nevertheless, re-issue me the new number, with Broad Band service facility. Before I legally proceed to consumer court and legal administration please clarify me. I was requested for new number but misfortunately the old one was issued. The same may be investigated and resolve at the earliest. It is very thwarting to me. I thought the number is randomly mis-linked with abovementioned engineering work. But now-a days, frequently the call is coming for query of Padmavathi Engineering works, unit C/4, Industrial Estate-7" as per Telephone Directory 2007
Fruitlessly, I have intimated to concern department of Telcom District but seem that they are sleeping deeply i.e the number for customer service 1991/1500, JTO, Visakhapatnam 2544517/2544428 which are given by customer care are found un-responded.
But question arise that why has it happen to inform the higher authority like you.
Why numbers of people are are suffering because of slackness of the technical service and customer care service in the district after pay the legal amount to BSNL? I think I have right to intimate for receiving right service from you.

bsnl/ — extra charge

i want home plan 500 but company isue plan 250, plan 250, free 1gb data download- upload but company free only 530 mb.my extra bill is Rs. 879/-plese solve my problam,

BSNL Prepaid Service — no network coverage

The network coverage of my area was decent in the past but now the coverage is not proper and my communication gets hampered.Kindly look into in the above mentioned complaint and do the needful.
AREA: KAILASH NAGAR
KATTUR (P.O.)
TRICHIRAPPALI-620019
TAMIL NADU

i hav faced similar kind of prob.

Dear sir,
My name Indranil Chattopadhyay. My problem is that I have complained several times to the bsnl customer care for deactivate my caller tune, bus regarding to this I have experienced an adverse fact.They are every time, after taking my complain, giving me an complain number but my caller tune remains activated.I have complained 5 times consecutively but actual result is nil.My last complain no. was 5571229. Every month 15-20Rs is being deducted and I am also keeping my complains on to the customer care. I don't know that whether they are thinking that my money has no value.

Please give me the proper solution.

daily charge rs. 3/- on bsnl lifetime mobile i want to cancel this plan what i do

BSNL — Extra Charges on SMS

Dear Sir,

I am the mobile customer of MP BSNL. I have a prepaid connection viz [protected]. I had activated 1 second plan in my mobile. It was very clearly mention in the point no 3 of prepaid tariff plan on web site of BSNL i.e. www.bsnl.co.in that the SMS charges will be 0.50 paisa or per national SMS and 0.60 paisa for international SMS.But in the web site of Madhay Pradesh BSNL i.e. www.mp.bsnl.co.in the rates mentioned are 0.50 paisa or per national SMS and 0.50 paisa for international SMS. But it is very sad to inform you that the BSNL is charging 0.80 paisa for national SMS and 1.20 paisa for international SMS on my mobile.
I had contacted on the call center on the call center no. 1503. The senior executive of the call center was also not aware about web site and refused to help and support me.

Please take action on this and refund my all the amount 0.30 pasia per sms which was deducted by BSNL after activating the 1 second plan on mobile. Please also take action on the call center representative Mr Ajay Mahajan for his non-supporting attitude.

Please take immediate action on my grievance and inform me with the action taken by you.

Mukesh Khare
B-42, Priyadarshani Society
Bag Seveniya,
Bhopal

BSNL Prepaid Service — Deactivation of caller tunes

My BSNL prepaid mobile connection is [protected]. Few months ago the caller tunes was activated without any initiative on my part. Despite many attempts at calling their customer service number i have not been able to dectivate. By now at least Rs 100/- if not more has been deducted from my account. I requet you to take immediate action and stop this illegal and unwanted service.

BSNL Prepaid — no range

dear sir
no range to any singal mobile servive provider in our building at ambeaon pathar sector 16

Saduru darshan

[protected]

Respected sir,

Our institute is running polytechnic (Diploma engineering) course in Sumerpur in Rajasthan. Our institute name is SUMERPUR POLYTECHNIC COLEGE, SUMERPUR, and DIST- PALI. We apply for VPN Broad band connection in your department at Sumerpur in December 2010 but till today we couldn’t get connection.
Our representative meet many time to SDO, JTO, technical staff and lineman they says that there are no multiple cable at there so what can we do for it.
Sir our students are studying technical course so Net is very necessary for them. Central Govt. wants to gives this facility to every education institute and BSNL Department expenses more and more on advertisement to connect every Indian person and aware them for it.
So sir we again requested to shoot out our above problem immediately and oblige us.

BSNL — Not recharge validity

sir,
i was old & satishfied customer of BSNL .My mobile number is [protected]. But mid time i am not recharged my BSNL prepaid mobile number . So my mobile number is not able to recharge at this time . I want my moile number .
So please if this is possible im thankful o[censored] and send message on my email...