Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My BSNL land line no:[protected].
I complained so many times to BSNL but no response.
My phone is not ringing. i explained this issue to BSNL customer service so many times.

This is my last complaint. I[censored] not correct, i will take further step.
My exchange is Thiruvithancode.
But bill receipt is coming on time. They want only money????

I am Soosai Marian my BSNL wll phone NO[protected] I have very big problem for my wll phone first time BSNL give one good phone after one year little problem the battery charger but BSNL CUSTOMER SERVICE NEYYOOR remove the goog condition phone then after 3days he give one old and dead phone every day problem please arrange new wll phone please shout out the problem immediately...

I am Soosai Marian my BSNL wll phone NO[protected] I have very big problem for my wll phone first time BSNL give one good phone after one year little problem the battery charger but BSNL CUSTOMER SERVICE NEYYOOR remove the goog condition phone then after 3days he give one old and dead phone every day problem please arrange new wll phone please shout out the problem immediately...

My name is SELVARAJ.

Tel[protected]

Not working since 23/4/2017.

No response from SDE Shri B Suresh so far

Waiting to hear the RING...

BSNL — telephone no is not available in online tel directory

sir

my telephone 261882 is not appearing in online telephone directory.

please take any quick action..

thank you

Dear Roy: Write to written complaint to Principal General Manager with a copy to Chief Managing Director and Ministry of Public Grievances. Telephones under Area Manger Rural - be if Butibori or be it Hingna, functions under technology named Bribe. I have reported 26 bribe transactions of Yash Panhekar Area Manager Rural BSNL Nagpur including illegal telephones and illegal telephone calls from exchanges. all the best.

Dear Sir,

Landline No.2741833 in favour of me not working since last three days.

Iam requesting you to Please take immediate action.

With Regards,

Thomas George.

My land line no is [protected].Recently i have applied to change the plan. plz let me know the statous of current plan of above no. My cell no. is [protected] thanks

I have BSNL number [protected]. From three to four days I got problem in communicating to my friend numbers in Gujarat. Network busy display appears always. When I talk from other Vodafone number I am not facing any problem. My other friend also can not abele to communicate with me on BSNL phone.
Customer care number also not responding. Please rectify the problem as early as possible. As this is my profetional number. Inform me the cause.
Also provide me Customer care number for nagpur.
Highest regard
Sameer Kimmatkar
[protected]

To
Bsnl, land line
Nagpur

Sub: - always it is advised to go-internet online bsnl bill payment till date proper / correct facility is not available for (Example – like online payments mobile bills or maharashtra state electricity distribution co. Ltd –billing online faculties)

My telephone no –[protected]

Regularly i am a target frombsnl accounts every time i have been issued with wrong bill in jan 2011 for my telephone no generated with different dates two bill alongf with different amounts.

Email.- [protected]@rediffmail.com
Postpaid mobile no – bsnl [protected], [protected], [protected] idea

(Nagpur bsnl accounts) online billing system always will show some think different regularly


Sir,
Always it is advanced to costumers go for internet online bsnl bill payment till date proper / correct facility is not available for
(Example – like online payments mobile bills or maharashtra state electricity distribution co. Ltd –billing online faculties)

My telephone no –[protected]

Regularly all last received bsnl landline bills paid in time with out delay

As per following details –

Sl no month due / balance amount paid amount

1 04 sep 2010 2, 019.00 full bill 2, 019.00

2. 04 oct 2010 996.00 full bill 996.00

3. 16 nov 2010 1071.00 full bill 1071.00

4. 23 nov 2010 nil amount 1071.00

5. Dec 2010 - 68.00 full bill 70.00

6. 12 jan 2011 878.00 full bill 878.00

7. Jan 2011 1943.00 full bill same month same repeated second bill for my telephone only that also for two months way not known once complete bills paid regularly with out fail to bsnl accounts then also pending for only my telephone number not known please have necessary action for not to be repeated with specially for me only as target to be troubled.


Requested please have glance on my telephone number[protected],
Always bills issued by you for only my telephone number since along period
As we have to pay regularly with yours consent
For correction and then to bee paid all bsnl telephone bills
There will be some / any remedy to avoid such problems to be faced by us.


Thanking you


Your regular costumer


Sanjay b bhandarkar
[protected]
Email.- [protected]@rediffmail.com
Postpaid mobile no – bsnl self - [protected], wife - [protected], self - [protected] idea

respected sir,
i am customer from your esteemed firm and i like to inform you regarding my bsnl connection. sir i have a connection [prepaid] which is having the home network as maharashtra. and right know i am in roaming. i like to inform u that my outgoing calls are blocked and i am getting only incoming calls. i consulted the customer care and they told me that i have to consult maharashtra customer care. i tried to call there, but not even a single no is working and i tried to search from the net for the numbers . but all numbers given in your sites are not valid.
sir i kindly request you to please clear out my outgoing calls problem, i have a balance about 850 and validity up to august. my bsnl no is [protected].[ in which i am having the problem]
the no now in use with me is [protected].
hope you will handle it at the earliest as possible.
thanking you
manu

I am using BSNL service since last 7years. my cell no is [protected] but from since last 4-5days i am facing problem that Sim card registration failed due to this i am not able to make and receive a call. i have decided to port out to another mobile service plz tell me solution about this problem as possible in within minimum time.
my alternate number is [protected] plz help me as possible as.

hello sir/madam,
i m living in viruddhachalam near to neyveli in tamil nadu..I applied for bsnl broadband connection some 4 weeks back...but till now they didnt take any steps...i ll give my address and other details so kindly take steps to fulfill my broadband connection...
Mr.L.ANBAZHAGAN,
211, ÄARALAGAM"
Nehru Street,
Periyar nagar north,
Viruddhachalam-606001
Phone No..[protected]
these are my details, hope u ll do my favour and advance thanks to you

BSNL — DELAY FOR NEW IDBL BROADBAND CONNECTION

Hello sir, maine 5-7-2010 ko bsnl exchange yamuna nagar main apni file submit kari thi or register karwaya tha BSNL FREE LANDLINE WITH BROADBAND CONNECTION scheme main.[protected] ko mere ghar par BSNL KI taraf se do landline lagane wale aaye the mere ghar ke samne se bsnl ki wire earth main se cut ho rakhi hai wo keh rahe the ki one week lagega maine one week intzaar kiya aur ab wo kehte hai ki 10 se 15 din aur lagenge please sir or madam mere ghar par jald se jald mera landline lagwane ki kirpa kijeye.SHIV [protected], [protected] ,[protected]

hamara phone and broad band 20-25 days se kharab hai
Please repair it immediatiley.

Thanks & Regards,

M/s Bhagat Fabricators
Garhi Gujran, power house road
yamuna nagar-135001
Tel.Fax. No.[protected]
Mob. No. [protected]

I HAD BROAD BAND CONNECTION, IAPPLIED FOR IST DISCONNECTION, IN THE MONTH OF MAY2010, BUT I, AM STILL RECIEVING BILLS OF BROADBAND CONNECTION, PAYING FOR THAT EVEN BROADBAND SERVICES HAVE BEEN DISCONNECTED SINCE MAY 2010.
MY PHONE NO--[protected]

KINDLY DO THE NEEDFUL,
REGARDS
RAJESH SHRIVASTAVA

[protected] phone in last two month is not working only for in coming & but out going is stop

THE TELEPHONE NO.[protected] IS NOT WORKING FOR THE PAST 6 MONTHS .WE ARE RECEIVING BILL EVERY MONTH FOR NON FUNCTIONING TELEPHONE AND PAYMENT ALSO MADE UP TO DATE.IN SPITE OF REPEATED COMPLAINTS UP TO THE LEVEL OF AE BSNL, ARAKKONAM, NO ACTION IS TAKEN TILL 28.04.2012. STILL THE TELEPHONE IS DEAD MODE.

Dear Sir/Mam,

Am Devathayavu, I have given the Shifting Request from St.thomasmount to St.thomasmount ( Same Exchange ) at BSNL Office, Guindy, Chennai on Aug 31-2010.
But till now my request is not taken care and their response is too bad. Please take the necessary actions and do the needful as soon as possible.

Ref : Telephone#[protected]

Thanks & Regards
B.Devathayavu
[protected]

Bharat Sanchar Nigam Limited — Frenzied pseudo and hypocrite service telephone number (0891-2734393) of bharat Sanchar Nigam Limited

It is brought to your knowledge that number[protected] was previously used by "Padmavathi Engineering works, unit C/4, Industrial Estate7" as per Telephone Directory 2007, How it is been issued to me same? Which is troubling me consistently & hectically by the call coming from other source for said name?

Since I have changed the number[protected], the incoming call for previous user is received consistently. My question is, While the number[protected] has issued to me (Gayalal Narzary, D.No: 38.20-4, 104Area, 000. SBI ATM, Marripalem Post, Visakhapatnam-530018)

As per rule how long the number can be re-issued to other new customer, which was surrendered by anyone. It should not be re-issued, for certain duration, but how long is the time?

Nevertheless, re-issue me the new number, with Broad Band service facility. Before I legally proceed to consumer court and legal administration please clarify me. I was requested for new number but misfortunately the old one was issued. The same may be investigated and resolve at the earliest. It is very thwarting to me. I thought the number is randomly mis-linked with abovementioned engineering work. But now-a days, frequently the call is coming for query of Padmavathi Engineering works, unit C/4, Industrial Estate-7" as per Telephone Directory 2007
Fruitlessly, I have intimated to concern department of Telcom District but seem that they are sleeping deeply i.e the number for customer service 1991/1500, JTO, Visakhapatnam 2544517/2544428 which are given by customer care are found un-responded.
But question arise that why has it happen to inform the higher authority like you.
Why numbers of people are are suffering because of slackness of the technical service and customer care service in the district after pay the legal amount to BSNL? I think I have right to intimate for receiving right service from you.

bsnl/ — extra charge

i want home plan 500 but company isue plan 250, plan 250, free 1gb data download- upload but company free only 530 mb.my extra bill is Rs. 879/-plese solve my problam,

BSNL Prepaid Service — no network coverage

The network coverage of my area was decent in the past but now the coverage is not proper and my communication gets hampered.Kindly look into in the above mentioned complaint and do the needful.
AREA: KAILASH NAGAR
KATTUR (P.O.)
TRICHIRAPPALI-620019
TAMIL NADU

i hav faced similar kind of prob.

Dear sir,
My name Indranil Chattopadhyay. My problem is that I have complained several times to the bsnl customer care for deactivate my caller tune, bus regarding to this I have experienced an adverse fact.They are every time, after taking my complain, giving me an complain number but my caller tune remains activated.I have complained 5 times consecutively but actual result is nil.My last complain no. was 5571229. Every month 15-20Rs is being deducted and I am also keeping my complains on to the customer care. I don't know that whether they are thinking that my money has no value.

Please give me the proper solution.

daily charge rs. 3/- on bsnl lifetime mobile i want to cancel this plan what i do

BSNL — Extra Charges on SMS

Dear Sir,

I am the mobile customer of MP BSNL. I have a prepaid connection viz [protected]. I had activated 1 second plan in my mobile. It was very clearly mention in the point no 3 of prepaid tariff plan on web site of BSNL i.e. www.bsnl.co.in that the SMS charges will be 0.50 paisa or per national SMS and 0.60 paisa for international SMS.But in the web site of Madhay Pradesh BSNL i.e. www.mp.bsnl.co.in the rates mentioned are 0.50 paisa or per national SMS and 0.50 paisa for international SMS. But it is very sad to inform you that the BSNL is charging 0.80 paisa for national SMS and 1.20 paisa for international SMS on my mobile.
I had contacted on the call center on the call center no. 1503. The senior executive of the call center was also not aware about web site and refused to help and support me.

Please take action on this and refund my all the amount 0.30 pasia per sms which was deducted by BSNL after activating the 1 second plan on mobile. Please also take action on the call center representative Mr Ajay Mahajan for his non-supporting attitude.

Please take immediate action on my grievance and inform me with the action taken by you.

Mukesh Khare
B-42, Priyadarshani Society
Bag Seveniya,
Bhopal

BSNL Prepaid Service — Deactivation of caller tunes

My BSNL prepaid mobile connection is [protected]. Few months ago the caller tunes was activated without any initiative on my part. Despite many attempts at calling their customer service number i have not been able to dectivate. By now at least Rs 100/- if not more has been deducted from my account. I requet you to take immediate action and stop this illegal and unwanted service.

BSNL Prepaid — no range

dear sir
no range to any singal mobile servive provider in our building at ambeaon pathar sector 16

Saduru darshan

[protected]

Respected sir,

Our institute is running polytechnic (Diploma engineering) course in Sumerpur in Rajasthan. Our institute name is SUMERPUR POLYTECHNIC COLEGE, SUMERPUR, and DIST- PALI. We apply for VPN Broad band connection in your department at Sumerpur in December 2010 but till today we couldn’t get connection.
Our representative meet many time to SDO, JTO, technical staff and lineman they says that there are no multiple cable at there so what can we do for it.
Sir our students are studying technical course so Net is very necessary for them. Central Govt. wants to gives this facility to every education institute and BSNL Department expenses more and more on advertisement to connect every Indian person and aware them for it.
So sir we again requested to shoot out our above problem immediately and oblige us.

BSNL — Not recharge validity

sir,
i was old & satishfied customer of BSNL .My mobile number is [protected]. But mid time i am not recharged my BSNL prepaid mobile number . So my mobile number is not able to recharge at this time . I want my moile number .
So please if this is possible im thankful o[censored] and send message on my email...

Telephone no[protected] located in bhuj city, disturbed since 2 months and registered complain time to time on bsnl customer care but your department is miserably failed, to rectify the same.

So please look into the matter immediately, otherwise i shall have no choice but to compulsorily surrender my connection in presence of press media.

Kindly take necessary action immediately regarding the said matter.

BSNL self care portal is not opening so how can we check our usage.


Regards
Sanjeev Singh
[protected]
sanju.[protected]@gmail.com

self care portal of bsnl is not opening therefore i cannot check my broad band usage.


Please see to it

Regards

Sanjeev Singh
[protected]

How can I see the usage.

I am trying to view my broadbrand usage for last ten days. But the site did not allow me to login.As a result I am getting problem. Please help me.
From - Maloy (Budbud).

BSNL people are not working at all. they just drawing salaries from public funds.
i needed a broadband connection. And there were problem of broadband speed.i have chosen plan for 4mbps to solve my problem for connectivity. But I am not getting speed of even 256 kbps. it is unable to download websites emails. when ever i tried to share my problem with there people. they have given excuses like there is a problem in Bangalore server that is why, It is not working in a village. some should tell that dump . What he is telling to a software expert.
In comparison of it, a private company providing connectivity at the speed of 256 kbps. and i am able to download heavy websites also.
Please never take connection from these people. And pay your taxes by thinking that there are donkey in our yards And we have to pay for there living. They are durden on our society. Leave them where they are.
even if BSNL is ready to give its connection for free it is a burden. Please do not take it.
we can not complain about it online on BSNL website. they does not have given any option. We are provided name and phone number.
If you visit website from BSNL AMBALA cantt office. it shown there officer name.
somebody ask them, what we will do his name? we want services. if he is not able to do his duty. he is a dump . And BSNL providing his details.
Providing his details is like displaying a picture of donkey and where people expected macho man.
Fed-up with this corrupt system and these people.

BSNL — site is not working

i am not able to verify my bsnl broadband usage as the site bsnl.sdc.co.in is down from last 30 days
this was the site told to me by the executive. could anyone plz help me out of this

BSNL — site not openin

iam tryin to register on selfcare.sdc.co.in but the site doesn't open no matter how long or how many ever times i try....i seriously need to check my usage til now urgently so plz reply asap

Dear sir,

I could not open / view my bills at net as in your bill it is mentioned that we can view and download bill from site www.selfcare.edc.bsnl.co.in


Please do the needful

kindly reply

Dear sir,

I could not open / download my bill at net from your site which is mentioned that we can view / download from your site www.selfcare.edc.bsnl.co.in and pay it, but due to your technical problem we the customer could not pay the bill so, please do the needful as soon as possible.

In no contry this type o[censored]nduly and careless and deprivation is not available.BSNL already existing to the bottom most position of public-service.Immidiately it should be privatised and should be handed over to the fitest to carry.BSNL have no right to deprive the subscibers by any means.Govt should take initiative against you to stop the very vital communication through you.I think BSNL got understood about customers bitter experiance about them.

Dear Sirs,
Re: Not getting Phone Bills of June & Aug th. post / counter / internet however phone disconnected of our Phone No. 2227733

It's sorry to write that our Phone No. 2227733 has been made disconnected & functioning due to oneway.

In this regard, we wish to say you that we're very particular in making payment and despite no bil are received by us, we make the payment collecting duplicate bill.

For the bill dated 07.06.10, we sent our person for duplicate bills to your CTO office but all the time it was told that bills were not issued as billing system was being checked.

Later on, when we sent our person, we were given a duplicate bills for Rs.3781 without any details of the amount. We also tried to download Bill from net site selfcare.edc.bsnl.co.in & bihar.bsnl.co.in

One more thing, even in date of today your website is also not showing any dues unpaid bill & even 1500 is not giving any details of outstanding dues.

Meanhlile on 21st morning, we find that phone has been disconnected. How far is it justified to disconnect our phone?

It's important to mention that one day our line man came to us with a bunch of bills and asked us to take out our bill. Bill for our phone no.2227733 was not there in the bunch and then he told that our bill might have not been raised.

We're ready to pay your Bills but we must get the full details of the bill and secondly that how the dept. is going to compensate us for the hararsment & unjustified disconnection of our phone.

Kindly look into our case and reply. us. Our email id is [protected]@yahoo.co.in.


Thanks

Yours sincerely,

ALOK PODDAR

sir,
i balarishnan, my internet not working last 2month, i am complaint with 1500, bsnl koper road and dombivili excange, They are come and just cheqe and tell me this is pc porblem, I 2 time format my pc but oroblem not solve, I am paying bill time to time, what i do for this subjuct pl do this need fully
my phone No is[protected] kalyan circle
thanking you
balakrishnan,
B/5 Dattamala Apt,
Sakaram complex
Dombivili(w)

plz tell me the procedure to check the usage of bsnl broadband usage
i got the website selcare.bsnl.co.in but it doest not work properly
plz reply soon sir

Dear Sir,
I am surprising after knowing the bill amount for the month of Sept 2010.Please justify.
I have a land line No[protected] with 125 broad band home plan.


Regards,

N .Panda

plz my land line number [protected] plz send my bill detail

Hello, I am not able to view and check necessary account of Broadband used by me. My connection No being [protected].Pl do the needful

WHY IS NOT SELFCARE.EDC.BSNL.CO.IN FUNCTIONING? WHAT IS THE UTILITY OF SUCH A WEBSITE?

Dear sir,
With reference to complain no.389 dated 11.04.2011 at toll free no 1500, complain no.[protected] dated 13.04.2011 at customer portal my telephone no. [protected] is one way and broad band service has been withdrawn since 04.04.2011. I have paid all previous and current bill on or before due date.
kindly look into my case and neccessary action may plese be taken.
Regards
R. K.S.MUNDA

my no[protected] has not proper open & maximum time server not found. when I submit a document online it could not submit. please check the problem.

yes thats true. this site is not loading from yesterday. how can i check my broadband usage now?

pl. tell me immediately how to pay Telephone bill (LL/Broadband) online, thanks.

BSNL — Sim Blocked PUK No.required

Mobile no
Name himanshu
Issuing Office - Udaipur [Raj]

Sim Blocked
Mobile No. [protected]

Sim No
89915
93062
11104
03293

my mobile no. [protected]
my bsnl sim is blocked and want to PUK code plz

My mobile no.[protected]

Request for PUK2 code pls sent my ID

BSNL — PUK no. required

SIM BLOKED
Dear sir/mam
My cellone pre-paid card has been blocked .
the sim card no. is[protected]
cell no :[protected]

Plz send PUK no. on my e-mail [protected]@yahoo.co.in
as early as possible send me PUK no.

Dear Sir,

Pl provide PUK no. for my BSNL sim, sim no. is[protected]...and mobile no. is [protected] my name is gaurav sahrawat ..pl do the needful as i m suffering from this problem since last 3 days..

Pl provide PUK no. for my BSNL sim, sim no. is[protected]and mobile no. is [protected] on name of P Sellamuthu..pl do the needful as i m suffering from this problem since todays..

my bsnl sim is blocked.please send me the puk no.my no is [protected] and my 19 digits sim no is[protected]

my bsnl sim is blocked.please send me the puk no.my no941036

and my 19 digits sim no is[protected]

Pl provide PUK no. for my BSNL sim, sim no. is[protected]...and mobile no. is [protected] on name of RAJU RAM..pl do the needful as i m suffering from this problem since last 1 days..

Dear sir,
my bsnl sim no.[protected] @ my mobil no. [protected] or this sim card is govt. sim. So pl. give me PUK no. argenly.
thank you

Dear sir please provide p.u.k no my sim no is[protected] and my mobile no is [protected] on Amjad iqbal so pls give me puk no

Sir,
My BSNL Mobile no.[protected] and sim no.[protected] please help for PUK

Sir,
My BSNL Mobile no [protected] and sim no.[protected] please help for PUK

my mob has been stolen.plz block my sim as soon as possible .. i had bought my sim on father's name(Anil kumar). my number is [protected]