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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

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Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 627

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S
steshe31
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor signal

Address:Chennai, Tamil Nadu

Hi
My Mobile no is :+[protected]
Recently i have changed my mobile no in to postpaid customer of BANL cellone, because of 3G fecilities.
Now am facing a very big trouble to get proper signal.
Each and every call i used to come out from my house and stand on the road to get un-interrupted signal.
Even i could not speak few words inside the house & near by friend house.

I went to near...
+1 photos
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D
Dev Ramesh
from Hyderabad, Telangana
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My Landline is frequently goes to dead status

Address:Hyderabad, Andhra Pradesh

Severas times I keep placing the complaint through 198, then they rectify with their course of duration based on the priority, but here the challenge is my telephone[protected] goes dead frequently. And another challenge is I am using broadband which connects some time and some time doesn't and my major concern is speed they promised not upto the mark, several times page not displayed message populated or operation time out for certain...
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R
rajputsanjeev87
from Pundri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received Bill after 13 month of closing internet connection

Address:Haridwar, Uttarakhand

Sir/Madam
This is very shame full to inform you that some days before i got a bill(near about 7000 Rs)
for our i,nternet connection which be have closed in May/June 2009.
After closing our internet connection we received no bill, but surprisingly in june 2010 we received a bill claiming previous due of near about 7000 Rs.
Sir, for that connection i have even received security money for that connection(via cheque...
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S
suresh..
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land Line Katne ke sambandh me

Address:Bardhaman, West Bengal

Mai Dishergarh Road B.C.C.L. Qtr me L-3 qtr me rahata hun.mera phone no.[protected] no. approx 18 saal se hai, maine Broad Band bhi le rakha hai. lakin mera phon 22.06.2010 se kharab ho gaya maine 23.06.10 ko Barakar Telephone Exchange me diya, lakin aaj 06.07.10 tak thik nahi kiye, jab mai aaj 06.07.10 ko gaya ki kya hua aaj tak phon thik nahi hua, to JTO ne mujhe jawab diya ki aapka phon ab thik nahi hoga aur aap phon katwa dijiye. aur...
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M
MSAPL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deadline since from January 2010

Address:Thane, Maharashtra

Sub:- Dead line since from January 2010

Ref No :- Tel. No.273150 C.A. No.[protected] Name: Modern Sales
Agency,B-1,Jai Mata Di Compound, Kalher Village, Bhiwandi.

Dear Sir,
Our telephone connection is dead since from January 2010. And we are still receiving your monthly bills regularly. And we are paying that regularly through ECS system.
We want to know if you are not giving service...
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M
MANJIT SINGH
from Kottayam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G GPRS DISCONNECT / SLOW SPEED PROBLEM

Address:Jalandhar, Punjab

AVINASH KUMAR
M.NO.[protected]
JALANDHAR (PUNJAB)
I HAVE PURCHASED BSNL 3G DATA CARD AND SIM CARD NO.[protected]. FOR THE LAST ABOUNT SIX WEEKS THE BSNL 3G GPRS INTERNET IS NOT FUNCTIONING PROPERLY WITH THE FOLLOWING DETAILS:
01.MANY TIMES IT DOES NOT CONNECT,
02. IF CONNECTED IT GETS DISCONNECTED WITHIN 2-3 MINUTES.
03. IF NOT DISCONNECTED THE SPEED IS VERY SLOW.
SO THAT WE CAN NOT USE...
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R
RAJESH GUPTA
from Jalandhar, Punjab
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DEED PHONE

Address:Uttar Pradesh

Dear sir
I am service man my landline no.[protected]west)U.P. deed two month ago. many time All respect Person call but not satisfy reply
Awaiting answer

RAJESH KUMAR GUPTA...
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H
hemendra bhardwaj
from Jaipur, Rajasthan
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dead landline

Address:Hathras, Uttar Pradesh

Mr.R.K.BHARDWAJ phone no.[protected] h.no. 4057 shrinagar colony mathura road hathras up . our landline phone is dead from two days...
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A
ajaysaha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Balance Deduction

Address:West Bengal

My mobile number [protected]
21st jun,2010 i have recharged with rs. 275/- for 3g mobile Internet package and got 500mb free usage facility for 30 days. But since last 4 days my surfing charges were deducting from my main balance instead of that 500 mb. And yesterday my balance was >rs.300/-. But uncertainly today i have found rs.224/- was deducted for no reason.
** And the most pathetic part is, bsnl customer care is does...
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V
vittal
from Jabalpur, Madhya Pradesh
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not working

Address:Kurnool, Andhra Pradesh

sir

i bought bsnl wll one month before. but its speed is too slow. they told that 153 kbps speed will come.but now speed is only 2kb or 3kbps per second. and my will is repeatedly disconnecting, with in 3 to 5 min.. hear no one trying to solve my problem sir.


i[censored] can try to solve my problem sir?


please do something sir.
my number is [protected] and my name...
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A
anishpv
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xtra usage and fixed charge

Address:Ernakulam, Kerala

I opted for Broad Band Home combo 299 on 26th May 2010.
On receiving the bill for may 2010, apart from amount of Rs.299/- for BB,
extra amounts Rs.57.87 as Fixed charge and Rs.90.60 as broadband usage charge has been added to my bill.
As per the upload/download limit from the bsnl broad band site, i have used on 348MB against 1GB for the month.
On enquiring, i got the information that the billing is correct. br...
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S
SAVIDHAM
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL RAISED AFTER 3 YEARS

Address:Ernakulam, Kerala

BSNL KOCHI REVENUE DEPARTMENT SAYS "GO TO HELL" WHEN WE COMPLAIN ABOUT THERE BLUNDER BILLS
I AM USING 2313263 AS MY LAND LINE NUMBER AND WE ARE FORCED TO USE IT BECOUSE IT IS THE NUMBER OUR ALL RELATIVES AND FRIENDS USING TO CALL US.
RECENTLY WE RECEIVED A BILL FOR RUPEES 3OOO FROM BSNL
WHEN WE CALL THE NUMBER ON THE BILL ITSELF FOR CLARIFICATION[protected] A MAN TOOK THE PHONE AFTER 2 HOURS OF TRY TOLD IN MALAYALAM...
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N
n.subramaniam
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TRUSTED FACILITY

Address:Tamil Nadu

I AM LIVING AT 2/ 78 NAIDU STREET .KOTTUR CHENNAI 85, AND I WAS OFFERED A GAME FACILITY BY ONE Mr .KATHIRAVAN REPRESENTING M/S BSNL INDIA GAMES,AS IF THE FACILITY FOR BROAD BAND OWNERS OF BSAL. AFTER ADVISING TO UNLOAD AND DEMONSTRATING A GAME HE CONCLUDED IT WILL COST A MONTHLY SUBSCRIPTION OFRs 100, WHICH I FEEL
AS UNNECEESARY COST FOR AME BEING 70 YEARS OLD AND NONE ELSE TO USE IT

HE SAID I CAN INFORM AND CANCEL...
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K
kunalsen123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no network coverage

Address:North 24 Parganas, West Bengal

hi sir i am kunal sen,actually i got a bsnl 3g connection a couple of days back,i live in the airport area of kolkata which is posh area in kolkata.when im inside my home i dont get 3g connection but i geta good 2g connection.i called up bsnl 3g helpdesk they said that the tower from which i am receiving the 2g connection has not been 3g enabled.so recently it will be converted to 3g.and it has been more than a month since i made the complaint...
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S
SAMANA
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DSL BREAKING

Address:Patiala, Punjab

REGARDING BROADBAND DSL

DSL DO NOT WORK PROPERLY ON OUR TELEPHONE NO.[protected] WE HAVE COMPLAINT FOR IT MANY TIMES TO THE DEPARTMENT BUT NO ACTION TAKE BY THE DEPARTMENT PLEASE SOLVE OUR COMLAINT IMMEDIEATLY

THANKS

SAMANA COTSPIN LTD.
PATIALA ROAD SAMANA, DISST. PATIALA (PUNJAB)...
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R
ravijz
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline not repaired even after 4 weeks. Unable to make out going and receive in coming calls.

Address:Kozhikode, Kerala

I've got a land line connection in the following number[protected] and I am currently residing in Chevayur (7 kms from Kozhikode town). The phone connection (Land Line) was not working from 05/06/2010. I’m unable to make out going calls or receive in coming calls. There was a slight humming voice, when you listened to the receiver. I gave a complaint on 07/06/2010 and the next day (08/09/2010) a technician came and checked the...
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surya456
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe voice chat

Address:Mahabubnagar, Andhra Pradesh

my mobile no is [protected] and i have activated voice chate without my knowledge. now i want to unsubscribe voice chate from my moble no shown as aboe....
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D
diwakarpune
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE DOWN FOR more 9 Months

Address:Pune, Maharashtra

Horrible .. terrible.. irresponsive... non-coperative.
God bless to BSNL as it has blessed to his minister Mr Raja.
My phone : [protected] is down since oct2009, As many complaints you do as many excuse you can listen.
All babu type persons expecting favour all time should be kicked out and should be replaced by young people.

MERA BHARAT MAHAN...
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RahulKataria
from Satara, Maharashtra
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Not Going Outgoing Calls & Messages

Address:Raigad, Maharashtra

My Outgoing Calls Are Not Connecting.......................
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satyasaisankar
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted without my consent

Address:East Godavari, Andhra Pradesh

Sir, i am cellone subscriber with number [protected] since one year. till now i am satisfied with the company services. today company deducted fifty rupees from cellone prepaid balance indicating that my subscription towards T20TOLLYWOOD TROPHY MONTHLY SUBSCRIPTION. Really i didnot convey any willingness to that subscription. I request the authorities to get back my amount to my prepaid account otherwise i wii surely disconnect the usage...
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