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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 631

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I
ishan ojha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Sim Activation

Address:Rajasthan

Hello Sir

My name is Ishan Ojha. I have changed my sim from BSNL office Bajaj Nagar Jaipur. My Number is [protected] and I have converted my 2G plan to 3G.

Still I have my new sim as well as I keep my old sim. I don't understand why they provided me new sim without handover my old sim. My new sim is not activated. I have again deactivate my 3G connection due to bad signal.

please sort out...
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J
js_dindsa
from Chennai, Tamil Nadu
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Sim registration is failing

Address:Punjab

My cell no is [protected] & sim no 158991538106131065802 showing Regestation failed & also no network is coming...
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D
DR. JAI SINGH
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault repair

Address:Jaipur, Rajasthan

My land line connection No[protected] provided with Broad Band is out of service from last 15-20 days. A complaint was registered on BSNL phone No[protected] with Complaint No. Ha [protected], but no one attended it. Today a fresh complaint has been registered with No.Ha [protected] as old complaint is not traceable. Please attend it urgently. There is some problem in the line, as some time we are getting incoming calls, but most of the...
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M
madhabilatasinha
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nuisance SMS calls

Address:Birbhum, West Bengal

Details sample of sms received in my Mobile ([protected]):

Sl.No. Date of receipt of msg Msg No etc Contents of the msg.
1 15.06.10 04.53 PM BV-53030 F1 David Beckham is player of ? F1 Football, F2 Cricket Sms F1 ya F2 ko 53030 pe & get FOOTBALL PACK.
2 15.06.10, 03.38 pm BV-56677 Saying any girl “Ur Beautiful, georgious” r old fashioned to flirt. To know new Flirt tips SMS FLIRT to 56677 @Rs2/SMSbr...
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H
hameed.patan
from Chennai, Tamil Nadu
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Telephone Exchange

Address:Prakasam, Andhra Pradesh

To BSNL,

My self Mohammad Khan using BSNL Lanline connection[protected] from 12 Years, long back around 3 years back phone is started giving troubles and we keep asking to telephone exchange officer and spoken to BSNL customer care but there is no proper response and we also a bit ignored and finally few days back the phone working completely stopped and again when I ask to BSNL exchange office, they are keep making us to...
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S
Shubhechh Priyankar
from Thiruvananthapuram, Kerala
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Unsatisfactory Bill

Address:Chennai, Tamil Nadu

Hi,

Phone no[protected]
Consumer No. [protected]

I applied for BSNL Broadband connection on 24th April at Perengudi Branch of Chennai Division, TN. At that time it was told to me by the Branch staff that the installation charges for modem and phone is free and there is also no Plan security deposit. That is the why I opt for the connection.

But when I got the bill I found the below charges...
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R
ran_bab
from Patna, Bihar
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TELEPH0NE DEAD

Address:Patna, Bihar

I MY TELEPHHONE NUMBER[protected] IS NOT WORKING MORE THAN 15 DAYS, ALTHOUGH I MADE COMPLAINT ON 09-06-10 WITH COMPLAINT NUMBER 4.

AFTERWARDS I MADE SEVERAL CALLS TO RESPECTIVE EXCHANGE BUT NO ONE IS LISTHENING TO MY COMPLAINT...
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Y
yogeshsingla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACTIVATION DELAY

Address:Panipat, Haryana

Hi,My name is ashok kumar.i purchased a bsnl prepaid sim on 12/6/2010.they didn't activated it upto monday night and therefore the shopkeeper talk to dealer and he exchanged my sim and they says me it will be activated in next 2 hrs.but upto this time my new number is also not activated.i'm facing so many problems because of this therefore pls activate my new sim quickly.
My new sim no is [protected]...
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D
deva_india51
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone not in working

Address:Rohtak, Haryana

Dear Sir,

I am herewith request to Tel. Dept. for repairing the dead Telephone which is dead from last week and deduct the rent for the same period for Tel. No.[protected] in name of Savitri Devi.

But other thing I want to know-
1. Where I complained-Because first lower stage on village exchange linemen not found and no any complain register.
2nd- on block level JE not hold the phone no register...
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R
rsr_gokul
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper service

Address:Tiruvallur, Tamil Nadu

We have Telephone cum broadband service from BSNL My landline is dead for more than a month I made complaint more than four times the service people they closes the complaints without rectifing the problems I pay my bills ontime through ECS. Why should i pay my bills without utilising the service the BSNL is Owing my money please suggest My Telephone no. is[protected]...
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S
sushil kumar pathak
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing BSNL prepaid Sim card

Address:Varanasi, Uttar Pradesh

Dear Sir,

I have lost my BSNL Sim card no. 90352
and mobile no. [protected] on dated 14.06.2010 at 11:00 AM in Varanasi. Please sir block my sim card.

My name is Dilip Kumar Pathak
Address:-
Vill/Post:- Pindrai (Pathakhan)
Dist. Varanas
Pin- 221206 (UP)...
+1 photos
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U
usabaski
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting internet connection

Address:Chennai, Tamil Nadu

Not getting connected to internet, once the modem is switched on has become a regular ordeal for me..I need to wait till i see the internet light starts blinking..YOu will not know when the internet connection link light will blink..This happens the same when wireless rrouter is used..
Speaking to the customer care of BSNL is very difficult..As nobody answers the line...u can only listen to the music..and u need to hold the line and...
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K
kgm varma
from Yamunanagar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscription of web service

Address:Ambala, Haryana

sir,
i am a user of bsnl mobile no [protected]. About six months ago i subscribed wap service"hot model of the day"from bsnl gprs services.On 5 jun 2010 I got a message from 58888 to unsubcribe service they sent a url http://203.199.70.160/site/t.jsp?i=743 but this url not open on my phone.so i can not unsubscribe this service i want to unsubscribe this wap service.i already lodged a complaint to cust care but it was not actioned....
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A
ashishbansali
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very low signal strength

Address:Chennai, Tamil Nadu

hi ...tis pavan bohra...i recently purchased bsnl evdo card(cdma 2000 HSIA modem)....as per the tariff they said me that the speed will be 2.4 Mbps with unlimited download....but i dont even get 100 Kbps too....then wats the use of paying 1000 monthly tariff fee...its been one month of time i hav the same problem....atleast i should get 1.5 Mbps speed...but i dont get tat too ...having a big problem while browsing too....getting irritated...
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V
vjsudan65
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BILL AMOUNT Rs 16287/- @Rs 6400 P/M

Address:Jammu, Jammu and Kashmir

Sir, i have bsnl broadband connection plan 299 (combo plan) , in the month of april 2010, i ask for bill to the said office (b,cas bsnl didn,t send bills at home) then i came to know that Rs 10360/- are due till the month of april, other side my phone shows again Rs 6000 for the month (may 2010), therefore total is Rs 16287/- but in the month of april my phone was tatally out of order for 17 days due to underground fault. this is indvl use...
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B
Bhairavi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inactive sim card

Address:Pune, Maharashtra

My cellone sim card is not being detected. The problem is not with the handset as I tried using another sim card in it. I have been using this BSNL cellone sim card ([protected]) for the last 6 years under the student plan (plan-99) and today it suddenly became inactive. Please rectify the problem with the service at the earliest.

Thank you!

Bhairavi Warke...
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H
hemantha_kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone no. 2523751

Address:Yavatmal, Maharashtra

MY TELEPHONE NO. 2523751 WAS NOT WORKING FROM 07/ 05/ 2010 TO 29 /05/ 2010 DUE TO

CABLE FAULT . COMPLAINT WAS GIVEN THROUGH 198 & 2521064 BUT NOTHING WAS DONE

AND CALL CENTRE WAS CALLED NO BODY WAS RESPONDING FOR 10 MINUTES THEN

I PERSONALY MET MR. GUPTA WHO HAS DONE THE WORK STILL EXCHANGE HAS SOME

PROBLEM WHICH CAN BE SOLVED BY HIGHLY TECHNICAL PEOPLE ONLY.
br...
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C
ch pavan
from Kolkata, West Bengal
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landline telephone is not working

Address:Andhra Pradesh

my tlephone num:[protected] is not working since 15 days.residing at narayanaguda. we have given complaint several times to 198 but in vain, there is no response from ur side.
we are facing much difficulty with out landline plz look into the matter immediatly nd mail me at [protected]@yahoo.co.in

Ch Raja Ram Mohan Rao....
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A
amarjit sharma
from Amritsar, Punjab
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12630033 radio service

Address:Ludhiana, Punjab

dear sir, Iam BSNL prepaid customer of punjab circle.My mobile number is [protected]. BSNL Radio Service is started forcibly on my mobile number.i want to stop this service immediately.Kindly stop this facility immediately. regards, Amarjeet Sharma.Advocate.ludhiana....
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H
hebbar4u
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LANDLINE PHONE is in dead condition most of the day.

Address:Thane, Maharashtra

Land line Phone nos[protected] &[protected] is in dead condition 15 days in a month,
the related offices are not lifting the their cell phones,
No body attending Customer complaint land line no.
Even afetr this type of service also bill will be done excessively.

Why this type of misbehaviors, We think the BSNL peoples does not understad the neeeds of the customers.

Are they working...
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