Bharat Sanchar Nigam [BSNL] Complaints & Reviews

there is no covrage in ghagga it`s in distt patiala, i have many time to complaint bt no any action plz solve this...www.[protected]@gmail.com

My cell no is [protected] for last 3 year &showing Regestation failed & also no network is coming i am call costmer care & sdo abohar but no any response
my other no. is [protected] plz solve my problam thanks

Fault repair
My land line connection No[protected] provided with Broad Band is out of service from last 15-20 days. A complaint was registered on BSNL phone No 198 with Complaint No.7202843 and recovery no. [protected], but no one attended it. From last 15 days I have registered complaint at our exchange (Nirman Nagar) at[protected] they asked that we not traceable your complaint. Please attend it urgently. All other landlines nearby are in working .Pl. help

My land line connection No[protected] provided with Broad Band is out of service from last 3 days. Please attend it urgently. There is some problem in the line, as some time we are getting incoming calls, but can not get to use for calling or outgoing call .I have already payed an amount instied of that my outgoing call is band .Please attend it urgently to My land line connection No[protected] .

BSNL — disturbing via sms

hello sir,

iam requesting u give a details of this mobile, no is ([protected]) iam getting disturbing abusing messages frm this no and when i try to call operator says switch off. so i hope as soon as possible plz give me a details of this number to my email id. Otherwise i have to go legal way.

thanking you,
Mritunjay Yadav

I am completely unhappy with the service of BSNL.

Dear Sir
i am bsnl Broad band customer with LL No [protected] in Naraingarh distt Ambala i had registered with BSNL portal for check my broadband usages and online bill payments but during the process of registration Security Question entered two time with different question and answer so my online registration is not working so you are requested to set the security question that enable me to operate my account conveniently

Thanks
Manoj Sharma
[protected]
Email ID: [protected]@yahoo.co.in

BSNL — Delay in activation of prepaid sim

Sir
I took a new Cellone general prepaid sim 1 week ago. but it has not been activated yet. The sim has been taken on the name of my uncle Ashok Kumar Singh.
Kindly please look into the problem.

dear sir,
i purchase new sumo power sim 14th of this month this is not yet activated.. i given photocopy of mine election card for proof..
my mobile number is [protected]

Hi,
I'm Sathiya Narayanan. I Purchased BSNL prepaid SIM last Saturday and was promised that it will be activated in 24-48 hrs. But now 4 days gone and not yet activated.

Number [protected] & [protected].

Thanks,
Sathiya

BSNL — Activation Delay Of SIM Card

Phone Number : [protected] Has Not Been Activated As I Was Promised It To Be Activated Within 24 Hrs. The Company Hasn't Activated It As It Was Purchased On 17th Of March 2010.
I Urge To Accept My Complaint I Activate My Sim Card. Please Do The Needfull.
Your's Faithfully,
Lalwani Tejas Girish

sir, my name is santhosh from visakhapatnam. my sim [protected] is new sim, i was take that on saturday 26march in bsnl office visakhapatnam. that sim doesn't activate till now, i dont know what is problem. please take action immediately.

mo no.[protected]

Hi.My name is Asesh chatterjee...I purchased a Bsnl sim on 1.7.2010 but till now it has not activated...Plz activate it quickly...My mobile no is [protected]...

sir, my name is mr shani illahi i have brought new prepaid connection on 12august but my number is not yet activated plz draw attention to my case.
shani-illahi
mob no [protected]

BSNL — ACTIVATION DELAY

I have purchased bsnl sim in month of July'10 but after passing of more than one month but bsnl service providers are unable to activate the service.

Vineet Kumar Srivastava
Waidhan, Singrauli.

Mob no- [protected]

Hi My name is Naresh Chatte-- I purchased a Bsnl sim on 30.08.2010 but till now it has not activated...Plz activate it quicly My mobile no is [protected]

I AM NEW CUSTOMER FOR ... BSNL PREPAID CARD NEW PURCHASE...
SO MY CARD IS NOT OUTGOING & INCOMING CALLS ... SO PLS
START TO MY PREPAIND SIM CARD...MY NUM [protected] (D)NEW
PLS CALL [protected]
NEW SIM CARD -SILLOD DIST ..AURANGABAD
PLS START A NEW SIM & OTHER INFORMATION...

NEW SIM DATE PURCHASE -02/09/2010
pls activatin quickly

hai sir my name is prarveen .my phone number not activate my number is [protected].what can i do sir

Sir my name is praveen from warangal.my sim is not activate sir my phone nu [protected].please take action immediately

CellOne — Delay in new sim activation

I have buy a new Cellone sim last 15days back and submitted relevant adress proof &photo documents on that day for activation of my sim.but till date not activated my sim.Pl go through my complient and activate my sim at the earliest.

My cellone sim number : -[protected]

my no has stolen and i want to know what to do to take a new duplicate no

Hi.My name is SHASHANK DEV I purchased a Bsnl sim on 12.11.2012 but till now it has not activated...Plz activate it quickly...My mobile no is [protected]

I ported to BSNL SIm with my previous no . [protected] on 20th Dec.2018 in Rajahmundry BSNL office. BSNL official has informed that activation will be done by 24Hrs. 7 days elapsed, no message received from myl alternate mob. No is [protected]. BSNL is reputed company and should pass status message at least to me. My email I'd is [protected]@gmail.com. expecting activation message to my mob no.[protected] with in 24 Hrs from 10.38Pm on 26.12.2018.

Date: 25.06.2010
To,
The Area Manager
BSNL (Rural)
Nagpur

Sub : Telephones – Out of Order

Our area telephones at Panjari (Rui) are out of order since Dt. 21.06.2010. In this regard we have informed several times to your Butibori & Khapri office. But no action has been taken to restore the telephones service till Dt. 25.06.2010.

Please do the needful at earliest

Regards,

All Residence
Panjari (Ruhi),
Butibori, Nagpur
STD Code:07103


CC: Divisional Engineer, BSNL (Rural) Nagpur
CC: Sub Divisional Engineer, BSNL, Butibori

Dear sir/ Madam,

Last month 5th of june 2010 I complaint in ayanavaram telephone exchange regards that my land line instrument not working properly, till today(17.07.10) morning 10am there is no proper response from them, after long very time convocation to them I got a old instrument.

Note: They not treating as good manner.

Terrible
Thanks & Regards

Praveen Kumar TR
Mobile: [protected]
Phone :[protected]

I have recently (In December-2010) applied for broadband connection and got connection in mid of December 2010. It worked well till 3rd January 2011. From 4th January onwards phone was dead. Please note that all other telephone lines in my apartment and street are working well.

Same day, I have gone to Korattur exchange and has given the complaint. But there were no response from them. On 6th January once again I went to korattur exchange for status of my complaint. Their response were very rude and they stated that some complaints were pending about 2 months. (In fact one employee was drunken during duty hours). I returned back without proper answer.

Same day I went to Ambattur telephone exchange and met Divisional engineer and he says that it will take another 4 to 5 days to repair due to some cable problem. I would like to know that how come only my telephone connection got dead in that street/apartment. If it so, shoud it take about one week to10 days to repair?. Pelase clarify.

I would like to point out that, present competitive scenario your staff should not behave like this with any customer.

I request your intervention in this regard for better customer satisfacion.

Thankyou.


R.SRINIVASARAO

sim card missing — sim card missing with mobile

My mobile with SIM card is missing from 11/02/2009 at approx. 2.00 pm. The phone no. is [protected].
Pls. arrange to block this no. so that it cann't be misused.

My mobile with SIM card is missing from today The phone no. is [protected] Pls. arrange to block this no. so that it cann't be misused.

bsnl/sim — mobile service

ftv model pack deactivate karna hai

SIR,
IM A BSNL USER. BEFORE SOME DAYS IM TAKEN ONE BSNL MOBILE NUMBER, THE NUMBER IS -[protected]. THIS NUMBER STILL NOT WORKING, WHEN IM DOING A CALL THIS MESSAGE IS COMING -SIM CARD REGISTRATION FAILED. AND BEFORE ONE MORE PROBLEM IS THERE, THAT TIME IM CONTACT BSNL OFFICE THEN SOLVED IT. BUT NOW THIS SIM CARD REGISTRATION FAILED PROBLEM IS COMING, WHAT CAN I DO ?? PLEASE HELP ME.

My bsnl prepaid number is [protected] My main balace is suddenly reduced @ Rs 52/- on 28.11.2010 12.05 AM

My main balance of [protected] should be corrected for Rs.104.45 immediately

My main balance of [protected] should be corrected for Rs.205 immediately

Dear Sir,

I have lost my BSNL mobile no. [protected] on dated 14.05.2011 at 08:00 AM in Ranchi. Please sir block my sim card.

Rajesh Kumar Singh
Q.No. PHED Colony, Booty, Ranchi

Dear sir
My mobile with sim has lost in traval. I request to u plz block my. Mobile no [protected] (allahabad)

Regards
Sudhir kumar Thakur
Allahabad

Dear Sir,

I have lost my BSNL mobile no. [protected] on dated 23.09.2012 at 12:00 PM in Kanigiri, Prakasam, A.P . Please sir block my sim card.

Raja sekhar Reddy Narapu reddy.

I lost my BSNL sim[protected] today please deactivate it. Thank U sir.

BSNL BROADBAND services are pathetic. In this era of advanced technology they are not able to provide proper service. I am not able to plan work through internet as it is most unreliable. After 6pm BSNL connections are intermittent and most of the days you are lucky if you have your net connected. So many complaints have been made and the response is poor. I guess TRAI should make an enquiry and call for complaints against BSNL in the newspapers as most customers just put up with the indifference of BSNL. If your bill payment is delayed even a day your line is cut. What about the days there is no internet connection? Is it one sided? Is it the privilege of BSNL ?

Dear sir,


My broadband networking is slow..i do not download big file.. this problem occurred for last 10 days.if i down load anything, meanwhile occurred 404 error.
it will be continue long, i will try to change another broadband.. please ensure never occurred that problem and networking speed... please do the needful

thanks,

BSNL mobile service — Poor connectivity

There is very poor connectivity for cellone customers near Cherpulassery and Pengattiry exchange towers. Sabotage by employees to help rival providers at the time of number portability.

BSNL — Unsubscription service

I want to unsubscribe the service activated by BSNL through[protected] , deducting Rs. 5 every day since last three months. My mobile number is [protected].
Thanking you
with regards,
Mohd Arshad.

BSNL — service unsubscription

i am a bsnl user [protected]. plz. unsubcribe www.wap1.indiatimes.com. It is renewed every month although I am not using this service. and return my money i[censored] can.

BSNL — unsubscription of service

In reference of your message I request you that kindly don't renew "Hollywood sizzlers of the day" subservice in my mobile phone no. [protected] on due date of 11.11.2010. Please unsub this service from my mobile phone atonce. I will no liable to pay any amount for this service further.

BSNL — unsubscription of a service

I have not subscribed astrology services in bsnl.yet every month an amount of 20 rupees is cut from my balance saying thank u for taking our services.there is no details o[censored]nsubscribing it.please do the needful.

BSNL mobile service — CHATTING THROUGH CALL CENTRE

I Smt Indira Ghosh (Moblie no.-[protected]) is a BSNL customer. On 01.09.2011 I sent a message to 56700 to decativate my caller tune. But there is no responce. Then on 02.09.2011 at 11.30 AM I have submitted a complain to the call centre No.55365 at 11.42 AM and got a message bearing docked No. 102WB957964. But after several time on my request they (call centre) inform me that it is under process. I also inform my worried about the charges deduction for caller tune .But getting the false assurance (no deduction for caller tune) it has been found on 06.09.2011 Rs. 42/- has been deducted from my account.Then I again communicate with the call centre about this cheating and they replied the same (it is under process). Then approx 18-20 times I want to communicate with the call cente they replied every times your request is forwarded to the senior but after waiting a long period no body response. So it is nothing but a cheating and fraud case. Plese stop this and stop the harassment of the customer.Other wise it will go to the consumer court.

Hi this is Bhabani sankar das. I had once activated waph video pack in my mobile [protected]. Since then everytime it is being renewed without my consent and deducted of Rs.50/ each time from my mobile account.

So I request you to deactivate the said wap h video pack with immediate effect.

Thanking You.

BSNL Landline — Previously owned number

To Whomsoever Concerned,

We have recieved BSNL phone line which seems to be have owned by AQUA GUARD customer service. Its been a torture answering over 25 calls per day for this previously owned number. I have submitted my problem to BSNL complaint cell. However, no action has been taken care so far.

If there is no way to stop the aqua guard calls, could BSNL atleast issue us aged senior citizens a new landline number?

Problem Telephone number:[protected]

Please help.

N.Ramaseshan

pl...my bil
23452561

MY TELEPHONE NO.[protected] WAS NOT WORKING FROM 297/ 05/ 2010 TO 14 /06/ 2010 DUE TO

CABLE FAULT . COMPLAINT WAS GIVEN THROUGH 198 BUT NOTHING WAS DONE

AND CALL CENTRE WAS CALLED NO BODY WAS RESPONDING FOR 10 MINUTES THEN

I PERSONALY MET TO AUTHORITY OFFICER WHO HAS DONE THE WORK STILL EXCHANGE HAS SOME

PROBLEM WHICH CAN BE SOLVED BY HIGHLY TECHNICAL PEOPLE ONLY.

I REQUEST YOU TO WAVE OF MY RENT DURING THE DEFAULT PERIOD.

PATIL

MY TELEPHONE NO.[protected] WAS NOT WORKING FROM 297/ 05/ 2010 TO 14 /06/ 2010 DUE TO

CABLE FAULT . COMPLAINT WAS GIVEN THROUGH 198 BUT NOTHING WAS DONE

AND CALL CENTRE WAS CALLED NO BODY WAS RESPONDING FOR 10 MINUTES THEN

I PERSONALY MET TO AUTHORITY OFFICER WHO HAS DONE THE WORK STILL EXCHANGE HAS SOME

PROBLEM WHICH CAN BE SOLVED BY HIGHLY TECHNICAL PEOPLE ONLY.

I REQUEST YOU TO WAVE OF MY RENT DURING THE DEFAULT PERIOD.

With no proper or absoulte no help from the staff at the Kalyan Telephone exchange I am really confused & disturbed, how can an organisation employ such ridiculous staff at a Government owned organisation, they have no sense of billing, they have no reply to your queries, they have no timing of their job and most of all they are not qualified to hold such positions wherein they are not able to give the customer service.


PATIL


BCC: pqmd [protected]@bsnl.co.in
CC: pq [protected]@bsnl.co.in

To,
General manager,
Bsnl, kalyan telecom (Maharashtra)
10 july 2010
from,
john Philip dsilva
holi, vasai(w)-401201 thane
Ph no-2320931
Mobile no-[protected]
Account no-[protected]
Customer id-[protected]
My landline phone is still dead inspite of complaining to every manager of bsnl for 1 month inspite of complaining to the 198 toll free number no one has bothered to even come and check.not a surprise I expected this kind of service from bsnl.but I will write this complain on every blog on the grahak manch website .
As I told my father has been operated for heart pacemaker and he cannot use mobile phones.so when he is sick landline is the only means to contact me.if there is medical emergency and he cannot contact me I will hold bsnl responsible for this.

Respected sir,
I john Philip dsilva want to lounge a complaint with you since my land line telephone for bsnl landline is gone dead for last 28 days . The complaint is already registered on the call centre as well as the 198 number for almost 28 days now .After registering the complaint on 198 number also no one comes from bsnl to help it is not only this time but every time I register a complaint on 198 number no one from bsnl is bothered ro even check . but if you give 50 rs to lineman the work is done within a minute. previously there were a few of my neighbours also had their phone dead like me for 28 days but now their phone is working. Because they had complaint to the general manager of bsnl through internet. But my phone is still not working. I am a retired government employee and my age is 75 now and also I have been operated for heart surgery (pace setter)for 10 years now. So my doctor has told me not to use the mobile phone. I can only use the land line phone as per doctors instructions. But bsnl phone is always dead in my house my son goes to work for night shifts god forbid if I get an medical emergency in night time I have no means to contact the doctor in the night. I also give good business to bsnl since my bill is always more than 900 rs per month. And I have always pay my bills on time so I don’t understand why when my phone line goes dead it is not repaired on time. The workers or line men from bsnl come and tell me that it is a technical fault from the exchange and go away and never come back. I am a senior citizen of india who has retired from mazgoan dock ltd company that was also a central government company but I never worked in this manner I always did my work sincerely.
I don’t understand what is wrong with all the government companies that is why all the private companies are taking advantage of it and there will be one day when all the government companies like air india, bsnl will close down. So this Is high time to take action and tell your workers to be on their toes or else they will be left with no job on day. I think since my phone is not working for almost a month now I should also not be charged for my monthly bill. I will also forward this complaint to grahak manch (consumer forum)from my side to get a immediate reply.
Hope so bsnl will help atleast this time.

TO,
GENERAL MANAGER
BSNL, KALYAN
MY TELEPHONE NO 2607831 IS DEAD FROM[protected]. NOW MORE THAN 1 1/2 MONTHS LATER WE HAVE NOT RECEIVED ANY PROPER RESPONSE FROM TELEPHONE OFFICE. WE HAVE LODGED THE COMPLAIN MANY TIMES ON AUTOMATIC PHONE BOOKINGS AS WELL AS GOING PERSONALLY TO BSNL OFFICE. BUT WE HAVE NOT RECEIVED ANY REPLY. WE ARE WORKING PEOPLE AND CANNOT STAY HOME ALL THE TIME WAITING FOR THE TECHNICIAN. THIS WAS INFORMED WHEN WE PERSONALLY COMPLAINED AT BSNL OFFICE. YOUR CALL CENTRE NEVER RESPONDS. WE ARE FEED UP WITH THIS CARELESS ATTITUDE. THIS LETTER BY EMAIL IS THE LAST OPTION WE ARE TRYING.
FOR GIVING YOUR RESPONSE, PLEASE EMAIL TO ravi.[protected]@gmail.com
RAVINDRA HATEKAR

I'm agree with your complaints, problems .Because me also facing such a problems always.My net connection is always disconnected.one of Mr.yeol comes to rectify, But after a week the same problem.Now I'm thinking to contact CONSUMER FORUM.I have paid all the rent and charges in advance for ONE YEAR.
[protected]@yahoo.co.in
saiyed jafar

Kalwa Mahim
Rewal jil palgar
Abijit vartak
Landlin new nambar [protected]
Nambar bukig not caneshan pls instal.

Kalwa, mahim
Rewal jila-palghar
May new landlin nambar bukig not istol pls canshan may nambar [protected]

My Telephone Maharashtra Achhad Exchange[protected] stop
working from 1st April 2015 upto now (29th June) I have
given 2 complain written letters, contact personally to Head at Talasari
exchange, complain to Kalyan tel. also I received complain no. through SMS but
the no. given is wrong, Still I am paying my bill on line regularly up to now,
I was completely helpless, if I call Achhad/ Talasari exchange head they don’t receive call
also.

My land line no[protected] is not working since March 2015. Accordingly, complaint was lodged having no [protected]. The phone is still not working. Mr. Karwal the name mentioned in the sms received to me from bsnl was also contacted several times.It was told that the work of cable is going on as land line phones of Mahavir shopping centre and surrounding are affected.Till date the phone is not working. However, I was sent a bill for 4 months for the telephone which I not used. Today is the last day for payment. It is therefore requested that the bill may be cancelled and not to issue another till the phone gets working.

DEAR SIR,
COMPLAIN IS:---
NEW CONNECTION APPLIED ONLINE 3 MONTHS BACK FROM NOW.
SOMEBODY CONTACTED 1 MONTH BACK FROM NOW.

WORK ORDER RELEASE ON 1-3-16
DN ID [protected]
TEL. NO.[protected]

STATUES :--says wires & telephone instrument not available.

all the people will tell that bsnl is the best service in india ... but i dont think it is best ...it is worst ... because my land line is got dead i complinted many times but no one is not responding since last month... is workes is working in bsnl or not...?
please check my details
name VENKATRAMANA REDDY
address PADIGALA KUPPAM (VILLAGE) KONGATEM (POST)VKOTA(MANDEL)CHITTOOR(DISTIC)AP 517424
telephone[protected]

Dear sir,
My landline telephone is not working (dead) from last two months, i already been compliant on tollfree no. l.e. 198 but no result, my tell no. is[protected]

dear sir, I am BSNL prepaid customer coming under thrissur district in kerala...
my mobile no. is [protected]...BSNL Radio Service is started forcibly on my mobile number...nd i've been charged 7*3=21 rs for subscription 4 dis...i want to stop this service immediately...kindly attend the matter as early as possible...

dear sir, Iam BSNL prepaid customer e.My mobile number is [protected]. BSNL Radio Service is started forcibly on my mobile number.i want to stop this service immediately.Kindly stop this facility immediately. regards, braj bhushan tiwary

hello this is b.nageshwar rao from hyderabad, bsnl online radio service was forcefully started on my cell.i have customer care, those pupil gave a no.12630033 and said u call dis number and tell them 2 deactivate.but when ever i call dat perticular no. its teliing dat no. doesnt exist please check the no.
please deactivate this service immediately.
from past so manny months im troubled with this forcible avtivation(every month 25rs. is deducted), it had becum a big headache for me.please stop this service as soon as possible...
my no. is [protected].
regards,
nageshwar rao, hyderabad.

To, The BSNL Hyderabad,

I am having similar issue, the MOBILE RADIO has been forcibily subscribed without my knowledge/permission on my BSNL cell phone # [protected] . This deducts Rs.25 every month from the past 6 months. I want this to be refunded back IMMEDIATELY and credited on my phone and UNSUBSCRIBE me from this service WITH IMMEDIATE EFFECT.

I get a message with deducted amt and it says to unsubscribe call 255533, but which is of NO USE it keeps playing some songs no options nothing is provided. I am very much Fed up with this, this is time for BSNL to concentrate on its customer base before you lose them to other telecom providers, DO some work to keep your customer satisfied.

Thanks.
Vijay Kumar
Hyderabad

LAND LINE PHONE is in dead condition most of the day.

Land line Phone nos[protected] is in dead condition 15 days,
Saphale exchange has four days back person has pick up the call & said i send the engineer but till date no one has coming.
No body attending Customer complaint.
Even after this type of service also bill will be done excessively.

Why this type of misbehaviors, We think the BSNL peoples does not understad the neeeds of the customers.

BSNL KALYAN LANDLINE — BSNL Landline is dead from 20 days

Hi Sir,

Landline phone[protected] is dead from 20 days and it stays in dead condition for almost 15 days in an month.
Complaints are done several times but still there is no outcome for this.Please check the issue and start the landline as soon as possible