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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Mar 29, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 659

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A
Anirban Chowdhury
from Kolkata, West Bengal
Jan 25, 2010
Resolved
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Hi ,
I have subscribed to BSNL Prepaid mobile service in Kolkata (msisdn no.-[protected]), but since the very 1st day i am facing Network Issue, theres no network in my office which is at 19 Park street(1st Floor), Kolkata, have called several times but didnt get any results yet.

2nd Issue- I have been trying to send sms but i am getting the prompt msg sending failed, chkd all the settings in my handset and everything is fine even the msg centre no, hence i couldnt avauil the sms card which i have recharged.

3rd Issue- I have activated the Excel P no. and call charges are getting deducted as per normal tarriffs , again for several times i called neither balance got credited for it nor situation improved.

So had to return back to my previous subscriber.

I would be glad to resume my services with BSNL if i get service like Vodafone.

Plz do the needful.

Its a bit shameful to complaint against the legendary Co. like BSNL who has shown India what is tele communication.

Hoping to get things straight soon.

Thnx:(
Aug 14, 2020
Complaint marked as Resolved 
i want my call details so please issue my all details of my call from 7th jan to 27 jan 2010
calling in kolkata
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    sruthi
    from Hyderabad, Telangana
    Jan 25, 2010
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    bsnl has given an adddress www.selfcare.sdc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. how cn i know my usage .. plsss inform and consider my complaint as soon as possible ..

    BSNL broadband usage — Not able to view BSNL Boradband usage

    I am not in a position to view usage of my BSNL boradband since the site shows 'internal error".
    iam not able to view my broad band usage so please look into it
    bsnl has given an adddress www.selfcare.sdc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. how cn i know my usage ..
    i am not able to see my usage..for past 1 week on www.selfcare.sdc.bsnl.co.in
    i what no my usage of my net
    Please send me the mail regarding how to check my broadband usage by using my portal ID.

    Please respond immediately
    i am not able to open this website selfcare.sdc.bsnl.co.in
    daily usege chek
    how to check bsnl usuage
    i am not able to know my broadband usage
    excess billing
    i am not able to know my broadband usage
    Kalyan bsnl has given an adddress www.selfcare.wtc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. i am not able to see my usage. how cn i know my usage .. Please send me the mail regarding how to check my broadband usage by using my portal ID and consider my complaint as soon as possible ..
    in my connection all webside are opening except selfcare .sdc.bsnl.co.in then how can i check my account usage but it has been opened in my neighbour house so take some quick action upon that to work it in my connection also
    iam not able to visit the selfcare page to know my usage details, how s it possible to know about it?
    i am connect the BSNL broadband service.Am see my usage datail in DATAONE site.One week cant see my usage detail in this site.BSNL give one web site that is self care address.But is not open.HOW to open this and how to check my usage
    i am connect the BSNL broadband service.Am see my usage datail in DATAONE site.One week cant see my usage detail in this site.BSNL give one web site that is self care address.But is not open.HOW to open this and how to check my usage
    i am connect the BSNL broadband service.Am see my usage datail in DATAONE site.One week cant see my usage detail in this site.BSNL give one web site that is self care address.But is not open.HOW to open this and how to check my usage
    cnt verify ou usage
    bsnl has given an adddress www.selfcare.sdc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. how cn i know my usage .. plsss inform and consider my complaint as soon as possible ..
    snl has given an address www.selfcare.wtc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. i am not able to see my usage. how cn i know my usage .. Please send me the mail regarding how to check my broadband usage by using my portal ID and consider my complaint as soon as possible ..
    i am not able to check my broadband usage for the last 2 weeks. i really need to know as soon as possible.
    thank u
    bsnl has given an adddress www.selfcare.sdc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. how cn i know my usage .
    I am unable to access broadband usage in this site WWW.SELFCARE.BSNL.CO.IN.in how should i see my usage.plz tell me?
    bsnl broadband usage
    bsnl has given an adddress www.selfcare.sdc.bsnl.co.in to check our usage but im not able to open that site .. it is nt opening in my system .. how cn i know my usage .
    avg scanner is blocking to access www.selfcare.sdc.bsnl.co.in
    how to get it accessed????
    BSNL does not provide a proper way to check the Broadband usage..
    They will rectify this pbm quickly...
    For the past 3 month people didn't find a way to check it..
    add me
    Sir, It is for your inform that I can not find out my registration after proper complete my registration procedure for preparing online bill payment. But this side not permit me to registration the same.
    i want to know the amount we had usage
    portal uggage not chake
    broad band
    what the bull site is this tere s no register option over it
    my usage not able to open that site .. it is opening in my system .. how cn i know my usage and my usage password reset please.
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      A
      A.haranath
      from Hyderabad, Telangana
      Jan 25, 2010
      Resolved
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      Resolved

      sir,
      we have taken bsnl broadband connection 2 months ago. we are not satisfied with your services.worst service tht i have experienced..we are trying to change the password and tried to open the site....www.selfcare.sdc.bsnl.co.in.but this site is not at all working since last 1 month.there is no correct responce from the customer care.whenever we try to cust care there will be no response from them.we are fed up with your services.recently we got bill amount Rs6091 which we never expected at all.our usage per month will not exceed more than 30hrs.please give correct website details to change our password as soon as possible.otherwise we will disconnect the broadband connection.
      Aug 14, 2020
      Complaint marked as Resolved 
      To
      The Area Manager, BSNL,
      CALCUTTA TELEPHONES. 18 Sept, 2008.
      154, NSC BOSE ROAD, KOL-40. 130-D, N S C Bose Rd. Kol-40.

      LANDLINE:[protected].

      Dear Sir,
      I had originally opted for Home 250 plan on an annual payment basis.
      Later, I requested Customer Care Office to change my plan over to Home500
      from 1.8.2008.

      Now, what actually happened is as follows:
      The Home500 plan was made effective from 1.7.'08 without my knowledge. I had restricted my use within 1GB in July last as per my earlier plan but I had to pay Rs.500/- extra for July'08. A copy of my letter to Customer Care is attached.

      What happened to my Rs.2, 500/- paid in the beginning of the current year for Home250? Is it running simultaneously with Home500 now? Clearly
      that was not my intention as would be amply clarified by my attached letter.
      May I expect an early reply to the points mentioned above?
      Thank you.

      Yours Faithfully,

      (SITAL DAS GANGULY)
      i am not getting the usage details for the last one month. since i have opted a particular plan i must know the usage of internet.so pls let me know how and when i can avail this facility.
      the internet is not wroking proper downloading is to slow speed is 100 is not wroking as speed while downloading something its stops in between in frour month i am not able to download a single movie some time asses stops please do some thing or i will take out inter net
      my portal ID is not opening
      rectify as soon as possible
      SIR

      I HAS TAKEN BSNL BROAD BAND CIONNECTION FROM NOV 15, 2008
      SINCE IT IS NOT CONNECTED .SOME TIMES IS CONNECTED AND WITH IN FEW MINUTES IT IS DISCONNECTING .SOME OF ERRORS ARE
      DISPLYED .ERROR 678, 679. MY PHONE NO.[protected]


      my address
      d.damayanthi
      perala
      h.no.8-11-237
      chirala
      andhra pradesh

      india
      i have not got my username and password of new connection.
      sir,
      i would like to change my password as i fear that it is insecure.so plz tell me the next step for changing my password
      NO COMPLAIN...


      Respected madam,
      my self ashish sinha from jabalpur (m.p) the customer of bank of india ( customer id[protected]
      on 16-07-09 i will resecived my money 800rs on my account
      thanx for refund my money i m very happy sir thank you
      and no complain to my bank... jabalpur
      thanks to head office
      thanx to my bank...
      and thanx to all o[censored]...
      --
      Ashish Sinha
      add; 718, sneh nagar
      jabalpur(m.p)
      [protected]
      [protected]
      respected Sir,
      my connection:[protected] consumer No:4780564 Kakkattil Exchange
      my broad band connection user id:ba[protected], portal id: bas[protected]
      but no password

      sir i cannot check my usage .help me sir . my password and user name not correct pls send actually my id password
      how can know my usage?
      pls kindly requst u ur answer.
      WE GOT A BROADBAND CONNECTION USE OF 150 RURAL PLAN, BUT IT IS SEEN THAT YOU ARE BILLING FOR THE USE OF 99 PLAN.WE REQUEST YOU TO CORRECT YOUR RECORDS AND BIILING MAY BE DONE FOR THE USE OF 150 RURAL PLAN.
      REGARDS,
      T.K RAMESH
      LAND LINE NO:24981657
      16/2 CHIDAMBARASWAMY KOIL STREET MYLAPORE CH-6000004

      I AM USING BSNL BROADBAND CONNECTION.IM USING THE CURRENT PLAN 600.
      ALREADY I HAVE SUBMITTED A COMPLAINT REGARDING TO CHANGE MY PLAN INTO 750+[UNLIMITED PLAN].SO MY COMPLAINT IS ABOUT I AM NOT USING THE NET IN THE DAY HOURS
      BECAUSE THE MEGA BITES IS INCREASING AUTOMATICALLY. SO I WANT A DECISION FOR IT.PLEASE MAKE IT AS SOON AS YOU CAN.
      Sir,
      I am using bsnl broadband connection with Tel No. 27114014 at Secunderabad.
      I would like to know the broad band usage on the bsnl portal, but I couldn't able to check my broadband usage details since from last two months. The given link http://www.selfcare.sdc.bsnl.co.in for selfcare and view usages is not working. Please send me correct info for accessing broadband usage details.
      Thanking you

      Customer
      C S Kudarihal
      Secunderabad
      sir,
      we have taken bsnl broadband connection on 23-dec-2009.We changed password correctly, but user name is coming as Aftab Mohammed, Phone no:23340471, Account no:[protected] but correct user name is praveen and Landline phone No.[protected] & ACCOUNT NO:[protected], IDA Jeedimetla Telephone exchange. .Kindly rectify the problem and do the needful.
      Sir i have bsnl broadband connection but i can't know my portable id & password.
      Bsnl officers say U only create id & password but i can't know. Say how to create it?
      i want to know my portal id. can you plz provide it?
      original bill for the month of january not received ph.no.[protected]inter net).on incquiry the area bsnl office santoshnagar, amount as per duplicate bill rs.685.84 against it should be rs.600/- only as per 20%exumption order no [protected] dt.[protected] .furnish the detail immediatly to make payment with in the due date i.e. 1-3-2010.
      broadband usage
      i am unable to access my broadband usage in this site www.selfcare.sdc.bsnl.co.in hw should i see my usage plz tel me
      regards,

      v.govinda rajan
      broadband usage
      i am unable to access my broadband usage in this site www.selfcare.sdc.bsnl.co.in hw should i see my usage plz tel me
      broadband usage
      i am unable to access my broadband usage in this site www.selfcare.sdc.bsnl.co.in hw should i see my usage plz tel me
      Sir,
      I am unable to access my broadband usage in this site www.selfcare.sdc.bsnl.co.in hw should i see my usage plz tel me
      Sir,
      I am using bsnl broadband connection with Tel No. 27676475 at Hyderabad. I would like to know the bordband usage on the bsnl portal, but i could 't able to
      check my broadband usage details since form last two months. The given link
      htt/www.selfcare sdc.bsnl.co.in for selfcare and view usagas is not working please send me carrect into for accessing broadbond usage details.
      Thanking you
      K. Nirmala Devi
      Hyderabad
      Sir
      I am using broadband connection number [protected] of Anirudha behera, Jankia, Khurdha (consumer name) staff of my organisation from Nov-2009. So I don't know the Portal ID of this broadband connection.
      Requist to you please give me the portal ID of this connection.

      With regards
      satyanarayan pattanaik
      Adhikar Microfinance Pvt, Ltd.
      Bhubaneswar, orissa.
      please give me portal id.my telephone number is [protected]
      We have a BSNL Broadband connection on our landline number[protected], and we have subscribed to 750 unlimited download plan. But since the day one, we had been experiencing lot of problem like frequent disconnection and low download speed etc. Sometimes, landline phone goes dead while browsing internet. Have checked up with BSNL people many times, they insist on checking connection between splitter box and instrument/modem. Have ensured that the physical connection is correct. However, nobody from BSNL has turned up till date for rectification of the problem. I m quite annoyed since I m not getting any service although I have subscribed for a high-end plan.
      sir,
      i am siraj ahmed. my bsnl number[protected].my exchange office in sumerpur (pali,rajasthan). sir i take bronband service. last 2 week i take 899 rs plans for unlimited. sir my net speed is very slow. my computer is redy. but my brondband is slow . sir, please kindly gant me soul my problem.
      thankyou
      siraj memon
      [protected]
      vpo-nana
      dist-pali t-bali
      rajasthan.
      i'm unable to check my usage, bsnl have provided a website selfcare.sdc.bsnl.co.in but that website is not working from last 10 days and also i've registered in that website but till now bsnl people didn't give any intimation.my bsnl phone no. is [protected]
      Dear Sir / mam
      this is your information that we have a broad band connection through telephone line. internet connectivity fail again & again more times in just between 2 or 3 min. we have already given this same complain to your broad band consumer care office but there is no any reply this side.
      plz help & support as soon as posible.
      my all details is mention below
      phone no. :[protected]
      address:
      techprocess solution ltd.
      c/o KK ASSOCIATE
      shop no 118
      rajpalaza 75 rajpur road
      dehradun 248001
      Dear Sir,

      This is to inform you that i am a subscriber of BSNL and using broadband facility on
      my landline no.[protected]. A week ago i got some complaint in my broadband as it was not working
      so i went to our local telephone exchange and register a complaint about this. They assured me that their
      is complaint and we will sort out in a day or two. Again i went for the same after 2 days but still they respond
      the same thing. As I am in a profession that I can’t work without internet so I request them again today
      morning but still they are unable to say anything like when it will be working again properly.

      I request you to please look into this problem so that I may be able to work again and to cover all my work
      Loss.

      Hope to hear a positive response from you as BSNL is commited to provide the best service to its customers.

      Thanks & Regrds

      Satinder Sngh Dev
      Assistant Director
      Hello Sir/Madam

      B.S.N.L
      Contact No :[protected]

      Sir,
      To the B.S.N.L sir mera connection jis din se laga hai us din se 10 din kya, 1 din kya, 1 minute k liye bhi nahi chala hai. Jo aap k employe mere ghar par connection laga kar gai they maine un se ph par 50 bar complaint kari hai. Un hone abhi tak thik nahi kiya hai. Plz mera connection hata do ya thik kar do. Other wise mere pass bill aaya to main pay nahi karuga. Our Maine is No : [protected]. Kam se kam 50 bar ph kar ke complaint kari hai. Koi bhi thik kar k nahi gaya hai.

      Thanks
      Abhishek Sharma
      [protected]
      [protected]@gmail.com
      H.No : 52 Vijay Nagar Ballabgarh
      Respected sir,
      i am using bsnl broadband connection.i tried to register to know the usage but i am unable to register my broadband usage in this site www.selfcare.sdc.bsnl.co.in . please send me the correct information.
      dfg
      I fully agree with the comments. My mail for help was not at all considered so far My tel no. is [protected], name Shubha P Nair. Net ID sh[protected]
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        P
        Priya Jain
        from Hyderabad, Telangana
        Jan 25, 2010
        Resolved
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        Resolved

        Hi Sir

        My self Priya Jain am a customer of BSNL,(+[protected]

        I have frequent problem with my Land line every 15 days it get dead,
        Every time i lodge a complaint twice & thrice then only they take an action we are working people we can go everyday and be back of them how can it will possible recently same thing repeated my land line got dead on Friday 22nd Jan'10 i have lodged a complaint by number-[protected] no one turn up till now and i have been to office today morning Monday 25th jan'10.
        i told them persoanlly though this people are like no action what they think of them i don't understand why they are getting paid and why the hell am payind rent & service cahrges when 15days my phone doesn't workI have a lodges a complaint

        Kindly do the needful!!!!!

        expecting an action and positive response on the same!!!

        Thanks!

        Priya Jain

        [protected]
        [protected]@gmail.com
        Aug 14, 2020
        Complaint marked as Resolved 
        I have applied a landline connection on 15th of June and I was told I will get the landline in 72 hours so I should get it by 18th June, Now its 2nd of July and I am still waiting for the phone.
        Hello. I am a resident of BTM Layout Bangalore. I had applied for bsnl landline connection along with broadband on 1st August 2009. They promised me a connection within 15 days. I have already made the initial payment of 500 rupees. Its more than two months now and i have still not received the connection. What do i do now?


        Application number A1050786

        Work order number 45024136
        I've applied for a Land line connection before one month ago and i've paid 500 Rs for that but never heard anything from the bsnl workers, I had lot's of visits to BSNL office Jhotwara but they are not responding me well, always making new excuses .. so what should i do now ? Should we take it to legal actions ?

        receipt number : JPR[protected] and name of ( Narendra Kumar Sharma )at[protected]

        D.N. no. = [protected]
        Cust. ID = [protected]
        Sir,

        i have paid New Landline connection fees 2 months back till date they have not provided the connection.

        till date nobody(officials) is bothered to findout wether the connection is provided or not

        i have not expected such service from BSNL

        kindly do the needful
        I submitted application for new land line at D1/7 Little Heart Talegaon in November 2011. No acknoledgement was given saying that it was not necessary, which I accepted in good faith. I am visiting the BSNL Talegaon office to followo up every week and meet the concerned officer.He is not replying nor any formal communication from BSNL..
        It is already 2 months. BSNL must respond saying yes or no so that I can approach other service providers.i give preference to Govt Companies but if they do not care ?
        D.V.Karmarkar
        I gave application for landline connection before 3years since no action taken pease do something
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          J
          JANARDAN
          from New Delhi, Delhi
          Jan 24, 2010
          Resolved
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          Resolved

          Ph no.05462-294551

          Sir My above phone is WLL & installed at home : JANARDAN S/O RAMNATH, Vill/Po-Mir Ahmed Pur Shahjada, AZAMGARH Pin-223224. Teliphone bill not recieved at home due to that phone has been disconnected. My father who is 72 Yrs.old, has completed all formality suggested by Government officers of BSNL. before Aprox 20days but till date the phone has not been connected. He rang so many times to BSNL but no one is picking up the phone in office....
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          S
          subhash chander rana
          from Ahmedabad, Gujarat
          Jan 24, 2010
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          Sir
          my name is subhash chander rana,with due respect i beg to say that my mobile number [protected] has subscribed the subscription service provided by wap.mauj.com Krishna of the day.i received the message "Thanks for subscribing to the subscription service" from the number[protected] .sir i tried to unsubscribe it but the un-subscription page does not exists, then i called the bsnl customer care services but they didn't gave any solutions to this problem.so i am requesting to you to unsubscribe me from this service as soon as possible as they are charging Rs-5 daily.
          thanks
          yours regard
          Subhash Chander Rana

          BSNL — unsubscription of Krishna of the day

          Sir,
          with due respect i beg to say that my mobile number [protected] has subscribed the subscription service providedby wap.mauj.com Krishna of the day.i received the message "Thanks for subscribing to the subscription service" from the number[protected] .so i am requesting to you to unsubscribe me from this service as soon as possible.
          thanks
          yours regard
          Amandeep Kumar
          its true...charging money for nothing...and..nt even helping
          its true...
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            rahul sharma
            from Bahjoi, Uttar Pradesh
            Jan 24, 2010
            Resolved
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            Resolved

            i have a bsnl mobile connection [protected].
            i was using 300rs. tariff plan in which bsnl to bsnl local calling is free.
            but when my tariff vaucher expire on 16Dec , i reacharge a new tariff vaucher on 18Dec09 at 10:25am but when i called on bsnl num. then normal call rates are applyed and my balance was deducted.
            i immediatly contact to customer care([protected]). and told about my problem.
            they told me that my num. is convrted into 3G service automatically.and this is a tecnical problem . soon your number will be converted into 2G and you will be anable to use your tariff plan.
            but from uptill now my balance is continuosly deducting. and i have complaint it in bsnl office bareilly U.P sevral times and also have a complaint num. but they are not completing there promise.
            kindly help me.
            Aug 14, 2020
            Complaint marked as Resolved 
            Dear sir,
            Mera name Anurag Vijay hai. Mera BSNL prepaid 2G mobile no. [protected] hai and mein tonk rajasthan mein rahta hoo. mein nokia 3110c mobile use karta hoon usme gprs facility hai parantu 3G facility nahi hai.
            Mene mere no. per GPRS activate karaya tha and Rs. 230/- ka recharge bhi 7 jan 2010 ko karvaya tha. jiske anusar mujhe ek mahine tak ( 6 feb 2010)free unlimitted internet facility di jani thi. parantu teen ya char din internet use karne ke bad mein mere no. per aaj tak bhi internet use nahi kar pa raha hun.
            Iska karan janne ke liye jab costomer care per call ki to pratek bar alag alag jawab mila. kisi ne kaha ki aapke no. per gprs activate hi nahi hai, kisi ne kaha ki gprs deactivate ho gaya ise activate karvao.parantu unke anusar sabhi karya karne ke bad bhi jab internet use nahi kar paya to[protected] ko meri complaint darj ki gayi jiske docket no. A[protected] hai. karib char din bad mere pas message aaya ki aapki problem resolved ho gai hai. jabki meri problem aaj tak resolved nahi hui. mene costomer care par phir se call kiya and bataya ki meri problem solved nahi hui hai mein mere no. per prepaid 2G mein internet use nahi kar pa raha hoon aur na hi meri tarah bsnl prepaid 2G ke other costomers koi bhi tonk mein internet use nahi kar pa rahe hai, to unhone meri complaint ko aage pahunchane ke liye bol diya. Mene Costomer care se yeh bhi kaha ki mein consumer fourm mein shikayat darj karaunga to unhone kaha ki kara dijiye usse kya aapki problem solve ho jayegi. Iske bad mein tonk ke BSNL office gaya aur apni shikayat batayi to unhone kaha ki pure tonk mein koi bhi bsnl prepaid 2G costomer internet use nahi kar pa raha hai, hamne aage shikayat (jaipur) kar di hai.
            jaldi hi aapki problem solve ho jayegi, tab tak aap kisi 3G ke mobile mein aapki sim dal kar internet use kar leve. Parntu aaj tak bhi meri problem solve nahi ho saki.
            Shriman ke samaksh aaj dinank[protected] ko yeh shikayat darj kara raha hoon ki tonk mein bsnl prepaid 2G mein pichle 15 dino se internet facility chalu nahi hai jabki 230 ke recharge mein yeh vayda hota hai ki aap one month ke liye internet use karenge, isprakar se yeh BSNL ka seva dosh hai, seva mein kami hai, aur mujhe aarthik and mansik nuksan bhi hua hai. Isliye mujhe uchit nyay and muavja dilaya jaye.
            sir,
            I have taken my 2G connection no[protected] on 10.3.2010 and further renew on 10.4.2010 but till now no intimation has come by sms for confirming the renewal .

            Pl.lookinto the matter and take necessary action
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              K
              kalyantalukdar
              from Pune, Maharashtra
              Jan 23, 2010
              Resolved
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              Resolved

              I am a consumer of bsnl evdo card using from guwahati, assam. I resides and use from birubari which is in the central location of guwahati city, the state capital of assam. We purchased bsnl data card (Evdo) after seeing the advertisement of 2. 4 mbps speed. But in no case experienced more than 256 kbps & with ix connectivity most of the time. I tried every option of configuration by using ip address of bsnl used dns server.
              For grievance redressal bsnl is having a mail id - [protected]@bsnl. Co. In. I sent complaint but did not get any response. The mail ended up with the following message - "delivery to the following recipient failed permanently:[protected]@bsnl. Co. In
              Technical details of permanent failure:
              Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 recipient does not exist here (State 14) ".
              Please do something we are wasting rs. 717. 00 per month.
              Further bsnl has not disclosed anything regarding surrender scheme of this evdo card if we want to switch over to some other connection.
              Bsnl basically don't care customer and their employees (Most of) are only running after easy money.
              Aug 13, 2020
              Complaint marked as Resolved 

              BSNL/EV-DO Card — Insufficient Coverage

              I am one of the customer who purchase Data card during connection thinking that I will get good coverage and can access to internet wherever i Travel .But in reality it is not happening.
              Please ensure coverage of EV_DO card gets increase to whole of India but specify to particular city.
              Regards
              Ratnajit

              BSNL EVDO Data Card — server not working

              Hi
              mysely lakhi prava - i have been using the bsnl evdo data card since three month but its not working poperly these month. this month sever is too slow or not working. i have so many work but i did not do that.
              the Internet charge worth RS: 800.00 its too costly. Ok never I will paid Rs: 800.00 but its should be work.
              so i request that this problem will solve as soon as.
              Thank You !!!
              Demand note: WLMGH-1601
              D/N no N203913
              Address: New Ghy Bamunimaidan
              Hi
              mysely lakhi prava - i have been using the bsnl evdo data card since three month but its not working poperly these month. this month sever is too slow or not working. i have so many work but i did not do that.
              the Internet charge worth RS: 800.00 its too costly. Ok never mind I will paid Rs: 800.00 but its should be work.
              so i request that this problem will solve as soon as.
              Thank You !!!
              Demand note: WLMGH-1601
              D/N no N203913
              Address: New Ghy Bamunimaidan
              We are also facing same problem

              Yogesh Rajvanshi (Cell.: [protected]) E-mail: [protected]@dtcpl.in
              i purchased bsnl evdo 3g haier after see the ads of 3.1 mbps but the speed is 115 kbps in srinagar the capital of jannu and kashmir
              I USE BSNL EVDO CARD 2.4 Mbps IN LUCKNOW CITY SINCE LAST 6 MONTH .THE PERFORMANCE OF BSNL EVDO CARD 2.4 Mbps IS VERY POOR.ITS SPEED IS VERY LOW.NETWORK IS NOT GOOD CONDITION..IT IS NOT WORKING IN CITIES MOST OF AREA AND SOME TIMES DISCONNECTED IN CITIES INNER PLACES.SERVICE IS VERY POOR.
              I am from Guwahati and the service of BSNL EVDO is very very poor, third class, isse ghatia aur kuch nahi...
              I agree with him, BSNL is build on TAX Payer money and as I am a tax payee I have the right to know why the service is pathatic and it is looseing business to private player even though it has first Market entry anvantage .
              Pro are required to take charge .
              when will the shilpuckhri EVDO tower be commissioned
              I am a consumer of BSNL EVDO CARD using from srinagar j&k . I resides and use from BATAMALOO FIRDOUSH ABAD which is in the Central location of srinagar City, the state capital of jammu&kashmir. We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 256 Kbps & with IX connectivity most of the time. I tried every option of configuration by using IP Address of BSNL used DNS server.
              i we call three time bsnl sdo rao rao, s no is [protected] but problem is still
              BSNL basically don't care Customer and their employees(most of) are only running after easy money.
              my id is [protected]@gmail.com
              Bsnl is ditching us, and the consumers of valley in general and batamaloo in particular,
              we will join our hands together and expose the bsnl authorities on a large scale if this company fails again to provide us good services and launch full fledged, global agitation and mass surrender of internet cards, sim cards etc and apply for reliable private services and in the meantime apply for huge compensation in the court of justice for all the victims of poor services.
              I USE BSNL EVDO CARD i n Jalandhar CITY SINCE LAST 2 MONTH .THE PERFORMANCE OF BSNL EVDO CARD 2.4 Mbps IS VERY POOR.ITS SPEED IS VERY LOW.NETWORK IS NOT GOOD CONDITION..IT IS NOT WORKING IN CITIES MOST OF AREA AND SOME TIMES DISCONNECTED IN CITIES INNER PLACES.SERVICE IS VERY POOR.
              BSNL is an incompetant organisation. There staff still has a mind set of govt. babus. No one can improve this Elephant. It has got brain but size is killing it.
              I am from Guwahati, I am an EVDO customer. And I am so not happy with the service provided by BSNL. The speed received is very slow. Even after several-several complaints to the panbazar BSNL office, Mailing to GM Kamrup and also through the customer care no WLL : 1502.. There has been NO CHANGES IN THE SPEED, it always stays below 50KBps Downlink > I would say that BSNL is just making FOOL OF ITS CUSTOMERS. The charges taken of Rs 700+ is simply UNJUSTIFIED.

              contact me at : [protected]@gmail.com

              BSNL — Data Card Speed 3.1 MBPS

              Dear Sir,

              I had purchased a BSNL Data Card from M/s.Vinayaka Agencies No.3038, 80 feet road , indiranagar, HAL 2nd Stage, Bangalore-560038 authorised agent of BSNL Bangalore vide their receipt no.642/14.12.2010 Vide data card IMEI No.[protected] vide telephone No.[protected] paid Rs.2000/- for the data card. while purchasing the BSNL Data Card they said that it runs @ 3.1 mpbs speed , this data card is BSNL3G. whereas after it was activited and run on the system overall speed it shows only 0.99 mpbs speed if you test any time during day and night.

              BSNL is offering their data card to the open public with the ads stating it is giving 3.1 mpbs speed but real fact it is given only 0.99 mpbs speed.

              And my area of residence is indiranagar bangalore it is well connected to the bsnl towers.

              so please help us in this regard.

              Thanking You,
              Yours faithfully,


              P.Ravishanker
              Mobile No.[protected].
              i am a consumer of BSNL EVDO CARD using from Chennai, Tamilnadu. We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 256 Kbps & with IX connectivity most of the time. I tried every option of configuration by using IP Address of BSNL used DNS server.
              Please do something we are wasting Rs.817.00 per month.
              Further BSNL has not disclosed anything regarding Surrender scheme of this EVDO card if we want to switch over to some other connection.
              BSNL basically don't care Customer and their employees(most of) are only running after easy money.
              By
              C.Thirunavukkarasan, Chennai/Tamilnadu
              hi
              i'm vinu and i'm using evdo card in pudhur near ambatore O.T i'm getting jus 100 to 150kbps speed only some times bellow than that... looking for tower in pudhur area...
              I am a consumer of BSNL EVDO CARD using from DHARMANAGAR, NORTH TRIPURA... i purchased my evdo from dharmanagar bsnl office.., im faceing recharge problem .., There is nobody in office who can give the knowledge to the customar about easy surfing and quality surfing.., they didnot know even how can u get 1 G.B free or free surfing...

              For them we all evdo user faceing lots of problem...

              BSNL — BSNL Guwahati not functioning properly

              If i ring from Bangalore to my home BSNL will stuck with messages or it will cross connect with some other number.
              I think BSNL needs an audit as it is a high time for them to show their accountability.They are not going according to TRAI rules & regulations.
              hey i m sudhakar sharma from hengerabai ghy, i m gettin 88 kbps...
              I am a consumer of BSNL CAPITAL EVDO CARD using from Nagaon, SM Road, Assam, which is 0.5km Arial distance from BSNL office. I purchased BSNL CAPITAL DATA CARD (EVDO) after seeing the advertisement of 2.4 Mbps speed. But in no case experienced more than 40 Kbps & with IX connectivity most of the time. I tried every option of configuration by using IP Address of BSNL used DNS server. I had complaint so many times but did not get any response.
              Please do something we are wasting Rs.850.00 per month.
              Further BSNL has not disclosed anything regarding Surrender scheme of this EVDO card if we want to switch over to some other connection.
              BSNL basically don't care Customer and their employees(most of) are only running after easy money.
              BSNL DONOT CARE CUSTOMER - BSNL / EVDO DATA CARD

              I am a consumer of BSNL EVDO CARD using from Haldia, purba medinipur I resides and use from durgachak HR colony which is in the Central location of Haldia City, We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 150 Kbps & with IX & EVDO connectivity most of the time. I tried complaint BSNL exchange several times but they don't give any solution for the matter...
              Please do something we are wasting Rs.825.00 per month.
              Further BSNL has not disclosed anything regarding Surrender scheme of this EVDO card if we want to switch over to some other connection.
              BSNL basically don't care Customer and their employees(most of) are only running after easy money.

              My email - surojit.[protected]@garudapower.com
              mobile - [protected]
              BSNL DONOT CARE CUSTOMER - BSNL / EVDO DATA CARD

              I am a consumer of BSNL EVDO CARD using from Haldia, purba medinipur I resides and use from durgachak HR colony which is in the Central location of Haldia City, We purchased BSNL DATA CARD(EVDO) after seeing the advertisement of 3.1 Mbps speed. But in no case experienced more than 150 Kbps & with IX & EVDO connectivity most of the time. I tried complaint BSNL exchange several times but they don't give any solution for the matter...
              Please do something we are wasting Rs.825.00 per month.
              Further BSNL has not disclosed anything regarding Surrender scheme of this EVDO card if we want to switch over to some other connection.
              BSNL basically don't care Customer and their employees(most of) are only running after easy money.

              My email - surojit.[protected]@garudapower.com
              mobile - [protected]
              well maximum speed that bsnl evdo can provide is 3.1mbps which is actually 387kb/s (mbps=megabits per second, mb/s=megabytes per second & 8 bits=1byte). well for those who are actually getting speed of 150kb/s is good considering 3g connection in india. also cdma and gsm are very different because u will not find cdma tower everywhere like gsm as they use different technology. so u will get better speed i[censored] are close to the tower. but dont expect 3g like 900kb/s speed in evdo. also the modem the bsnl provide is Rev a which is slow than Rev b that is used by mts blaze or other company. consider this fact before buying bsnl evdo connection and u will be good.
              m getting 10-20 KBps in excellent signal strength (Gwuahati) n I am paying(Donating) 825/- PM. BSNL sud stop fooling PPL
              I am using EDVO since past 2 yrs from now and it is giving me speed of 2.4 mbps. No matter what, at frist it gave me the speed below 50 to 70 kb/s download. Follow these steps to get maximum download speed.
              1. Setup a place where you get a boost of speed, not the signel but the speed.
              2. Get a USB wifi router set it up by using a prithivi or reliance ZTE evdo dongle.
              3. This step is little bit of the chart. If you can do it then unscrew you dongle find a little antenna inside the dongle (they all got one inside) attach a wire probably thin likey to be used in electrnic toys, a very thin wire and a 6 inch long. Make the wire hang outside the dongle. Trust me it will do the trick. It will boost your signel as well as download speed.
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                D
                dineshmehta
                from Bengaluru, Karnataka
                Jan 23, 2010
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                dear sir i have chanhe my bsnl postpaid plan to prepaidplan on same number [protected], but last threedays they have switchoff my mobile facilyty for outgoing and incoming , as per ref this compalint i have visited to bhuj loacal bsnl officers for this, but yet i have not statrt my mobile, so pls do needfull ,with regards dinesh mehta.
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                  SNEH KUMAR MISHRA
                  from Srinagar, Jammu and Kashmir
                  Jan 23, 2010
                  Resolved
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                  I PURCHASE A BSNL SIM UNDER FRIEND & FAMILY SKIM, MY 3 SIM IS ACTIVATED BUT ONE SIM NOT ACTIVATED, SO KINDLY ACTIVATE MY SIM. THIS NO. IS [protected].
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I PURCHASE A BSNL SIM UNDER FRIEND & FAMILY SKIM, MY 3 SIM IS ACTIVATED BUT ONE SIM NOT ACTIVATED, SO KINDLY ACTIVATE MY SIM. THIS NO. IS [protected]
                  I PURCHASE A BSNL SIM UNDER FRIEND & FAMILY SKIM, MY 3 SIM IS ACTIVATED BUT ONE SIM NOT ACTIVATED, SO KINDLY ACTIVATE MY SIM. THIS NO. IS [protected]
                  I PURCHASE A BSNL SIM UNDER FRIEND & FAMILY SKIM, MY 3 SIM [protected], [protected], [protected] IS ACTIVATED BUT ONE SIM NOT ACTIVATED, SO KINDLY ACTIVATE MY SIM. THIS NO. IS[protected].
                  respected sir,

                  plz detail for the family pack sim and last date can i get sim.

                  how much i have to pay the
                  respected sir
                  due to some techinical problem towards u in my mobile i have negative balance more than 300 ruppes



                  more than 100 of time i was call coustmer care but no one could done any things about that
                  my no [protected]

                  please take it seriously
                  req..
                  i got a bsnl sim.but lot of company msgs disturbance for me.per day minimum 30 msgs in came.
                  so kindly request to avoid yhis, my no.[protected]
                  i want to deactivate my family pack... what to do..????
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                    P
                    prabhat yadav
                    from Chandigarh, Chandigarh
                    Jan 22, 2010
                    Resolved
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                    Resolved

                    dear sir

                    respected sir please deactivate my wallpaper subscription from pb.bsnl.onmobile.com .
                    my phone number is [protected].
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    sir please deactivate my wallpaper subsricption on www.indiatimes.com
                    my phone no. is [protected]
                    Dear Sir,
                    Kindly disconnect the wallpaper services on my mobiles, also confirm that it has disconnected.
                    Mob Nos
                    1) [protected]
                    2) [protected]
                    Regards
                    V.Saxena
                    [protected]@gmail.com
                    Dear Sir,
                    Kindly disconnect the wallpaper services on my mobiles, also confirm that it has disconnected.
                    Mob No [protected]
                    Dear Sir,
                    Kindly disconnect the wallpaper services on my mobiles, also confirm that it has disconnected.
                    Mob No [protected]
                    Dear Sir / Madam,
                    Kindly disconnect the wallpaper services on my mobiles and confirm the same to cell No.[protected]. I wish you would do the needful.
                    H P MURALIDHARA
                    [protected]
                    Dear Sir/Madam
                    Kindly disconnect n unsubscribe the wallpaper services on my mobiles and confirm the same to cell No.[protected] as I never subscribed this wallpaper service.
                    I request you to please contact the relevant department and see that it's resolved.
                    Thank you.
                    Kindly disconnect n unsubscribe the wallpaper services on my mobiles and confirm the same to cell No [protected] as I never subscribed this wallpaper service.
                    I request you to please contact the relevant department and see that it's resolved.
                    Thank you.
                    Please unsubscribe the wall paper service from my mobile. I never subscribed that service and I don't want that. I lost Rs 70. For that. When call your voice suport centre they are saying you may be subcribed by clicking an online link. if that is the case, I don't know how can it get activate by single click unknowgly and deduct 70Rs. Just if I want Rs 20 recharge to my mobile account from your BSNL portal it asks many details and confirmations. How come a single click deduct my money with out my conses.
                    Please look in to the issue solve my problem my mobile no [protected].
                    Thank you
                    Please stop activating ridiculous services on my phone no without my consent..you Bsnl people are looting the common man doing this..what the hell is Zindagi rocks
                    are you kidding me!! And 20 rs a day..what kind of loot company are you running..call the CUSTOMER CARE and your IVR doesn't select any option..Also some ### wallpaper has been activated on my no at rs 7..in whole you have scammed me of 87 rs..that's in 4 days..ridiculous..in a age when companies are throwing away gb's your charging me for Zindagi rocks..please discontinue all your ridiculous services on my no..I just want call and msg and internet..please hear it loud and clear..my phone no is [protected]
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                      Nandan Singh Bisht
                      from Chandigarh, Chandigarh
                      Jan 22, 2010
                      Resolved
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                      Resolved

                      I have activated CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

                      NOW I WANT TO DEACTIVATE THAT SERVICE

                      SO PLEASE DEACTIVATE THIS PLAN

                      MY NUMBER:[protected]

                      SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

                      THANKS
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      please unsub bollywood diva 30 /month my mob. no-[protected].I unsubscribe several time but no respons pl. unsurb the abobe service.
                      Christian devotional pack Rs20/month (12555 service) is activate,
                      And i want to Deactivate this service but all possible failled.
                      Pls Deactivate soon...
                      Thanks..

                      sandeep kumar
                      chakia-chandauli, U.P.
                      http://www.google.co.in/url?sa=t&source=web&cd=3&ved=0CCMQFjAC&u...



                      open the above link and follow the pdf to de-activate
                      DEACTIVATE CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

                      I WANT TO DEACTIVATE THAT SERVICE

                      SO PLEASE DEACTIVATE THIS PLAN

                      MY NUMBER:[protected]

                      SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

                      THANKS
                      DEACTIVATE CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK
                      I have activated CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

                      NOW I WANT TO DEACTIVATE THAT SERVICE

                      SO PLEASE DEACTIVATE THIS PLAN

                      MY NUMBER:[protected]

                      SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

                      THANKS
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                        S
                        Sandeep chauhan
                        from Chandigarh, Chandigarh
                        Jan 22, 2010
                        Resolved
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                        Resolved

                        Sir,
                        I have bsnl wll ct800p and make a new internet connection but not connected how create a new connection please help me
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        modem found
                        Dear Sir,

                        I am a new customer of bsnl wll phone. I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.
                        Dear Sir,

                        I am a new customer of bsnl wll phone. I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.

                        WLL Internet connection — Not obtaining the wll connection

                        Dear Sir

                        I had applied for a WLL connection with high speed internet connection on 12th of august the thrissur BSNL division offfice. They gave me a memo to be produced at my home exchange. I produced it on the next day. They told me that they will replay to this within two or three days.But no result. I had visited mannuthy exchange for more than three times. They would say some kind of excuses. I also went to the divisional office.They told that the instrument is not available and asked me to contact to the higher grade officer.I had contacted as per the request.But all in vain. They are not telling surely whether they can provide the instrument or not. What should I do?

                        thankyou

                        yours failthfully
                        johnpaulci
                        dear sir;
                        i m using bsnl will from 2-3 months. But it is getting disconnecting or getting connection lost after 10 min & and getting speend of 7-8kbps. please reply me on [protected]@gmail.com
                        sir,
                        my bsnl wll huawei connection evry time disconnected.and very slow service.my number [protected].please solved my request and better link of my bsnl wll internet connection link.
                        Dear Sir,

                        I am a new customer of bsnl wll phone (CT800P) I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.

                        M- [protected]
                        Email- [protected]@gmail.com
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                          D
                          Diptikanta Satpathy
                          from Chennai, Tamil Nadu
                          Jan 22, 2010
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                          Dear Sir.
                          I have recharged my BSNL number [protected] from my SBI a/c for 220/- on 22/01/2010.
                          It didnt get recharged.
                          Please do the needful.

                          thank you.
                          I recharged my mobile no [protected] from icici a/c on 30/01/2010 for Rs 550. But the amount was deducted from bank a/c and bsnl site shows no payment has been made.
                          Repected Sir

                          i went to Recharge shop I gave my the number to be recharged [protected]

                          But they Wrongly recharge to the number [protected] . I already give the complaint for the reversal am waiting for that but no repley is from your side
                          I already book the complaint that is through the mobile no : [protected]
                          Registerd on : 13/02/10
                          Time 02:17:38
                          Please Contact to my No : [protected] Or [protected]
                          Repected Sir

                          i went to Recharge shop I gave my the number to be recharged [protected]

                          But they Wrongly recharged to the number [protected] . I already gave the complaint for the reversal
                          i am waiting for your reply
                          I booked the complaint that is through the mobile no : [protected]
                          Registerd on : 13/02/10
                          Time 02:17:38
                          Please Contact to my No : [protected] Or [protected]
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                            R
                            Rev B Ratnakumar
                            from Coimbatore, Tamil Nadu
                            Jan 22, 2010
                            Resolved
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                            Resolved

                            Dear Sir,

                            I have lost my Sim card which was having BSNL Excel Prepaid Beladingalu-Power Pack. I request you to kindly block my SIM to avoid misuse of my number. Please issue me the duplicate Sim

                            My number is [protected]. Please help me in this matter.
                            With thanks,

                            Rev B Ratnakumar
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            SIR

                            I Lost my [protected] SIM Cord cloud You please I Want Duplicate SIM Cord
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                              P
                              polabhai kanjibhai gangadiya
                              from Veraval, Gujarat
                              Jan 21, 2010
                              Resolved
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                              Resolved

                              i have purchase wll phone from bsnl compnay after 6 mnths instrument is not working properly when i visited bsnl office than no body give me any answer.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              hello, i have some problem in my wll phone( company:HUAWEI, model:T1ETS2288). after i started using internet call cuts frequently. when somebody calls me or when i make a call, other party dont here my voice, then i should cut the call and once again have to dial... give me some solution for this...
                              sorry guys...
                              BSNL WAISTING TIME IN WLL IF THEY CAN NOT DO THEY HAVE BEEN TO GIVE IT UP
                              sir,
                              [protected] faulty
                              sir,

                              [protected] faulty kindly tobe rectified
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                                K
                                Kumbhare Yogesh Bhawrao
                                from Mumbai, Maharashtra
                                Jan 21, 2010
                                Resolved
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                                Resolved

                                my name is yogesh kumbhare. this number[protected]
                                Registered in my Father Bhawrao P. Kumbhare. We are shifting room at 1/12/2009.
                                than we are shifting Application form at 14/12/2009 submit BSNL KULGON (E) ,they are Received form
                                and after that they connect line from our balding Junction box. Date (7/01/2010) but not connection
                                connect till date, when we are contacted bsnl off. Kulgaon but they not any reason .
                                so pls help me what are problem and why leat till date . All work done but just connection not contacted why
                                pls help me .
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  RAMAN BUDHIA
                                  from Varanasi, Uttar Pradesh
                                  Jan 20, 2010
                                  Resolved
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                                  Resolved

                                  my telephone no. is 2672119 code is 181 from last 2 months my phone is not working properly in a month it is out of order for 20-25 days i have all the comp. no. with me i requested bsnl to waive my rent and other charges as per law i have broadband on my no. also i gave many letters toPRO regarding this but i m receiving full bill from bsnl what can i do now they r charging me without any srevice help me
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    manoj kumar singh
                                    from Chennai, Tamil Nadu
                                    Jan 20, 2010
                                    Resolved
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                                    Resolved

                                    service very bad. not according to what they promised
                                    i purchased bsnl evdo in MAY 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 115kb/s that too at late nite time.. in day time the speed is max at 50kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    i purchased bsnl evdo in august 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 700kb/s that too at late nite time.. in day time the speed is max at 350kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...
                                    i have a EVDO data card but i didn't access goood speed and very low download speed ...
                                    Dear sir,

                                    I am a subscriber of EVDO and staying at Roing arunachal Pradesh. we are not getting our EVDO bill on time for which we are unable to pay the same on time, which also comes with late fine.

                                    please look in the matter and arrange to the needful so that we the people of roing can have our bill on time and can pay the same on time.

                                    thaking you,

                                    Aniruddha Kumar nath
                                    SBI Roing
                                    WRNG 205851
                                    mobile [protected]
                                    email- [protected]@yahoo.com
                                    I had purchased BSNL EVDO CARD in ahmedabad and monthly tariff plan was 600, but when I use It, speed is very very slow.
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                                      J
                                      Jay Shankar Yadav
                                      Jan 20, 2010
                                      Resolved
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                                      Resolved

                                      This is my BSNL Tele no:[protected],
                                      In every month I face problem with my Internet and end paying full amount to BSNL.
                                      I have called so many time to the person who has been assigned to my area but he respond in very rude way.When I told him about complaining he said he is area GTO and asked me if I cant fix the problem myself then I should disconnect my connection.
                                      Please help me in this regard.
                                      Name of the person whome I have spoken is Sampat he is assigned to Vivek nagar Bangalore area.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Our Internet connection is not working since 6 Days, we had been calling BSNL Call centre right from day 1 and only reply we are getting is that someone from BSNL would be send for attending the problem. And sometimes Call centre associates are not giving any proper reply and disconnecting the line.And most of the time we need to hold the line for half an hour for some associate to attend to us. This is poor service rendered by BSNL call centre. Till now nobody have been send to attend for the said problem. Some higher official must take some initiative and stringent measures need to be taken in order to curtail these problem and ensure that this doesnot happen again.

                                      BSNL — broadband internet not working

                                      Broadband internet not working sine a week and the phone is not working for more than 3 to 4 months.Poor response from the bsnl
                                      service the land line number[protected].Please provide proper support for rectifying the phone and the internet.
                                      my internet connection is not working for past 2 months even after repetaed complaints nobody in BSNL has resposded
                                      i have called bsnl BROADBAND customer care @ 1991 almost 10 times and lodged so many complaints but its only two times that a person (from bsnl, secunderabad branch) asking for whether the telephone is working fine or not? first of all i dont understand why the telephone mechanics come to home when a made a broadband complaint. i told them repeadtedly that not to send those guys here i have problem with my internet broadband service and that i cannot open any of the secured internet sites. i just want technical support, i asked them to send in a technical person who can solve my broadband problem, its been since 20 days that nobody turned up. and i am fed up with this and now thinking to change my broadband company, i have no problems with bsnl but yes i have BIG problem with the service centre when the company doesnt care for the customer hw can it retian its customers in this competitive world. today is 24 of september 2008 if my problem is not being resolved i wont turn up to bsnl again. i am fed calling the stupid customer care and i just want the technical support here IMMEDIATELY. I Hope my problem will be resolved as soon as possible. my ph. no. is 27766480

                                      Hoping you to get my problem solved...
                                      I am not able to access the internet since 15 days. Simply closing the complaint docket nos as if they rectified. Really I felt very bad about their services. Many times I rang up to helpdesk and simply they are telling that it cac solve only by exchange people i.e ADSL problem. I went four times to exchange (R. R. Nagar, Basngalore.)& informed but no response from them. Simply they are saying we are doing your work and also showing my complaint (docket o. 994 which was second complaint docket no.)on their register. Even I rang up & asked to Area Manager on 29/092008 and given a mobile no ([protected]) who is handling this activity. I talked with that person on 29/09/2008 but not attended. This is the waty of our public sector BSNL service. Just I am planning to disconnect the service not only broadband even landline connecgtion also.

                                      BSNL/Broadband — INTERNET NOT CONNECTING

                                      Since six months our Broadband is not working inspite of repeated complaints. After several months a staff came and took the modem and after a week another person came and gave the modem and tried to connect it to the internet, but in vain. He spoke to somebody and told me that the fault was in the exchange and it will be automatically rectified. Till now it is not rectified and nobody has come to look into the matter. Kindly look into the matter and do the needful.

                                      Ashok Kumar
                                      Assistant Manager
                                      RBI
                                      Ph.No.25547007
                                      Compared to private operators BSNL is lagging far behind, not only in attending complaints, but also at the bill counter. At the Ulsoor Exchange the timings is 8.00 a.m., but the employee turns up only at 8.15 a.m. not once, but always and hence it is better to outsource or give vrs to its employees.
                                      ADSL JALDI NAHI AATA HAI ATA BHI HAI TO OH 5-10 MINIT ME CHALA JATA HAI

                                      KABHI KABHI 10-15 MINIT SAHI CHALTA HAI KABHI SPEED NAHIN RAHETI HAI

                                      PLASE KUCH KIJIA
                                      our internet is not working since two days. i have already complained but there is no rectification. i have to complete a project by 14th of april. there is no response from bsnl people.
                                      ***********************TOP MOST URGENT ***********

                                      Dear Sir,

                                      I have booked a complaint regarding my broadband connection is not working and I have booked a complaint on no.1500 on 16.04.2009 at 8.00 AM and I have informed by your dept complaint no. is 88331873.

                                      After 5 Days no body has came to attend my complaints after repeating calls on 1500, AEn Kodambakkam 24720144 and DEn Kodambaakam 24844999.I request you please instruct to concerned dept to attend my complaint as soon as earliest.My details are as:-

                                      01.Name : Praveen Chand
                                      02.Phone No. : 24802073
                                      03.Customer No. :[protected]
                                      04.Acct No. :22627945
                                      05.Plan :HOME 500C
                                      06.IP No. :192.168.1.2
                                      07.Complaint No. : 88331873 dt 16.04.2009 at 8.00am

                                      I hope that my complaint will attend shortly.

                                      With Best Wishes

                                      Praveen Chand

                                      20.04.2009
                                      The BSNL Broad band internet is not working for the past two weeks time
                                      bsnl people neither respond properly nor they know how to trouble shoot the problems. Better not to complain them. Even better to remove the connection and swich on to some other service provider.(One can even doubt whether they are colluded with other private service providers)

                                      Balu, blore
                                      Dear Sir

                                      I am surender a user of bsnl broad band connection since 4weeks my broad band connection is not working . when i booked a complain in noida office they gave no responce after that i made a direct contact to the bsnl guy since 2 weeks i am requesting him for checking my connection but every time he has the same reply "i will check it" .

                                      I am using bsnl connection for internet only. but i think i am wasting my time and money for them..
                                      I am sure i don't get any responce for this complaint but still i hope some one on to it.
                                      Dear Sir/Madam,

                                      I am a resident of Hosur. I took BSNL landline (275194) and broadband connection in March, 2009.

                                      Internet is not working properly and in spite of my repeated complaints, no action was taken.

                                      I have almost gone 10 times to their office and totally dissatisfied with their response. I am vexed up

                                      totally.

                                      Kindly look into this issue.
                                      Dear sir,

                                      My number is 28412143, i got connection in lost month only, here interent is always problem. now also internet is not. I need pices of mind, but i become piceses of mind for your server compare with airtel.
                                      now also i am sending send mail throught airtel browering center

                                      Thanks

                                      ranga
                                      my internet connection is not working since a week. my phone no.is 2302477. i registered a complaint with bsnl but no result so far.
                                      work order no :1-80cwj7
                                      work order no: [protected]
                                      work order date: 13/8/09

                                      I have called bsnl Broadband customer care more then 15 times and my work order number: [protected] (1-80cwj7) lodged so many complaints but every time person come and see the modem and says your receiving one signal so we have to configure in the board @ bsnl office and my phone out going also not working. I just want technical support, I asked them to send in a technical person who can solve my broadband problem, it’s been since 10 days that nobody turned up. and i am fed up with this please resolve my issue, my Ph: 27843078
                                      My phone no is 2812314. My username is JP[protected].Password is Password.
                                      Portal ID-SUN [protected]. Password-Password
                                      Error - 676, 678
                                      Please look into the complaint and do the needful.
                                      Ph[protected]
                                      Thankyou

                                      Sunil kumar
                                      45 Asha Vihar
                                      Nirman Nagar
                                      Jaipur-302019
                                      Dear Sir/Madam,

                                      I am Venkatesh from R.K.ENTERPRISES, No-2, Venkatappa Building, Behind Peenya Bus Stop, Tumkur Road, Peenya, Bangalore - 58. I took BSNL landline[protected] and broadband connection in August, 2009.

                                      Internet is not working properly and in spite of my repeated complaints, no action was taken.

                                      I have almost gone 5 times to their office and totally dissatisfied with their response. I am vexed up

                                      totally.

                                      Kindly look into this issue.
                                      Dear sir,

                                      I like to inform you that I can not connect my internet connection more than 4 months due to link failure [ error code 678]. I have contacted your customer care centre again and again but got only sms that “Your circuit has been restored” but till now I did not get any fruitful result from your end and no one can visit my place to identify that problem. I have land line connection which I have take only for broadband connection. Can you tell me 4 months is not too much to solve that type of problem. Why should I pay extra amount for inter in every month telephone bill and why should I continue land line connection if I can not use internet.
                                      Please do the needful at your end.
                                      My landline connection is :[protected]
                                      My contact number is :- [protected]

                                      Thanking you

                                      G.Biswas
                                      Hello Sir!
                                      I am new here. How does this system works? If I post a complaint who will pay heed to it... By who I mean WHO?? Or are we both writing for our mental satisfaction?? The same way we pray to God and wait for something good to happen...

                                      Please comment reply to my complaint... ThanQ

                                      BSNL Broadband Internet — Internet not working

                                      I am regular user of BSNL Internet.

                                      Since last few days my internet connection is not working.

                                      Though I have made complaints through my telephone (TelNo.2433649) but my complaint is unresolved.

                                      Kindly arrange to solve my problem.

                                      Regards

                                      Suresh S Ranade
                                      TelNO. 2433649
                                      For the past 1 month BSNL Broadband in my phone no. [protected] is not working. Internet light is not glowing. Made frantic calls to BSNL but without any success.
                                      My broadband is not working properly for the past fifteen days two times already made a complaint even the fault not rectifyed properly. Unable to contact the customer care 1504 due to poor response by the bsnl staff. At least they will go through this complaint and take proper action otherwise I have no option except to go before the appropriate forum to get relief. N.SUDHARSAN ADVOCATE Ph.[protected]. My contact Mobile No.[protected]
                                      For the past 3 days our Internet connection not working
                                      kindly check the connection

                                      my connection number :[protected]
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