Hi ,
I have subscribed to BSNL Prepaid mobile service in Kolkata (msisdn no.-[protected]), but since the very 1st day i am facing Network Issue, theres no network in my office which is at 19 Park street(1st Floor), Kolkata, have called several times but didnt get any results yet.
2nd Issue- I have been trying to send sms but i am getting the prompt msg sending failed, chkd all the settings in my handset and everything is fine even the msg centre no, hence i couldnt avauil the sms card which i have recharged.
3rd Issue- I have activated the Excel P no. and call charges are getting deducted as per normal tarriffs , again for several times i called neither balance got credited for it nor situation improved.
So had to return back to my previous subscriber.
I would be glad to resume my services with BSNL if i get service like Vodafone.
Plz do the needful.
Its a bit shameful to complaint against the legendary Co. like BSNL who has shown India what is tele communication.
Hoping to get things straight soon.
Thnx:(
Aug 14, 2020
Complaint marked as Resolved