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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 659

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N
Nandan Singh Bisht
from Chandigarh, Chandigarh
Jan 22, 2010
Resolved
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I have activated CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

NOW I WANT TO DEACTIVATE THAT SERVICE

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER:[protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS
Aug 14, 2020
Complaint marked as Resolved 
please unsub bollywood diva 30 /month my mob. no-[protected].I unsubscribe several time but no respons pl. unsurb the abobe service.
Christian devotional pack Rs20/month (12555 service) is activate,
And i want to Deactivate this service but all possible failled.
Pls Deactivate soon...
Thanks..

sandeep kumar
chakia-chandauli, U.P.
http://www.google.co.in/url?sa=t&source=web&cd=3&ved=0CCMQFjAC&u...



open the above link and follow the pdf to de-activate
DEACTIVATE CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

I WANT TO DEACTIVATE THAT SERVICE

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER:[protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS
DEACTIVATE CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK
I have activated CHRISTIAN DEVOTIONAL SUBSCRIPTION PACK

NOW I WANT TO DEACTIVATE THAT SERVICE

SO PLEASE DEACTIVATE THIS PLAN

MY NUMBER:[protected]

SEND ME A MESSAGE AFTER DEACTIVATION TO MY MOBILE

THANKS
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    S
    Sandeep chauhan
    from Chandigarh, Chandigarh
    Jan 22, 2010
    Resolved
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    Resolved

    Sir,
    I have bsnl wll ct800p and make a new internet connection but not connected how create a new connection please help me
    Aug 14, 2020
    Complaint marked as Resolved 
    modem found
    Dear Sir,

    I am a new customer of bsnl wll phone. I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.
    Dear Sir,

    I am a new customer of bsnl wll phone. I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.

    WLL Internet connection — Not obtaining the wll connection

    Dear Sir

    I had applied for a WLL connection with high speed internet connection on 12th of august the thrissur BSNL division offfice. They gave me a memo to be produced at my home exchange. I produced it on the next day. They told me that they will replay to this within two or three days.But no result. I had visited mannuthy exchange for more than three times. They would say some kind of excuses. I also went to the divisional office.They told that the instrument is not available and asked me to contact to the higher grade officer.I had contacted as per the request.But all in vain. They are not telling surely whether they can provide the instrument or not. What should I do?

    thankyou

    yours failthfully
    johnpaulci
    dear sir;
    i m using bsnl will from 2-3 months. But it is getting disconnecting or getting connection lost after 10 min & and getting speend of 7-8kbps. please reply me on [protected]@gmail.com
    sir,
    my bsnl wll huawei connection evry time disconnected.and very slow service.my number [protected].please solved my request and better link of my bsnl wll internet connection link.
    Dear Sir,

    I am a new customer of bsnl wll phone (CT800P) I have made the dial up connection as per guideline book but internet is not connecting. Please serve dial up No.

    M- [protected]
    Email- [protected]@gmail.com
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      D
      Diptikanta Satpathy
      from Chennai, Tamil Nadu
      Jan 22, 2010
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      Dear Sir.
      I have recharged my BSNL number [protected] from my SBI a/c for 220/- on 22/01/2010.
      It didnt get recharged.
      Please do the needful.

      thank you.
      I recharged my mobile no [protected] from icici a/c on 30/01/2010 for Rs 550. But the amount was deducted from bank a/c and bsnl site shows no payment has been made.
      Repected Sir

      i went to Recharge shop I gave my the number to be recharged [protected]

      But they Wrongly recharge to the number [protected] . I already give the complaint for the reversal am waiting for that but no repley is from your side
      I already book the complaint that is through the mobile no : [protected]
      Registerd on : 13/02/10
      Time 02:17:38
      Please Contact to my No : [protected] Or [protected]
      Repected Sir

      i went to Recharge shop I gave my the number to be recharged [protected]

      But they Wrongly recharged to the number [protected] . I already gave the complaint for the reversal
      i am waiting for your reply
      I booked the complaint that is through the mobile no : [protected]
      Registerd on : 13/02/10
      Time 02:17:38
      Please Contact to my No : [protected] Or [protected]
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        R
        Rev B Ratnakumar
        from Coimbatore, Tamil Nadu
        Jan 22, 2010
        Resolved
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        Dear Sir,

        I have lost my Sim card which was having BSNL Excel Prepaid Beladingalu-Power Pack. I request you to kindly block my SIM to avoid misuse of my number. Please issue me the duplicate Sim

        My number is [protected]. Please help me in this matter.
        With thanks,

        Rev B Ratnakumar
        Aug 14, 2020
        Complaint marked as Resolved 
        SIR

        I Lost my [protected] SIM Cord cloud You please I Want Duplicate SIM Cord
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          P
          polabhai kanjibhai gangadiya
          from Veraval, Gujarat
          Jan 21, 2010
          Resolved
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          Resolved

          i have purchase wll phone from bsnl compnay after 6 mnths instrument is not working properly when i visited bsnl office than no body give me any answer.
          Aug 14, 2020
          Complaint marked as Resolved 
          hello, i have some problem in my wll phone( company:HUAWEI, model:T1ETS2288). after i started using internet call cuts frequently. when somebody calls me or when i make a call, other party dont here my voice, then i should cut the call and once again have to dial... give me some solution for this...
          sorry guys...
          BSNL WAISTING TIME IN WLL IF THEY CAN NOT DO THEY HAVE BEEN TO GIVE IT UP
          sir,
          [protected] faulty
          sir,

          [protected] faulty kindly tobe rectified
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            K
            Kumbhare Yogesh Bhawrao
            from Mumbai, Maharashtra
            Jan 21, 2010
            Resolved
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            Resolved

            my name is yogesh kumbhare. this number[protected]
            Registered in my Father Bhawrao P. Kumbhare. We are shifting room at 1/12/2009.
            than we are shifting Application form at 14/12/2009 submit BSNL KULGON (E) ,they are Received form
            and after that they connect line from our balding Junction box. Date (7/01/2010) but not connection
            connect till date, when we are contacted bsnl off. Kulgaon but they not any reason .
            so pls help me what are problem and why leat till date . All work done but just connection not contacted why
            pls help me .
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              RAMAN BUDHIA
              from Varanasi, Uttar Pradesh
              Jan 20, 2010
              Resolved
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              my telephone no. is 2672119 code is 181 from last 2 months my phone is not working properly in a month it is out of order for 20-25 days i have all the comp. no. with me i requested bsnl to waive my rent and other charges as per law i have broadband on my no. also i gave many letters toPRO regarding this but i m receiving full bill from bsnl what can i do now they r charging me without any srevice help me
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                manoj kumar singh
                from Chennai, Tamil Nadu
                Jan 20, 2010
                Resolved
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                Resolved

                service very bad. not according to what they promised
                i purchased bsnl evdo in MAY 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 115kb/s that too at late nite time.. in day time the speed is max at 50kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...
                Aug 14, 2020
                Complaint marked as Resolved 
                i purchased bsnl evdo in august 2009. as they promised the speed of 2mb/s but since my purchase i never crossed the max speed of 700kb/s that too at late nite time.. in day time the speed is max at 350kb/s. i contacted my bsnl zone they said this is wireless connection so speed may vary and didnt even talk to me properly.. i tried to give them return complain but they didnt accept it.. now since last one week i m getting very very bad speed (max 125kb/s) for which i m paying abt Rs. 650 unlimited. pls pls help me for this matter...
                i have a EVDO data card but i didn't access goood speed and very low download speed ...
                Dear sir,

                I am a subscriber of EVDO and staying at Roing arunachal Pradesh. we are not getting our EVDO bill on time for which we are unable to pay the same on time, which also comes with late fine.

                please look in the matter and arrange to the needful so that we the people of roing can have our bill on time and can pay the same on time.

                thaking you,

                Aniruddha Kumar nath
                SBI Roing
                WRNG 205851
                mobile [protected]
                email- [protected]@yahoo.com
                I had purchased BSNL EVDO CARD in ahmedabad and monthly tariff plan was 600, but when I use It, speed is very very slow.
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                  J
                  Jay Shankar Yadav
                  Jan 20, 2010
                  Resolved
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                  Resolved

                  This is my BSNL Tele no:[protected],
                  In every month I face problem with my Internet and end paying full amount to BSNL.
                  I have called so many time to the person who has been assigned to my area but he respond in very rude way.When I told him about complaining he said he is area GTO and asked me if I cant fix the problem myself then I should disconnect my connection.
                  Please help me in this regard.
                  Name of the person whome I have spoken is Sampat he is assigned to Vivek nagar Bangalore area.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Our Internet connection is not working since 6 Days, we had been calling BSNL Call centre right from day 1 and only reply we are getting is that someone from BSNL would be send for attending the problem. And sometimes Call centre associates are not giving any proper reply and disconnecting the line.And most of the time we need to hold the line for half an hour for some associate to attend to us. This is poor service rendered by BSNL call centre. Till now nobody have been send to attend for the said problem. Some higher official must take some initiative and stringent measures need to be taken in order to curtail these problem and ensure that this doesnot happen again.

                  BSNL — broadband internet not working

                  Broadband internet not working sine a week and the phone is not working for more than 3 to 4 months.Poor response from the bsnl
                  service the land line number[protected].Please provide proper support for rectifying the phone and the internet.
                  my internet connection is not working for past 2 months even after repetaed complaints nobody in BSNL has resposded
                  i have called bsnl BROADBAND customer care @ 1991 almost 10 times and lodged so many complaints but its only two times that a person (from bsnl, secunderabad branch) asking for whether the telephone is working fine or not? first of all i dont understand why the telephone mechanics come to home when a made a broadband complaint. i told them repeadtedly that not to send those guys here i have problem with my internet broadband service and that i cannot open any of the secured internet sites. i just want technical support, i asked them to send in a technical person who can solve my broadband problem, its been since 20 days that nobody turned up. and i am fed up with this and now thinking to change my broadband company, i have no problems with bsnl but yes i have BIG problem with the service centre when the company doesnt care for the customer hw can it retian its customers in this competitive world. today is 24 of september 2008 if my problem is not being resolved i wont turn up to bsnl again. i am fed calling the stupid customer care and i just want the technical support here IMMEDIATELY. I Hope my problem will be resolved as soon as possible. my ph. no. is 27766480

                  Hoping you to get my problem solved...
                  I am not able to access the internet since 15 days. Simply closing the complaint docket nos as if they rectified. Really I felt very bad about their services. Many times I rang up to helpdesk and simply they are telling that it cac solve only by exchange people i.e ADSL problem. I went four times to exchange (R. R. Nagar, Basngalore.)& informed but no response from them. Simply they are saying we are doing your work and also showing my complaint (docket o. 994 which was second complaint docket no.)on their register. Even I rang up & asked to Area Manager on 29/092008 and given a mobile no ([protected]) who is handling this activity. I talked with that person on 29/09/2008 but not attended. This is the waty of our public sector BSNL service. Just I am planning to disconnect the service not only broadband even landline connecgtion also.

                  BSNL/Broadband — INTERNET NOT CONNECTING

                  Since six months our Broadband is not working inspite of repeated complaints. After several months a staff came and took the modem and after a week another person came and gave the modem and tried to connect it to the internet, but in vain. He spoke to somebody and told me that the fault was in the exchange and it will be automatically rectified. Till now it is not rectified and nobody has come to look into the matter. Kindly look into the matter and do the needful.

                  Ashok Kumar
                  Assistant Manager
                  RBI
                  Ph.No.25547007
                  Compared to private operators BSNL is lagging far behind, not only in attending complaints, but also at the bill counter. At the Ulsoor Exchange the timings is 8.00 a.m., but the employee turns up only at 8.15 a.m. not once, but always and hence it is better to outsource or give vrs to its employees.
                  ADSL JALDI NAHI AATA HAI ATA BHI HAI TO OH 5-10 MINIT ME CHALA JATA HAI

                  KABHI KABHI 10-15 MINIT SAHI CHALTA HAI KABHI SPEED NAHIN RAHETI HAI

                  PLASE KUCH KIJIA
                  our internet is not working since two days. i have already complained but there is no rectification. i have to complete a project by 14th of april. there is no response from bsnl people.
                  ***********************TOP MOST URGENT ***********

                  Dear Sir,

                  I have booked a complaint regarding my broadband connection is not working and I have booked a complaint on no.1500 on 16.04.2009 at 8.00 AM and I have informed by your dept complaint no. is 88331873.

                  After 5 Days no body has came to attend my complaints after repeating calls on 1500, AEn Kodambakkam 24720144 and DEn Kodambaakam 24844999.I request you please instruct to concerned dept to attend my complaint as soon as earliest.My details are as:-

                  01.Name : Praveen Chand
                  02.Phone No. : 24802073
                  03.Customer No. :[protected]
                  04.Acct No. :22627945
                  05.Plan :HOME 500C
                  06.IP No. :192.168.1.2
                  07.Complaint No. : 88331873 dt 16.04.2009 at 8.00am

                  I hope that my complaint will attend shortly.

                  With Best Wishes

                  Praveen Chand

                  20.04.2009
                  The BSNL Broad band internet is not working for the past two weeks time
                  bsnl people neither respond properly nor they know how to trouble shoot the problems. Better not to complain them. Even better to remove the connection and swich on to some other service provider.(One can even doubt whether they are colluded with other private service providers)

                  Balu, blore
                  Dear Sir

                  I am surender a user of bsnl broad band connection since 4weeks my broad band connection is not working . when i booked a complain in noida office they gave no responce after that i made a direct contact to the bsnl guy since 2 weeks i am requesting him for checking my connection but every time he has the same reply "i will check it" .

                  I am using bsnl connection for internet only. but i think i am wasting my time and money for them..
                  I am sure i don't get any responce for this complaint but still i hope some one on to it.
                  Dear Sir/Madam,

                  I am a resident of Hosur. I took BSNL landline (275194) and broadband connection in March, 2009.

                  Internet is not working properly and in spite of my repeated complaints, no action was taken.

                  I have almost gone 10 times to their office and totally dissatisfied with their response. I am vexed up

                  totally.

                  Kindly look into this issue.
                  Dear sir,

                  My number is 28412143, i got connection in lost month only, here interent is always problem. now also internet is not. I need pices of mind, but i become piceses of mind for your server compare with airtel.
                  now also i am sending send mail throught airtel browering center

                  Thanks

                  ranga
                  my internet connection is not working since a week. my phone no.is 2302477. i registered a complaint with bsnl but no result so far.
                  work order no :1-80cwj7
                  work order no: [protected]
                  work order date: 13/8/09

                  I have called bsnl Broadband customer care more then 15 times and my work order number: [protected] (1-80cwj7) lodged so many complaints but every time person come and see the modem and says your receiving one signal so we have to configure in the board @ bsnl office and my phone out going also not working. I just want technical support, I asked them to send in a technical person who can solve my broadband problem, it’s been since 10 days that nobody turned up. and i am fed up with this please resolve my issue, my Ph: 27843078
                  My phone no is 2812314. My username is JP[protected].Password is Password.
                  Portal ID-SUN [protected]. Password-Password
                  Error - 676, 678
                  Please look into the complaint and do the needful.
                  Ph[protected]
                  Thankyou

                  Sunil kumar
                  45 Asha Vihar
                  Nirman Nagar
                  Jaipur-302019
                  Dear Sir/Madam,

                  I am Venkatesh from R.K.ENTERPRISES, No-2, Venkatappa Building, Behind Peenya Bus Stop, Tumkur Road, Peenya, Bangalore - 58. I took BSNL landline[protected] and broadband connection in August, 2009.

                  Internet is not working properly and in spite of my repeated complaints, no action was taken.

                  I have almost gone 5 times to their office and totally dissatisfied with their response. I am vexed up

                  totally.

                  Kindly look into this issue.
                  Dear sir,

                  I like to inform you that I can not connect my internet connection more than 4 months due to link failure [ error code 678]. I have contacted your customer care centre again and again but got only sms that “Your circuit has been restored” but till now I did not get any fruitful result from your end and no one can visit my place to identify that problem. I have land line connection which I have take only for broadband connection. Can you tell me 4 months is not too much to solve that type of problem. Why should I pay extra amount for inter in every month telephone bill and why should I continue land line connection if I can not use internet.
                  Please do the needful at your end.
                  My landline connection is :[protected]
                  My contact number is :- [protected]

                  Thanking you

                  G.Biswas
                  Hello Sir!
                  I am new here. How does this system works? If I post a complaint who will pay heed to it... By who I mean WHO?? Or are we both writing for our mental satisfaction?? The same way we pray to God and wait for something good to happen...

                  Please comment reply to my complaint... ThanQ

                  BSNL Broadband Internet — Internet not working

                  I am regular user of BSNL Internet.

                  Since last few days my internet connection is not working.

                  Though I have made complaints through my telephone (TelNo.2433649) but my complaint is unresolved.

                  Kindly arrange to solve my problem.

                  Regards

                  Suresh S Ranade
                  TelNO. 2433649
                  For the past 1 month BSNL Broadband in my phone no. [protected] is not working. Internet light is not glowing. Made frantic calls to BSNL but without any success.
                  My broadband is not working properly for the past fifteen days two times already made a complaint even the fault not rectifyed properly. Unable to contact the customer care 1504 due to poor response by the bsnl staff. At least they will go through this complaint and take proper action otherwise I have no option except to go before the appropriate forum to get relief. N.SUDHARSAN ADVOCATE Ph.[protected]. My contact Mobile No.[protected]
                  For the past 3 days our Internet connection not working
                  kindly check the connection

                  my connection number :[protected]
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                    S
                    Soumen Aratdar
                    from Gurgaon, Haryana
                    Jan 20, 2010
                    Resolved
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                    Resolved

                    Dear Sir/Madam,
                    It's been over 1 month (since 18/12/2009), I have requested those BSNL BUGGERS
                    to activate my POWER CARD(Rate Cutter).

                    Everytime I 'm calling the BSNL Customer Care, they listen to my query and Hang Up the
                    call.

                    Once(Luckily),
                    I got those CUSTOMER CARE SENIOR EXECUTIVE(SUCHETA on 08/01/2010) &
                    SUPERVISOR (AMIT on 16/01/2010) on line, told them abt my problem
                    with my BSNL Complaint No and they said to me that
                    my Problem will be sorted out Soon,
                    If not they will call me in order to assist my query.

                    As stated above, I 'm waiting for a call from BSNL Customer Care since 08/01/2010 and
                    no body attended my Complaint yet.

                    My Complaint Details are given Below:
                    Complaint No: 3942162
                    Complaint Date: 08/01/2010
                    Mobile No: [protected] (BSNL Prepaid, General Connection)

                    My question is, How, How can I trust nyone, if the
                    Biggest MOBILE SERVICE PROVIDER by GOVT of INDIA is treating me
                    like a Street Dog wen
                    calling them about the activation of a simple "POWER CARD of Rs.54.

                    I will be grateful to you, If you take look at my problem & sort it out at the best possible way.
                    ---- Soumen Aratdar
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      V
                      VENKATARAMANI K
                      from Bhopal, Madhya Pradesh
                      Jan 19, 2010
                      Resolved
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                      Resolved

                      Sir,
                      I want to subscribe for Ring back tunes provided by the above service provider to my mobile No.[protected]. But before subscribing I want to view the caller tunes thro their bsnl.onmobile.com powered by onmobile Global. But if I select, the window is not playing. This happens several times.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      BSNL, TAMILNADU — Even after repeated reminders BSNL not cares to set right the problem

                      The telephone alongwith broadband is not working frequently and various mails and personal calls have been made to the deparment. They never cares to rectify the problem. Wheres the bill request alone is prompt in service except the connection. Can anybody help me to recitfy my problem. My BSNL No. is[protected]. Mobile[protected].
                      I totally agree with it. BSNL and public sector companies employees and management does not have the shame that they get the money paid as salary and would not be ready to provide the service to the public. Even after I send this mail I sure that they would not respond, because their brain is full of . Better BSNL be privatised. That will be the only whip to make them work. If they do not produce good output cur their salary just like what the government do. If they are not able to provide good services (which is much easier than manufacturing or research) let them keep their face to the sand. It is both the employees and the management which is responsible for this. Shame on you worthless beggars looting public money and do not give them back.
                      only when you are treated like 'daily wages' person then only you will understand. You should get money only when you give the best output. lest go to hell.
                      Mistake in my writing. 4th line intead of 'government' it is to be taken as 'private'. I am pretty confident the shameless beggars, thigh shakers will not reply to this comment. If they have got the guts to prove themselves let them come out and comment for my post.
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                        Pawan Nagori
                        from Sikar, Rajasthan
                        Jan 19, 2010
                        Resolved
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                        Resolved

                        I am Pawan Nagori from Pali Marwar Rajasthan.
                        I purchase EVDO data card from Bsnl In August in 2009.But bsnl dont have this service in my area so i complain on bsnl then there officer said that we check there if there is not working well then we refund your money back after they come to my place and check and give result in that the service is not there so we refund your money back.
                        Now till date they not refund my money back Please Tell Me what to Do.

                        Pawan Nagori
                        [protected].
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          G
                          Gurumoorthy.v
                          from Chennai, Tamil Nadu
                          Jan 19, 2010
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                          My landline Number is 22485035 coming under Pammal Exchange Chennai. My telephone is not working for the past 3 days. My compliant Docket No is 56044508 and 55501538. No action has been taken so far. Whenever I phoned to them, they never bothered to lift the phone and even if it was lifted they will hear as if it is for the first time. After making several complaints they are not rectifying the fault causing great hardship
                          to the customers. No result even after my complaint with GM BSNL Telephones Chennai. I am totally donot know what to do further.
                          landline is out of order
                          my lend line no. is[protected], the telephone is not proper work, humming problam is continew at the time of work start. we are so many complents to local SDO AND LINEMAN but no one salved this problem.
                          regarding this subject please help me and salve the p[roblam otherwise return our deposits and take the services.
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                            Vineet Dewan
                            from Mumbai, Maharashtra
                            Jan 19, 2010
                            Resolved
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                            We have 3 land line connections in Somajiguda, Hyderabad. The numbers are 23402824, 23402476 & 23411171. We have not received the bills for these land line for the past one year from BSNL. They are saying some absurd amounts have to be paid without giving any duplicate bill for us to check the calls. Is there no one in this country who can mend the ways of these government officials. They are so rude when we ask for the duplicate bill as if they are doing us a favour but still not issue any bill and ask us to just pay the amount what they are mentioning. What kind of a service is this?? Just pay whatever they say without getting any proof o[censored]sage.
                            Can some do anything about this. We will not pay till the bill is issued to us.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              Subhash Andey
                              from Delhi, Delhi
                              Jan 19, 2010
                              Resolved
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                              My BSNLtelephone no 2562915 is dead since[protected]. Broadband is installed on this number. I have booked the complaint on 198 on[protected]. Docket no. 74584. No response from BSNL. I tried to contact Shankarnagar office. After trying hecticaly for 2 days I could hear some voice. I explained the things to him. He said he will send the line man. But nobody came. I tried to contact SDE. He gave me the VALUABLE advice to contact Shankarnagar office. I then sent the FAX to DGM on the number indicated in the directory requesting him to direct the workers for urgent action. But nothing has been done. Either the FAX has not reached to him or he dont have the time for such SMALL and useless complaints. He is very busy in increasing the number of connections so that he proudly declares in the press that he has achived the target on paper hiding the number of consumers who have disconnected their connections.
                              I dont know whether this complaint will restore my connection or it will remain on this server for years without any action
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              BSNL — Unavailability of Telephone connection

                              I am living in main city area "Jeevan Jyoti Nagar" of Kishangarh, Distt. Ajmer. I have applied for a BSNL telephone landline conncetion, but was unable to get it, reason as said by the company is that the connections are full in the area. On consulting one of telephone lineman in the area, i got to know that there are 4 poles with DP all nearby my house, but none is having the free line. On further investigation i got to know that there are very few connections in the area & only the possibility is that the DP could be damaged.
                              BSNL says that they will attach every village with Telephone & broadband. but how can they, if they are unable to provide the connection in such a big city & in the main city area.
                              Please sort out this problem
                              Our BSNL landline[protected] is dead
                              Our BSNL landline no[protected] is dead since 2 days please check details and try to solve this problem as early as possible ...
                              Our BSNL landline no[protected]is dead since 2 MONTHS please check details and try to solve this problem as early as possible ...

                              MY MO.NO.;[protected]
                              RAKESH JAYSWAL
                              My BSNL landline no[protected] is dead since one week please check details and try to solve this problem as early as possible ...

                              Thomas George.
                              Rajabaxa Road, WanjariNagar,
                              Ajni Nagpur.
                              My BSNL landline no:[protected] is dead since two weeks. Very poor response from BSNL service provider .

                              Pl. do it on top priority .

                              -G N Girey
                              The telephone No.2741747 installed in the premises of Plot No.41, New Dnyaneshwar Nagar, Manaewada Road, Nagpur in favour of Mr. PIOUS MATHEW is out of order since last 20 days. The complaints have been lodged in your office by personal as well as on mobile, telephone several times. it is regretted to inform you that till date no action has been taken by your end to rectify the phone. Due to which I am suffering lot and also net connection attached to this phone is also non functional. It is also to be noted that no payment is due against this telephone. You are requested to please do the needful at the earliest and rectify /repair the phone immediately. It is requested that the Rental charges for telephone as well as net connection towards this phone do not to be charged for the period of nonfunctioning telephone and net connection as it is more than 20days now.
                              Your immediate action is requested please.
                              Dear Sir,

                              My BSNL telephone service is currently unavailable from couple of days due to this we were unable to make important calls to anywhere.
                              Please find the below details.
                              Phone No[protected],
                              Address - H.S.Panse
                              Plot no-9, Adhyapak layout,
                              Hingna road, Nagpur - 440022.
                              Please try to resolve the query asap.

                              Thanks,
                              Mr.Umesh Panse

                              BSNL Ajmer — non functional landline number

                              telephone number [protected] had a noise developing on use . on registering a complaint the phone has become non functional with a response that it will be done posrt President's proposed Ajmer visit
                              Respected Sir,
                              As mention in subject, we are leave in Kalmeshwar Dist:Nagpur (Maharashtra) that Our Land-line telephone is Dead from last 1 year. We make the complaints to Kalmeshwar BSNL office but the officer does not respond to us they just give excuse to us and say that "CABLE ARE BREAK, CABLE ARE THEFT, ROAD CONSTRUCTION IS GOING ON THEREFORE CABLE ARE BRAKE" and does not solved our problem. Main reason is that they does not provide proper service to us. and also officer are not come to office in time. All day they come to office around 12.00 or 12.30 pm. Our Telephone No. is[protected]
                              Please Sir solved our problem. We face lot of difficulty because of dead land-line.
                              Thank you

                              from
                              Dinesh Patel
                              Our BSNL landline no[protected] is dead since MONTHS please check details and try to solve this problem as early as possible ...
                              Regards
                              S. R. Warokar
                              [protected]
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                                Snehal Vinodkumar Shah
                                from Mumbai, Maharashtra
                                Jan 19, 2010
                                Resolved
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                                My phone is dead from 12th january & when i asked for refund in rent they said to me if your phone is dead for more than 3 days you can get refund of rent. Yester day after 7 days the phone is started for 5 hours and then once again dead this is for not giving me the rent refund. now what to do?
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                hellow sir
                                I am Bharat Patel from Ghatlodiya.My phone is 27773124.it was not working since last three for four months.I have complained may times but no result.I have aslo broad band of BSNL but i am sorry to say now BSNL meaning Bhangar Sanchar Nigam Limited.In computation market this type of service is not fare.If the phone is work or not BSNL has only interested in monthly rent.
                                hello sir
                                i am harsha from narnapura. my phone no. is 29099498. it was not working since last 15days. so plz check it and repair as soon as possible.
                                my BSNL landkine ohone no[protected] is not working since last three days and the local complaint no too is unreachable pl register my complain and see that it is attended asap.
                                Dear Sir/Madam,
                                My name is Paresh Godhania,
                                My Telephone No.[protected]
                                From last 15- days my landline is out of order,
                                I have complaint 3-times, but no action taken form your site,
                                So plaese suggest me that what i have to do now.
                                My mobile no.[protected]
                                pl do needful.
                                Thanks,
                                Paresh Godhania
                                B-102, Ashadeep soc., G.I.D.C.,
                                Plot No.-603, Ankleshwar
                                GUJARAT.393002
                                my BSNL land line phone no[protected] is not working since last 10 days and the local complaint no too is unreachable. please register my complaint and see that it is attended asap.
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                                  Miriam Marchon
                                  from Mumbai, Maharashtra
                                  Jan 19, 2010
                                  Resolved
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                                  Hi,

                                  I am using a BSNL Post Paid connection [protected] since September 2003. Now that its been nearly 6 years, the current SIM card is giving me problems by not detecting BSNL network even in areas of high network availablity. At times, my calls get disconnected after short durations or even on receival of calls.

                                  I have noticed that these problems have been occuring after the 3G introduction. I do agree that my SIM may be old to support the 3G facility. Hence I would want my SIM to be replaced.

                                  Please help.

                                  Regards,
                                  Miriam M
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    noel rasquinha
                                    from Angamali, Kerala
                                    Jan 19, 2010
                                    Resolved
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                                    my connection gets dissconnected every two to three hrs and i have reenter my user id and password in the bsnl portal to access the internet.my complaints have not showed any response.please do something about the problem.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    it has already taken 5 months to provide the broadband service in the name of mrs. atashi bhattacharjee, of 18/a , east road, flat no:2,jadavpur , kolkata:32. the executive personnel of bsnl are unable to give a date of installation whereas in the form and in the customer office of bsnl,it is clearly written that the service will be activated within 90 days of application.

                                    the form no: RKT117223
                                    registration no: JDP/GG/PF/07-08/0011
                                    work order no: JDP/N/GG/PF/07-08/0012
                                    DATE: 03.04.2007
                                    C.O. BILL NO: JDPNCG0011
                                    CASH SERIAL NO: C059918
                                    SCHEME: SULABH II-C for broad band

                                    i hope the action will be seriously taken .
                                    I have given a letter to convert my 250 Broadband plan to UL750 Home plan from 1st June. Iam unable to access if the plan has changed. Kindly let me know. Tel number Mussoorie - 2630244 which has broad Band connection
                                    My broadband connection is not working for last 4 days. I have complained in Telephone Exchange Baghpat 2-3 times but every times the concern officer said that this problem is happening from Meerut Office. But in this situation I am unable to have my facility and in the same manner I may also being charged by the BSNL for my broadband connection.
                                    Please rectify my problems as soon as possible.

                                    My username is -- vsharma8
                                    on the dataone service.

                                    Bharath Sanchar Nigam Ltd — BROADBAND USAGE

                                    UBNORMAL BILLING IN BROAD BAND USAGE FOR THE MONTH OF AUGUST 08, SEPTEMBER 08 AND OCT.08.
                                    oCT.08 BILL AMT. RS.5700/- COMPLAINT PENDING

                                    M.ponnambalavanan
                                    76, sudalaimadan koil st
                                    TIRUNELVELI TOWN
                                    pH.NO.2338413
                                    sir,
                                    i m live in alwar rajasthan and i havea bsnl landline connection for last 2 months and i hava a broad band connection .. speed of my connection is very slow and i am complanning more than 6 times and they do not resplve my problem they give me satisfaction but can't resolve what should i have to do .


                                    my contact no is [protected]
                                    this is karuppiah from 79-b, type-2 quaters, block-7, neyveli-3.cuddalore district tamil nadu. i have booked for broad band services in last year oct 3/2008. till now i didn't receive whenever i enquired them they said that you will be receiving tomorrow till now i didn't.with u r poor customary services i feel that i can opt for tata indicom or relaiance .u r gestation period is very long and poor that i can opt for other companies
                                    HI ...

                                    IT'S MEHUL PATEL FROM AHEMDABAD I HAVE BROADBAND CONNECTION WITH TERIF 750/UL I AM PAID FOR UNLIMITED SERVICE FOR ANY TIME BUT THIS SEVICE WORKING IN 7/4 DAYS IN ONE WEEK I CALLED IN CUSTMER CARE[protected] HI SUBMITD MY COMPLAINT AND SAY ME OK IT WILL BE DONE IN 2 DAYS AND AFTER TWO DAYS IT'S WORKING PERFECT BUT IN ONE MONTH I GOT SAME PPROBLEM IN 7 TIME AND HI ALLWAYS SAY ME SORRY SIR FOR THAT BUT SOME CABLE IS CUTED SO IT'S NOT WORKING I JUST SAY HOW MANY CABLE IN THIS CONDITION HOW IT IS POSIIBLE ?? IT'S CUTED AND COMPNY NEED 2 DAYS FOR REPAIR

                                    SO WHAT THIS IS PERFECT SERVICE ??? WHY H SAYING UNLIMITED FAST IN HIS ADD

                                    IT'S SIMPLY CHITED BY BSNL I NEED ANSWER MO [protected]
                                    Dear Sir,

                                    I had having Bsnl broadband plan of Rs.250, taken connection on 23 june 2009, from that same date my net is not working .
                                    I had already filed complaints 4 times through phone on this no [protected], & also given application in written .

                                    After complaining too many times some people come to rectify errors, but the problem is still there .

                                    Kindly help me as soon as posible.

                                    Thanks
                                    Subscriber o[censored]nlimited Home plan under annual payment scheme, paid bill till June-2010. The BB link disconnects intermittently during important works spoiling time and money. Lodged several complaints, no improvement.
                                    dear sir.
                                    I am using bsnl broadband service.my landline telephone number is[protected]. I am facing problem about connectivity of broadband. i tried to inform to my near exchange.but they are not listening to me properly. i am a student and i need internet at every condition. In our city there is only bsnl internet service provider.so I need to use its servies.so please help me as soon as possible.I will be thakful to you for this.
                                    Yours faithfully,
                                    Hi,
                                    BSNL frequently sending wrong bills.we were complain so many times about this but no action has been taken by BSNL. In our area BSNL only broadband service provider so i am not want to discontinue their service but this is became a nightmare for me. Please find below details which prove my word and please suggest some way out.

                                    Plan:BBG FN 500

                                    Bill Period Broadband Usage Other Charges (INR) Total Bill (INR)
                                    DEC-09 1.919 GB 3,003.99 3441.00
                                    MAR-10 6.596 GB 2,861.21 3274.00
                                    May-10 2.171 GB 9,538.00 10483.00

                                    NOTE:
                                    1. Download/Upload Limit (MB/ GB) per month: 2.5 GB
                                    2. Additional Usage Charges/MB beyond free download/upload limit (Rs): 0.60

                                    Thanks in Advance
                                    Subrata C
                                    BSNL Complaint IDs

                                    [protected] dated 2/6/2010
                                    [protected] dated 20/7/2010
                                    [protected] dated 1/8/2010

                                    My telephone No.[protected] with Broadband facility, Broadband plan Home Unlimited

                                    Since 29/5/2010, the broadband on the above telephone is not giving proper service, the same permanently out of order from 29/5/2010 to 21/6/2010, thereafter when it was got repaired after a long chase the same is still not giving uninterrupted service, some time DSL link is not available some its light on modem is blinking, sometime even link available but internet not working. I am very much upset. Thogh a good infrastructure has been there with BSNL but the service provided is very poor.

                                    Kindly do something to solve my problem.
                                    Dear Sir /Mam

                                    I have telephone connection[protected] In a prime location of the city. BSNL provides broadband services to in the location mentioned below but the officers say that they cannot provide broadband service to me due to technical limitations. They are not ready to provide me the response in a written document.

                                    Location: 225/1843 Sant Tukaram Nagar, Pimpri, Pune 411018 INDIA

                                    Please help me in this regard.

                                    Thanks
                                    Sidram Baiger
                                    [protected]
                                    [protected]
                                    dear sir i would like to inform u that i have applied for a broadband service but its not been yet connecteed they gave me a period of 8 days but now they are asking for more 10 days and not even listening to my coplain and even i already got my modem my bsnl no is[protected] and i m a student i have to go to cybercafe everydday and spend alot on internet tahts y i have got this modem but they are taking alot of time ...sir when i gave a application on 15/8/14 but still no reply from them just they are telling me that they have alot of work
                                    Dear Sir or madam,
                                    I have a complain regarding BSNL Broadband services. In spite of complaining again and again, no action hasbeen taken. I pay full payment on time (somtimes in advance).

                                    Action taken by them: 1. They only call without any remedy. 2. Sometimes they suggest to configure modem and go the them and they do also, but no remedy i.e situation is as usual. 3. I approached to concerned SDO office but no body is ready to help.

                                    Sir, in this regards, I would like to mention that it ia an implied contract between the BSNL and me. I have to pay the fee/charges levied by BSNL and the BSNL will provide service to according to the plan promised.

                                    Sir, I am paying monthly charges regularily .

                                    My grievance:--1. Is spite of full payment Why not the BSNL is not providing service?
                                    2. I am facing this problem during entire month Nov 14. Will it wave the monthly charge on account not providing services?
                                    3. Will compensate the loss occured during this period?


                                    My number is, [protected], Broadband connection.
                                    alternative mob no- [protected]

                                    Regards,
                                    Sheo Mangal Tiwary
                                    D/218, Block-A, Khutadih, Sonari, Town- Jamshedpur
                                    Jharkhand- 831011
                                    BSNL broadbank serve is not upto the mark.
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                                      Sameer Kumar_Avision
                                      from Roha, Gujarat
                                      Jan 18, 2010
                                      Resolved
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                                      Bsnl Bhopal has not provided online bill payment facility for using internet by NETWORK INTERFACE CARD (NIC, WLL) till date.When I searched for paying internet connection bill online through bsnl portal no such facility are available for Bhopal consumer.This facility is only provided for the consumer of Dewas, Ujjain, Indore, Gwalior but as a state capital Bhopal lack behind these growing cities of Madhya Pradesh through MPONLINE.GOV.IN.
                                      I also visited in the web site http://www.billjunction.com for the same there also Bhopal is not listed-in those who provided online bill payment facility for internet users.For your information list is given below:.....

                                      http://www.billjunction.com/NewBJ/billers.jsp
                                      This online bill payment service is presently available in the following cities.
                                      Click on each city to know more...
                                      Agra Ahmedabad Allahabad Amritsar Aurangabad Bangalore Baroda Belgaum Bhilwara Bhubaneswar Bijapur Calicut Chandigarh Chennai Cochin Dehradun Delhi Erode Gadag Gorakhpur Guntur Hubli Hyderabad Indore Jaipur Jallandhar Jamnagar Jodhpur Kakinada Kanpur Kolhapur Kolkata Lucknow Ludhiana Madurai Mangalgiri Mangalore Mumbai Mysore Nagpur Nasik Nellor Panjim Pondicherry Pune Raichur Rajkot Salem Shimla Shimoga Solapur Surat Tenali Thirupathi Tiruppur Trichy Trivendrum Trichur Udaipur Udupi Varanasi Vijaywada Vizag
                                      Please do needful and make it worth so as resident of Bhopal can avail this much awaited facility.
                                      Sameer Kumar, Bhopal , (M.P.)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      My Landline Telephone is Dead since last 4 day i have complaint also on 198 ...
                                      My Number is[protected]
                                      worst service provided by your bsnl costumer service center, your call center persons are half literate,
                                      since morning i am calling them to restore my service after paying my dues i am your costumer since last five years, do you want that i should change service network, just for this cause.you can confirm from your person mr.rajeev available on call centre who has refused to talk me to your group leader today.most importent due to this problem only bsnl is loosing its coustmer base, being the launcher of the service.i dont except any positive responce from bsnl but bfor record my self has posted.
                                      how i can pay online bill payment????????????I am puzzzeled actualy.
                                      GGGGGGGGG
                                      I am unable to pay online for my nic data card no [protected]. The nic service has been blocked from more than one and half month.
                                      Really it very frustrating issue that in this hi tech age, bsnl bhopal is not having online payment service.

                                      I am using bsnl EVDO and mostly remain on roaming, so it has become big problem to me to pay internet bill.

                                      I request to bsnl executives to enable this service at their earliest.

                                      Thanmks

                                      Anurag
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                                        Deepak Varma
                                        Jan 17, 2010
                                        Resolved
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                                        BSNL- Indrayaninagar, Bhosari Pune.
                                        I renewed my broadband internet service by paying @ 5700 in Dec 2007. After using the service for few months, my phone line (and so internet also) becomes DEAD (March 2008). There was no communication from BSNL about this. We launched the complaint through phone.

                                        After few weeks we heard from neighbors that all the BSNL lines are dead in Indrayaninagar area.

                                        We waited few months after learning from others that BSNL is setting up new exchange for Indrayaninagar.

                                        Nothing happened after 4-5 months. So I went to BSNL Bhosari main center with a written complaint and asked them about the status. Same reply- "It will start in few weeks or month".
                                        I waited for few more months. NOTHING happened.

                                        I reached BSNL office again with old and new complaint letter and this time asked them to refund the amount I paid for the internet 8 months back. The manager signed the complaint and gave me back. NOTHING HAPPENED.

                                        Today it is Jan 2010 and I heard that still BSNL officers there, gives same reply to the people of Indrayaninagar that the lines will start in a month or so.

                                        I have not yet got the refund, neither apologize letter, neither regret letter, neither any notice and any other communication from BSNL on this issue.

                                        Can anyone look into this?
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        BSNL — disconnection of internet server

                                        the broad band server is very slow as it result in disconnecting of the server and also gives slow speed to my computer so i humble request you to please take an action soon .................telephone no. [protected]
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