Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 67

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akrus
Jun 25, 2021
Report
Copy

I want to get UPC from my bsnl no but they are sending" Request for UPC for your mobile no. [protected] could not be processed.Please retry after some time" insteed o[censored]PC. I have sent several time but not getting UPC.
Plzz help as soon as possible
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sunitsri
    Jun 24, 2021
    Report
    Copy

    Address: Triveni Colony Bhilai 490020,

    "transaction failed due to invalid service class"
    I tried recharge from online portal of bsnl it shows me the above error for few weeks. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
    Please resolve this error.

    Kindly request you to resolve my issue as soon as possible

    Regards
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sunitsri
      Jun 24, 2021
      Report
      Copy

      Address: Triveni Colony, Bhilai 440010
      Website: bsnl.co.in

      "transaction failed due to invalid service class"
      I tried recharge from online portal of bsnl it shows me the above error for few days. I unable to recharge because of this. I tried extended validity recharge and also talk time recharge but not done.
      Please resolve this error.
      I try to contact bsnl customer care number but they not reached.
      Kindly request you to resolve my issue as soon as possible
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Banshngainlang kurbah
        Jun 24, 2021
        Report
        Copy

        Not able to receive incoming calls from BSNL numbers on my Bsnl number ported to airtel.

        Address: Meghalaya

        I recently ported my BSNL postpaid number to Airtel prepaid ([protected]). After my Airtel sim is activated, it is working fine with other connections however calls cannot be made to my ported airtel number from those using BSNL connection as it says that my number does not exist. Calls from other connection and outgoing calls are working fine however calls from Other BSNL numbers don not work....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        M
        mohanan53
        from Bhopal, Madhya Pradesh
        Jun 24, 2021
        Report
        Copy

        Address: Ahmedabad Telecom District

        Security deposit refund of Rs.3249.18 pending for the last six months. Everybody like CMD, DGM, DIRECTOR FINANCE, ACCOUNTS OFFICER tightly silent and not paying refund, A/c[protected] phone disconnected from 18th December, 2020
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Jun 24, 2021
        Updated by mohanan53         Not resolved. BSNL making me fool saying that Refund order No.RE[protected] dated 30.01.2021. This one kind of cheat by Accounts Section (Refunds). They never release payment but referring to the above refund order continue to cheat.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Pavan127
          Jun 24, 2021
          Report
          Copy

          Address: Kidwai cancer institute
          Website: Zoomcar rentals

          On 23/06/21 I booked zoomcar ride with in city
          Amount was debited but car was not booked
          This is twice same situation for me
          When can I expect refund
          Such a cheap app same issues always
          +2 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Y
            Yashika Kataria
            Jun 23, 2021
            Report
            Copy

            Address: Chandigarh

            I'm using bsnl prepaid sim and when I'm trying to recharge my no. It's showing failed every single time I even tried from bsnl app It's not working as well. I'm from chandigarh and request you to resolve my issue. I've tried paytm and googlepay to recharge everytime its getting failed
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              ra2021
              Jun 23, 2021
              Report
              Copy

              I did port message on my number 9********* on my bsnl sim but now i am not getting upc code. i have done it so many times but not getting any code
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Jun 23, 2021
              Updated by ra2021               Still trying so hard but not getting any message

              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Girraj1967
                Jun 22, 2021
                Report
                Copy

                My mobile no [protected].I sent port message on 1900 many times but not getting upc code
                +1 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Shaunak bhatt
                  Jun 22, 2021
                  Report
                  Copy

                  Not able to send port sms to 1900 from my bsnl sim.. Always failed whil sending and hence not able to receive UPC code.. Pls help me asap
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    bijuandb
                    Jun 22, 2021
                    Report
                    Copy

                    I have sent porting request to 1900 for my number [protected].The request has been denied twice and was asked to retry everytime. Please check and resolve the issue asap.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      RSinghP
                      Jun 22, 2021
                      Report
                      Copy

                      Suddenly my bsnl sim is showing below issue:

                      Sim card is not ready.

                      Till 10th June evening it was working fine, but at night this issue came up.

                      I have tried reinserting the sim, phone restart, cache clear everything but issue still persists.

                      I tried contacting the customer care but there is no particular contact no for U.P zone mentioned.

                      Please do the needful ASAP.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mohammed Shoeb Qureshi
                        Jun 21, 2021
                        Report
                        Copy

                        I'm trying to get UPC code since 2 months.
                        But unable to get it. They says server is down .or some other reasons.
                        May God ruin BSNL
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        View replies
                        Poda patti.You go to hell
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mo@123
                          Jun 21, 2021
                          Report
                          Copy

                          I have enough Balance and validity but also messege to 1900 about porting my bsnl number is always fails. Please solve the issue
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            JITEN6719
                            Jun 21, 2021
                            Report
                            Copy

                            Sir/Mam,
                            Few months earlier I just port my Jio number [protected] in BSNL I thought that BSNL network is awesome and it's provide me sufficient network but seriously I was wrong, I suffered in a trauma because of BSNL network and now after completion of 3 months/90 days my message is not going to 1900 to port and it is saying error why???? Now that's a big scam than any other first they ask you to join it's network because its plan is good than other networks but now... Please I also have active plan and also has sufficient talktime please take some action...🙏🏼
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vikash8513
                              Jun 21, 2021
                              Report
                              Copy

                              Address: Meerut

                              I do a bill payment of 353 throw phone pay and amount is deducted but payment is failed
                              +1 photos
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shivamsaini89
                                Jun 21, 2021
                                Report
                                Copy

                                Address: Tappal(202165),Aligarh

                                I'm from Aligarh area
                                Tappal(202165), Aligarh

                                Getting no mobile network not any single bar in our mobile phones.
                                We are facing this issue from last 15days.
                                I had port in recently from jio to bsnl. Plz plz solve this issue I'm very frustrated.. Bcoz I can't go for any other operator for 90days.
                                So plz I'm requesting to u. Plz resolve this issue
                                We are not able to make or getting calls from anyone..
                                And internet too.
                                Plz solve this issue ASAP.
                                +1 photos
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Jun 21, 2021
                                Updated by Shivamsaini89                                 Plz provide bsnl networks in Aligarh rural areas
                                View replies
                                Worst experience with bsnl
                                Worst district in network aspect

                                I'm from Aligarh district

                                Address = Tappal(202165) Aligarh

                                Bsnl done nothing after complaining tonns of time

                                I'm facing lots of network issues in this area

                                Didn't get any single bar of network
                                Can't able to access internet by the time I switched to this network
                                Bsnl is the network that showing roaming even after I didn't move to other district

                                That's the reality of bsnl operator

                                Plz do something Aligarh's bsnl office
                                We are facing lots of issues
                                Not able to make calls and not able to connect with internet by the time we switched to this network

                                Plz do something bsnl workers u have paid with good salary by our government

                                Aligarh is the worst district that I have ever seen in network aspect
                                Aligarh's bsnl office plz do listen our complaints and do something
                                Be shameless yourself

                                I never faced these types of issues in any other district or any other area.
                                I never faced these types of issues in Jewar(is the place which is 10km from here) and any other place

                                But I do face these problems only in this area
                                I never able to use internet in bsnl in this particular area

                                I'm still hoping that you would make the network issues from worst to better at least

                                At least plz provide that much network that we can make calls or access normal internet

                                If any bsnl agent seeing this plz contact me

                                My number is [protected]
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Raj Mahendar Sanjivani
                                  Jun 21, 2021
                                  Report
                                  Copy

                                  Address: 2-3-124 MADHAVA NAGAR OLD POST OFFICE SANGAREDDY, 2-3--124, 2-3124

                                  Iam recharged two times but not working INCOMING & OUTGOING CALL NOT WORKING lz solve my problem
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sksarif19
                                    Jun 20, 2021
                                    Report
                                    Copy

                                    BSN network not working
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sksarif19
                                      Jun 20, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: KHAMADAGADE BIJAYRAM, BAJEPROTAAPPUR, NEAR JUNIOR GIRLS SCHOOL

                                      Ami three day dhore UPC code pache na
                                      Pl my UPC code send
                                      Jun 23, 2021
                                      Complaint marked as Resolved 
                                      BSNL pH number 9091713841 Ami UPC pache na
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      4 other people found this review helpful
                                      4 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Idea Cellular
                                        3.2
                                        (16717)
                                        Reliance Communications
                                        3
                                        (22896)
                                        iRechargeOnline.com
                                        1
                                        (243)