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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 69

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A
Agnihotri8
Jun 14, 2021
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Hi i have done recharge today the amount is deducted from my bank account but recharge not done kindly solve this issue
Mobile number [protected]
Transaction id.[protected]
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    S
    Santoshmhaske
    from Pune, Maharashtra
    Jun 14, 2021
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    Address: At post Kotamgaon, Tel & Dist Nasik. Pin Code:- 422105

    I am looking for support from the BSNL Fiber optic connection for the last couple of days.

    My Fiber optic connection is down for the past 11 days, I have raised a complaint on 4th June and it's still not resolved yet and they marked my complaint([protected]) as resolved.

    However, one guy came from BBNL and they resolved the issue only for the new connection which is in front of my connection, and even not checked my connection connectivity. He says your connection is from BSNL not from us so contact them.

    So I again raised a new complaint([protected]).

    Please take a look at this matter.

    Thank you.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      D
      Dhruba Prasad Bakshi Goswami
      from Kolkata, West Bengal
      Jun 14, 2021
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      Complaint for BSNL mobile Prepaid connection

      Address: Sapatgram/ Dist : Dhubri/ State :Assam / Pin :783337

      Hello
      I am Dhruba, my BSNL prepaid mobile no is [protected].
      My complain is against BSNL prepaid GSM service.
      Issue is Very poor network coverage in indoor and outdoor in our area. Also from last 9 months I am trying to complain docket for this issue the coustomer care executive has refused to take my complain by say there was a technical issue in syatem or application.

      So need your kind help on this matter....
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      H
      Himani kaul
      Jun 13, 2021
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      My BSNL sim is not working for past 1 day. There is no incoming and outgoing and my Mobile is working fine. Please help.
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        I
        Isahac P M Holy Vision
        Jun 13, 2021
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        Address: Telephone House, Bengaluru-560001

        Landline No.28512202 is not working since December 2018
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          N
          nakul srivastava
          Jun 12, 2021
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          Tele Verification no 1507 not responding

          I have port in bsnl
          My sim ported in bsnl.nertwork show but your 1507 televarification not responding
          Mobile no is [protected]...
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          D
          Daya7071
          from Hanumangarh, Rajasthan
          Jun 11, 2021
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          Address: Satipura ,Hanumangarh,Rajasthan

          No[protected] not working lasr 15 days. I request concerned office and working on it
          Govt Senior Secondary school Satipura, Hanumangarh, rajasthan
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            B
            bmehta26
            Jun 11, 2021
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            MY LANDLINE VOICE IS NOT CLEAR AT ALL, ITS SOUNDS LIKE RAINY( voice is cracking) and can’t hear anything. I am writing this email as we ( me and my wife) both are Senior Citizens, I am 76 years and my wife is 70 years old,
            We both are Medically handicapped and challenged as I have Lung/ Diabetes condition and my wife is a paralysis/Heart Patient. We are staying by ourselves and to getting help or any Medical assistance is ONLY VIA LANDLINE, We are habituate to use landline only.
            Our doctor has strictly advised not to step out of home in current COVID pandemic.
            We have one of our well wisher went to BSNL office along with Phone instrument to make sure it’s not the phone instrument having issue and BSNL technician confirmed phone instrument is working fine and there is no issues.
            It appears there is line issue which they came couple of times to fix it but that worked only for a day or 2 and this is an ongoing issue for almost over last 5-6 years. We both are used to only using Landline and Its more of a reason to get it resolved now as due to pandemic and given our health condition "IT NEEDS TO BE RESOLVED on Urgent basis".
            WE will greatly appreciate if you can look into this matter ASAP and fix it forever.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              T
              Tarun Kaur
              Jun 9, 2021
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              Address: Khajrula, Jalandhar. Punjab

              It’s been almost 5-6 months since I’ve got bsnl wifi. And i have never seen such poor service. The area office intentionally turn off their phone when the wifi is down which is almost every other day. I have the most expensive package and still my wifi runs so damn slow on the rare days it actually works. Rest of the time the company people turn off the wifi for days and even weekends. I am missing online classes, i have exams and have to go to some other place for wifi. No compensation given for all the times wifi had been down, haven’t fixed the speed of the wifi. Made multiple complaints to the company and not once any service staff came to check the problem. Not even once. The area office simply turn off their phones when the wifi is down and they are no help at all. This is the most ### company. No value for CUSTOMERs, doesn’t matter what the CUSTOMERs have to go through because of companies negligence even though we pay for wifi on time. There is no accountability. I’m surprised how this company has lasted this long. Not giving us the wifi or the speed even though we pay in full for it is fraud. I really hope people realise that they don’t have to take ### from such companies and move on to its competitors instead, which is exactly what I’m going to do.
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                G
                goldengopi
                Jun 9, 2021
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                The Speed of BSNL Premium Fibre connection I have not meeting the speed I am intended to get ( 200 Mbps), I am just getting around 30, refer attachment.

                Connection No:[protected]

                Repeated complaints to the concerned landed in Deaf ears.

                BSNL Staff (Mr.Sathya, DE; [protected]) behaves rudely with me, as if he is providing the service free. And I have called at-least 5 times in the past 10 days but no use.

                Kindly intervene and resolve.

                I am been charged high for not the benefits I am getting

                Regards
                A.M.Gopinathan
                +1 photos
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                  S
                  Swachhatoya Das
                  Jun 9, 2021
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                  My Sim card has suddenly stopped working. I had my Sim card changed just a few months ago and again l am facing the same issue.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    nirmalpandey63
                    Jun 9, 2021
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                    My message is not going to 1900 for port my prepaid BSNL No. ([protected]) where as I can send message to any other mobile number from BSNL. I have Valid plan and balance.
                    I need this code urgently as I wanted to PORT to JIO because in my areas BSNL network is very bad and I could not OTPs.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      D
                      Dip54321
                      Jun 9, 2021
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                      Address: NAMOTELOTA HATTKRITINAGAR PURBA BURDWAN 713128
                      Website: Bsnl.co.in

                      Dear
                      Sir October 2020 i am trying port to other operator due to bsnl network is very poor and showing 2g network.i am contact customer care and log the complainant but still naw waiting problem not solve.
                      Upc codw can not be generated as there substituting contractcual obligations.so please solve my issue as soon as possible
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                        R
                        Ravi Kiran Kumar N
                        Jun 9, 2021
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                        By SENDING PORT [protected] TO 1900 NOT GETTING THE UPC CODE.

                        Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
                        Is only reply always
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                          S
                          Samir Basu
                          from Delhi, Delhi
                          Jun 8, 2021
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                          Address: Tripura State electricity Corp.Ltd, Corporate Office, Bidyut Bhaban. North Banamalipur. Agartala. Tripura Samir Bose

                          Sir,
                          With due respect, I am to inform you that a fraud call from mobile no.
                          [protected] on 8.6.2021 came to my mobile no saying that he needs some updation for KYC for BSLN mobile I am using, otherwise he will block my sim from today, it was in a threatening mood from him. I think it is totally a fraud call, he wants to do this mischief to know my details account of Bank etc.
                          I shall lodge a complain in the Nearest Police station immediately, meanwhile you may look into this matter and locate that person if he is a fraud one and hand over to him to Police and immediately he should be behind the bar, as per law. His sim should be immediately blocked to save other citizens. he himself identify himself as BSNL staff of delhi. but after traking his mobile it shows he is from Kolkata or chennai...details tracking record reflected below for your reference please.
                          Search results of mobile Tracker +91 [protected]

                          +91 [protected] - SIM CARD DISTRIBUTED AT CHENNAI
                          OWNER / NAME OF THE CALLER: * Privacy
                          ADDRESS / CURRENT GPS LOCATION: No GPS Apps found
                          LAST LOGIN LOCATION (FACEBOOK / GOOGLE MAP / TWITTER / INSTAGRAM ) No History
                          LAST LIVE LOCATION 3 Days
                          NUMBER OF SEARCH HISTORY: 3 times in the Past
                          LATEST SEARCH PLACES : Chennai, Chennai
                          WEBSITES / SOCIAL MEDIA / JOB PORTALS /ONLINE PORTALS CONTAINS THIS NUMBER ? Yes ! ( 4 Places )
                          OTHER TELECOMS OPERATORS IN PHONE AREA : Airtel, JIO, VODAFONE, IDEA, BSNL
                          NO.OF DISTRICT / REGION IN THE STATE : 1
                          TELECOM CIRCLE CAPITAL : Chennai
                          MAIN LANGUAGE IN THE TELECOMS CIRCLE : Tamil
                          OTHER LANGUAGES IN THE TELECOM CIRCLE : Telugu, Kannada, Urdu and English
                          LOCAL TIME AT PHONE LOCATION : 08/06/21 17:06:42 : Hours
                          HOW LUCKY THIS NUMBER ? star image star image star image star image star image star image ( 6 / 10 Stars) - Numerology Astrology new image
                          UNIQUE SEARCH REQUEST REF : M[protected] / GPS Tracking

                          Thanks.

                          A line of confirmation will highly be appreciated.

                          Samir Bose. Legal Cell, Corporate Office, TSECL, Agartala.Tripura
                          Pin 799001. Phone no. [protected], [protected].
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Manideep6615
                            Jun 8, 2021
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                            I am unable to send port message to 1900 from my bsnl number [protected]. But can send messages to others. Messages getting failed everytime.

                            Can't connect to customer care on any platform.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              R
                              Ramaswamy Y S
                              Jun 7, 2021
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                              Please note that, I am unable to port my bsnl number. I am in Chennai circle. I have tried nearly 25-30 times by sending PORT(Space)Mobile number to 1900.

                              Initially, I get a message
                              "Your request for UPC has been delayed. Please wait while your request is being processed".

                              After 3-4 minutes, I get another message
                              "Request for UPC for your mobile number 94999XXXXX could not be processed. Please try after sometime"

                              I am fed up with the above messages - as I have been trying for pretty long time since one month. Please see and resolve this vexing issue.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Anand Kumar SM
                                Jun 7, 2021
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                                Hi,
                                I am trying to get the port number by sending messages to 1900, but getting reply "Request for UPC for your mobile no. XXXXXXXXXX could not be processed. Please retry after some time."

                                Whom should I contact to get this issue addressed? 1503 Customer care was not helpful.

                                Regards
                                Anand Kumar SM
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                                  A
                                  Anjali yadu
                                  Jun 7, 2021
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                                  Address: Kerala

                                  I tried to recharge my prepaid number using my debit card twice. Both the time the transaction got failed and I have yet not received any refund.
                                  Date of transaction 3 June 2021
                                  Number of attempts made 2
                                  Status of transactions Fail

                                  Complainant filed on 7 June 2021
                                  +1 photos
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                                    R
                                    Res Hab
                                    Jun 7, 2021
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                                    No internet connectivity since 1 day .
                                    Complaint registered but no updates on it
                                    Complaint No:[protected]
                                    Please resolve the complainant as fast as possible
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