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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 70

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N
nirmalpandey63
Jun 9, 2021
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My message is not going to 1900 for port my prepaid BSNL No. ([protected]) where as I can send message to any other mobile number from BSNL. I have Valid plan and balance.
I need this code urgently as I wanted to PORT to JIO because in my areas BSNL network is very bad and I could not OTPs.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Dip54321
    Jun 9, 2021
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    Address: NAMOTELOTA HATTKRITINAGAR PURBA BURDWAN 713128
    Website: Bsnl.co.in

    Dear
    Sir October 2020 i am trying port to other operator due to bsnl network is very poor and showing 2g network.i am contact customer care and log the complainant but still naw waiting problem not solve.
    Upc codw can not be generated as there substituting contractcual obligations.so please solve my issue as soon as possible
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      Ravi Kiran Kumar N
      Jun 9, 2021
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      By SENDING PORT [protected] TO 1900 NOT GETTING THE UPC CODE.

      Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.
      Is only reply always
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Samir Basu
        from Delhi, Delhi
        Jun 8, 2021
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        Address: Tripura State electricity Corp.Ltd, Corporate Office, Bidyut Bhaban. North Banamalipur. Agartala. Tripura Samir Bose

        Sir,
        With due respect, I am to inform you that a fraud call from mobile no.
        [protected] on 8.6.2021 came to my mobile no saying that he needs some updation for KYC for BSLN mobile I am using, otherwise he will block my sim from today, it was in a threatening mood from him. I think it is totally a fraud call, he wants to do this mischief to know my details account of Bank etc.
        I shall lodge a complain in the Nearest Police station immediately, meanwhile you may look into this matter and locate that person if he is a fraud one and hand over to him to Police and immediately he should be behind the bar, as per law. His sim should be immediately blocked to save other citizens. he himself identify himself as BSNL staff of delhi. but after traking his mobile it shows he is from Kolkata or chennai...details tracking record reflected below for your reference please.
        Search results of mobile Tracker +91 [protected]

        +91 [protected] - SIM CARD DISTRIBUTED AT CHENNAI
        OWNER / NAME OF THE CALLER: * Privacy
        ADDRESS / CURRENT GPS LOCATION: No GPS Apps found
        LAST LOGIN LOCATION (FACEBOOK / GOOGLE MAP / TWITTER / INSTAGRAM ) No History
        LAST LIVE LOCATION 3 Days
        NUMBER OF SEARCH HISTORY: 3 times in the Past
        LATEST SEARCH PLACES : Chennai, Chennai
        WEBSITES / SOCIAL MEDIA / JOB PORTALS /ONLINE PORTALS CONTAINS THIS NUMBER ? Yes ! ( 4 Places )
        OTHER TELECOMS OPERATORS IN PHONE AREA : Airtel, JIO, VODAFONE, IDEA, BSNL
        NO.OF DISTRICT / REGION IN THE STATE : 1
        TELECOM CIRCLE CAPITAL : Chennai
        MAIN LANGUAGE IN THE TELECOMS CIRCLE : Tamil
        OTHER LANGUAGES IN THE TELECOM CIRCLE : Telugu, Kannada, Urdu and English
        LOCAL TIME AT PHONE LOCATION : 08/06/21 17:06:42 : Hours
        HOW LUCKY THIS NUMBER ? star image star image star image star image star image star image ( 6 / 10 Stars) - Numerology Astrology new image
        UNIQUE SEARCH REQUEST REF : M[protected] / GPS Tracking

        Thanks.

        A line of confirmation will highly be appreciated.

        Samir Bose. Legal Cell, Corporate Office, TSECL, Agartala.Tripura
        Pin 799001. Phone no. [protected], [protected].
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          Manideep6615
          Jun 8, 2021
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          I am unable to send port message to 1900 from my bsnl number [protected]. But can send messages to others. Messages getting failed everytime.

          Can't connect to customer care on any platform.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            R
            Ramaswamy Y S
            Jun 7, 2021
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            Please note that, I am unable to port my bsnl number. I am in Chennai circle. I have tried nearly 25-30 times by sending PORT(Space)Mobile number to 1900.

            Initially, I get a message
            "Your request for UPC has been delayed. Please wait while your request is being processed".

            After 3-4 minutes, I get another message
            "Request for UPC for your mobile number 94999XXXXX could not be processed. Please try after sometime"

            I am fed up with the above messages - as I have been trying for pretty long time since one month. Please see and resolve this vexing issue.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              Anand Kumar SM
              Jun 7, 2021
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              Hi,
              I am trying to get the port number by sending messages to 1900, but getting reply "Request for UPC for your mobile no. XXXXXXXXXX could not be processed. Please retry after some time."

              Whom should I contact to get this issue addressed? 1503 Customer care was not helpful.

              Regards
              Anand Kumar SM
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                Anjali yadu
                Jun 7, 2021
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                Address: Kerala

                I tried to recharge my prepaid number using my debit card twice. Both the time the transaction got failed and I have yet not received any refund.
                Date of transaction 3 June 2021
                Number of attempts made 2
                Status of transactions Fail

                Complainant filed on 7 June 2021
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Res Hab
                  Jun 7, 2021
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                  No internet connectivity since 1 day .
                  Complaint registered but no updates on it
                  Complaint No:[protected]
                  Please resolve the complainant as fast as possible
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    Vigneshshetty
                    Jun 7, 2021
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                    Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi- 110 001

                    I am landlord of Palli Exchange, Karkala (Mangalore Zone) Karnataka. My complaint is regarding due of rent for premise rented to BSNL and BSNL Mobile tower. BSNL haven't paid single penny since October 2020. Due rent is approximately 1.80 lakh. It is really mental harassment to us as no officers from BSNL would convey concrete response regarding payment. I am really tired to calling different contact numbers of different offices. During this hardtime of pandemic, they are making us suffer. I would like someone who is authorized to approve payment contacts me and make the payment. Thank you. Here is my mail id [protected]@gmail.com and contact number [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      B
                      balaji
                      from Chennai, Tamil Nadu
                      Jun 7, 2021
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                      Address: Bsnl, mothilal street, kumbakonam, 612001

                      Bsnl fibre broadband in Sathyabhama nagar, annalagraharam, kumbakonam, thanjavur district is very slow and offen not working.BSNL sub contractor offen disconnecting and doing some repair without bsnl knowledge. If we complaintvto bsnl. Withing few minutes fault booking had been closed without clearing the fault physically.
                      This is happening for more than 5months here.
                      But billing for bsnl is charged for fully.To be frank we are consuming 200GB per month out of 3300GB quota only due to slow speed and not working. NO BSNL staffs willing to check this sub contractor work physically.
                      Even this sub contractor are doing gangism and not allowing other broadband brand to lay cable . Necessary action needed .BSNL Kumbakonam Div Engineer should inspect this time .
                      Balaji C, Sathyabhama nagar, Kumbakonam-612401
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        monjur02
                        Jun 6, 2021
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                        Address: Bamunimaidan,Giwahati-21

                        I have surrended Cell one post paid connection Mobile no.[protected] two years back, at Noonmati, Guwahati, Assam

                        Till to-day I have not received my deposit amount Kindly look into the matter and arrange to release the deposit amount immediatelly.

                        With regards MONJUR HUSSAIN CHOUDHURY
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          K.HasanBasha
                          from Bengaluru, Karnataka
                          Jun 6, 2021
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                          I am using BSNL prepaid number for several years, facing network problems for the past few days, getting mobile net 2g only so tried to send port message to 1900 but always Received the message that message failed to send. Recently I recharged both net oak and also talk time but I couldn't send message to change my service provider. My mobile number is [protected] from Chennai.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            sricskumar
                            from Chennai, Tamil Nadu
                            Jun 5, 2021
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                            My postpaid mobile number is [protected] and account no[protected].
                            For the past 9 months, I am requesting to change the billing address with appropriate proof but still BSNL is not updating the records and sending the bills to old address.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S. BHARGAV
                              Jun 3, 2021
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                              Address: Visakhapatnam, seethammapeta

                              Im sending message to port for upc code but it charging money always but cant giving upc code and saying retry again please send my upc code
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              I have this same problem past 12 days, surprisingly I got UPC code today.
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                                Puja Marliwar
                                from Gadchiroli, Maharashtra
                                Jun 3, 2021
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                                Address: Camp Area, Gadchiroli, Maharashtra

                                Hi,
                                I have looking for support from BSNL since last couple of days.
                                I am an IT professional and I am working from home.
                                My hometown is situated in the remote area of Maharashtra.
                                I have got the subscription of BSNL optic fiber wifi service.
                                Frankly, there are no other internet provider in our area except BSNL.

                                Everyday I face network connectivity issues.
                                It's impact my productivity in my working hours.
                                I have raised thousands of complaints and took lots of follow up every day.
                                I am paying Rs. 900 per month for the Data pack.
                                Still we do not get required network, less speed and zero consistency.

                                I am having trouble every day to connect to network.

                                Please help to provide required support.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Address: 101 neelagandan house anna nagar mettupatti 622303 pudukkottai

                                  I have paid my bsnl bill Rs923 to bsnl broadband cf m1 through Paytm but my bsnl internet is not working till and account (amount )has been deducted from my account so please take action on this issue...
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                                  Annapoorna B S
                                  Jun 2, 2021
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                                  Donno what's wrong this bsnl number. It's waste. Don't get network properly . Soon vl port of not fixed
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    Nivashni bsnl
                                    Jun 2, 2021
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                                    Address: No7 2nd cross street, SHANMUGA Nagar KARUVADIkuppam, Puducherry india
                                    Website: [email protected]

                                    My sim is not working
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                                      Ramndeep Singh
                                      Jun 1, 2021
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                                      Dear sir/madam,

                                      This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house. Request your kind consideration to shift/remove it at the earlist. Complete address is mentioned below along with photograph of the pole.
                                      Address: 35b sargodha colony, model gram Ludhiana
                                      Phone no:[protected]
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