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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Oct 9, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 725

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P
Pradeep Nair
from Thiruvananthapuram, Kerala
May 4, 2009
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Hi Sir/madam,
BSNL recently launched the BSNL Portal through which the recharge and top-up of prepaid mobiles is possible. Its a really useful venture for the likes of me who havent got the time to recharge the mobiles from a recharge outlet and prefer to stick to a prepaid connection just because i have been using it for the past 8 years or so. But to my dismay the service when used to recharge/top up your mobile requires you to wait 24 hrs or more to get recharged. and adding on to my dissappointment the customer care executives who frankly manage to do away with the customers have no hesitation in the fact that it would take 24 hrs or even more to recharge the mobile.
I also registered a complaint against the same throught the portal where in the comlaint ID[protected] has been pending since long. I have been thinking of long to migrate my mobile service provider to the better private companies and one of these days i would really do it and also suggest others to follow. this was as my ultimate resort of getting this thing done.
Regards
Pradeep
Aug 14, 2020
Complaint marked as Resolved 
aasa
i have purchased a top up card of Rs 200 but while charging the response is that the card number is incorrect

the serial no of card is[protected]

and code no is [protected]

my mobile no is [protected]

kindly advise
OKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK...
i have purchased a top up card of Rs 55 but while scrathing a digit is erased, so i'm kindly request you to send my code number

the serial no of card is [protected]

my mobile no is [protected]

kindly do as soon as possible

please...
i have purchased a top up card of Rs 55 but while scrathing but recharge not possible

the serial no of card is[protected]

my mobile no is [protected]

kindly do as soon as possible

please...
My number is [protected]. I am using BSNL internet through this number but 3G signal is very very loaw for some days at my home (H. No-159/75/1-C, Bhusauli Tola, Allahabad, U.P.(E)). Kindly solve my problem out otherwise i will have to use other operator service.
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    R
    RABI BRATA DUTTA ROY
    from Mandapeta, Andhra Pradesh
    May 4, 2009
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    EARLIER THE UNDERSIGNED USED TO PAY RS.800/850 ON BI-MONTHLY BASIS AGAINST TELEPHONE NO.[protected].

    AFTER CONVERTING THE SAME ON MONTHLY SYSTEM, IT IS REGRET TO NOTE THAT THE SAME AMOUNT IS COMING IN EACH AND EVERY MONTH.

    IN MAR'09, THE UNDERSIGNED PAID AN AMOUNT OF RS. 945/- ALTHOUGH THERE WAS LIMITED USE OF THE SAID TELEPHONE.

    KINDLY RECTIFY THE SAME OTHERWISE WE ARE READY TO SURRENDER THE ABOVE PHONE FROM NEXT MONTH.
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      J
      Jayaprakash
      May 4, 2009
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      sir my phone([protected]) is not working from 25 days, pls try to make it at the earlist time because am working in UAE. Am having comunication problem with my family .pls have your pearsonal regards for my problem .
      resp sir, my land line no. [protected] is not working since 2 months, several time personally meet to the concern officer & do complaint, but they are not taking any initiation, sorry to say byt service is very poor, the service line of totally damage and no any yet not taken by the officer, if there is no possibility or u r unable to repair the same plz disconnect my phone, similarly i also post the same complaint to higher authorities as well as ministry for such type of poor service. waiting for ur prompt action, thanks.
      Dr. R.K.PARASHAR
      891/56, BALDEV NAGAR-I
      MAKADWALI ROAD;AJMER
      [protected], [protected](M)
      [protected]@yahoo.com
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        C
        CHARANTJIT SINGH BAWASINGH ATTHWAL
        from Kalol, Gujarat
        May 4, 2009
        Resolved
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        Dear Sir,

        My landline no. is[protected] and from last 1 n half months my phone is not working, in last 1 month only 2 days my landline no. was working then again it got disconnected. I have complaint many times but i have not received any response of your side. My complaint no. is 53642. Everytime i was told by your technicians that we will look after the matter. I am really fed up of this problem.

        I request you to pls look after this problem seriously or pls disconnect my services after letting me know and give my deposit back. I am really not satisfied with your services.
        MY LANDLINE NO.[protected]
        COMPLAINT NO. 53642
        LANDLINE IS IN THE NAME OF CHARANJIT SINGH BAWASINGH ATTHWAL.

        AWAITING YOUR IMMEDIATE RESPONSE.

        THANKING YOU,
        CHARANJIT SINGH BAWASINGH ATTHWAL.
        [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        In my home BSNL landline phone is often not working.Recently for the past 20 days its not working and also its in rural area I dont know to whom I have to complaint because if I complaint to nearest exchange(Viragalur) they are not taking care my complaints. Phone no is[protected]. It is urgent request. Please do the needful

        Thanks

        Malathi
        D/O C. GnanaPandithan
        Thinnakulam
        Viragalur(PO)
        Lalgudi(TK)
        Trichy(Dt)
        dear sir, my landline no.[protected] from jhalawar (raipur)rajasthan .and i m very disturb from your sarvice, please disconect my this landline phone. thanx alotDear Sir,

        My landline no. is[protected] and from last 1 n half months my phone is not working, in last 1 month only 2 days my landline no. was working then again it got disconnected. I have complaint many times but i have not received any response of your side. Everytime i was told by your technicians that we will look after the matter. I am really fed up of this problem.

        I request you to pls look after this problem seriously or pls disconnect my services after letting me know and give my deposit back. I am really not satisfied with your services.
        MY LANDLINE NO.[protected]

        LANDLINE IS IN THE NAME OF VIJENDRA SONI

        AWAITING YOUR IMMEDIATE RESPONSE.

        THANKING YOU,
        VIJENDRA SONI
        [protected]
        landline no 278229 is not working properly . so the broadband network is not continously
        received. please rectify the fault immediately.

        our address : 1635 solai colony, p.k.n.road, sivakasi
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          S
          Souvik Dey
          from Mumbai, Maharashtra
          May 3, 2009
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          Dear Sir,
          My mobile no is [protected] of Dhanbad district in Jharkhand. I am a life time subscriber. My validity period was over on April 24, 2009 and I have recharged my mobile on 27/04/09 by rs 225/- recharge voucher. But the secret code was registered in your system and I did not get the balance till date. The out going facility has been stopped from 25th April. I have called the customer care service in Jharkhand several times but no one could solve the problem. My complain no is 3493170. I am facing several problems. In this regard you are requested to take immediate action to solve my problem.
          Aug 14, 2020
          Complaint marked as Resolved 
          Dear Sir/ Mam

          I have a prepaid SIM card bearing number [protected]. Due to my higher education i was out of station last 1 year. Now i continue this old number from your service. But there is a error message ( number not in use) when i dial my old number giving full tower signal without any break and no valid recharge done till now. So, plz. reactive my old number that i can continue it again.

          Thanks/ Regards

          Nilufar Jahan
          [protected]
          PLEASE GIVE ONLINE INFOMATION RGARDING CHARGING 46 RS OF BSNL JHARKHAND NEW SCHEM
          I took a new sim yesterday but I am unable to recharge my new sim. Could you please help me on this issue.
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            N
            Natarajan
            from Bengaluru, Karnataka
            May 3, 2009
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            I am geeting very frequently unsolicited commercial calls on my mobile telephones from Telephone number [protected] . This is a sales promo call.These calls are annoying and causedisturbance . My mobile numbers are [protected] & [protected] in Banglore. Kindly do the needful to block these sales promo call.
            Thanks
            Aug 14, 2020
            Complaint marked as Resolved 
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              P
              PAKKI TRINADHA RAO
              from Vansada, Gujarat
              May 3, 2009
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              shifting of phone

              Sir,
              Ref : My telephone no 23348318
              On 27/4/2009 I have shifted my residential accomodation from MIGH 2/A, P S Nagar Vijayanagar Colony, Masab Tank, Hyderabad - 500057 to new residential accomodation Sai Supra Nivas (IInd floor A)
              New Nallkunta, Street no 8 Hyderabad -500044. I am having broadband connection. I have registered
              on 28/4/2009 and work order no ME 219085 and new phone number is 27664577. Till today...
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              P
              PRANAB KR. CHAKRABORTY
              from Pune, Maharashtra
              May 2, 2009
              Resolved
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              Resolved

              On 24.09.2008 I applied at Dum Dum Telephone exchange to transfer my telephone No. (previously was[protected] from Madhyamgram (24 pgs(N)) to Salt lake telephone exchange (presently[protected]. Till 31st January 2009 I had not received any bill. On February 15, 2009 on telephonic enquiry I had come to know that if I not pay Rs.3497/-, the telephone line alongwith broadband connection will be disconnected. On 18.02.2009, I paid the said amount over the counter at Salt lake. On 28.02.2009, the same amount was deducted from my a/c through ECS. On 17.04.2009, when I personally visited at Salt Lake commercial office, one lady (need to mention that she refused to give her identity with a remarks that SLB (TR) is sufficient to identify herself) said that the amount is not possible to refund but the amount will be adjusted with forthcoming bills. I am extremely sorry to say on 30.04.2009, again Rs.524/- has been deducted from my account inspite of several personal request to that lady to look into the matter seriously. Still I dont know, what is the remedy of such situation when a designated person is not maintaining her minimum responsibility. Still I dont know whether Calcutta Telephones will refund my money or not.
              Aug 14, 2020
              Complaint marked as Resolved 
              I fully agree with the complainant. I myself is victim of illegal and unauthorized deduction of telephone bill
              of JULY 2009 [Amount Rs492/-] through ECS on 31/7/09 of my Phone No. 2553 5264, although I paid the said bill amount in cash on 21/7/09 at Panihati Tele Exchng. The BSNL abruptly and without notice to me suspended ECS for my phone from March 2009, and started sending bills with LATE FEE of RS10/ and reversing the credit of ECS allowed in the previous month. AO/TR, BKP by a Fax sent to Hare St., ECS Office restored the ECS on 23/7/09. But the ECS/Hare St failed to take notice that my phone bill for July, 09 had already been paid in cash on 21/7/09. I consider this handling of bill as incompetency of the authority to meet such eventuality, may be programing .
              As regards the behavior of the staff of BSNL encountered by the complainant I can only say that it speaks of the bad work culture of the counter-staff of the BSNL. They never greet you.
              i live at newbarrackpur, kolkata-700131.here network is very poor.
              kindly make it a well network.please...
              RESPECTED SIR,

              MY TELEPHONE NO. 26880229, I HAVE FORGOT MY USER ID, AND PASSWORD FOE ACCESING WEB SITE OF CALCUTTA TELEPHONE TO SEE MY TELEPHONE BILL, USUAGE DETAIL ETC.

              SO, I REQUEST YOU TO PROVIDE NEW ID & PASSWORD.

              THANKS & REGARDS

              SUBIR DATTA
              30/2, MONILAL CHATTERJEE LANE, HOWRAH - 3
              HI
              oooooooooooooooooooooo
              ooooooooo
              hi i want to transfar my telephone bill in my mail box
              Dear Sir,

              Please transfer my telephone bills to my e-mail every month.I will be very grateful to you.

              Best Regards,
              Sandip Das
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                R
                RAMBALI KANOJIYA
                from Bhopal, Madhya Pradesh
                May 2, 2009
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                i am rambali kanojiya.
                i want a new telephone connection/ BROAD BAND [COMBO PLAN 299}

                I AM SUBMIT THE FORM DATED 21/04/09 & AMOUNT RS 1075 .
                BUT TODAY 02/05/09 IAM NOT RECEAVED ANY TELEPHONE CONNECTION / BROAD BAND CONNECTION.

                REQUEST, PLEASE GIVE ME A TELPHONECONNECTION / BROAD BAND CONNECTION AS EARLY AS POSSIBLE. PH- 2461726 {RNG 5321}

                MY CONTACT NO- [protected] / [protected].
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  sunil kumar
                  from Bengaluru, Karnataka
                  May 2, 2009
                  Resolved
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                  Please give the details of following number, Because since 2 days that person is going on calling me & messging me, so its very urgent fot me to know abt that person,
                  I required his name & address so that i cam make out from where he is calling.

                  HIS NUMBER IS [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Please give the details of following number, Because since 2 days that person is going on calling me & messging me, so its very urgent fot me to know abt that person,
                  I required his name & address so that i cam make out from where he is calling.

                  HIS NUMBER IS [protected]
                  hallo tune of song "Tu Mera Rakha Sabni Thai" by singer " Bhupinder Singh"
                  I want to get the detail of the no.([protected]) because from last 2-3 days the person from this no is continiously calling me for day and night and you can check how many times he called. he is not using acceptable language. my husband has scold him many times but he is calling again and again. please help me to get the detail of this no because i want to trace who is this person and from where he is calling.

                  His Number is:- [protected]

                  your responses can help your customers.
                  Please give the details of following number, Because since 3, 4 days that person is going on calling me & messging me, so its very urgent fot me to know abt that person,
                  I required his name & address so that i cam make out from where he is calling. Thks for helping psl help!!

                  HIS NUMBER IS [protected]
                  Please give the details of following number, Because since 2 days that person is going on calling me & messging me, so its very urgent for me to know about that person,
                  I required his name & address so that i cam make out from where he is calling.

                  HIS NUMBER IS [protected]
                  i wanna to know the detail of this number
                  [protected]
                  may no is [protected] i want may incoming and outgoing call ditels
                  for 2005 to 2009.
                  may no is.[protected]
                  i want may incoming and outgoing call diteials
                  for last 2 years
                  I would like to know the address of mobile number [protected] as some payments are due and the person stops the phone whie calling.
                  I want to know the detail of this number.. Number is [protected]
                  pls let me know the detail of this[protected] its very urgent
                  [protected]&[protected] plz give me the details of these numbers, where belongs to these both.and why call me
                  Please give the details of following number, Because since 2 days that person is going on calling me & messging me, so its very urgent fot me to know abt that person,
                  I required his name & address so that i cam make out from where he is calling.

                  HIS NUMBER[protected]
                  [protected] call sms detail prvs mnth...plzz
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                    V
                    vishv_2006
                    from New Delhi, Delhi
                    May 2, 2009
                    Resolved
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                    Resolved

                    I used to set up a caller tune named "Lukka Chhuppi... (Singer- Lata Mangeshkar, Movie name- rang de basanti) on my cell no. [protected] on 29th April 2009 via http://www.Cellone.in CALLER TUNE selection. After it, a sum of rupees 37 was deduced from my balance at the rate of setting BSNL music tune that i don't requested. I complaint it to the customer care & there a person named Ashok replied that he doesn't know about it & said do whatever u want & he can't help me. I want to know, is the deducing money from balance at its (BSNL) interest is the method of faking with customers . I want to complaint either my caller tune must be set earlier or i want to get my balance back.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      P
                      Paramanantham
                      from Delhi, Delhi
                      May 2, 2009
                      Resolved
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                      Resolved

                      iam using bsnl ec 325 huawei modem...my connection speed is gud and the signal is also gud but the problem is when i connect the modem...it connects welll...but sometimes only it receives the data...most of the time it wont receive data...for example sent-2, 550bytes...received-345bytes...and error nearly increasing from 1 to 20...what is the soln for that? what's wrong with my modem.pls sir help me...
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Sir,
                      iam using HUAWEI EC325 data modem...it works properly and the signal is also gud...it also connects well...but sometimes only it connects and receive data...most of the time it wont receive data but connects...for example : sent -3334bytes received-235bytes and stop received eventhough it is connected...pls tell me whats the problem in that?.pls sir/madam help me...and mail me
                      my huawei modem 296116 monthly rent rate and how many rupees to pending and avarage use giga byte for each month send me to all detail of this connection immediately
                      I am also unable to connect with internet with my WLL phone[protected] for long period.But I saw the difficulties faced bsnl staffs.Lack of training in new techlogy. The entire roads were damaged by PWD .Accute shortage of Tech.staffs in the Exchange.
                      sir,
                      i am using HUAWEI EC325 by BSNL.its working properly, please tell the chages of downloading anything from it.
                      -Thanks
                      sir,
                      i am the new user of huawei ec325 nic modem.it works very good.i want to know the charges like what is the rental amount of month, is there any free at night time, downloading charges, any thing elas please
                      be inform... thank u..
                      data moderm software cd has been broken i need new data cd
                      please let me know i will get ec 325 modem (BSNL) AT Bangalore
                      my ec325 connection only work for 1 minut. even there signal !!!

                      Huawei — signal problem

                      when do i in the home then signal does not come in cell phone and does not clear voice. and my mobile no. [protected]. thank's.
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                        J
                        Jignesh J. Patel
                        from Chennai, Tamil Nadu
                        May 1, 2009
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                        Respected Sir/Madam,

                        I am using BSNL Broadband with HOME UL [protected]@256kbps.

                        I am having problem with its connection. There are many drop-outs in its connection – Sometimes it works while sometimes it doesn’t. I never get speed of 256kbps which is written in its TARIFF – I am getting at most 55kbps speed.



                        So please help me out by any means so that I can get the value of my money.



                        Thanking you,

                        Jignesh J. Patel

                        Mob. No. : [protected]
                        I have been using broadband service, however, i cannot see my billing, how much i hhave used. so to control my self. another thing is that my password was changed bby bsnl goa and same is not working.
                        Please guide.
                        Respected Sir/Madam,

                        I am C vanaja from Marthandam, kanyakumari district, tamilnadu... i am using BSNL Broadband with HOME UL 750plus @256kbps.

                        I am having problem with its connection. There are many drop-outs in its connection – Sometimes it works while sometimes it doesn’t. I never get speed of 256kbps which is written in its TARIFF – I am getting at most 37kbps speed. my broadband connected is from the number[protected]



                        So please help me out by any means so that I can get the value of my money.



                        Thanking you,
                        C.Vanaja
                        Dear sir/madam, 3rd august 2009


                        I am using BSNL broad band connection from few days I am not able to access gmail and other accounts, kindly look in to this problem


                        Thank you
                        Pavithra
                        Dear sir


                        I am using BSNL broad connection HOME 500. i have problems with connection . The connection cuts after 10 minutes... please take action on this problem...phone no is[protected]
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                          A
                          ajeet yadav
                          from Lucknow, Uttar Pradesh
                          May 1, 2009
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                          Dear Sir,

                          i have take net connection ph.no 2290313 but my net did not work. and i have disconnect my net connection and deposit modam IMT MANESAR exchange

                          please correction my bill amount

                          thinku
                          Dear Sir,

                          SUB : NOT GETTING BILL ON TIME

                          I have taken a net connection Ph :[protected]. I'm not getting the bills on time that's make me to pay the bill with fine. Why should i pay the bill with fine when I'm not getting the bills on time?? From past three month I'm facing the same problem.

                          Please do the needful.


                          Thanks & Regards

                          Mohammed mubeen
                          BSNL - INTERNET IS SLOW PROCESS
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                            T
                            THAKKAR RAJEN DILIPKUMAR
                            from Bidar, Karnataka
                            May 1, 2009
                            Resolved
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                            Resolved

                            DEAR SIR,

                            I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION 1 MONTH AGO.
                            BSNL AHMEDABAD HAVE GIVE ME TELEPHONE NO.26937155.
                            COMPANY HAVE GIVE ME BILL ON 6 APR. 2009.
                            STILL DATE NEW TELEPHONE LINE IS NOT INSTALLED AT MY HOME.
                            MR.JADHAV LINE MEN COME AT HOME 20 DAYS AGO HE HAD TOLD MY WIFE VERY ROUDLY
                            AND NOT GIVE US CONNECTION OF OUR NEW TELEPHONE LINE

                            I HAVE DIAL 1500, 26931200, 26921200, 26921438, 26922822 THERE ARE NO ANSWER FROM THIS NUMBER

                            PLEASE DO NEEDFUL AS EARLY AS POSSIBLE
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Dear Sir,
                            I have applied for a new telephone connection at vasna, ahmedabad exchange 20 days ago.We are given tel no. 26823797.We have repeatedly visited vejalpur office but the response from bsnl staff is really disappointing.They are forcing us to take WLL line which is not working well in that area.In that area many peoples are having WLL but all are suffering from poor conectivity etc.Apart from that, I need to use internet also.I requested for the landline but there is no response from anybody.Now they are asking us to take refund instead arranging landling for the customers in that area.
                            I request to do the needful in this context as early as possible.
                            Request also to counsell Vejalpur BSNL staff to behave in a better way with the customers.
                            Thanking you in anticipation of positive response.
                            Dear Sir,

                            I am facing lot of problem of dead my land line frequntly, frequency is very high it is every 4 to 5 day, This problem is since a year, I had complaint many times but no results is there, After my last complaint it had been solved but after a month again my phone is in dead condition, I had submeeted my complaint on 13th june2009complaint no-74897dtd13thjune2009, , but as on today(17th June2009) no one can turned for solve my complaint also I had called up to complaint department but there is no results, I had called up on phone no[protected] but no one is pickup the phone & on phone no[protected] they are telling it will be solved very soon but no results is there.

                            There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
                            My phonre no[protected]

                            My contact no is-M-[protected]

                            Regards,
                            Hasmukh Panchal

                            BSNL — not installing landline

                            even after requesting for land line connection with full payment and getting th work order on[protected] bearing work order number 39037296 they have not taken any step for needed.. im attaching a copy of the work order form plese see to it that the complant is taken into consideration and concording actions taken.. thanking you.,
                            My landline phone is not working properly. kindly give the solution as earlier as possible pls. my BSNL landline no. is[protected]. address. 6, diprachana app. near gharda's ghar, maninagar (e), Ahmedabad-8.
                            Pls do at earliest pls. my mobile no is [protected]
                            i have bsnl landline no[protected] this number is death last one month i have 15 time complaint register but not solusation is this number. kindly give the solution a earlier as possible pls. address 137/A, shiv shankar gali, thakkar bapa nagar, ahmedabad-382350 my contact no. [protected]
                            Dear Sir,

                            I am facing lot of problem of dead my land line frequntly, frequency is very high, This problem is since a year, I had complaint many times but no results is there, I had submitted my complain, but as on today(17th June2009) no one can turned for solve my complaint also I had called up to complaint department general manager also but there is no results, They remove my complain from complain list without solving it.

                            There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
                            My phonre no[protected]

                            My contact no is-M-[protected]

                            Regards,
                            Himanshu Mistry
                            Dear Sir,

                            I have given an application for transfer of my landline no.[protected] on 9/7/2010 at gandhi ashram, near subhshbridge, ahmedabad. Now we are shifte to paldi even after one month, we are not in receipt of connection of landline phone. i have visited esslisbrider ahmedabad telephone exchange, staff has given reference no. ELB 85023 but they told that they are not able to install the phone at our new address. kindly look into the matter at earliest . let me know the staus at earliest

                            our new address is : 4, Arham Flat, near bhagvannagar tekro, paldi, ahmedabad 38007

                            thanking you,
                            Jigar shah
                            Charted accountant
                            mobile [protected]
                            Dear Sir,


                            We have 7 Tele. Connection no.[protected], 25710523, 25710886, 25710396, 25714569, 25711655, 25714833. It is working in worse situation from your side. We have to make complain of it for three times in a weak, so that it becomes useless for us.

                            We are generously informing you to make our connection immaculate.

                            We hope that you will do needful in this subject at earliest.


                            Thanking You,

                            Chiripal Industries Limited,
                            Saijpur Gopal pur
                            Pirana road Piplej,
                            Ahmedabad-382405
                            Mobile No.[protected]
                            dear sir,
                            i want say u that my mobile is not working because of my security code and i forgot my security code and my mobile number get blocked so please help me out and give me some solution and following details are as follows :
                            my name : kinjal
                            my mobile number:[protected]
                            address:akshay aprtmt
                            so please take my details and solve my problem as soon as possible .
                            because its urgent and i am outside so please help me out.
                            Resp. Sir,
                            We are holding landline telephone connection on my wife name MANBIBEN RAMCHANDRA PRAJAPATI at 6-Kirtan Bunglows, New C.G.Road, CHANDKHEDA-382424. The correct name is MANIBEN instead of Manbiben. Regarding this name change we have approched sevaral time and application also given but result is NIL. I have also try to talk on Mobile [protected] but holder of this phone is not responsive. we have asked for new mobile no. [protected]. due above name change problem card is not getting activated.
                            Kindly look into the matter and do needfull at the earliest so that I can use this New connection accordingly.
                            Thanking you meanwhile.

                            R.C.Prajapati
                            Chief Manager(Utility)
                            IFFCO-Kalol
                            13th JAN 2012

                            Dear Sir,

                            My Residential BSNL Connection No[protected] is Not Functioning for the past FOUR DAYS, I have made complaint on the Telephone, as off writing this mail, No Technician have arrived and the Telephone is still non operative.
                            I request BSNL official to immediately deploy some one to make it operative ASAP, request confirm per mail at [protected]@yahoo.com or on my Mobile No + 91 [protected]

                            Await your prompt response

                            Regards

                            R.V.BHARADWAJ
                            + 91 [protected]
                            MY BSNL PHONE NO IS[protected] &[protected]



                            THIS IS GAS AGENCY OF INDANE (INDIAN OIL)
                            YOU ARE REQUESTED TO CHANGE OUR RINGING TONE WHICH IS HEARD BY CUSTOMERS, WHEN OUR PHONE IS ENGAGED.
                            DUE TO RING TONE NOT ENGAGE TONE
                            CUSTOMERS FEEL THAT WE HAVE NOT RECEIVING THE PHONE
                            QUARELL TAKE PLACE.
                            PLS DO THE URGEN
                            Dear sir,

                            I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION 7 MONTH AGO.
                            BSNL AHMEDABAD HAVE GIVE ME TELEPHONE NO.22700481
                            STILL DATE NEW TELEPHONE LINE IS INSTALLED AT MY HOME BUT NO INSTRUMENT GIVEN .
                            I HAVE USE OTHER RELATIVES INSTRUMENT TILL DATE.
                            MY MOBILE NO. IS [protected]

                            PLEASE DO NEEDFUL AS EARLY AS POSSIBLE

                            REGARDS

                            BHAGWATILAL JAIN
                            [protected]
                            Dear Sir / Madam,

                            My BSNL Land line No. is[protected] which is my Father's Name Kantilal M. Jain.
                            Before one and half year, I was already completed all procedure for switch off the internet from my land line number and I was submitted the modem to Odav BSNL office and I had received the deposit of modem.
                            Now, The bill of February of my number is Rs. 2874 including the internet charges.

                            PLEASE DO NEEDFUL AS EARLY AS POSSIBLE.
                            My mobile no. - [protected]
                            email address: [protected]@gmail.com

                            Regards,
                            Vishal Jain.
                            Dear Sir,

                            I am facing lot of problem of dead my land line frequntly, frequency is very high it is every 4 to 5 day, This problem is since a year, I had complaint many times but no results is there, After my last complaint it had been solved but after a month again my phone is in dead condition.

                            There for this land line is not useful me in any urgency, I request to you kindly help me to resolve & get monthly terriff refund due to not working my phone.
                            My phonre no[protected]

                            My contact no is-M-[protected]
                            DATE:25/5/2012
                            LAND LINE NOT INSTALLED

                            DEAR SIR,

                            I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION LAST 8 DAYS AGO.
                            STILL DATE NEW TELEPHONE LINE IS NOT INSTALLED AT MY OFFICE NAMEAT ALPHAINFOWAYS PVT LTD.
                            WHEN I GO ONGC OFFICE .THE OFFICER SEND ME SUBHASH BRIDGE AND WEHN I GO THERE NO ONE GIVE ME RIGHT ANS.
                            ONE LADY SIT ON NEW CONNECTION INQUIRY .SHE TOLD ME GO INDIDE AND INDIE PERSON TELL ME TALK TO OUT SIDE .
                            AS WELL AS OUT SIDE LADY TALK ON PHONE 1:45 TO 245 CONTINUE ON PERSONAL TALK SO I COMPLIN IN MAIN OFFICER AND PLS TAKE ACTION ON THEM.

                            I COMPAIN BAOUT HER ON PEPER SO PLS TAKE ACTION I MENCTION DATE :25/5/2012 TIME 1:45 TO 2:45
                            AS WELL AS I MENTION LADY NAME, GROUP AND WHICH NO SHE TALK TO PERSONAL .
                            SO PLS TAKE ACTION


                            AND NOT GIVE US CONNECTION OF OUR NEW TELEPHONE LINE



                            PLEASE DO NEEDFUL AS EARLY AS POSSIBLE
                            Dear Sir,

                            I the undersigned having Telephone Number[protected], is Non Operative, call up for complaint, No response, can the official of BSNL Help to restore my Telephone on priority Basis.

                            My mail ID is [protected]@yahoo.com. - MOB -91 [protected]
                            I look forward to the prompt response per mail / MOB

                            Regards

                            RV.BHARADWAJ
                            Hi
                            My Telephone is down From Last 3 days.
                            My phone Number is 27504009.
                            Let me know which is number is for register the Complain.
                            My contact number is [protected].
                            My telephone is not working
                            My Daughter telephone no. 26642901 is not working since last three days.
                            DEAR SIR.
                            MY LEND LINE NUMBER IS [protected] WITH BROADBAND FASILITIES
                            MY TEL. BILL IS RECEIVED FOR RS76/- IN WHICH PREVIOUS BILL, WHICH IS PAID
                            VIDE POST OFFICE NANDEJ RECEIPT NO 000003 DATED 09/06/2012 FOR RS 27/-
                            ANOTHER BILL FOR RS 30=00 IS PAID VIDE NANDEJ RECEIPT NO 47/07/07/2012
                            IS ALSO INCLUDED
                            THIS TYPE OF MISTUK TAKE PLACE OFFEN AND OFFEN
                            THIS TYPE OF MISTAKE IS MADE IN PREVIOUS BILL ALSO IT SEEMS TO HAVE
                            NON CO. ORDINATION BETWEEN P.O. AND TELE.
                            PRAFULL K. MEHTA MOB NO [protected]
                            Dear Mr...

                            My phone is not working since last 2 weeks.My phone no is: 26602745

                            i have already complaint on 26602198 & 198 four time..but there is no reply from your side.

                            I personally meet a person who is siting in Vasna Branch.but as usual no reply..she give me another no. 26604500, 26605900..but no reply from this numbers.

                            i have four complaint no which is given by you.

                            1...RH[protected]
                            2...[protected]
                            3...[protected]
                            4...RH[protected]

                            whn i call on 26602198, person told me that your problem is solved in 24 hrs...but still i m suffering ...
                            so plz ...take action..
                            i request u to plz...take action ...i hope u give me positive reply...

                            thanks
                            Dear sir,
                            Here i requesting you.plz helo me out for landline problem.
                            Last 7 days i was suffered with this problem. Our land line was not work.
                            I was many times submitted my complain to our nearest branch bapunagar
                            But no any officer help me out this problem. I expect that u r help me out this problem
                            if i m not getting any rply than i would like to complain to higher authority and also Grahak suraksha.
                            [protected]
                            Thanks

                            Regards
                            Dhwanit Belani
                            [protected]
                            My no. Is 26465833. I always have problem with the ph line since
                            We transferred no. To our new residence from old. This time I
                            Got my bill and they charged me 200 rs extra. It clearly shows the
                            Usage charges for ph was 82 and for Internet 200
                            Still in main bill the usage adds up to 482.
                            I went to dhorbazaar main office and all the
                            Employees just keep sending me from one
                            Office to the other. Can main office branch help me with this.
                            I would appreciate ur help.

                            Thanx
                            Shruti
                            We are very regert to inform that BSNL is a well Equipped company with BAD ORGANISATION SYSTEM. Nobody give is proper answer, when they are asking for transfer line to customer care you will wait to officer on line but phone will be disconnect and nobdoy will come. My landline telephone No.[protected], Since Last Six Month, we are doing complaint for disturbances and dead of Phoneline.Very surprising we draw your kind attention that when phone is running then disturbance is coming otherwise dead of line.

                            We have lodge complait of our phone 6 to 8 times.
                            Dear sir,

                            I HAVE APPLIED FOR NEW TELEPHONE LAND LINE CONNECTION 1 MONTH AGO.
                            BSNL AHMEDABAD HAVE GIVEN ME TELEPHONE NO. 25730311.
                            INSTRUMENT HAS BEEN GIVEN TO ME AND CONNECTION LINE HAS ALSO BEEN GIVEN BUT STILL THE PHONE IS NOT WORKING. DIAL-TONE IS NOT THERE. ITS STILL DEAD. I HAD ALSO COMPLAINED ABOUT THIS TO 1500 BUT IN VAIN. A REGISTRATION NUMBER [protected] WAS RECORDED FOR THE COMPLAIN I HAD REGISTERED. BUT STILL NO REPLY HAS BEEN GIVEN TO ME.
                            MY MOBILE NO. IS [protected]

                            PLEASE DO NEEDFUL AS EARLY AS POSSIBLE.

                            REGARDS,
                            VIJAYKUMAR SHARMA
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                              C
                              chandraletha
                              from Delhi, Delhi
                              Apr 30, 2009
                              Resolved
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                              Resolved

                              unable to send sms

                              My mobile number is [protected].
                              I am unable to send sms to the number [protected] from my SIM. Everytime I try it shows 'ERROR SENDING MESSAGE'. It is being sent when I use other's sim.
                              It has been more than a week that I have been calling customer service for the same. Each person I get connected to (in Customer Service), gives me a different suggestion, none of which has worked so far..all in vain.
                              Please...
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                              K
                              KRISHNAPPA.D.K
                              from Mumbai, Maharashtra
                              Apr 30, 2009
                              Resolved
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                              Resolved

                              Dear Sir,
                              I am having the BSNL Landline connection with Ph #[protected] for past four years .The first time in the month of Nov 2008 my telephone was totally dead after repeated complaint and continoues followup to the custoemr care in Sahakarnagar coming under R.T.Nagar Exchange, the telephone connection was restored in month of January 2009(i.e after 50 days of telephone being dead).
                              Again from 27th march 2009 the telephone is dead .I have reported the complaint on 1st April vide Docket#0019 to BSNL . I have personaklly visited several times to customer care at sahakarnagar, Bangalore and addressed my issues to the concerned. The reply from the officials concerned is very very lethargic and are not sure of problem which they say is cable cut will be resolved atleast in one months time. It is really very surprising that the BSNL is taking more than two months for any problem to be resolved. I kindly request you to take it up with the concered and ensure that the connection at my residence is restored immedately.
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                D
                                dhinakaran
                                from Thiruvananthapuram, Kerala
                                Apr 30, 2009
                                Resolved
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                                Resolved

                                SIR
                                iam dhinakaran in trivandrum KERALA last time i have received a phone bill from bsnl, i am the subscriber of bsnl broadband and my tharif is Rs.750 unlimited plan but i got this Rs.684 in my bill so i have decided to enquire about the bill in that bill they are given number for bill enquiries numbers are[protected], 2544555 and 2544544 my complaint is whenever i was try to these numbers no one take the phone. so please do the action if necessary.
                                thanking you
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                SIR
                                i am govindan from ramapuram chennai, i have received a phone bill (dated 10/04/2009) from bsnl, i am the subscriber of bsnl broadband and my tharif is Rs.500 (combo home 500 plan). As per this plan, internet usage is 1.5Gb is free, but i didnt use the free usage fully during month of march 2009. I verified (www.bbservice.bsnl.in), i used only 1291277KB. Then why i got Misc charges as Rs.855.00 and total amount as Rs. 943.00?? so please do the necessary action.


                                Regrads,
                                M.Govindan
                                Dear Sir,

                                I am a coustomer of BSNL.(U).Nashik Maharashtra, well first I have applied for Land line connection at BSNL.due to shortage of line I have provided WLL.conection.My WLL.No.is.2025656.I am not getting bill in time and when I go to upnagar Tele Exchange I get reply that my bill is not genereated.?.since I am staying in mumbai.and when I come to nashik my phone is dead due to non payment of bill.so far I have not recived a copy of my bill.?also I have been inform by exchange person.that from Apil they are going to give new land line connection.And I am intrested in land line connection instead of WLL.
                                what the hell is that misc charges...
                                i got bill more than what i deserve. almost i need to pay 1500 which equals my normal(so i need to pay around Rs.2, 500/-) ...
                                i need the proper explanation why i got this much!
                                i request you to take necessary action or at least reply to this MSG please.
                                regards,
                                rajavarman G
                                my tel no is[protected]

                                billing complaint

                                BSNL — Not discount in cug 99 plan

                                My postpaid no has CUG 99 in that i Have recieve 1 GB data free but last month not given. This usages add in my bill
                                Respected Sir,
                                I, Shri Shankar Sitaram Vispute, beg to state that my gravience about billing for acct no[protected], is raminied unsolved at your end. The details of my bill are as follows
                                Name:- Shri Shankar Sitaram Vispute
                                Mobile no:- [protected] / [protected]
                                customer ID/ account no:[protected]
                                Tariif Plan :- Agriculture dept CUG Plan 99
                                Total Amount Due:- Rs. 481 /-

                                Details of SIM Reciept:-
                                Recipt Sr no:- 134 Book no:- 1571


                                Sir, i have bought the SIM numbered [protected] at Faizpur Exchannge on dt[protected] but SIM indicated "Registation Failure" Error massage as it was inserted in cellphone device. On reporting this problem to Shri Bhole Sir at Faizpur Exchange, he replaced [protected] with another SIM number [protected] on dt[protected] on the same above maintioned receipt. I am paying the bill regularly for [protected] which is being used by me.
                                Since the SIM [protected] is never used by me and new sim is issued to me in replace of that old sim. The bill against no [protected] is still shown outstanding.
                                On reporting this problem to Shri Bhole at Faizpur, he ordered me NOT to pay that bill against [protected] more ever Mr Bhole dicussed this case with Shri Sharma at Jalgaon.
                                But still Bill no[protected] dtd[protected] has received me the Post agianst same mobile number.
                                Sir, i hope you will find the solution for my billing complications very soon.

                                DEVENDRA N. VISPUTE

                                onbehalf of

                                Shri Shankar Sitaram Vispute
                                Respected Sir,
                                I, Shri PAWAR KISAN LAXMAN beg to state that my gravience about billing for acct no[protected].I HAVE PAID BILL to online but i complaint my bill amount is very high. i have not befit for 400 local call plz send me details how to chrges apply for my bill .my email id is pawar.[protected]@gmail.com The details of my bill are as follows:
                                Name:- Shri PAWAR KISAN LAXMAN
                                Mobile no:- [protected]
                                customer ID/ account no:[protected]
                                BILL NO & DATE :[protected]
                                Tariif Plan :- Agriculture dept CUG Plan 99
                                Total Amount bILL :- Rs. 271 /-
                                Respected sir my name is Philip Joseph. I have a bsnl land line connection (Tel No. [protected]) with broadband internet connection. I were using the the broad band plan 500 combo till April 2012. And i have changed the plan to 900 combo(monthly subscription). Thereafter i have received a bill amounts Rs. 12669.79 in the month May 2012. We have complained about this bill at BSNL Manimala exchange under Kanjirappally, Kottayam Kerala, and they have promised me to look into the matter seriously any told me not to pay the bill until they say. They took no action and in June we got a bill amounts Rs 13238.00 including the monthly charge of May.The very next week our phone get disconnected. I went to the exchange again and shown the new bill, again they told me not to pay the bill. Next day they called me and told me that they have contacted the billing section and asked me to pay an amount of RS 3100.00 as the usage for April and May and they promised me the bill will come normally for the monthly usage.
                                Today(14/07/12) I got the bill of the month June asking me to pay Rs 11, 116.00.S canned copies of all the bills we have received so far are attaching herewith. Please do the needful to get the correct bill of June which may include the Rs 900 of Broadband usage and the the telephone usage which may not exceed Rs 1000.
                                Thanking You
                                Philip Joseph
                                Mob. [protected]
                                Sir, company bird my out going calls yesterday though i was pay my bill amount Rs. 1000/- on 03/10/2012 out of outstanding amount Rs. 1360/- why ? Though i ask the matter at moranhat BSNL Office Assm 785670. This amount isn't sufficient to continue? You can check my billing detail. I m very much upset. Company charge late fine Rs. 10/- for last bill o.k. i understand but why charged another Rs. 27/- on current amount? Kindly pay attention on my matter. Thanks. [protected]
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                                  S
                                  SHIBU.S
                                  from Jalakandapuram, Tamil Nadu
                                  Apr 30, 2009
                                  Resolved
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                                  Resolved

                                  My mobile is used strictly for personnel use. But I am totally disturbed that there are lot o[censored]nwanted calls in the form of advertisement, BSNL tunes etc, and SMS of the nature of advertisement is sent to my mobile number from various unknown numbers. I want to deactivate the same and it is requested that my phone number may please excluded from such nuisenses. My number IS [protected] BSNL EXCEL General Pre-Paid.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  UNWANTED CALLS AND ADVERTISEMENT CALLS TO MY NUMBER WITH USELESS MESSAGES

                                  I have been using BSNL mobile since 3 months but sick of it. I get lots o[censored]nwanted calls in the form of advertisement and so many SMS every day and night. I am just sick of it. I have already send message to stop it for 5-6 times as well as complained over the phone atleast 3-4 times but nothing happen. Now I am thinking to change network. I hope there will be some improvmet as this is kind of harassment.
                                  my no [protected] has been receiving unwanted calls and messages which disturb me immensely during my work.please see to it that all of it is stopped immediately...that will be highly appreciated...
                                  Dear Sit,
                                  My Mobile No[protected], Pl Stop Unwanted Calls & Sms,
                                  Please stop unwanted calls and sms from [protected] on moble no. [protected]. because my dauther is tease and upset from unknown caller.
                                  Please stop unwanted calls and sms from [protected] on my moble no. [protected]. because my dauther is tease and upset from unknown caller. caller name is nandkishor kushwaha and he leaved in Delhi. please find him and sent to jail. because my daughter and son-in-law is very upset from caller he leaved in neemuch madhyapradesh.
                                  I am Dusmanta Pradhan having bsnl no-[protected].I am daily receiving more unwanted messages and unwanted calls from your company.It is disturbing me more times.Please stop this service for my number
                                  My mobile is used strictly for personnel use. But I am totally disturbed that there are lot o[censored]nwanted calls in the form of advertisement, BSNL tunes etc, and SMS of the nature of advertisement is sent to my mobile number from various unknown numbers. I want to deactivate the same and it is requested that my phone number may please excluded from such nuisenses. My number IS [protected] BSNL EXCEL General Pre-Paid.
                                  I am a BSNL subscriber and I too face the same unwanted ad and SMS problem many a times every day. Moreover I am not aware of any BSNL outlet to complain against it. However I have done one thing. Each time I get an ad call from a different number than before I save the number and mark it by Block1, Block2, Block2 etc. Each time I receive a call from a Block, I just cut it off. It at least partially saves me from the torture and defeats the design of the advertising .

                                  All tormented customers unite against corporate torture.

                                  Kaushik Majumdar
                                  Kingeri
                                  Bangalore 59
                                  Dear Sir,
                                  My Mobile No [protected], Pl Stop Unwanted Calls & Sms,
                                  i am a BSNL subscriber and i face the same unwanted calls in my landline how to i releave this problem..?
                                  Please stop unwanted/adv.calls from bsnl
                                  My no is [protected]
                                  stop unwanted calls & message at my mobile no [protected] immediatly.
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                                    v.manoharan
                                    from Chandigarh, Chandigarh
                                    Apr 29, 2009
                                    Resolved
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                                    Resolved

                                    I have broadband connection in valsaravakkam exchange. The connection was shifted from anna nagar exchange. To get it reconnected it has taken almost 10 days time. I have to run and contact people in the exchange to get the connection resinstalled.

                                    Within after 20 days of reconnection, there is some problem in the modem. Contacted the customer service. They have advised to contact valasaravakkam exchange. The excahnge asked us to bring the modem.When we went with the modem, the response was very poor. No one even bothered to attend.

                                    I fear that there is no mechanism in the bsnl to address the petty complaints like this.

                                    I strongly advise you all that it is better to go to private telephone connection & In my personal opinion, BSNL will exist with no customer & may find its own way towards destiny near future.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    BSNL — poor response

                                    Sir,
                                    I was offered a free package of games on demand for one month in the month of october .But i wanted to unsubscribe at the stroke of first month itself and tried many times to the toll free no.[protected] but always busy.In the month of november i could speak to them and as per their instructions i unsubscribed and placed a request for deactivation..But the charges for the games were included in the bill to my utter surprise.I was advised to contact 1500.Every month before the bill preparation date reminders were given to 1500 but of no use.Every month amount for the games is being included.Latest on jan18. also i got it confirmed from 1500 that it has been deactivated in the last month itself
                                    but again in this month jan. an amount of 200Rs. is included.As per CROs
                                    direction, this e_ mail is sent for your records to take necessary steps and and adjust the amount in the future bills. A total amount of Rs.496.77
                                    has been paid so far upto jan month.

                                    my landline no.[protected]
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