Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am getting ERROR 691 msg while login. At the time of lodging complain to broadband my profile shows " THE LINE HAS BEEN SUSPENDED DUE TO NON-PAYMENT" .However presently I have no dues with BSNL. I have repetedly informed this matter to AOTR ranikuthi exchange. They told me that all the needful they have already done, but 1 week elapsed the line has not been activated. I am calling AOTR Ranikuthi exc on a regular basis. However after making 30 calls they pick up the phone and telling me the same story.

I live at Berhampur, Orissa and I am having a Rs. 250 plan of BSNL Broadband. On[protected] when I logged on and tried to browse a web page appeared and said that as I have crossed my 1GB free download, I must sign in with my username and password to continue. The username was in the format of "[protected]@bsnl.in" and password my modem password.

When I input my username and password, it shows a "reference error code: 1000" and says that I have entered the wrong username and password. Since 3 days I have been trying in vain. When I approached my BSNL office they said there is no such "reference error code: 1000" in their system. Now I am unable to access internet at my home and these over at BSNL dont even know what has happened. They are not able to even tell what to do, nor they are coming home to check it. I am so frustrated that I feel betrayed by BSNL.

BSNL Worst hai sab ke liye!!!

Respected Sir/ Madam,

I am using BSNL number [protected] from last 2.5 year in mumbai using Dolphin network successfully.
The sim is issued in the name of my brother Umesh Raut by BSNL.
But from the last 15 days I am getting "No network access" message while i select Dolphin network.
I have registerd my complaint twoice to BSNL customer care and called them altmost 5 to 7 times.
Each time they told me that they will solve the problem within 24 hour but the problem still persists.

the complaint numbers are 3006115 and 3027578.

Please do the needful urgently.
I am so furstait by the customer care support.

Regards,
Shrikant

Hi Sir/madam,
BSNL recently launched the BSNL Portal through which the recharge and top-up of prepaid mobiles is possible. Its a really useful venture for the likes of me who havent got the time to recharge the mobiles from a recharge outlet and prefer to stick to a prepaid connection just because i have been using it for the past 8 years or so. But to my dismay the service when used to recharge/top up your mobile requires you to wait 24 hrs or more to get recharged. and adding on to my dissappointment the customer care executives who frankly manage to do away with the customers have no hesitation in the fact that it would take 24 hrs or even more to recharge the mobile.
I also registered a complaint against the same throught the portal where in the comlaint ID[protected] has been pending since long. I have been thinking of long to migrate my mobile service provider to the better private companies and one of these days i would really do it and also suggest others to follow. this was as my ultimate resort of getting this thing done.
Regards
Pradeep

EARLIER THE UNDERSIGNED USED TO PAY RS.800/850 ON BI-MONTHLY BASIS AGAINST TELEPHONE NO.[protected].

AFTER CONVERTING THE SAME ON MONTHLY SYSTEM, IT IS REGRET TO NOTE THAT THE SAME AMOUNT IS COMING IN EACH AND EVERY MONTH.

IN MAR'09, THE UNDERSIGNED PAID AN AMOUNT OF RS. 945/- ALTHOUGH THERE WAS LIMITED USE OF THE SAID TELEPHONE.

KINDLY RECTIFY THE SAME OTHERWISE WE ARE READY TO SURRENDER THE ABOVE PHONE FROM NEXT MONTH.

sir my phone([protected]) is not working from 25 days, pls try to make it at the earlist time because am working in UAE. Am having comunication problem with my family .pls have your pearsonal regards for my problem .

Dear Sir,

My landline no. is[protected] and from last 1 n half months my phone is not working, in last 1 month only 2 days my landline no. was working then again it got disconnected. I have complaint many times but i have not received any response of your side. My complaint no. is 53642. Everytime i was told by your technicians that we will look after the matter. I am really fed up of this problem.

I request you to pls look after this problem seriously or pls disconnect my services after letting me know and give my deposit back. I am really not satisfied with your services.
MY LANDLINE NO.[protected]
COMPLAINT NO. 53642
LANDLINE IS IN THE NAME OF CHARANJIT SINGH BAWASINGH ATTHWAL.

AWAITING YOUR IMMEDIATE RESPONSE.

THANKING YOU,
CHARANJIT SINGH BAWASINGH ATTHWAL.
[protected]

Dear Sir,
My mobile no is [protected] of Dhanbad district in Jharkhand. I am a life time subscriber. My validity period was over on April 24, 2009 and I have recharged my mobile on 27/04/09 by rs 225/- recharge voucher. But the secret code was registered in your system and I did not get the balance till date. The out going facility has been stopped from 25th April. I have called the customer care service in Jharkhand several times but no one could solve the problem. My complain no is 3493170. I am facing several problems. In this regard you are requested to take immediate action to solve my problem.

I am geeting very frequently unsolicited commercial calls on my mobile telephones from Telephone number [protected] . This is a sales promo call.These calls are annoying and causedisturbance . My mobile numbers are [protected] & [protected] in Banglore. Kindly do the needful to block these sales promo call.
Thanks

Sir,
Ref : My telephone no 23348318
On 27/4/2009 I have shifted my residential accomodation from MIGH 2/A, P S Nagar Vijayanagar Colony, Masab Tank, Hyderabad - 500057 to new residential accomodation Sai Supra Nivas (IInd floor A)
New Nallkunta, Street no 8 Hyderabad -500044. I am having broadband connection. I have registered
on 28/4/2009 and work order no ME 219085 and new phone number is 27664577. Till today...

On 24.09.2008 I applied at Dum Dum Telephone exchange to transfer my telephone No. (previously was[protected] from Madhyamgram (24 pgs(N)) to Salt lake telephone exchange (presently[protected]. Till 31st January 2009 I had not received any bill. On February 15, 2009 on telephonic enquiry I had come to know that if I not pay Rs.3497/-, the telephone line alongwith broadband connection will be disconnected. On 18.02.2009, I paid the said amount over the counter at Salt lake. On 28.02.2009, the same amount was deducted from my a/c through ECS. On 17.04.2009, when I personally visited at Salt Lake commercial office, one lady (need to mention that she refused to give her identity with a remarks that SLB (TR) is sufficient to identify herself) said that the amount is not possible to refund but the amount will be adjusted with forthcoming bills. I am extremely sorry to say on 30.04.2009, again Rs.524/- has been deducted from my account inspite of several personal request to that lady to look into the matter seriously. Still I dont know, what is the remedy of such situation when a designated person is not maintaining her minimum responsibility. Still I dont know whether Calcutta Telephones will refund my money or not.

i am rambali kanojiya.
i want a new telephone connection/ BROAD BAND [COMBO PLAN 299}

I AM SUBMIT THE FORM DATED 21/04/09 & AMOUNT RS 1075 .
BUT TODAY 02/05/09 IAM NOT RECEAVED ANY TELEPHONE CONNECTION / BROAD BAND CONNECTION.

REQUEST, PLEASE GIVE ME A TELPHONECONNECTION / BROAD BAND CONNECTION AS EARLY AS POSSIBLE. PH- 2461726 {RNG 5321}

MY CONTACT NO- [protected] / [protected].

Please give the details of following number, Because since 2 days that person is going on calling me & messging me, so its very urgent fot me to know abt that person,
I required his name & address so that i cam make out from where he is calling.

HIS NUMBER IS [protected]

I used to set up a caller tune named "Lukka Chhuppi... (Singer- Lata Mangeshkar, Movie name- rang de basanti) on my cell no. [protected] on 29th April 2009 via http://www.Cellone.in CALLER TUNE selection. After it, a sum of rupees 37 was deduced from my balance at the rate of setting BSNL music tune that i don't requested. I complaint it to the customer care & there a person named Ashok replied that he doesn't know about it & said do whatever u want & he can't help me. I want to know, is the deducing money from balance at its (BSNL) interest is the method of faking with customers . I want to complaint either my caller tune must be set earlier or i want to get my balance back.

iam using bsnl ec 325 huawei modem...my connection speed is gud and the signal is also gud but the problem is when i connect the modem...it connects welll...but sometimes only it receives the data...most of the time it wont receive data...for example sent-2, 550bytes...received-345bytes...and error nearly increasing from 1 to 20...what is the soln for that? what's wrong with my modem.pls sir help me...

Respected Sir/Madam,

I am using BSNL Broadband with HOME UL [protected]@256kbps.

I am having problem with its connection. There are many drop-outs in its connection – Sometimes it works while sometimes it doesn’t. I never get speed of 256kbps which is written in its TARIFF – I am getting at most 55kbps speed.



So please help me out by any means so that I can get the value of my money.



Thanking you,

Jignesh J. Patel

Mob. No. : [protected]

Dear Sir,

i have take net connection ph.no 2290313 but my net did not work. and i have disconnect my net connection and deposit modam IMT MANESAR exchange

please correction my bill amount

thinku

DEAR SIR,

I HAVE APPLY FOR NEW TELEPHONE LAND LINE CONNECTION 1 MONTH AGO.
BSNL AHMEDABAD HAVE GIVE ME TELEPHONE NO.26937155.
COMPANY HAVE GIVE ME BILL ON 6 APR. 2009.
STILL DATE NEW TELEPHONE LINE IS NOT INSTALLED AT MY HOME.
MR.JADHAV LINE MEN COME AT HOME 20 DAYS AGO HE HAD TOLD MY WIFE VERY ROUDLY
AND NOT GIVE US CONNECTION OF OUR NEW TELEPHONE LINE

I HAVE DIAL 1500, 26931200, 26921200, 26921438, 26922822 THERE ARE NO ANSWER FROM THIS NUMBER

PLEASE DO NEEDFUL AS EARLY AS POSSIBLE

My mobile number is [protected].
I am unable to send sms to the number [protected] from my SIM. Everytime I try it shows 'ERROR SENDING MESSAGE'. It is being sent when I use other's sim.
It has been more than a week that I have been calling customer service for the same. Each person I get connected to (in Customer Service), gives me a different suggestion, none of which has worked so far..all in vain.
Please...

Dear Sir,
I am having the BSNL Landline connection with Ph #[protected] for past four years .The first time in the month of Nov 2008 my telephone was totally dead after repeated complaint and continoues followup to the custoemr care in Sahakarnagar coming under R.T.Nagar Exchange, the telephone connection was restored in month of January 2009(i.e after 50 days of telephone being dead).
Again from 27th march 2009 the telephone is dead .I have reported the complaint on 1st April vide Docket#0019 to BSNL . I have personaklly visited several times to customer care at sahakarnagar, Bangalore and addressed my issues to the concerned. The reply from the officials concerned is very very lethargic and are not sure of problem which they say is cable cut will be resolved atleast in one months time. It is really very surprising that the BSNL is taking more than two months for any problem to be resolved. I kindly request you to take it up with the concered and ensure that the connection at my residence is restored immedately.