Bharat Sanchar Nigam [BSNL] Complaints & Reviews

dear sir/ma'm
someone stolen my mobile along with my sim card...(no. is [protected])
so, kindly stop all services on this number as soon as possible...
i'll be thankful to you...

vikash kamal
M.I.E.T MEERUT

BSNL Landline 22520113 not working properly for 2 months now

The above referred landline of ours[protected] has not been working properly since 2 months now. Even when it works, there is so much noise that we are unable to speak or hear what is being spoken to us.

We have registered complaints several times but till date the problem remains unsolved. We are forced to use only our mobile phones for making and receiving calls.

The response is appalling considering that Airtel, Tata Indicom etc. send their service staff the same day of a complaint and rectify the same.

We are unable to reach anyone responsible who can fix it and hence this complaint to you.

I request you to kindly look into this and arrange for an early solution to the problem.

Thanks & regards,

S. Prakash

Sir,
I have forgotten my bsnl portal ID & password. Do not know how to recover it. I am not able to check my usage account. Pl. help.

sir,

i am paying a bill every month though online.this time when i am going to portl.bsnl.in and login to some error shoing like this (Exception of type System.OutOfMemoryException was thrown.) please rectify the problem as quick as possible.


krishna mohan mistry
[protected]
hyderabad

my telephone no 260463 is dead from one week
please get it alive

My phone bill exceeds Rs.1700 for the month of February and March(2009).
I am quite eager to know the bill details of my telephone number[protected].
For a long time I have been trying to find the correct helpline number.
I am very worried about this problem. I am forced to lodge a complaint here.
I will be very much obliged to you if you find a solution to my problem.
So kindly provide me detailed biil for the month of February and March, year 2009.Thanking you.
Yours faithfully

sir, I am unable to connect to internet from[protected]. I have lodged a complaint in local bsnl office. But till now nothing is solved. I am getting error 815 on vista and error 678 on windows Xp. The bsnl JE is telling that there is problem with server. But they are not rectifying it. I am using 256kbps Unlimited Rs.750 plan. thank u sir.

Sir,

It is going to be about more than a month since my broadband is not working. In this regard I have made many complaints to your deptt. vide complaint no- 917 on dt. 02-04-09 & also submitted a complaint letter to the GMTD, BSNL Kanpur on dt. 06-04-09. Despite that nothing has been done so far & the situation is still pathetic & unsolved. Please take the initiative to look into the problem as soon as possible for which I shall be highly grateful to you.

Dear Sir,

With due respect, I inform u that I am not getting 20% rebate in broadband rental which has been announced since Dec 08 to Govt employees. I am serving in IAF and has submitted thrice the government employee certificate but so far no rebate has been given to me in rental. I am having plan 500. Also I wish to inform that others in my campus are getting the 20% rebate whose certificates were signed by me. I do not know what is the problem with only mine billing. The Govt certificates were oersonally handed over to local exchange ( AF station suratgarh) and twice personnaly by me to BSNL Suratgarh. Please do the needful and adjust my rebates in the bill.

Thanking you,

Warrant Officer Sher Bahadur Singh

Dear BSNL staff/mgr


we have been complaining about fault connection of our telephone for last 2-3 months, everytime the line man comes and says there is problem in the cable, but never solved problem, atleast can i know who is the concerned authority to escalate this matter. please look into the matter or we need to approach some other way.

Fault Telephone Number:24070887...

Dear Sir,
I am a BSNL Cellone Postpaid subscriber vide No. [protected] under plan 325. Yesterday I received a message that GPRS Service on my aforesaid Mobile No. has been activated w.e.f. 10th April 2009.

Since I, have not requested for this service so you are kindly requested that the same may please be got deactivated with immediate effect and the charges for the same till deactivation be ensured are not charged.

Yours faithfully

Amit Gupta

i m using my internet service and it is not working properly ... sometimes it gets off or sometimes it gets on i.e broadband sometimes it is liking and sometimes it gets cut off thn again i hve to reconnect it or sometimes it automatically gives option for reconnecting...

Sir/Madam
With due regard I like to state, I am having BSNL GPRS (postpaid) connection for last 3 years.
Originally the connection from Agartala, Tripura, right now at Manipur. GPRS connection is not available for last 8 days. After enquiry, it is found that in Imphal, Manipur, the server has been changed to Erricson and now it should be OK, if the problem still persists, Imphal people don’t have anything to do. But still not getting the GPRS. The parrotic Customer care could not help….still I have gone through all the means they adviced. The customer care sent my complain to concerned authority (no. 3469951). But still no result. The problem with BSNL is that, they pretend to take care of customers, but actually they don’t. And no phone number or email ID is available to contact the higher authorities of BSNL east GPRS. My question, whom and how to contact to solve the problem? Why BSNL do not like to take any action after repeated complain and no feedback to customer? Why I shall pay the whole monthly subscription for GPRS, while not getting the service for whole month? Why BSNL do not take any action to improve customer care?

Dear Sir,
Im using my BSNL mobile for he past 7 yrs. I hv registered my mobile no. through BSNL for the Do Not Call Service by september 2007 but from the very same BSNL im receiving unsolicited SMS for eg Downloading RingTones, Caller Back Tones, Wall papers etc., still now. I am complaining to BSNL they are not even accepting my written complaint im getting SMS from the numbers 55888, BA-MASTI (Asks me to Dial 1255533), 59595, BT-BSNL etc., please advice me how to stop this
My Mobile No. is [protected], Chennai, Tamilnadu

Sincerly
J.A. Kadhar

Dear Sir / Madam,
I Your Customer may have your attention to my complaint that i do not get as much speed as much the plan supports. Plan UL 750 Supports 256 kbps that mean 128 kbps for upload & 128 kbps for download but when one is close i should get a speed of at least 200 - 210 kbps.
So why cant i get full speed. Please check the problem & response at your earliest.

Thanking You...

Sir,
I have the honour to state I got a BSNL broadband connection (Home Plan 250) through a franchine of BSNL name M/s. Posh Communication, Sector 20, Panchkula w.e.f. 11.12.2008 on telephone number[protected] and deposited all the payments in respect of Modum etc. in the BSNL office in Sector 5, Panchkula. Eversince its installation, the above telephone did not work and consequently the I could not use the broadband facility. I tried my level best for functioning of the above telephone and broadband but M/s. Posh Communication, Panchkula (thorugh which the telephone and broadband connecton was installed) but neither they start functioning telephone nor broadband service was started. Also, inspite of repeated written as well as verbal complaints to disconnect the above connections, they are still continuing sending me bills monthly.

I, threfore, request you to please issue necessary directions to the department of BSNL and M/s. Posh Communications Ltd; Sector 20, Panchkula (Haryana) to disconnect the above telephone as well as broadban connection and refund my sercurity deposited in connection with telephone number 2520350 and also amount of Modum deposited with BSNL, Sector 5, Panchkula and oblige.

Thanking you,

Yours faithfully,

Surajmal Punia
#C-31, GHS-92, Sector 20,
Panchkula (Harana)

Bsnl is the most worst broadband ever
I wont even recommend this to my deadliest rival

I never exceed more than the correct specific limit (Ex:1gb)
But u charged me rs.4000 for less than 15% of it

This is an usual bug is this big bugging bsnl
Many are irritated due to this..

So i've decided to take revenge

I know how 2 hack bsnl accounts
I know how to bypass port binding

Now i have more than 500 friends who will help me do this
I can hack up to 10 ac/min
Think of 100 of 500 friends to the minimum

I am gonna do this social service from 15/04/2009 (Death day for bsnl)

But i am thinking weather 2 do that or not???

Depends on your luck

Don't even try to trace me becoz i am a h4 (K3r (Hacker) but a white hat>till yesterday
No trace about me becoz i am using proxy site called fire-proxy.com/

Regards
Bsnl user

I'm a landline[protected] subscriber of BSNL, Kadugodi. My telephone is being dead almost every alternative or even same day for last 3 months. I'm tired of complaining about the same by different modes like online, IVR.

Every time I ask BSNL staff why it's going dead every day when they call and enquires whether it's working fine, they responds back saying "IS IT WORKING NOW THAT'S ENOUGH".br...

Dear Sir
i am unable to recharge my another mobile which is temproraly is in Chennai with my father the number is from Uttar pradesh East but from last 2 days the 123 dail service is not working properly, and i want to recharge that mobile using third party recharge option but due to poor service of 123 dail option i am sufring a lot.
so kindly help me out from this problem otherwise i have to take strong action against poor service of BSNL.

my number [protected]

regards
shashikant

my sim card has been rejected on 07/04/2009, due to wrong entry of puk code