Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I have been try to port my number from BSNL (AP & Telangana circle ) since the past 3 days and have sent a message to 1900 multiple times for the same. However, evry single time I got a response saying "Request for UPC for your mobile no. XX could not be processed. Please retry after sometime".

BSNL customer care is not reachable.

Kindly help me with this issue

I am sending 4-5 from by bsnl number but i am not receving upc code for port

I have been trying to port my BSNL prepaid no. since April 27. I have sent port message multiple times. I receive msg saying "unable to process your request. Try later"

Customer care told me it is a server issue. will be resolved in 24 hrs.
They are giving the same answer for the past 20 days

I went directly to the BSNL office. The customer care officer told me that Yes. we are having port server issues...and if I paid 100rs. and converted my 2G sim into 4G, then I can get port code

Now if there was a server issue, how can only a 4G sim be allowed to port and not a 2G sim.

I PAID Rs 655 THRO AMAZON BILL PAY ON 15TH AND RECEIVED FROM AMAZON
"Your Bill Payment for BSNL Landline - Individual Subscriber id [protected] for Rs.655.00 is successful.
Order Id:[protected]
BBPS reference number: BD011135OA2AAABJSF54".
the PARTY- BSNL HAS NOT RECEIVED AND IS NOT ISSUING RECEIPT FOR BILL PAYMENT. AMAZON IS NOT TAKING COMPLAINT ELECTRONICALLY. VERY SRRY STATE
THE LAST DATE WAS 19TH OF THIS MONTH. WHAT AM I SUPPOSED TO DO. AMAZON SHOULD TAKE THE RESPONSIBILITY TO ENSURE I GET GENUINE RECEIPT FROM BSNL RAJAGOPAL NARAYAN

Hi,
I've been trying to send port request for the past few weeks, and sending port SMS to 1900 from by BSNL number.

Everytime I'm getting a message like
“ Request for UPC for your mobile no. xxxxxxxxxx could not be processed. Please retry after some time.”

I had called customer care and no response has been received yet

I DID A LANDLINE BILL PAYMENT OF Rs. 1881 on the Phone No.[protected] through net banking from SBI bank and the reference no. of the payment is VSBI[protected]IGALDOGAC8.

Date: 18-May-2021
Phone no.[protected]
Reference no. : VSBI[protected]IGALDOGAC8
Desirable resolution of Complaint: Either the payment to go through else return the payment to the bank

Sir,
I would like to inform you that please block my sim card immediately and my mobile no. is [protected] as soon as possible beacause I have lost my phone in the market. So I'm complaining u now only so that the sim can be blocked and no one person use it while he or she may get my phone and don't make call with my phone also.
So, sir I'm requesting u that please block my sim card immediately and as soon as possible also so that no one can use it and no one do call from my phone as well as also when it will stop and its all the services will be stopped.
ok sir
Thanks

Sim is showing not registerd
it been already 4
months and i am using it continuesly
automatic sim is showing not activated on 18 may 2021

Deactivate my sim as I lost my phone

I was trying to port my number from bsnl to jio. When I sent sms to 1900, they are sending message from 1901 that UPC delayed and try again.

Sending messages many times but reply is it could not be processed

Sir
I requested your Customer Service Centr at Besant Road, Kumbakonam to remove Internet connection to our Landline No.[protected] on March 21 and my plea was recoded in your system and given Ref.No.[protected].
In this connection I contacted ur customer care service and they also confirmed that my request was registered on 3-3-21. However, revised plan is yet to be done and keep on sending bill for Rs.1890/- for the past three months. Will u kindly rectify in your system immediately and change the plan without fail. Thanks.

I had planned to port my BSNL prepaid number to another operator.
Thus I sent PORT to 1900.
Even after many messages I couldn't get UPC code till now.They are not providing UPC code

I need this urgently.

Regards
ROSHIL

Sir, my mobile no is [protected], prepaid service, AP circle.
I a not getting UPC code after sending sms to 1900.

I am trying to change my bsnl number to airtel since two weeks I am unable to get upc code when I tried to call customer care they are tell it take 24 to 48 hours to resolve the problem till now the problem is not resolved and now when I try to call customer care the are not lifting my call and telling your call is important to us please wait your call will be attended shortly
When I call customer care my call will be 1 hour but they are not lifting my call telling please wait your call will be attended shortly

Hello, I had purchased a BSNL fiber wifi. I chose the plan of Rs. 499 while it has got upgraded to Rs. 599 automatically. I am not willing to pay any extra cost. Either revise my bill or take your connection back

I want to port my number from BSNL to other network. When I try to get UPC number by sending "PORT " to 1900, I always get a reply "Request for UPC for your mobile no. could not be processed. Please retry after sometime."

My mobile number : [protected]

Even after trying 25 times BSNL is not giving me the UPC code for porting out. It's says Your request for UPC has been delayed. Please wait while your request is being processed . My mobile number is [protected] Kerala circle.

Dear sir,

I recharge 15/05/2021 my bsnl no throw bsnl app

[protected]

399/-

Powered by federal bank
Amount deducted from my account recharge not done

Attachments payment proof send

Thanks you

Jagdish chand

This is with regards to the disconnected Landline number[protected] and Billing Account number- [protected], I requested the commercial officer of Kodambakkam BSNL office to proceed with disconnection of my landline connection with a written request letter on 26/04/2021 and when I checked about my security deposit amount, the officer denied that there is no such amount that would be refunded back. And the best part is, they do not have any entry in their database.

Called up the customer care and they confirmed that the security deposit amount is not updated in the system.

I would like to know if they provided me the connection free of cost or BSNL have found new way of cheating customers?

From the BSNL website, it clearly says that the security amount for new landline connection would be Rs500 for Local+STD.

Can BSNL explain what happened to the deposit amount I paid during new connection request?