Bharat Sanchar Nigam [BSNL] Complaints & Reviews

modem starts very slow, connectivity slow, no online method is provided for change of broadband plans from existing one

sir, my telephone no. is[protected] broadband .iam govt.employees but 20% less not getting by bsnl in my 2nd bill. pl. correct my bill by giving 20%rebait.1

SIR
PLZ TELL ME I TAKE THE HOME PLAN 750 IT UNLIMITED USES FACLILTIES KAR THERE
MAI JETNA BHI JAO DOWNLOAD KAR SAKTA HOO NA ...PLZZ TELL ME OKKKKK

Dear Sir,
i am user of bsnl broad band buss. plan unlimied. I am and my costumer is not happy with your broad band speed server is very slow downloading speed is 20 k.b per k.b. download .
sir my borad band no is[protected]

Tnk.
Your costumer vinay jain
Barara goyal market
Distt. Ambala

sir,
My phone no is[protected].i am using bsnl broadband 250 home plan.I want to change it to 500 home plane.I called bsnl call centre on June 16, 2009.The person there gave me request no 346102 and informed me that it will take place from first of July 2009.Now it is 2nd July and no change in plan.I tried several times
over the phone no given by call cetre but nobody is taking the phone or doing any good.Please look into the matter.
Your costumer,
Francis M Almeida,
At& PO-Nirmal, Vasai,
Dist Thane, Maharashtra.

peopels using home plans in there caffe for Commercial Use
they r using home pland i
n computer centers
i think we all r fool that we r using this plan for our home ..is all bsnl staff is sleeping?why they r not taking action against that?
vikram jogindernagar himachal pardesh

guys can any body post his download speed with internet download manager if he have home plan 750.

The service offered by the bsnl officers r very bad..
i just waited for one month to get the 750+ connection.
if we approach the bsnl office they r answering in improper manner..
they didnt give respect to the customers.
just blabering in vulgar words in back side of me.
i tried to ask about that they made me to wait for two days by not giving the connection.
please dont hurt the customers..

dear sir .main apna plan change kar ke unlimited plan 750 lena chahta hu. plz iske bare main batain.

BROADBAND HOME PLAN 750 — DISCOUNTS NOT GIVEN

I GOT BSNL BROAD BAND CONNECTION FOR MY LAND LINE NO,[protected] IN MAY. AS I AM
A PUBLIC SECTOR EMPLOYEE(SYNDICATE BANK) I AM TOLD I WILL GET 20% DISCOUNT. BUT I FOUND NO SUCH DISCOUNT IN MY BILLS DURING LAST 2 MONTHS. I AM CHARGED 750 INSTEAD OF 600 RS.EACH MONTH. HENCE PLEASE REFUND/ ADJUST THE EXCESS AMOUNT CHARGED TO ME

Bharat Sanchar Nigam Limited-Telephone and Broadband Services — NO SERVICES ARE PROVIDED-HENCE NO CHARGES RECOVERABLE-JULY-2009

T0,
1.] The Chief General Manager,
BSNL, Gujarat telecom Circle,
Ahmedabad-380006.


Sir/s,

Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
GJATD[protected]

With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

Thanking you.

[URJABEN RONAK MUDIYA] Sir/s,

Reference: Telephone Number[protected] with broadband service- My Unique ID No. is
GJATD[protected]

With reference to the subject matter, I hereby aggrieved on receipt of Bill for July-2009, though no services were provided by BSNL. It is pertinent to mention that since long back no uninterupted services have been provided. After making series of complains my service have been connected from 17.08.2009 only.

non providing of services as committed BSNL ha put to me a great inconveniance with a mental upset for a long span of say 5/6 months. Let me be specifie from your own record that no services were restored despite of my repeated agitation before your organisation and lastly it has been linked.ONLY ON 17.080.2009.

My grievance is also that BSNL SHOULD HAVE TAKEN CORRECTIVE MEASURES atleast by providing/offering me an alternate facility [specifically which was otherwise working as per my full knowledge] if they at all wanted tro remove their commitment for solving grievances of the customer for which they have commited to restore within a period prescibed therein.

May I request to take an corrective step and remove charges by cancelling Bill for the month of July-2009 which itself proves from the NIL reading in respect of both the above mentioned services.

Please acknowledge the recipt of my complaint with a request to provide the details of the corrective measure taken towards my grievance.

Thanking you.

[URJABEN RONAK MUDIYA]
copy to:2.] The Accounts Officer-TR-KKR,
BSBL, Kankaria,
Ahmedabad-380008.

3.] The Nodal Officer/s
BSNL, GUJARAT TELECOM CIRCLE[AHMEDABAD]
G.B.T.Exch Bldg, Gulbai Tekr, Ahmedabad-6.

sir
we use broadbrand connection but in few time wireless connection not open.
also we complane to 1957 but no rezult.

phone no [protected]
manoj agrawal
taradham colony mahmurganj
varanasi

sir my no is[protected] and my problem is that i had already paid the bill of june and july but they are sending me bill Please take kindly necessary action

Dear Sir, I am using BSNL Broad band services for retrieving our all e-mails but unfortunately for last two days my host server(mail.kermanintl.com) is not working and rest of my all sify, yahoo etc are working.
Also my website WWW.kermanintl.com is not opening through BSNL-Broad band whereas it is working through other Airtel, Tata photon network.Kindly look into the matter and do the needful ASAP.

Shafqat Imam.
Kerman international
Bhadohi.
Mob#[protected].

sir, my no.2276935 phone line finding earth so DSL not holding and i can't use broadband till 2 months after many complaints lineman not interested without money.ple. do something otherwise close this number...thanks --- N.K.Pandey, B 3/4 shiwala varanasi.

Dear sir,
my telephone no.#[protected] is not working since last 04 month but not solve my problem.
so i am request to remove my problem.
Regrds
Sanjay
[protected]

sir,

my landline number 262533 consumer No: [protected] sir i need our pone outgoing call list my telephone bill too much so please help me sir

hai Labdha Pratim Saikia,
In similar situation i was directed to the BSNL office, from were i bought my card, u have a service help desk, to whom i[censored] would confirm the nos that u would have behind the sim card, they will be able to give u with the PUP code. All the best...

mobile no [protected] sim no[protected]

BSNL-Excel — SIM BLOCKED

Dear SirMaam

subject:SIM Blocked

On 21st of March'09 my sim was blocked and PUK code was activated at around 06:30 AM. Plz kindly send my puk number on my email id given above [protected]@hotmail.com. My sim no. is[protected].

Thankyou

excel — PUK code required

I have a excel no.-[protected].My Sim has blocked this morning.When I try to start the phone it asks for Puk code and hence I am unable to access my Sim.Bsnl Customer care service is not responding.I need the Puk code.

Regards

Raghu

BSNL Excel — for puk

my bsnl mo no is [protected] ad sim no is[protected]-1790
i have not recive my puk from bsnl
my complaint no in bsnl is G[protected]
i have trying continu but get no responce from bsnl

subject:SIM Blocked

On 25th of Jan. 10 my sim was blocked and PUK code was activated at around 06:30 PM. Plz kindly send my puk number on my email id given above [protected]@gmail.com. My sim no. is[protected] & my mobile no. [protected].

Thankyou

My SIM IS BLOCKED. IT IS ASKING PUK number. so plz send me the number.

MY MOBILE NO IS-[protected]


89913
87103
21102
7569

Hi, i have got fed up from getting a very low speed of net. I have filed a lots of complaints but it is of no use. If you cannot provide us that speed then why are you providing us your service.

hello...
i stay in mothrowla area dehradun...i took 750 plan unlimited 1 month before but i did not got any service..for this even i complained in the office but they said port is not opened in our area andit will take 15 to 20 days..but till yet i didnt got any service...please help me out..

regards
Akash kamboj
[protected]

my broad band internet connection is not giving services me ...my ph no is [protected], connection 's user name- drashok_kkl
address 40 .BP, GK campus Haridwar UK india

I fully agree. I am facing same problems with BSNL broadband

sir/madam,
i have paid the bill till 5/10/2009.
1-Rs 500 dated 21/05/2009
2-Rs 630 dated 09/08/2009
3-Rs3388 dated 05/10/2009
[protected][protected]-
Total payment Rs 4518=00(Rupees Four Thousand Five Hundred Eighteen Only)
sir i have purchased type 2 modem from bsnl, could you please give me the break up of the total expenditure i.e Rs 4518=00 so that it will be easy for me to understand the above expenditure.
thanking you in anticipation
yours faithfully
mrs sarita bisht
[protected]

Dear Sir,
This is humble request. you should think to hire profesional worker, who can respond once they receive complain, but this is not happening they are not even bother.

Hope something will change.

Best Regards

Hello sir/madam,

I am an customer of BSNL BroadBand services and really want to share with all my experience with all o[censored], actually m running an cyber with only 5 computer with the BSNL BroadBand connection, and i want to say that " IT's really Sucking me Every Day i handling it" . Actually what the thing is i regularlly has problem with it and when i call 197 to lough a complain they said "It's not over work " our work is only to take complains and forward it, and if have problem then take this number and that number and that number not even respond".
M daily trying to get rid of it, but it's my badluck that our location is little bit interior so sify and other are not have their line's here and I am really Fed-up with "BSNL BroadBand" . What to do if someone had the answer of my query Plz... i m waiting...

BSNL Broadband — Delay in connection & Rude behavour of BSNL exchange employees with customers

Hi,
I have applied for BSNL broadband connection last one week but till now nothing is happening. When I had been to BSNL exchange office in BTM Layout, Bangalore, there behavior is so rude, Mr. Sriniwash (employee of BSNL exchange BTM Layout) has shouted on me and when I have asked that oter service providers are giving connection within 3 days then he is showing me hand. He told me that talk to officer, when I asked where is he, answered me that he is outside so go and search is main road.... rudly. he told me that still it will take one more week means total 2 weeks, after weeks also it is not sure ki I will get the connection.

I just want to know to the BSNL high athorities that is this way to behave with your costomers. I know nothing is going to happen...
Next month only I will take any private sector BB connction, at least they will behave with their customers in well manners.

Pushpendra Verma
+91-[protected]
[protected]
pushpendra.[protected]@gmail.com

I have a broadband connection to my phone no.[protected] with 500C plan. But i cannot access full dounload speed which usually goes to 200KBps. I got the speed within 20-60 KBps usually. sometimes lower than it. Also i cannot open the site to see my Broadband usage due to page error. I complent for it many times in my local Telephone Exchange i.e. Belurmath Exchange. But they usually say that it is totally good by their ends.
Sharad Chowdhury
1, Thackwell Road
Belurmath, Howrah-711202
Phone 26544903

I am user of BSNL Broadband connection through Home Combo 500C plan . Since begning facing lot of problems like slow speed & disconnection frequently due to some times cable broken & most of time technical reason from BSNL office. Lodging of complaints is a big task & feeling like we are still living in Developing Country, its our mistake to feel now we are a advance country in communication field . Complaint No. 197 directed to complaint lodging at 2721110/1975/1957& same no. directed to lodge complaint at 197. Now i am feeling like a football with low air pressure, so please help me if some responsibile & Senior officer can do it.

Awaited of favourable reply


Ashish Vashishth
[protected]

I have a landline telephone connection bearing No. 2754703 in my late Fathers late Lt. Col. R.L.Sircar's name. I want to change the name from my late fathers to mine.my father expired in 1988 and since then I am paying the bills regularly. Since now we are getting reimbursement for telephone bill from office, I am unable to claim because the connection is not in my name.and also I want to get broad band connection.I had approached your office near Darshan lal crossing opposite St.Thomas school and submitted the form for transfer twice, one they misplaced the forms submitted in triplicate next time they refused to take the form saying since the connection is OYT category the phone cannot be transferred.Then they said I have to meet some officer and talk to him without asertaining whom to talk to and the number will remain the same and it will be in my name. I am confused by this sort of reply. Kindly let me know how to get the phone changed in my name, or else I have to take another connection and stop paying future bills for this phone. waitin for you reply to help me out.


H.L.Sircar
46-Rajendra nagar.
St. No.9
Dehradun
2754703.

Sir,
My residence No[protected] is out of order since three months . I can dail the Number but cannot listen the ring, after repeadly complains at Adampur exchange as well as at kalara village exchange, but could not see this phone in serviceable conditions. this is enough, even one day I took instrument to Adampur exchange to replace, but when checked by some one the instrument was alright, then that person assured me that your telephone line got some fault, I will send lineman, he will rectify the fault, this also happened two months before. even after so many telephonically complains lodged, but no result I could find.sir after waiting a long I am just sending you last e-mail.
kindly interven into and do necessary action please.
waiting for your reply.

Sukveer Singh Minhas

my telephone has not been working for past 11 days and no one has bothered to even listen to our plight. Ridiculous attitude of BSNL people. They havent still changed in this competitive environment because there is no accountability and they have no fear coz the entire lot is the same from top to bottom.


K.N Kala
Ajabpur Khurd, Dehradun
[protected]

My telephone no. is 2651910 using Broadband connection for the almost one year. The service of BSNL is very poor. I am having link problem almost daily.Link is not continueus. It breaks frequently and makes it impossible to work with efficiently. I have to work for maintaining the website, Under the present situation it is impossible to continue with this service. A number of times I have made complaints at 01351504 though I have got a very polite response but their action & response to our complaint is ZERO. I have also complained to SDO Dehradun. The system remained undisrupted only for two days after that it is again in the same pattern. kabhi chalta hai kabhi ruk jata hai.It is not reliable.

Where is my portal i d & and Usesof my broadband GB.download..ets.. my user i d - dr ashok_kkl My telephone no. is +[protected].
[protected]@yahoo.in

Please ! You must do my portal I D and Its opening system. My portal I D is not openning..therefore uses anclear... ? It is my right to know my usesof bsnl broad band down load GB etc.. Pleaese give me right help.. Officialy I have told many time to Mr. Lalit ji and account section also in the haridwar bsnl office..., I have no resrult...?

No doubt BSNL as a Company is not bad, and the majority of BSNL people is very hard working, but people like ...SDO, Patelnagar, they are the hell. One day people like SDO, ... will dissolve all the respect and repute of BSNL. The System of BSNL Dehradun needs major repair and staff reshuffling. The higher authorities of BSNL should take immediate action in this regard. Otherwise, people will not wait for your action, rather they will take action to get detached from the burden of BSNL and then BSNL will feel burdened by the people like SDO… Patelnagar. Jago… Sahab .. Jago, Grahak Jagega to ….

Only one word it sucks big time pathetic service pathetic cust service they dnt hv records of previous complaints made for d same issue even if it was 10 min bck raise there tones i[censored] ask too many ques that too female u would b speakin to a manoj n suddenly manish is on line asking wats d issue refuse to giv out name of superviser.. No turn around time after 5 o clock the technicians leave .. Its been 2 days n its hell of an experience

Pls call me at [protected] or send me a mail if your problem is not solved yet.. I ll get you the best help at the earliest

sir
i am from District Nagaur Rajasthan Village Kankraya
In my village proper network not available so all people use other mobile such as Airtel, Vodafone
any bsnl officer noticed this problem. l resquest you please solusion our this problem
My NO. [protected]

dear sir,
I am from sri ganganagar rajasthan.yesterday i hv balance of 6400/-rs. but from yesterday midnight i am suffring from deduct my balance due to isd calls even i didn't make any of isd call but its automatically made and i dont know how and when.I request you please solusion mine proplem as soon as possible
Thank you

My cell no ...[protected] yours faithfully
deepak k aggarwal

Dear Sir,

I had applied for a telephone line, and given following no[protected].
I am waiting for telephone bill and other correspondance from BSNL.
Kindly revert back with your comments.

Regards,

Pankaj Bais

dear i am a idea net seter customer i m see idea leaflate and poster in market " idea net setter 236 kbps speed" so my net setter is not run in 236 kbps daily speed 2 to 4 kbps speed plz help me

dear sir,
please tell me about my broadband usage and bill amount.telephone no. [protected].

EMPLOYE — DID NOT RECEIVE PASSPORT

Respected Sir,

I have applied PASS PORT for my parents (MUNIMANDA SAMBAIAH, MUNIMANDA LAXMI )and there File No's are A064509, A064499)respectively, for which the status is (PASS PORT granted and ias expected to be dispatche on 11/12/2008.)This status is same from past 15 days, but till now i havent recieved them in my hands, So, i request you to look into it do the needful as soon as possible, as i have to VISA for both of them by last week of DECEMBER 2009.

Your's Sincerely.

RAJESH.MUNIMANDA

passport — Passport not recvd

I have to receive a registered post from Kolkata. My passport has been despatched from Kolkata by the Passport Office and as per the status shown online it is posted on 17.02.2009. I am staying at Garia, kindly help me to trace the parcel. The registered post no. as given by the passport office is SP2646.

REMINDER - I / 12.03.2009

Dear Sir, Dt. 05.02.2009

I had applied for passport through Speed Post in the month of August 2008 ( No. SPOST/MUZ/W37/2779/08 DT. 29.08.2008 of mine and no SPOST/MUZ/W37/2778/08 DT. 29.08.2008 of my wife Mrs Sudha Sinha ). Even Police verification had been completed in the said month.

But we are very sorry to inform you that till date none of our passport has been delived to us even after the lapse of almost -5- months.

I therefore, request you to look into the matter personally and get the issue resolved without further delay of time.

Yours faithfully
Arun kumar
Office, State Bank of India,
R/O- Razzi Haider Compound,
Rambagh, Muzaffarpur, (Bihar)
M-[protected], [protected]

passport — NOT RECEIVED NEW PASSPORT

HI SIR MADAM
I AM REQUESTING YOU CHECK THE DETAILS OF THESE PASSPORT
AS IT HAS BEEN GIVEN FOR RENOVATION
NO NEW P.P. HAS BEEN RECIEVED SO PLEASE MAIL THE INFORMATION AS QUICK AS POSSIBLE

new passport — passport not received

Dear Sir,

I Chundi Bharathi applied for new passport in the month of December 2008. But so far I have not received Passport even after about 6 months. I request you to kindly expedite the same as early as possible.

My File NO: W714514 of 2008.

Thanks and Regards,

Chundi Bharathi

passport — NOT RECEIVED NEW PASSPORT

DEAR SIR/MADAM,

I APPLIED FOR MY SON NEW PASSPORT IN MADURAI PASSPORT OFFICE ON[protected]
FILE NO:K002933.BUT STILL NOW I HAVE NOT RECEIVED KINTLY HELP ME TO GET THE PASSPORT.THANK YOU

REGARTS
R.JEYA PRABHA RUBAN RAJA

new passport — Passport not received

Dear, Sir This a is a matter of great concern that even after my repeated visit and follow up with the concern office and officer we could not get our passport till date , no is GZB A006636 10 Manan Khulllar
Regards
Ranvir Khullar
F/O Manan Khullar

BSNL — regarding validity extension

sir,
my mobile no is [protected].after recharging it regularly its validity is not extended.

Bsnl Broadband Connection — broadband connection disturbance

on land line no. [protected] we have broad band connection on date 17/10/2007 when broad connection was not coming complaint lodged on[protected] and also sms was sent to D E on mobile no. [protected] but when it was not attended then I called D E on mob. [protected] on this D E bacme furiou s and impatience He used un social words and misbehaved and warned not to cmplaint again.pl. see why such persons on public dealing place

When I give the compalint to [protected] one Mr. Ramachandran, he is not able to solve the problem and he is directing me to send the Modem to the Exchange. I know that the service of BSNL is FREE but My BSNL connection is very new . In this case I want to disconnecet My line immediatly and take action against the Malyinkeezhu Exchange in Kerala within no time please. My Cell No. [protected] (Ramesan Thampi.P.S).
I have given the Compalint befor one week. Not getting Connected. The Service is very very BAD Sir

Please do the needful urgently.

Ramesan Thampi P S

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect...


plz subbmit my request..

My bsnl broadband connection is failure due to link to bsnl is failed since two weeks.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

My bsnl broadband connection is failure due to link to bsnl is failed since two days.sometimes I get connection and frequently getting failed due to lack of link to bsnl. kindly solve my problem and do needful.

i had taken a plan of 750 unlimited plan but i am not satisfied of the speed of the plan...

some times link also disconnect

please help me

my cellphone no- [protected]

BSNL Broadband — Disturbance & poor conectivity

My Telephone No is 24989935 & I have Broaband Service with this phone
Since last one week we are facing two problems
1. The connectivity is very poor
2, When the B B servcie is on there is huge disturbance in the telephone line & we cant talk on phone.
Neither we can hear nor the person called can hear us.
Since Sat ( 30.05.09) there is no connectivity of the B B service
Kindly help
Tapasi Mehra

Hi Tapasi...
I completely agree with your complaint and also i am facing same problem here at my house.
I tried talking calling with other than BSNL phone(ORPAT etc.) there were no disturbance so may be some telephone instruments do not have noice tolerance. There will be no use of complaint to BSNL they wont listen or work on it. I suggest u to try different telephone instruments belong to different brands.

Inform me which is best in tolerating noice...
I use ORPAT but still it has little noice but better than BSNL's.

BHAVIK PATEL
[protected]

i m not getting download speed they are providing me as 799b/s speed for download and they mentioned the 39kbps... wen i called customer care service they are not solving my problem . this is too bad service...

bsnl broadbank — Disturbance in talking

Sir,
I have installed BSNL broad band at home. There is no problem about connectivity or speed.

However, I am experienceing problem while talking on phone when Internet is connected.
I am almost unable to here the voice of the opposite party. Other party can here my voice clearly.

My telephone number is[protected]

I hope my complaint will be solved.

Thanking you

( V.G. Puranik )

my bsnl broadband connection fails in every 3 to 4 min... and it takes to much tme to reconnect some time it show phone line is busy

i have taken plan of 750 in bsnl broadband .
but speed is so slow .
what should i do ?
please suggest me.


my no is[protected]

BSNL connection failure. IPTV staff creates problem with Internet settings & vice versa

Hi. I am Wesley Thomas from ICF Chennai, I have been using BSNL broadband for the past one yr. BSNL seems to be very careless in taking care of their customers. The toll free helpline adds misery. Many a times the calls on this toll free call centers are unattended. I have recommended many of my friends to install BSNL broadband and they did it in belief in me. But now a days I am fed up by the poor connectivity. Some of my friend's connections do not get registered with the ISP immediately. They can switch on the computer and go for a shopping and come back so that they can work. While there is a huge competition in the market the BSNL is very cool in loosing its customers. Wire free USB broadband is gaining popularity because of BSNL's negligence. If the connectivity problems of the BSNL broadband users are not set right at the earliest I am sure that BSNL will see a great downfall. I will be the first person to prevent my friends falling a prey to this poor ISP. Sorry BSNL u are on the edge to set right yourself. Even though I am a Govt employee, I am unable to tolerate the attitude of BSNL. The government has given priority and provided adequate infrastructure to BSNL but of no use. Dear friends if necessary we will approach the Ministry of Communications and find a fair solution. Thanks. My mobile number is [protected].

My BSNL landline Shift application reference number is 81404245. I had given the application for the shifting of my telephone numbered[protected] in the second week beginning September 2008. While submitting the application, I was told that within one week phone will be shifted. Twice I went to the Mugalivakkan Exchange, also met the JE on duty on 10.10.2008. He promised me that with in two or three days connection will be given. Today 21.10.2008 I spoke with another person in the exchange, he promised in one week they will make connection. There is no written communication from BSNL exchange.

BSNL — Shifting of land line phone

I had given an application on 11 Nov 10, for shifting of my residence land line phone to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my clients is on that number.

tele no [protected]

vk chopra

Land LIne Telephone BSNL — Telephone Not Shifted

Dear All

I have applied for local shift of my Tel No 23890523 on 7th May 2011 under Peenya Telephone Exchange. Till date The telephone is not shifted. When I enquired with Customer Service Centre Peenya they told they dont have the update and they cant provide the details. No person from BSNL Called and updated the status. I am trying to contact the DGM and PGM and they never came on telephone. Their Personal Assistants never connects the phone. They will give the standard answer they are gone for the meeting. When I asked why BSNL will not call and update the status they told BSNL will not call the customer and update. If we need we have to call and findout. Till now I have made more than 200 calls to their offices but no use. I have sent 4 to 5 mails to their mail id's but till date I have not received any acknowledgement. I think the mail id of officers is for name sake only and they will never bother to check. I also put 2 greivences on the their website and still no reply. This is also just an eyewash only.

The most funny thing is the Bill of May. BSNL has charged the complete rental and the bill amount is 601/-. when enquired they told you can pay the bill and it will be adjusted. I am wondering how the BSNL offiicials can ask for pay the bill without hesitation even though the connection is not provided. I have faxed the details to the concerned officials for amendment of the bill. BSNL yet to amend the bill.

With so much faults from their side they advertise their's is ISO certified company. I am really wondering how they got the ISO when their process itself not meeting the ISO standards.

They mention in their website their aspiration as "Create a customer focused organisation with excellence in sales, marketting and customer care"

But actually they are not doing even 1% of their aspiration

Regards

Suraj

My BSNL land line Shift application refrence number is 61341985. I had given the application on 13th july 2011 for the shifting my telephone number[protected]. I have contacted the JE of choolaimedu exchange and I came to know that it will take one or two weeks time for shifting because they have to provide the cable for shifting the cable. I request you kindly look in to the matter and arrange to shift my connection as early as possible.

BSNL Landline — shifting of landline telephone

i am a consumer of bsnl land line my previous no was 2546603 i shifted my residence from prem nagar to 23 green park and applied for shifting of the said telephone the line men came to my new place of residence and put dropwire but did not install the telephone. do needful in this matter.
dr. aruna gurha

I have submitted my BSNL landline shifting application in Nov.2012 at Kalatalao BSNL office.
My no.[protected] but till date no action taken.
There is no any communication from BSNL.

Just want to know if this website really help. Please reply.

Sir
i want to my bsnl landline shift my new addres
old addres F2 jayaresidency J J NAGAR
ALWAL BEHIND RELLIANCE SUPERMARKET SECUNDERABAD 500010

NEW ADDERS FLAT NO106 RELLIANCE FRESH { SIDE BUILDING } J J NAGAR ALWAL
SECUNDERABAD 500010 CONTACT NO RAVIKIRAN [protected]

Its more than 2 months I have given shifting request for my BSNL landline[protected] with broadband from Ulsoor to Hoodi circle, Whitefield. But even after repeated follow ups shifting has not been done.After a painful waiting I am extremely disappointed with the service of BSNL and decided to surrender this BSNL connection and go for some private network.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

I had given the application for the shifting of my telephone numbered
[protected]. Even though more than10 days have been elapsed no action
was taken and no status was not comminicated.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

My number is [protected]. I have applied for a land line Shifting on 29.1.15 at the RTNAGAR telephone exchange. Kindly contact me asap as I don't want to be harsh on the Internet. BSNL please explain to me this delay.

I had given the application for the shifting of my telephone numbered
[protected] oct-2013 anakapalli exchange to madhurawada exchange visakhapatnam dt shifting has not be done two years above[protected]
Kindly contact me my mobile no [protected]
Please take necessary action as early as possible
From
m.narasimha murthy raju

I had given an application on 15 feb 2016, for shifting of my residence land line phonewith broadband to a new location where i have shifted. As per the claims they are supposed to shift the phone in 3-4 working days, however i have not heard from them so far.This has created a lot of problem since my whole interaction with my parents is on that number.

tele no[protected]

bad behavior bsnl staff

shifted for complint 2331237 not attend

Dear Sir,

We have requested to shift the tel.line (Latha Mohan 238186) one month back from Christoper Nagar Parvathipuram Nagercoil to Amsi Thengapattanam Painkulam exchange stil we did not get the connection we are long time customer we are using internet and we are paying more than 2000/rupes per month please do the necessary action and fix the line at the earliest.
Thank you,
T.Mohan Kumar
Male'
Rep.of Maldives
[protected]

From,
A.AMIRTHANATHAN
Rtd. Assistant Executive Engineer
39/2 Saro, 4th Cross, Timber Depo Road
Nesamony Nagar
Nagercoil – 629001, Phone:[protected]
Cell- [protected]
To
The General Manager,
BSNL – Court Road,
Nagercoil -629001

Dear Sir,
Sub:- A.AMIRTHANATHAN - Retd. Assistant Executive Engineer –
shifting of Land line phone 04652 – 220952 with Broad Band
Net connection from Ranithottam to Thammathukonam –
requested regarding :-

I would like to inform that my family was shifted from 39/2, SARO, 4th Cross, Timber Depo Road, Nesanony Ngar, Nagercoil to Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam . and now residing at Thammathukonam. I have installed Land line Phone No. 220952about 25 years back and installed BSNL Broad Band connection for about 5 years back. Hence I request that my telephone with broad Band connection should be installed in my new house at Door No 4 – 168 – 4, Diamond Street, Gurukulam salai, Thammathukonam at the earliest.
Thanking you
Nagercoil yours faithfully
15 – 2 2018

( A.AMIRTHANATHAN

Dear sir,

I have a bsnl telephone connection with internet connection. I am facing following problems in the net.
Net is very slow
Over billing
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

With regards,
S.Parthasarathi

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No:[protected]

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening. My Tel No: [protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]

I have a bsnl telephone connection with internet connection
Not able to get the details about the usage.
Like to to change for a better plan.
Request you to recommend/suggest a better plan
Does plan 199 suit me.
Request you to kindly look into my request and do the needful.
My telephone number is[protected]
With Regards
Mahesh Kumar

Respected Sir,
Iam using broadband Internet from Bsnl but there is a problem arising browsing & Account Usage is not displaying.When the website is typed it is not opening.Download speed is also very slow. My
Tel No:[protected]

i have submitted an application for change of plan from 725 to 325 for my postpaid mobile no [protected] six days back but have not got changed. can you check it and confirm the same.

Dear, this problem is not unique to BSNL kochin only. This is a general problem all over india. I am in gurgaon, near delhi which comes under NCR (national capital region), and the same problem persist. They will literally drive you to the level of insanity.

I have a dataone connection .since about 2 month i can not send mail from out look express .I have registered complaints several time . But no fault have been rectified .i have been told that fault is from bangalore .hence local mainenance engineers can not do any thing .of course bill comes very promptly
and pay but we are not getting service when required as this problem is pending for the last two month.
lathikaravi

I have tried calling customer care since the last 5 days but nobody responds and when they do and I tell my problem, they say yes and that's all.

We have paid an unpaid bill amount of 5375, such a big amount because I was out and I hadn't locked my modem with a web key or disconnected it. I paid the bill on 26.05.2009, bill number [protected], Pom Marketing Services, PONO2224478 but BSNL service is so poor that I have to say it's the worst connection one could have. They are very prompt at collecting an amount but at giving a connection they take their own time.

I am still unable to use the internet or the landline as only incomming is available.
I guess the only way one can get connection with BSNL is to pray to god and hope for the best!!!

Very poor support. Airtel or Reliance are way better!

Yeah, this is the first day of June; and bsnl says I have exceeded 1 gb limit!!!(in kolkata) and I know I downloaded not more than 100 mb.People working there in the customer care should be murdered.

Yah I am also having the same problem. I am using dataone 500 home plan.
I use schedulers and firewalls and I just killed windows updates still it is showing downloaded bandwith when i didn't to internet.
How this possible I don't know.
From whom they bought that counter software ...! those people and this bsnl should be killed.

I think I don't have option, either i have to go for unlimited or I have to use another service provider.
If there is any solution please let me know...

bsnl internet service is the worst service in the whole universe .first you think that they are giving good speed and at low cost but whenn you use the internet there is always one or other problem and than starts rounds to bsnl "jhopda" again and again to get the problem sorted . the internet cant run for even 2 days without a problem.

sir, from this coneection lot o[censored]n wantted advertaisemets are coming continuesly so please check yhis and send me the details about this problem as soon as you possible!

i have an error of 720 inbrodband plane150 in village plz solve this problm urgently

I am broadband data one subscriber of BSNL. My phone No. is [protected]. Despite my complaint, no action has been taken by BSNL to correct the connection. whenever, I try to connect, I receive the message error 678. I request the error be rectified immediately and service given uninterrupted.

During Jan 2010 month, the internet usage come to the extent of 2.250GB where i have not used to that extent.I have checked the user records, the time mentioned is totally not corelating to my working time in internet.
In Feb 2010 also, i find the same usage.As per record time, i ahve not used any internet, For example during 1&2 Mar2010, i have not used internet.But usage acoount telling 0.9GB is used.
Please look into the matter.other wise i will totally disconnect the phone and surrender to you.

With regards,

i am krishan singh my no. is[protected], i have not recharged my no. from last month, iam wanted to recharge yet . but my no. shows u r not pre - paid suscriber . plz solve my problem early . my secnod no.[protected] if any enquiry plz call.

sir
my no is[protected] is not activate pls check & activate


thanks
surinder

Dear Sir,

I am your customer for Pre-paid cellular service.

I had sent an SMS to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number. This mail was sent on 6th August 2008 to #53733. Acknowledgement SMS was received the same day.

Even after lapse of two months and repeated requests, the facility has not been provided to me.

Kindly look into the matter.

I will appreciate an early reply.


Thanking you,


Yours truly,


R Suresh Kr

(Mo No [protected])

Dear Sir,
With due regards I beg to inform you that I received a very important phone call in my mobile No. [protected] from a very important person in the evening of 4th January 2009 between 7.00PM to 10.00 PM that day. Unfortunately I lost the number due to shortage of received call space at my mobile set.

Now my request is would you be kind enough to give me a list of received calls that I received in my cell phone No. [protected] on that date ( 04.01.20090) between 7 to 10.00 PM.

I will be highly obliged if you could do the same for me.

I expect your kind consideration

With regards

Dr Santanu Mandal
Chief Medical Officer
Indian Statistical Institute, Kolkata
205, B T Road, Kolkata-108
Phone: [protected]
Email: [protected]@gmail.com

send mo bill [protected]

How to activate DND (Do Not Distrub) service on BSNL mobile connection.?
there is no option found on their website..

Dear Sir/Madam,
I am using cellone Pre-Pared, SIM No.[protected]-6088 & Mob No.[protected]
Pls. tell me PUK for detais mention here my Name Delip. K. Mudrale. or tel me process
from ware I can get PUK No.

Thanks,

Dear Sir,

I have a BSNL Sim. My number is [protected] my circle is Gwalior M.P.

I want to avail the benefit of talking on two BSNL subscribers at reduced rates - one a local mobile number and another a STD landline number.

Please advice me how to do the same.

Please treat it as seriously.

With regards

Sandeep Srivastava

i have tired to my news subscribtion so plz dis connect my news .
i have not bear ur balanace

i am residing at chennai saidapet near to aranganathan subway.I am getting very poor signal for my mobile phone.It is very difficult for me.Because of this poor network everytime if i get a call or if i want to call i have to come out of my appartment to call or to receive.I think it is a tower problems.so can you please look into this and solve my issue.i have cell one chennai circle.[protected].my number.so please solve this issue as soon as possible.

poor feedback against complaint for shifting of telephone no.2447249 from the existing address to the new address in the same locality. A complaint was given in public grievience cell and the docket no. is KRL/CO/2009/6936 .

I have applied for conversion of my scheme from post paid to pre paid.My post pai sevice under plan- has been disconnected from 23.11.2009 at 4 pm. till date i.e 30.11.2009 it has not been activated for prepaid service.I am in great problem.please helpme.My mobil no is [protected] and SIM ID is[protected]-5684, My phone no is[protected].
Shankar Dutt

I have applied for conversion of my scheme from post paid to pre paid.My post paid sevice under plan-325 has been disconnected from 23.11.2009 at 4 pm. till date i.e 30.11.2009 it has not been activated for prepaid service.I am in great problem.please help me.My mobil no is [protected] and SIM ID is[protected]-5684, My phone no (contact) is[protected].Please inmate me about short commings if any.
Shankar Dutt

dataone — slow download rate

i am using a 500rs plan for the last oneyear.till march there was no problem with the speed.but since that the downloading speed has been reduced to 22kbps(max) during the free hours. as soon as the free hours are over there is no problem . my phone no is [protected]
plzz look into the matter

BSNL Broadband — very slow downloading speed

Hi, i am using a BSNL broadband home 750 unlimited plan which offers a 256 kbps connection but when it downloads data from the web it only recceives around 25-30 kbps.

my name is Bipin bihari rout i am a bsnl broadband user .i am currently using home 750 unlimited plan whose downloading speed is up to 256 mbps .but my downloading speed is to slow it is only 2-10 kbps.i have checked our downloading speed from (www .dataone.in) website.it is showing ur downloading speed is
88 mbps.but i my speed is not even 88 mbps rather then 256 mbps.my phone no is 2343510.please solve my problem.

my name is Bipin bihari rout i am a bsnl broadband user .i am currently using home 750 unlimited plan whose downloading speed is up to 256 mbps .but my downloading speed is to slow it is only 2-10 kbps.i have checked our downloading speed from (www .dataone.in) website.it is showing ur downloading speed is
88 mbps.but i my speed is not even 88 mbps rather then 256 mbps.my phone no is 2343510.please solve my problem.

Hi, i am using a BSNL broadband home 500 combo plan which offers a 256 kbps connection but when it downloads data from the web it only recceives 5-6 kbps.

BSNL Broadband — very slow downloading speed

sir i am not geting sufficient downloading speed from last two days please restore my previous downloading speed

bsnlbroadband — my downloading speed is very low

my recommended bsnl broadband speed is 256 kb ps but my downloading speed is not exceeding 25kb ps

Dear look carefully on speed it is 25KB not 25kb. Hence 25 KB = 25 * 8 Kb = 200 Kbps, which is little bit less than recommended, which depends upon website from which you are downloading etc.
Visit http://indianbroadband.in, & post your problem for any type of your query regarding broadband.

Always ready for help
SLC

my internet speed is very slow my internet speed is up to 2mbps given by bsnl & my connection plan is 750 unlimited

BSNL Broadband — Speed and connection

We applied for a BSNL broadband on 1st May'09.The landline phone was installed on 3rd or fourth day after this.Since then we called them several times then only on the 13th of may they connected the broadband.After that, there is a regular problem with connection.Most of the time, it is unable to connect.

These telecom companies charge us an advance so that they dont fail to get the money for the services they have given, but what about us?
The bill has already come for this month and we have hardly made use of the services.We will have to pay for a service which we were unable to use because of the company.Why should we pay the bill for the days they took in installing our connection and for the days we were unable to connect?
Please help.

yes i also get unlimited 750 plan down load speed is only 20-25kb only in home 500c plan bsnl charge 80 paise per excess mb. but here they assure 256kb/second speed but available only 20-25kb how to right to receive the full amount rs 750+tax this is not a broad band this is a fraud band

BSNL Broadband — speed & connection

helloz,
my user name is:shyamalb_uc
i reside near purbachal south canal east, kolkata 700078.
from the last few dayz im not getting the speed which was promised to me...im using 100 mbps connection of rs 400/month...i used to get speed of 10 kbps...bt from the last few days my net is not working fine...i hv no virus/spyware/firewall/malware problem as ihv installed full version internet security & anti virus... im downloading a game from u torrent whose size is nearly 2 G.B...bt it takes 1 hr to download 1%.so as u can see the coz of my anxiety...i want an immediate solution for this problem...
with regards
shyamal

As i am using this broad band service from padubidri telephone exchange but some times there will be a no conections for a long time (1 month- 1week or 2 to 4 days)but nw some times i cant connect to internet and download speed is very low why it sow sir please give me information about it or go through above the complaint yes i also get unlimited 750 plan down load speed is only 20-25kb only in home 500c plan . but here they assure 256kb/second speed but available only 20-25kb how to right to receive the full amount rs 750+tax

Yes, its true.
First I used HOME 500 plan. The download rate is full (ie., around 256KBPS)
one week ago I changed to HOME 750 UNLIMTED plan.
They offered 256kbps to 2mbps.
but the download speed is 20kbps to 40kbps.
I registered complaint but they not responded.


BSNL is cheating by giving fake advertisements..

Last month I changed to UL 750 plan, as BSNL people told that it is higher speed than home 500 plan. BSNL is cheating the customers. UL 750 IS VERY VERY SLOW. LIKE A BULLOCKART.

My computer cannot connect to Internet at single click.

my computer cannot connect to the internet at single click

BSNL Broadband — not working and very slow

Dear Sir,

I have got new BSNL Internet connection for my phone[protected]. Frankly it is waste of of money and time. Always internet connection will not work. Customer service number complaints another problem.

Why BSNL cannot deliver what they are advertising speed and connectivity.

Hope some responsible officer will look into the issues and rectify the same.

Regds,
Ramesh

SIR, FROM LAST 4 DAYS MY DOWNLOAD SPEED HAS BEEN REDUCED TO 1bps IT IS VERY DIFFICULT EVEN TO OPEN THE HOME PAGE . I M USING UNLIMITED HOME PLAN AT MY RESIDENCE. LOCAL BSNL SERVICE CENTRE IS UNABLE TO UNDERSTAND MY PROBLEM. PLEASE DO THE NEEDFUL AND PROVIDE ME OPPORTUNITY TO THANK YOU.
YOURS SINCERELY . ZAHID AKHTAR ANSARI

BSNL — Broadband Speed and Connectivity problem

I have broadband Connection at my Office and I booked complains so many times but all officers in Rajkot saying that is fault from head offfice of bsnl and some times in week the broadband coneection not works and some times i have speed of 8 to 40 kbps and i have plan for 256kbps to 2 MB

I want to know how can solve this problem and If any body knows person which can solve this problem then please send me their contect detials.
my telephone no is[protected]

Sir,
i have a bsnl broadband connection Home Unlimited 750. Its bandwidth is 256kb/sec.
but i am unable get good bandwidth for downloading. It is too slow at 32kb/sec only. Please resove my problem sir. And increase my downloading speed.

Thanking you.

BSNL — VERY SLOW DOWNLOADING SPEED

Hello sir,
i have a bsnl broadband internet connection Home unlimited 750 with 256kb/sec bandwidth.
But my downloading speed only 30kb/sec. Its too slow for any of multimedia working process or downloaing anything, any of downloading take more time to completing.
so sir please, i need sufficient speed for downloading and my working.

BSNL — BROADBAND DOWNLOADING SPEED

Sir,I got my BSNL Broadband net on 23 june 2010 at that time downloading speed is 60kbps but now it is reduced to 15kbps.so please rectify my problem as much as possible.
Thank you sir

BSNL — very low download speed

i am ising BSNL Broadband since it has been launched in neyveli (approx 4years or above). all these years i am using unlimited plans. now also i'm in ul750 plan. till now i never experienced download speed of morethan 20 kb/sec. only yesterday when i visited my friend's houde i saw the download speed of about 250kb/sec. why i had been cheated like this? how can i get good download speed? how can i get compensation for this? my landline no is [protected].

I m also facing same problems Dear.

BSNL Broadband — connection & speed

sir,
I don't get proper speed of internet & DSL & ETHERNET lights blinking all the time. it is disconnected.
My phone no is[protected]. plz. look into the matter.

The actual download speed is not what you buy. It is downlinking speed, not downloading. convert your speed provided into kbps and then divide by 8, will give max download speed. i[censored] have 2 mbps connection, it is 2*1024=2048Kbps connection and will give 2048/8=256kbps download speed. i[censored] have 256kbps connection you will get max of 256/8=32kbps.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,

J.Jose Paulson

Sir, I am talso a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service in my wildest dream. Last month on 29 th. I was deleting some unwanted messages. Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. [protected]. At that time was in New Delhi and not in a position to recharge my mobile resulting in great difficulty outsation. This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 10/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.

Hi Sir,
Pls deactivate the Mobile Radio Service ... My No is [protected].

Dear Sir,

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,

mohit kumar salar.

dear sir, please unsubscribe mobile radio service on my no. [protected] immediately.

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected]. I started to listen BSNL Mob-Radio. Since last two months I have not been using the subject service but subscription charges are being charged from me.

Kindly stop this facility on my mobile immediately.

Thanks,

Dharam Pal

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected]. I started to listen BSNL Mob-Radio. Since last two months I have not been using the subject service but subscription charges are being charged from me.

Kindly stop this facility on my mobile immediately.

Thanks,

Dharam Pal

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly send me the procedure for deactivate the same.

With Regards,
Debjyoti Ray

I need to deactivate mobile radio service from my mobile no [protected]

Sir, I am also a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service . Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. . This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 19/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.
thanks

Sir, I am also a sufferer/victim of this socalled Mobile Radio Service. I have never asked for this service . Suddenlny I got a "Congratulatory" messasge ofr MRS and Rs. 19/- was deducted from my mobile No. . This month againg BSNL has deducted 19/- without any hint adn when I tried to get it rectified on the No. 126333, nothing happebned and againg Rs. 19/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.This is my mobile no : [protected] Please help me

Dear Sir,

My Father is user of BSNL Pre-Paid mobile. (Plz. Note that he is Blind Person) His mobile no is [protected]. As he is a blind person he is not able to start the BSNL Radio services but don’t know it started and Rs. 25/- was deducted on[protected]confirmation SMS of deduction of Rs 25/- was received at 19:31:34 sms sender no +12555025 Message center number [protected]). Well I have unsubscribed the service calling 1255533 which cost about Rs. 2/-. So plz help me out if I can get refund back. And I want to stop unwanted advertisement calls and SMS on my father’s Mobile Number.

Kindly do the needful

Regards

sir iam using bsni no [protected] please deactive mobile radio servic

bsnl mobile radio service — stopping of deduction of Rs.19

I received one message to subscribe BSNL mobile radio service.I never tried it, however it has been subcribed forcefully.Further message shows that it has successfully chrged Rs.19 to my bill.My mobile no is [protected] and post paid.I have tried best to call the 12630033.It always shows that no is busy/network busy.After few hours it gives message that it has successfully subscribed and charged Rs.19.00I do not understand this idiotic behaviour of BSNL post paid mobile service.I never wanted this service nor enjoyed for a moment.I request BSNL to stop immediately, otherwise I am to surrender the phone and go for another mobile service.Cheating should be stopped immediately.

Please tell me how to deactivate mobile radio on my pre paid connection.

Dear Sir,

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services.

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription.

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly STOP THIS SERVICE

THANKING YOU.

I am user BSNL pre paid mobile. my mobile no is [protected] i started the BSNL Radio services but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
CHINTAN

BSNL Mobile Radio Service
Dear Sir,

I am user BSNL Perpaid moblie. my mobile no is [protected] .i started the BSNL Radio services but now i want to stop this facility, many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility.
Kindly stop this facility on my mobile immediately
Regards
SHIVAKUMAR

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Dear Sir,

My Mobile no is [protected].
Kindly stop Mobile Radio Services

Many time I request that you stop the advertise Sms & call also.but nobody is going to liston me. Now what should i have to do? I should Agree -Natural-or as comanman ?

I am user BSNL pre paid mobile. my mobile no is 94143218 i started the BSNL music station but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
VAC

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected]
Kindly STOP THIS SERVICE

THANKING YOU.

BSNL — bsnl radio services

I had registered complaints on customer care of bsnl for removing bsnl radio facility on my mobile because the methods they are suggesting to me for the unsubscription of bsnl facility is not working. The complaints details are :
1. H[protected] dated 01.08.2009
2. #[protected] dated 10.08.2009

Till date the facility is not removed from my connection no. [protected]. I am fed up of registering complaints again and againg and getting no responce from bsnl. This is also causing financial loss to me by deduction of fee for bsnl radio services. I request you to please help me in unsubscribing the same the earliest.
Thanks
Veeresh kalra

Kindly un-subscribe mobile radio service. My no is [protected]

Dear Sir,

My Father is user of BSNL Pre-Paid mobile, His mobile no is [protected] and i like to put in your kind notice that by mistake a music station service was activated long time ago and now every month Rs. 19/- is deducted from the available balance of his mobile & he also always receiving a confirmation SMS of deduction of Rs 19/- in each month.

i am requesting you to kindly stop this service on my father's mobile.

Kindly do the needful

Regards

i want to unsubscribe mobile radio service from my mobile no [protected]

Kindly STOP THIS SERVICE

THANKING YOU.
rajesh
jamshedpur

i want to unsubscribe mobile radio service from my mobile no [protected]

Kindly STOP THIS SERVICE

THANKING YOU.
rajesh
jamshedpur

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription

BSNL Mobile Radio Service
Dear Sir,

I am user BSNL post paid moblie. my mobile no is 094460i9781, BSNL is providing me the mobile radio service for the last few months with out my request, please stop this service immediately, many times i tried through cutomer care but they are not taking any action.

Kindly stop this facility.

Regards

I HAVE A PROBLEM OF BEING ADDED A FEATURE CALLED 'GAMES ON DEMAND" THAT I HAVE NEVER ASKED FOR NOR GIVEN ANY WRITTEN PERMISSION FOR IT. I AM BILLED FOR THE SAME FOR SEVERAL MONTHS TILL DATE EVEN THOUGH I HAVE APPROACHED THE TELEPHONE DEPARTMENT OFFICE IN PANJIM, THE GENRAL MANAGER ETC, WITH AN APPLICATION CITING MY PROBLEM. I HAVE BEEN TOLD TO CAL THE TOLL FREE NUMBER TOO WHICH I HAVE DONE, BUT NOTHING HAS CHANGED. I WILL BE FORCED TO CANCEL THE PHONE CONNECTION ALONG WITH THE BROAD BAND CONNECTION BECAUSE OF THIS HARASSMENT. I WILL HAVE TO APPROACH CONSUMER FORUM FOR DAMAGES DONE AND CARELESSNESS. i ALSO WANT THE DEPARTMENT TO REFUND THE RS 200 X THE NUMBER OF MONTHS THAT I WAS CHARGED. AWAITING A SUITABLE REPLY ASAP.

Dear Sir
I am user BSNL pre paid mobile. my mobile no is [protected] i started the BSNL Radio services but
now I want to stop this facility, many times i tried through customer care but they were not stop this
facility.

kindly stop this facility.

regards
K.C Gupta

dear sir,
iam user of bsnl prepaid mobile service with no [protected].kindly deactivate this service asap.

dear sir,
kindly deactivate the mobile radio service from no [protected] asap.

BSNL ON MOBILE — STOPPING OF RADIO ON MOBILE SERVICES

bsnl radio service 126300
Dear Sir,

I am BSNL pre paid Mobile user of PUNJAB circle. My mobile no is[protected]. BSNL Radio services is stared by mistake in my mobile. I want to stop this facility immediately, many times(15) I tried through BSNL cutomer care but they were not stop this faclity and also give unsatisfactory answer and said BSNL is not responsible for this fasality, contact at 126300.when I contact at 126300 there is not option to stop this fasality and no provision to talk personaly at this number and only computor generated voices are heard.This number(126300) is not toll free.So very heay charches to be paid by me to BSNL.I have sent to SMS at 126300 and BSNL customer care service to stop this fasality.
Kindly stop this facility in my mobile.

WITH REGARDS
KULDIP RAJ
NANGAL CITY,DISTT ROPAR

I am user BSNL pre paid moblie . my mobile no is [protected] i started the BSNL Radio services but now i want to stop this facility..
Kindly stop this facility

sir,
plz deactive my mobile radio.my no is [protected]

Dear Sir,

I am BSNL pre paid mobile user.
I never started the mobile radio facility, suddenly i got a message saying Rs 5 will be deducted from my balance.
I got a message saying that to unsubscribe dial 1255530.
When i called that number it said no does not exists.
I went to the BSNL office but that too did not worked.People there don't know anything about this.They keep on sending to another person with trial and error basis.
Can anyone suggest me how to get rid off this BSNL Mobile Radio Service.

Dear sir,
Please deactive mobile radio service from my mobile. my mobile number is [protected]

stopping of deduction of Rs.19
I am ramesh, I received one message to subscribe BSNL mobile radio service.I never tried it, however it has been subcribed forcefully.Further message shows that it has successfully chrged Rs.19 to my bill.My mobile no is [protected] and post paid.I have tried best to call the 12630033.It always shows that no is busy/network busy.After few hours it gives message that it has successfully subscribed and charged Rs.19.00I do not understand this idiotic behaviour of BSNL post paid mobile service.I never wanted this service nor enjoyed for a moment.I request BSNL to stop immediately, otherwise I am to surrender the phone and go for another mobile service.Cheating should be stopped immediately.

BSNL — BSNL Radio

I had subscribe BSNL Radio to calling 126333.Now I want to unsubscribe this service.How I can unsubscribe this service?

Dear Sir,

I need to deactivate mobile radio service from my mobile no [protected].

Kindly STOP THIS SERVICE

THANKING YOU.

sir,
my number is [protected].
please cancel the onmobile radio subscription pack.
there is no use going to bsnl office.
and i had never asked for this service and i am the victim now;
i am losing 25 rs per month.
please cancel it please, please, please...

Dear Sir/Madam,

I am a user of BSNL pre paid moblie . My mobile no is [protected].i want to stop the mobile radio service in my mobile. Since last two months I have not been using the subject service but subscription charges are being charged from me.many times i tried through cutomer care but they were not stop this faclity.

Kindly stop this facility on my mobile immediately.

Thanks,

S. Kousalya

Sir, I am also a sufferer/victim of this so called Mobile Radio Service. I have never asked for this service. Suddenly I got a "Congratulatory" message for MRS and Rs. 30/- was deducted from my mobile No. This month again BSNL has deducted RS 30/- without any hint and when I tried to get it rectified on the No. 126333, nothing happened and again Rs. 30/- was deducted. Is it not simply fleecing by this Govt. sponsored service. How to get rid of this cheating by a renowned company? Please help and guide.

sir,
Please deactive mobile radio service from my mobile. my mobile number is [protected]

Dear Sir,

My mobile No. is [protected] . Please de-activate my Mobile Radio subscription.

hi,

My mobile no is [protected].This MRadio service got started automatically and I am trying to deactivate the same through various no's but of no use.
Appreciate if you can deactivate the same.

Regards,
Naveen

I need to deactivate mobile radio service from my mobile No [protected].

From past 6 months this service activated and we also complaint so many time but no responace given us.Per week Rs.7 will cut for this service.

Further dont activate the service, take axn quikly...

I had the same problem with the so-called "Mobile Monthly Radio Subscription Pack". This party could not be contacted, as they were sending push SMS messages without any return address, and also the phone number they provided for unsubscribing[protected] was never available. I quarrelled about this matter at the BSNL office here and managed to send a message from them to this service. They have finally sent me a message deactivating this service, only after I threatened to take legal action through the consumer court.

It seems this is an organised racket by BSNL employees; some kind of self-legalised pick-pocketing. No doubt they get commissions from all these services such as Mobile Radio, Handygo, etc. for getting them customers; so, some employees must be engaging in this racket just to collect those commissions. They are counting on the fact that the victims would be too busy to take the trouble to fight over "small" amounts like Rs 25 every month.

Unless they are stopped, they are going to find new ways to cheat the public if they realise that they can get away with it. And, the silence of the victimised public will only encourage them to engage in even more thievery.

Would it be possible to take a class legal action against BSNL and claim both a complete refund as well as compensation for the harassment and cheating? Is there somebody here with experience in taking such matters to the consumer court?

Sharan

its not a comment, just an enquiry...i have a manijod sim...i want to upgrade it by adding facilities of STD and ISD calls...please direct me with the steps that is required to be taken...

Looking forward to hear from your side

Regards
Anjali Kejriwal

Sir/ Madam,

There is no dial tone in my phone. Phone number is[protected] Please rectify the issue

I have bsnl broad band 2 mbps connection from 2 weeks it is very bad i tried to log complaing am not able to reach them because when evere i call to the toll free no they will not lift the call or they will disconnect the call.I was on hold for more than 30 min.