Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shashikant Gyanchandani
Apr 29, 2021
Report
Copy

Respected, yesterday i received a sms stating that my sim will not be working today.
Further they mentioned to contact bsnl head office Kolkata (???), with private mobile number given there...
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sathees waran
    from Chennai, Tamil Nadu
    Apr 29, 2021
    Report
    Copy

    Address: Tiruchengode

    Dear Team,

    I did recharge transaction of Rs197 to recharge mobile number [protected]

    Amount debited in account and recharge not done. Mailed to [protected]@bsnl.co.in and also raised in customer care still no response from them.

    Transaction : PGSM[protected]
    +1 photos
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      raghu.3093
      Apr 28, 2021
      Report
      Copy

      Hi I'm not receiving UPC for porting despite several requests...it says pending and then says unable...
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shobha Menon V
        Apr 27, 2021
        Report
        Copy

        Address: BSNL, Ernakulam region

        Paid the bill and disconnected for non payment our landline.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nagasai82
          Apr 27, 2021
          Report
          Copy

          Network not showing

          From yesterday my prepaid sim card is not working. My hand set is okay. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Have tried contacting customer care number but it's also not working getting error system down from customer care.Please...
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy
          K
          Kshitij.Pratap.Singh
          Apr 26, 2021
          Report
          Copy

          Today, I was trying to recharge my bsnl number through amazon pay mode but by mistake I did write a digit wrong while writing mobile number and it resulted in a successful transaction.

          I request you to kindly revert back the amount and if not then atleast recharge the correct number.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            Iswarya K
            Apr 25, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: 6/67, NORTH PILLAIYAR KOVIL STREET, KEELA KADAYAM, TENKASI DISTRICT, TAMILNADU

            For the past three days, we have been getting wrong calls from different persons. We are extremely tired of these wrong calls. Every day, they are calling more than 5 times and using very bad words. Our landline number is[protected]. Please kindly look into this issue, and solve the problem as soon as possible. Thanks in advance.
            Apr 25, 2021
            Complaint marked as Resolved 
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sandeepgahlot70
              Apr 25, 2021
              Resolved
              Report
              Copy
              Resolved

              I have recharged my bsnl number but not able to use benefit of recharge . I tried to contact bsnl customer care many times but no one is answering
              +1 photos
              Apr 26, 2021
              Complaint marked as Resolved 
              My problem is not solved yet but you marked complaint as resolved the company didn't contacted me | I want my money
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                H
                hareesh10sharma
                Apr 24, 2021
                Report
                Copy

                Address: umanagar colony dholpur rajasthan

                Bsnl mobile sim sms service not working from 4 days. i contact costumer care and they said your problem will be resolved within 48 hrs. . but they did not resolve it. i called again but now they are not picking my call. bsnl worst company and services so much bad.so kindly start my mobile sim sms service. mobile no. [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  tanmay1234567890
                  Apr 23, 2021
                  Report
                  Copy

                  I got a message saying document verification is pending and your number will be blocked. Please check if it is legal or not... i am attaching the message too
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    darshan31
                    Apr 21, 2021
                    Report
                    Copy

                    Address: Bangalore

                    My account Number is [protected] and landline number is [protected] I made the payment twice by mistake. Actually the payment debits from bank but one of my staff has paid the amount again by mistake through . So I request you to provide refund of the excess amount back to paytm.
                    Thank You
                    Payment Details
                    Account Number:[protected]
                    Bill Date:[protected]
                    Receipt Date:[protected]
                    BBPS Biller Id: BSNL00000NAT5C
                    BBPS Transaction ID:PT011111BYR0EK6WTFO0
                    Paytm Cash Transaction Number:[protected]
                    Order Number:[protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      gopal943
                      Apr 21, 2021
                      Report
                      Copy

                      Address: Guledgudda, bagakot dist

                      I stay in guledgudda, bagakot district,

                      I requested new connection for bsnl fibernet two months back, here is the reference num[protected],
                      Till now no one turned up for the request ..
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        suresh chandran r
                        from Angamali, Kerala
                        Apr 20, 2021
                        Report
                        Copy

                        Address: Shreenandanam DNWA32, Sreeragam Road NEMOM

                        Getting unwanted messages including BT ONMOBL, SELYOURCAR ETC eventhough donot disturb has been enabled.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          suresh chandran r
                          from Angamali, Kerala
                          Apr 20, 2021
                          Report
                          Copy

                          Address: Shreenandanam DNWA32, Sreeragam Road NEMOM

                          Getting unwanted such as BT-ONMOBL messages even though donot disturb option availed.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            napnq
                            Apr 20, 2021
                            Report
                            Copy

                            Address: BSNL Pune

                            I have tried to make a payment on two occasions for my BSNL Telephone. Both times I got an error code PBE10002 on the BSNL Portal.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajesh Raman Singh
                              Apr 19, 2021
                              Report
                              Copy

                              Address: Rajesh Raman Singh
                              Website: [email protected]

                              Sir

                              I have a humble request regarding a false deduction of Rs 106 amount from my account in the course of a recharge of three months Validity plan of cell one on 12.04.2021 .

                              For one recharge there are two times deduction one was failed but amount was deducted while second was successful.
                              But in the course of failed recharge my amount was deducted. Which has yet not been credited to my account.

                              Please do the needful so that I could get my money back. I will be highly obliged to you for the same.

                              Timing of false deduction is

                              02:17 PM on 12.04.2021

                              Rajesh Raman Singh
                              Mobile No. - [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SurAdi
                                Apr 19, 2021
                                Report
                                Copy

                                I am not able to make or receive calls. Neither i am able to send or receive any messages. There is no tower showing in my phone. Handset is perfectly fine. Tried using the BSNL Sim in other handset also, but still no luck. Some issue is there with the SIM card. Please help. It is my office number. The work is getting hampered due to it.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  samsung galaxy grand prime
                                  Apr 18, 2021
                                  Report
                                  Copy

                                  Dear sir/madam,

                                  This correspondence is to notify regarding a pole that has been causing mobility problems lately in my house and is of no use as now one is using landlines at this stage. Request your kind consideration to shift/remove it. Complete address is mentioned below along with photograph of the pole.
                                  Address is as follows

                                  Thank you in advance

                                  Address-
                                  Mr. MOHAMMED ILYAS HUSSAIN
                                  9-8-110/C/54, plot no 54,
                                  Qila Mohammed Nagar, Dhankota, Hyderabad 500008 T.S.
                                  Landmark - Opp. Sultan Ul-Uloom School, Boys & Girls.

                                  Regards
                                  +1 photos
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Suraj Sinhall
                                    Apr 17, 2021
                                    Report
                                    Copy

                                    Address: Rajasthan Jaisalmer BSNL office

                                    My bsnl sim [protected] has been stopped for several days due to validity expired so please restart my number immediately
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vramanan56
                                      from Chennai, Tamil Nadu
                                      Apr 16, 2021
                                      Report
                                      Copy

                                      Address: 25, Jawaharlal Nehru Nagar, Kayarambedu, Guduvanchery - 603202

                                      I live in Kayarambedu, Guduvanchery Pin 603202. No signal for the past four days and hence I could not use my mobile for calls sending and receiving, also no internet.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit