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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 80

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S
Sujith Sudheer
May 2, 2021
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I have been trying since last 5 to get UPC code to port out from BSNL. Everttime I get charged for the SMS but I don't receive the code. There is no proper response from the customer care and no timeline on when the issue is expected to be resolved.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    amit427
    May 2, 2021
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    Address: Ara,bihar

    Pls help me.my bsnl number is lost. Pls help me to close the number.
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      Tamila55
      May 2, 2021
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      I have requested for porting code using send SMS to 1900 but BSNL always return message something not right and try after some time. But same issue is faced everytime
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Tried again but same issue. Why TRAI isn't taking any action
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        psrdev
        May 2, 2021
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        At 01/05/2021 around 05:00 pm I initiated bill payment for my FTTH connection using (recommended)myBsnl app using UPI. As I approved the transaction in BHIM app and returned to mybsnl app money got deducted from my account but my BSNL app showed error 500.
        After waiting a couple of hours I tried again 01/05/2021 around 09:00 pm using paytm but again the same thing happened. Please consider to refund extra money and complete the recharge.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          S
          Sreekanthsrk
          May 1, 2021
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          Resolved

          Hi I'm not receiving UPC for porting despite several requests...it says pending and then says unable
          May 3, 2021
          Complaint marked as Resolved 
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            J
            Jaya PrakashReddy Tipparthi
            May 1, 2021
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            Since two days I'm trying to port out from bsnl to other networks but not getting upcoming code to port out from bsnl.BSNL services pathetic.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              R
              REDDI SEKHAR RAVURI
              from Pune, Maharashtra
              Apr 30, 2021
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              Sir..

              I would like to port from BSNL to AIRTEL...

              I sent 12 number of messages to 1900 as PORT [protected]..

              each time amount of Rs. 1.2/- debited but, I won't get UPC Code..

              Rely got as..

              1. Your request for UPC has been delayed. Please wait while your request is being processed.

              2. Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

              ..
              Screen shots attached..

              BSNL people won't allowing to port from their network..

              Please take action on them..

              R REDDI SEKHAR
              [protected]
              [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                K
                kaaga
                Apr 30, 2021
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                Address: Jaipur

                Dear All
                I am having a landline number of BSNL with number[protected] which was discontinued 3 years ago but still I have not revived the security deposit amount .I have also visited BSNL office they said you will soon a refund . So kindly either courier me the cheque of 1500 rupees which was taken from me saying a security deposit
                Thanking you
                Kailash Agarwal
                Mail I'd - [protected]@gmail.com
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  Y
                  Yashkomati
                  Apr 30, 2021
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                  Address: Hno:10-363 6A, Sathya Raghavendra Colony, Near Nagadevtha Temple, Malkajgiri - 500047

                  It's been a week that my prepaid sim card is not working. My hand set is perfectly file. My number is [[protected]].
                  No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    Shashikant Gyanchandani
                    Apr 29, 2021
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                    Respected, yesterday i received a sms stating that my sim will not be working today.
                    Further they mentioned to contact bsnl head office Kolkata (???), with private mobile number given there...
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      sathees waran
                      from Chennai, Tamil Nadu
                      Apr 29, 2021
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                      Address: Tiruchengode

                      Dear Team,

                      I did recharge transaction of Rs197 to recharge mobile number [protected]

                      Amount debited in account and recharge not done. Mailed to [protected]@bsnl.co.in and also raised in customer care still no response from them.

                      Transaction : PGSM[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        R
                        raghu.3093
                        Apr 28, 2021
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                        Hi I'm not receiving UPC for porting despite several requests...it says pending and then says unable...
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Shobha Menon V
                          Apr 27, 2021
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                          Address: BSNL, Ernakulam region

                          Paid the bill and disconnected for non payment our landline.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            nagasai82
                            Apr 27, 2021
                            Mar 26, 2025
                            This thread was updated on Mar 26, 2025
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                            Network not showing

                            From yesterday my prepaid sim card is not working. My hand set is okay. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Have tried contacting customer care number but it's also not working getting error system down from customer care.Please...
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                            Kshitij.Pratap.Singh
                            Apr 26, 2021
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                            Today, I was trying to recharge my bsnl number through amazon pay mode but by mistake I did write a digit wrong while writing mobile number and it resulted in a successful transaction.

                            I request you to kindly revert back the amount and if not then atleast recharge the correct number.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Iswarya K
                              Apr 25, 2021
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                              Address: 6/67, NORTH PILLAIYAR KOVIL STREET, KEELA KADAYAM, TENKASI DISTRICT, TAMILNADU

                              For the past three days, we have been getting wrong calls from different persons. We are extremely tired of these wrong calls. Every day, they are calling more than 5 times and using very bad words. Our landline number is[protected]. Please kindly look into this issue, and solve the problem as soon as possible. Thanks in advance.
                              Apr 25, 2021
                              Complaint marked as Resolved 
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Sandeepgahlot70
                                Apr 25, 2021
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                                Resolved

                                I have recharged my bsnl number but not able to use benefit of recharge . I tried to contact bsnl customer care many times but no one is answering
                                Apr 26, 2021
                                Complaint marked as Resolved 
                                My problem is not solved yet but you marked complaint as resolved the company didn't contacted me | I want my money
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  hareesh10sharma
                                  Apr 24, 2021
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                                  Address: umanagar colony dholpur rajasthan

                                  Bsnl mobile sim sms service not working from 4 days. i contact costumer care and they said your problem will be resolved within 48 hrs. . but they did not resolve it. i called again but now they are not picking my call. bsnl worst company and services so much bad.so kindly start my mobile sim sms service. mobile no. [protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    tanmay1234567890
                                    Apr 23, 2021
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                                    I got a message saying document verification is pending and your number will be blocked. Please check if it is legal or not... i am attaching the message too
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      darshan31
                                      Apr 21, 2021
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                                      Address: Bangalore

                                      My account Number is [protected] and landline number is [protected] I made the payment twice by mistake. Actually the payment debits from bank but one of my staff has paid the amount again by mistake through . So I request you to provide refund of the excess amount back to paytm.
                                      Thank You
                                      Payment Details
                                      Account Number:[protected]
                                      Bill Date:[protected]
                                      Receipt Date:[protected]
                                      BBPS Biller Id: BSNL00000NAT5C
                                      BBPS Transaction ID:PT011111BYR0EK6WTFO0
                                      Paytm Cash Transaction Number:[protected]
                                      Order Number:[protected]
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