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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 84

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C
Mar 23, 2021
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My bsnl sim from bihar circle not showing network. Recently i moved to faridabad. I am getting no network. My phone is OK. Tried changing phone as well but no result. Phone no is[protected].
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    R Bala
    Mar 22, 2021
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    I have recharged this phone number :
    [protected], for Rs 1199 on 18th March-2021. My money has been debited from my debit card but the recharge is not completed yet.The refund has not been received yet. Reference number:[protected].Please find a solution regarding my problem. Thankyou.
    Service:Prepaid
    E-mail id : [protected]@gmail.com.
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      Akherun Nessa
      Mar 22, 2021
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      Address: Rajapara Pt-II , P.O. Bagribari,

      Sir,
      With reference to the subject cited above I would like to inform you that I have a customer of telephone bear No[protected] with broad band internet connection, but the telephone is died from the beginning the connection and I noticed it several time to the JTO, /SDO Bilasipara but no helpful result found. The internet speed so poor and never I get high speed as per proper plan and it also prayed them several times but they has not take any step to solve the problems.
      I, therefore request your honour would be kind enough to solve my telephonic and internet problems as soon as possible and thus oblige.
      Yours faithfully
      Akherun Nessa
      [protected]
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        Tamilk
        Mar 21, 2021
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        Dear Sir / Madam

        I've Recharged for Rs 321/- to my number [protected] from SBI Yono App the amount got debited from my account but number doesn't got recharged while enquiring your customer care i got to know that payment got failed and you asked to contact the bank for refund while i contacted them they told the transaction was successful then i filed complaint in banking ombudsman they have furnished the details as given below that the transaction was successful they forwarded the transaction details also i am attaching the same for your reference so i request you to look into the issue prevailed
        +1 photos
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          Balasubramaniyan Ramanathan
          Mar 21, 2021
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          Hello,

          Had been using the mobile number for many years now. However in the recent days, had been getting many missed calls from many international numbers. Block list in phone doesn't help as am getting calls from many different numbers almost everyday.

          For more information contact my email.

          Regards,
          Balasubramaniyan
          [protected]@gmail.com
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            A
            A.Chelladurai
            Mar 20, 2021
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            Kindly include my GST No. in my monthly telephone bill as to remit in my GST number.
            I expect your kind co-operation

            My GST No. 33AOSPC3574P1ZD

            MY TELEPHONE NO.[protected]
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              R
              Richard Marx Chyrmang
              from Delhi, Delhi
              Mar 20, 2021
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              Address: Iawmusiang, Jowai

              I hereby submit my complaint on the issue of irregularities of BSNL Broadband connectivity and cellular networks in Jowai town, West Jaintia Hills, Meghalaya. The issue has been pertaining ever since but as of recent occasions, the irregularities is up to it's peak, relentlessly depriving the consumer of their rights to access the internet and perform their daily requirements, be it for work or for leisure. The worst case scenario is for the people who opted for a fixed charge tariff (which is in my case). I have been paying the bill which was supposed to be a fixed tariff per month, with the promise that I will receive a good quality connectivity. But as of the present case scenario, I found it very irrelevant that we are being charged for those days where we could not even access the internet. Sometimes it's for a continuous one day or two day, depending on the concerned authority to respond to the matter as being complaint. For this very reason, I would like to seek to whoever is looking after consumer rights that there should be a compensatory mechanism for the same. For example, for those period of time that connectivity is not available, we consumers should not be paying the bills as I feel that we should not pay for what we did not use. Or in simple terms, if connectivity is not available for two days, proportionately the bill should be reduced. I feel we as consumers deserve this right.
              Thank you.
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                L
                Leena1965
                Mar 19, 2021
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                Not receiving the rent of BSNL tower which is installed on my building at Ayathil, Kollam (Near meditrina hospital) from sept 2020. self is calling the kollam BSNL office section from last jan 2021. no positive actions taken. in the month of feb 2021, self visited the office and met AGM and told my financial issues and he told will clear in the first week of march 2021. But no funds has received to my account. while calling nobody is picking up the call as caller id is identified. self called from other numbers which is not provided to them, then they attend the calls as its from unknown number and treating us like beggars, while asking my pending rents.
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                  smitamitu
                  from Mumbai, Maharashtra
                  Mar 19, 2021
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                  Address: 301 Mangalya III, Opp Krupa Petrol Pump, Ellis Bridge

                  Our phone is dead for the last 2 weeks, have complained 4 times and have always been told that the problem will be resolved in 2 days time. There has been absolutely no action in this regard. We have not received any call back from BSNL employee
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    sharad taman
                    Mar 17, 2021
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                    Whenever I call any number I get the message as under
                    due to in sufficient balance of your mobile your call is not completed
                    please recharge
                    my mobile no is [protected] Maharashtra
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                      Jarvish01
                      Mar 17, 2021
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                      Bsnl did not provide good network so i want port my sim but these message shown evertime when i sms on 1900

                      Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                      Please help me
                      +1 photos
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                        dg@123
                        Mar 16, 2021
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                        Address: Kolkata

                        The incoming call facility is disabled for my landline number[protected] for a long time although I have been paying each and every bill. Even after numerous complaints the issue is not resolved. This is getting really frustrating. Please do the needful as soon as possible.

                        Note: Outgoing call facility is working fine.
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                          Pradeep Jarupula
                          Mar 14, 2021
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                          Error code 44

                          Address: [email protected]

                          I have bought a new sim card, and installed in my mobile, then it's showing me error code 44, and temperarly error, with error code 44...
                          +1 photos
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                          manish10011995
                          Mar 13, 2021
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                          Address: varanasi

                          Why am i unable to make recharge to this number my sim validity is getting expired
                          when i try to recharge it shows error "transaction failed due to invalid service class"
                          how should i fix this
                          thanx for the support
                          +1 photos
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                            Shivaraj Badiger
                            Mar 13, 2021
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                            Resolved

                            Hi
                            I was paying my broadband bill online[protected], the amount is deducted from bank but bill is not paid and still refund is also not happening.
                            Not able to check what is the status of the transaction I have emailed the details to customer care but no replies and on there website tried to check transaction details but website is not working.

                            Please do the need asap

                            Thank you
                            +1 photos
                            Mar 22, 2021
                            Complaint marked as Resolved 
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Krishna08414
                              Mar 10, 2021
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                              Address: Bangalore

                              Request for UPC for your mobile no. xxxx could not be processed. Please retry after some time.
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                                Venkat Seella
                                Mar 10, 2021
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                                Address: kurnool

                                I have been a bsnl customer with mobile number [protected] since last 3 years and i would like to port out of bsnl so i requested a upc to port out of bsnl

                                but my requests are being regretted with following message

                                your request cannot be processed try after some time
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                                  sjmaison
                                  Mar 10, 2021
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                                  Address: Kerala, Kannur, Thalassery, Madapeedika(kodiyeri)

                                  Sir,
                                  I am Surayya, Building Owner of BSNL Telephone Exchange Kodiyeri which is placed at Madapeedika(kodiyeri), Thallasery town Kannur District in Kerala State(pincode:670671). BSNL mobile Tower also there. Its 9 month rent are pending there for BSNL exchange building and BSNL mobile Tower.. several time we go to the BSNL kannur headoffice, but not giving us a favourable action.
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                                    Vaibhab12
                                    Mar 10, 2021
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                                    I want to port my BSNL sim but i am unable to send sms to 1900.
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                                      Shubhada Rathi
                                      Mar 9, 2021
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                                      I am unable to add my prepaid number in my account on bsnl selfcare portal or make a recharge or check my balance through their payment portal. i get an error message "invalid service class" or ''incorrect phone and circle combination"
                                      i had ported my bsnl sim from post paid to prepaid in april 2019. its only recently when i tried to check balance online that i'm facing this problem.
                                      pl also note that i am able to successfully check the balance through ussd code *123#
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