Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The incoming call facility is disabled for my landline number[protected] for a long time although I have been paying each and every bill. Even after numerous complaints the issue is not resolved. This is getting really frustrating. Please do the needful as soon as possible.

Note: Outgoing call facility is working fine.

I have bought a new sim card, and installed in my mobile, then it's showing me error code 44, and temperarly error, with error code 44...

Why am i unable to make recharge to this number my sim validity is getting expired
when i try to recharge it shows error "transaction failed due to invalid service class"
how should i fix this
thanx for the support...

Hi
I was paying my broadband bill online[protected], the amount is deducted from bank but bill is not paid and still refund is also not happening.
Not able to check what is the status of the transaction I have emailed the details to customer care but no replies and on there website tried to check transaction details but website is not working.

Please do the need asap

Thank you

Request for UPC for your mobile no. xxxx could not be processed. Please retry after some time.

I have been a bsnl customer with mobile number [protected] since last 3 years and i would like to port out of bsnl so i requested a upc to port out of bsnl

but my requests are being regretted with following message

your request cannot be processed try after some time

Sir,
I am Surayya, Building Owner of BSNL Telephone Exchange Kodiyeri which is placed at Madapeedika(kodiyeri), Thallasery town Kannur District in Kerala State(pincode:670671). BSNL mobile Tower also there. Its 9 month rent are pending there for BSNL exchange building and BSNL mobile Tower.. several time we go to the BSNL kannur headoffice, but not giving us a favourable action.

I want to port my BSNL sim but i am unable to send sms to 1900.

I am unable to add my prepaid number in my account on bsnl selfcare portal or make a recharge or check my balance through their payment portal. i get an error message "invalid service class" or ''incorrect phone and circle combination"
i had ported my bsnl sim from post paid to prepaid in april 2019. its only recently when i tried to check balance online that i'm facing this problem.
pl also note that i am able to successfully check the balance through ussd code *123#

Its been almost a year since my landline phone services are constantly giving problems. Your technicians are inefficient in attending to the problem because they do not know what the problem is-The problems I face are as follows
1. No dial tone
2. disturbance in the line when i make a call or answer a call
3. Sometimes i can receive calls but cant make calls.
4. The phone goes dead
5. The caller cant hear us or we cant hear them
THESE PROBLEMS OCCUR every 3 to 4 days-
I have changed my instrument and the wiring because your technicians have advised me so but the problem still exists.
Almost 20 days a month I cannot use the BSNL Services for almost a year, but you continue to charge me the rentals-
Either you fix this problem or reimburse the rentals i have paid over the year.
ANJALI JONES
PHONE NUMBER[protected]

Our landline was given back to BSNL in 2016 for which a deposit of Rs 2000 was to be refunded.

It's been 5 years, and still, the refund has not been done.

Landline Number:[protected]

The below officials in the Patto, Goa office have been informed and have not acted, despite repeated reminders over several months..

Sunita Chari
Gopal Morgaonkar
Dinesh Satdive

I am trying to get upc code from my mobile number by sending port msg to 1900 but no code was received for 3 days

Bharat Sanchar Nigam [BSNL] — unable to recharge. "transaction failed due to invalid service class" error occur
My number is [protected]

Sir me bsnl pr port ka msg krke thak chuka hu msg he failed ho rahe h and recharge bhi h fir bhi msg nahi ja raha h muje bsnl ko other operator me Port karwana hai so pls recieved the port msg my mobile no.[protected]

Since 3 months I am not getting connectivity of BB at Rajkot - Gujarat

Sir I want to port my BSNL no to another operator.I sent 10 massages to 1900 but not getting proper reply.so please resolve.I need it soon as soon possible.

I was changed my fibro 100Gb/month plan to fiber basic plan but it's still showing fibro 100Gb/month plan and I m getting speed also as per this(old) plan. Please Requesting bsnl to change my plan as per request. Please check the image for reference plan should be fiber basic plus but it's showing the old plan.

My bsnl postpaid no. [protected] can't having outgoing call. So please solve my problem.

I am big sufferer of BSNL. It is mandatory to provide service to the customer if he has paid tariff for a plan. But BSNL just gives no concern to the problems of customers. At present I am in roaming and in Delhi circle and here no BSNL service is there. Only MTNL works in Delhi and MUMBAI circle which is big mess. MTNL service is the worst est of all operators and they will always blame it on BSNL for not giving service. Now where to complain ? It is duty and mandatory of any operator to give service to the customer if they are in roaming and not blame each other. After all customer is the worst est sufferer. Now where should that person go. Their is no proper helpline, consumer complaint redressal online service available in BSNL where a consumer can login their problems and get it solved. I am in Rohini, Sector 15, DDA Flats, Delhi area and their is no BSNL signal coming. It seems that MTNL people gives damn care to BSNL consumers whereas it is duty of every operator to take care of customer if they are in roaming and give proper full signal to the customer. But inspite of continuous compliant, reminder they give damn care to consumer complaints. All old staff living a pompous life style in BSNL getting fat salary from government what is the need of working. A piteous pathetic state telecom operator where complainant are harassed tediously hampering their life and living. No proper complaint cell exists in BSNL where prompt complaint redressal are met without delay. I lodged complaint with MTNL since I am in Delhi Circle and they started putting blame on BSNL. I told them you have to give me services and if any MTNL customer goes in BSNL circle then BSNL has to give services but they are not at all ready to listen. If I become Boss of one day I will kick out non performing staff and not working staff and will not give any salary. They both keep blaming each other and customer becomes sufferer. BSNL, MTNL both pathetic telecom service operator. What for you people are taking mone?

My telephone has not been working for the last four days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.

My telephone number is [ protected]
My complain no [protected]

Plz solve my problem as well as soon