Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jyo 22
from Porur, Tamil Nadu
Mar 3, 2021
Report
Copy

My sim card isn't working from past two days.. it shows emergency call only.. I changed new sim card just an year back .. also there isn't any problem with my mob... It occurs repeatedly from past 2 months..
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    printo123
    from Ale, Maharashtra
    Mar 2, 2021
    Report
    Copy

    Address: Bhau Patil Road, Bopodi, Pune, Maharashtra

    Mobile network coverage was good till 2 days ago. now network is showing only single block sometimes no network coverage at all.
    Because of this i am not even getting 2G.
    this issue is occuring in
    Bhau Patil Road (Near Pune IT Park)
    Bopodi, Khadki, Pune
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Birender Dhimaan
      Mar 2, 2021
      Report
      Copy

      Address: Vill-Hayatpur, P.O-Nurpur Bedi, TEH- Anandpur Sahib,, Distt- Ropar

      Asked the bsnl ppl alot time but did not got Broadband connection...making different excuses.. everytime one person get there..please do need full.. Birender kumar vill Hayatpur po nurpur dist Ropar punjab140117
      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Even I did not got reply from there BSNL query portal..I had mailed them many times..called customer care no response from there side too. And roaming like this from almost 1 year
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        from Chennai, Tamil Nadu
        Mar 2, 2021
        Report
        Copy

        Address: Perundeurai,erode
        Website: Bsnl.pora

        Pls provide the network changing UPC code lot of time try but no I can receive the code pls send immediately.its ur network very poor speed in my area so I can change my network
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mr Shuaib
          from Noida, Uttar Pradesh
          Mar 1, 2021
          Report
          Copy

          Hi
          I m using bsnl prepaid sim and i have no network coverage since tomorrow what i do now
          +1 photos
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kudumula Kirankumar
            from Lal Bahadur Nagar, Telangana
            Mar 1, 2021
            Report
            Copy

            My postpaid security deposit not refunded

            To

            Accounts officer mahaboobnagar

            My phone number [protected]. I changed my mobile connection post paid to prepaid. But still now my security deposit of 1000rs. Not yet received. Kindly refund my amount to my account. No.[protected]

            Thanks

            K.kiran kumar...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            A
            Annoyed_woman
            from Noida, Uttar Pradesh
            Mar 1, 2021
            Report
            Copy

            Address: J&K

            I get offensive phone calls in morning. I blocked several numbers and for a while it stopped, but today they called me from a different number. [protected] is the number is I just received phone call from, I checked it is a BSNL number and on a phone number verification app it comes up with the name of K A Bhat from J&K, although this information might not be reliable.This is a harassment call and I dont think blocking is working anymore as they are changing numbers so after googling a bit I am here. I do not have previous but I have this one and any help would be appreciated. Thank you so much!
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sonu.avasthi818
              from Adampur, Punjab
              Mar 1, 2021
              Report
              Copy

              Dear sir, myself is sonu kumar avasthy from halwara ludhiana punjab i have rechage my mo. No. [protected] bsnl no. With1199/- on 16 feb 21 with incoming out goning free for one year. On 16 feb 21 i found that incoming facility is not available on my no. I have called to custmer care on 16th feb 21 timing 11:08 am regarding incoming call or msg not receiving with complain no. 2B[protected] . but still now my problem regarding incoming call or msg not resolve by your team. Every time your representative say that wait for 24 hrs.This is not easy for me because today is 27 feb more than 10 days already completed. I have raise my complaine in NCS complain no. 2589677 dated 27 feb 21. Please do needful as soon as possible. My alternate mo no. [protected]
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Incoming call or msg not getting
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                राजस्थान WALA
                from Ghumarwin, Himachal Pradesh
                Feb 28, 2021
                Report
                Copy

                UPC code not genrate after send PORT msg to 1900
                +2 photos
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Feb 28, 2021
                Updated by राजस्थान WALA
                BSNL no. is [protected]

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rahulripindia
                  from Pataudi, Haryana
                  Feb 28, 2021
                  Report
                  Copy

                  Address: BSNL UP

                  BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

                  PORT send to 1900

                  During the process of generating porting code I am getting below message :

                  "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                  I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

                  My Number is [protected]
                  Kindly please remove these obligations.
                  So that I can talk peacefully.
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  I also have same issue bsnl should be banned from india worst network isk of India. Tatti . We can't even port and send a message.
                  Helpful
                  7 other people found this review helpful
                  7 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    shekhar.bhangale
                    from Pune, Maharashtra
                    Feb 27, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: BSNL Jalgaon Office Pincode 425001 Maharashtra
                    Website: BSNL grievance Jalgaon

                    Dear Sir,

                    We have surrendered BSNL landline telephone connection for LL No [protected] and refund of security deposit is not yet received even though Application date 27.01.2020 submitted to BSNL head office Jalgaon.

                    Account No: [protected]
                    Consumer Name: Hiraman Gopal Bhangale

                    I really appreciate the Grievance Cell, for at least their response.
                    I have attached scanned copy of Application for refund of deposit for reference. There is no action from BSNL even after 1 Year after submitting security deposit application. Request you help to fasttrack the process for same.

                    Thanks and regards,
                    Hiraman G. Bhangale
                    +1 photos
                    Aug 16, 2021
                    Complaint marked as Resolved 
                    Thanks for resolution
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Feb 27, 2021
                      Report
                      Copy

                      Address: building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA pin code 402301

                      I recently bought BSNL New simcard. but the worst coverage ever. i were living beside BSNL office itself in MAHAD, RAigad, Maharashtra but no network.

                      around 13-14 feb
                      4B[protected]
                      i rised complaint by another phone by dailing [protected] as complaint raised netwok came after arounf 2 hours but for that night only. next day when i wake up no network, i waited 3-4 days no network. i tried with other mobile and location in city but no result.

                      i again called BSNL team again after around 2Hr network came for couple of hours. again NO NETWORK

                      This scenario happen many time

                      SO when i need to used BSNL sim i need to complain on toll before 2 Hours and if i complaint on Monday i couldn't do complaint on next day Tuesday as need to wait for 24-48 Hr for earlier resolution

                      latest compliant no
                      4B[protected]

                      my BSNL Number
                      [protected]

                      my alternative number
                      [protected]

                      my address
                      building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA
                      pin code 402301
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Adarsh6067
                        from Sadipur, Uttar Pradesh
                        Feb 27, 2021
                        Report
                        Copy

                        While i am aplying to mobile number portability there is a sms given to
                        Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
                        Plz solve my problem
                        Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                        Number - [protected]

                        Contact number [protected] / [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          abmdn1242
                          from Karvarakundu, Kerala
                          Feb 26, 2021
                          Report
                          Copy

                          I tried to recharge BSNL prepaid phone number from bsnl portal website. It shows that the recharge has failed. But the amount has been deducted. I have waited for more than 48 hours. Still no refund.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            from Nārnaul, Haryana
                            Feb 26, 2021
                            Report
                            Copy

                            Address: VILL KHATOLI AHIR, POST KAMANIA

                            I had deposited the security fee for the postpaid connection, but my postpaid connection has not started and I have appealed for the security fee 2 times.My number for which I have given the security fee is [protected] Action should be taken on my appeal. Neither should I take further action. My alternate number is [protected]. Action should be taken as soon as possible..
                            +1 photos
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              princegupta103
                              from Noida, Uttar Pradesh
                              Feb 25, 2021
                              Report
                              Copy

                              Dear Sir
                              We are having bsnl pole right in front of our house, house no 9/183 Moti Katra Agra-282003 (UttarPradesh) .there are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house. The pole is in condition to fall which can cause damage to property & peoples passing through the way.
                              So I request to please remove this pole from here
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                J
                                Jalpa Chauhan
                                from Visnagar, Gujarat
                                Feb 25, 2021
                                Report
                                Copy

                                Website: Self-care.bsnl.co.in

                                My telephone has not been working for the last four days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.


                                My telephone number is [ protected]
                                My complain no [protected]

                                Plz solve my problem as well as soon.
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sumanshe
                                  from Powai, Maharashtra
                                  Feb 24, 2021
                                  Report
                                  Copy

                                  Hello Sir,

                                  I have planned to PORT my number from BSNL to other network provider.
                                  I have been trying to send the PORT message since last 2 or 3 weeks, which is not getting delivered.
                                  I have enough talk time and the SMS balance as well.
                                  Kindly do the needful.

                                  Thanks
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    abhay981
                                    Feb 23, 2021
                                    Report
                                    Copy

                                    Hello All,

                                    This is abhay, I am using BSNL prepaid mobile no. [protected].

                                    Last 15 days I am observing Network issue.

                                    I am unable call from the BSNL number to other numbers.

                                    is there any network issue from BSNL side.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shibsankar roy
                                      from Jalpaiguri, West Bengal
                                      Feb 22, 2021
                                      Report
                                      Copy

                                      Address: 15 No. Pubpara extension Belgharia. House of Sreedhar stores

                                      TO
                                      THE ACCOUNT OFFICER
                                      BHARAT SANCHAR NIGAM LIMITED
                                      KOLKATA

                                      SUBJECT: LANDLINE DEAD AND RENT REBATE REQUEST

                                      SIR,
                                      MY LANDLINE NO. IS[protected]. MY Landline no. is dead since 10 November 2020. i lodged complaint(Complaint no. [protected]) for the same but till date no action has been taken for fixing my landline. I have attached the screenshot of the Landline complaint.
                                      i therefore request you to kindly rebate my landline monthly rent from 10 November 2020 and fix my landline as soon as possible.

                                      Thanking you.
                                      Shelly Roy
                                      +1 photos
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit