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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 85

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N
Nirmal kumar biswas119
Mar 9, 2021
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Address: West bengal

I am trying to get upc code from my mobile number by sending port msg to 1900 but no code was received for 3 days
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    armitaBurjwal
    from Bengaluru, Karnataka
    Mar 8, 2021
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    Bharat Sanchar Nigam [BSNL] — unable to recharge. "transaction failed due to invalid service class" error occur
    My number is [protected]
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      A
      agarwal saurabh
      Mar 8, 2021
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      Address: 18-G prem nagar,vidhya sagar enclave,sanganer thana jaipur

      Sir me bsnl pr port ka msg krke thak chuka hu msg he failed ho rahe h and recharge bhi h fir bhi msg nahi ja raha h muje bsnl ko other operator me Port karwana hai so pls recieved the port msg my mobile no.[protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        D
        Dilip Sarkar-2
        from Rajkot, Gujarat
        Mar 8, 2021
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        Address: Rajkot

        Since 3 months I am not getting connectivity of BB at Rajkot - Gujarat
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        My L.L. no. is [protected] My BB yearly plan is not working since last 3 months and so many complain registered in 198 but not satisfy with your service.
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          A
          Aman Gusaiwal
          from Jaipur, Rajasthan
          Mar 7, 2021
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          Address: 134, NAND KISHOR, REGARO KA MOHALLA, WARD NO- 3, KALWAR, JAIPUR

          Sir I want to port my BSNL no to another operator.I sent 10 massages to 1900 but not getting proper reply.so please resolve.I need it soon as soon possible.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            K
            kalpesh morye
            from Mumbai, Maharashtra
            Mar 6, 2021
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            Address: Sindhudurg Maharashtra

            I was changed my fibro 100Gb/month plan to fiber basic plan but it's still showing fibro 100Gb/month plan and I m getting speed also as per this(old) plan. Please Requesting bsnl to change my plan as per request. Please check the image for reference plan should be fiber basic plus but it's showing the old plan.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              morage
              from Ghumarwin, Himachal Pradesh
              Mar 4, 2021
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              My bsnl postpaid no. [protected] can't having outgoing call. So please solve my problem.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                B
                BSNLservices
                Mar 4, 2021
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                I am big sufferer of BSNL. It is mandatory to provide service to the customer if he has paid tariff for a plan. But BSNL just gives no concern to the problems of customers. At present I am in roaming and in Delhi circle and here no BSNL service is there. Only MTNL works in Delhi and MUMBAI circle which is big mess. MTNL service is the worst est of all operators and they will always blame it on BSNL for not giving service. Now where to complain ? It is duty and mandatory of any operator to give service to the customer if they are in roaming and not blame each other. After all customer is the worst est sufferer. Now where should that person go. Their is no proper helpline, consumer complaint redressal online service available in BSNL where a consumer can login their problems and get it solved. I am in Rohini, Sector 15, DDA Flats, Delhi area and their is no BSNL signal coming. It seems that MTNL people gives damn care to BSNL consumers whereas it is duty of every operator to take care of customer if they are in roaming and give proper full signal to the customer. But inspite of continuous compliant, reminder they give damn care to consumer complaints. All old staff living a pompous life style in BSNL getting fat salary from government what is the need of working. A piteous pathetic state telecom operator where complainant are harassed tediously hampering their life and living. No proper complaint cell exists in BSNL where prompt complaint redressal are met without delay. I lodged complaint with MTNL since I am in Delhi Circle and they started putting blame on BSNL. I told them you have to give me services and if any MTNL customer goes in BSNL circle then BSNL has to give services but they are not at all ready to listen. If I become Boss of one day I will kick out non performing staff and not working staff and will not give any salary. They both keep blaming each other and customer becomes sufferer. BSNL, MTNL both pathetic telecom service operator. What for you people are taking mone?
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  J
                  Jalpa Chauhan
                  from Visnagar, Gujarat
                  Mar 4, 2021
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                  My telephone has not been working for the last four days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.

                  My telephone number is [ protected]
                  My complain no [protected]

                  Plz solve my problem as well as soon
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    J
                    jyo 22
                    from Porur, Tamil Nadu
                    Mar 3, 2021
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                    My sim card isn't working from past two days.. it shows emergency call only.. I changed new sim card just an year back .. also there isn't any problem with my mob... It occurs repeatedly from past 2 months..
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      printo123
                      from Ale, Maharashtra
                      Mar 2, 2021
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                      Address: Bhau Patil Road, Bopodi, Pune, Maharashtra

                      Mobile network coverage was good till 2 days ago. now network is showing only single block sometimes no network coverage at all.
                      Because of this i am not even getting 2G.
                      this issue is occuring in
                      Bhau Patil Road (Near Pune IT Park)
                      Bopodi, Khadki, Pune
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Birender Dhimaan
                        Mar 2, 2021
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                        Address: Vill-Hayatpur, P.O-Nurpur Bedi, TEH- Anandpur Sahib,, Distt- Ropar

                        Asked the bsnl ppl alot time but did not got Broadband connection...making different excuses.. everytime one person get there..please do need full.. Birender kumar vill Hayatpur po nurpur dist Ropar punjab140117
                        [protected]
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Even I did not got reply from there BSNL query portal..I had mailed them many times..called customer care no response from there side too. And roaming like this from almost 1 year
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                          T
                          from Chennai, Tamil Nadu
                          Mar 2, 2021
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                          Address: Perundeurai,erode
                          Website: Bsnl.pora

                          Pls provide the network changing UPC code lot of time try but no I can receive the code pls send immediately.its ur network very poor speed in my area so I can change my network
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            M
                            Mr Shuaib
                            from Noida, Uttar Pradesh
                            Mar 1, 2021
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                            Hi
                            I m using bsnl prepaid sim and i have no network coverage since tomorrow what i do now
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              K
                              Kudumula Kirankumar
                              from Lal Bahadur Nagar, Telangana
                              Mar 1, 2021
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                              My postpaid security deposit not refunded

                              To

                              Accounts officer mahaboobnagar

                              My phone number [protected]. I changed my mobile connection post paid to prepaid. But still now my security deposit of 1000rs. Not yet received. Kindly refund my amount to my account. No.[protected]

                              Thanks

                              K.kiran kumar...
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                              Annoyed_woman
                              from Noida, Uttar Pradesh
                              Mar 1, 2021
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                              Address: J&K

                              I get offensive phone calls in morning. I blocked several numbers and for a while it stopped, but today they called me from a different number. [protected] is the number is I just received phone call from, I checked it is a BSNL number and on a phone number verification app it comes up with the name of K A Bhat from J&K, although this information might not be reliable.This is a harassment call and I dont think blocking is working anymore as they are changing numbers so after googling a bit I am here. I do not have previous but I have this one and any help would be appreciated. Thank you so much!
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Sonu.avasthi818
                                from Adampur, Punjab
                                Mar 1, 2021
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                                Dear sir, myself is sonu kumar avasthy from halwara ludhiana punjab i have rechage my mo. No. [protected] bsnl no. With1199/- on 16 feb 21 with incoming out goning free for one year. On 16 feb 21 i found that incoming facility is not available on my no. I have called to custmer care on 16th feb 21 timing 11:08 am regarding incoming call or msg not receiving with complain no. 2B[protected] . but still now my problem regarding incoming call or msg not resolve by your team. Every time your representative say that wait for 24 hrs.This is not easy for me because today is 27 feb more than 10 days already completed. I have raise my complaine in NCS complain no. 2589677 dated 27 feb 21. Please do needful as soon as possible. My alternate mo no. [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Incoming call or msg not getting
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                                  राजस्थान WALA
                                  from Ghumarwin, Himachal Pradesh
                                  Feb 28, 2021
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                                  UPC code not genrate after send PORT msg to 1900
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Feb 28, 2021
                                  Updated by राजस्थान WALA
                                  BSNL no. is [protected]

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                                    Rahulripindia
                                    from Pataudi, Haryana
                                    Feb 28, 2021
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                                    Address: BSNL UP

                                    BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

                                    PORT send to 1900

                                    During the process of generating porting code I am getting below message :

                                    "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

                                    I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

                                    My Number is [protected]
                                    Kindly please remove these obligations.
                                    So that I can talk peacefully.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    I also have same issue bsnl should be banned from india worst network isk of India. Tatti . We can't even port and send a message.
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                                      S
                                      shekhar.bhangale
                                      from Pune, Maharashtra
                                      Feb 27, 2021
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                                      Resolved

                                      Address: BSNL Jalgaon Office Pincode 425001 Maharashtra
                                      Website: BSNL grievance Jalgaon

                                      Dear Sir,

                                      We have surrendered BSNL landline telephone connection for LL No [protected] and refund of security deposit is not yet received even though Application date 27.01.2020 submitted to BSNL head office Jalgaon.

                                      Account No: [protected]
                                      Consumer Name: Hiraman Gopal Bhangale

                                      I really appreciate the Grievance Cell, for at least their response.
                                      I have attached scanned copy of Application for refund of deposit for reference. There is no action from BSNL even after 1 Year after submitting security deposit application. Request you help to fasttrack the process for same.

                                      Thanks and regards,
                                      Hiraman G. Bhangale
                                      Aug 16, 2021
                                      Complaint marked as Resolved 
                                      Thanks for resolution
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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