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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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1.9
Updated: Dec 5, 2025
Complaints 15969
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6089
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9880
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 86

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K
Kappu1951
from Gajraula, Uttar Pradesh
Feb 22, 2021
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I have lodged many Complaints regarding my Land line telephone faults. The phone remains faulty most of the time. Several complaints yielded no posisitive results. On an earlier occasion the SDO phones himself advised me to go for disconnection of the subject phone.
On my recent complaint I am provided with a contact Number of a technician. On contacting him he too shown inability to rectify the phone. He rather advised me to contact the SDO indirectly hinting me to go for disconnection.
Can this matter be resolved
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    Uddipta Poddar
    Feb 22, 2021
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    Today I got a call from The Customer support Team around 4:14 PM regarding the issue I raised earlier, as mentioned below link:

    https://www.consumercomplaints.in/happyeasygo-refund-of-air-ticket-c2815597

    In order to refund my 7524/- they forced me to transact in a total amount of INR 2, 42, 344/- (Two Lacs Forty-Two Thousands Three Hundreds and forty-four) and The told it will be credited back within 5-7min but after 2hrs of conversation till now Nothing is credited back.

    They now not answering the calls and put the number into switched off mode. Also, the details given by the person are fake
    +2 photos
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      M
      mulavukad
      Feb 22, 2021
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      Address: MULAVUKAD GRAMAPANCHAYAT, MULAVUKAD

      I would like to inform you that our office (mulavukad gramapanchayat mulavukad, eranakulam) landline no.[protected] is not in operation for the last two weeks. Kindly investigate and do the needful to rectify the faulit as soon as possible.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        R
        Rajesh Kumar Pathrey
        Feb 21, 2021
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        Address: House no 67, Gali no 2 Raja Puri som bazar road uttam Nagar New Delhi 59

        My phone is misplaced in the auto rickshaw, DL1R? 6020, Delhi can't railway station to Raja Puri som bazar road uttam nagar new delhi 59
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          O
          Omkar Bhargava
          Feb 20, 2021
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          Ref Mobile No [protected]
          Dear Madam/Sir,

          I on line paid Rs 201/- to recharge my mobile vide Ref No VSB[protected]GAKODA004 dt 20 Feb 2021, from my account in State Bank of India. This amount has not yet been reflected in my credit.

          I request you to ensure that this amount is reflected in my mobile account at the earliest.

          regards

          ON BHARGAVA
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            P
            Parth Pant
            Feb 19, 2021
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            Dear BSNL, I recently paid my bill for BSNL landline bill twice for phone number [protected]. Please initiate my refund as soon as possible.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              Ashraf Abdul Razak
              Feb 19, 2021
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              Address: Ashraf, Anurag, Mannancherry, Alappuzha

              One year has gone by since I submitted an appli8cation for refund of security amount for my surrendered landline No.[protected]Alappuzha BSNL)
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                P
                Poornima Davangere
                Feb 19, 2021
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                [protected]. SIM not showing tower. complained yesterday. after that for sometime, signal was there. again there is no tower or signal
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                  V
                  V M***
                  Feb 19, 2021
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                  Address: Daba road st no 9 ludhiana

                  Block my number [protected] simcard due to stolen mobile so that theif don try to misuse it,
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    P
                    Princepatna
                    Feb 18, 2021
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                    Hi,
                    I am NITINJAY KUMAR, my BSNL no. is [protected] . I did a recharge of Rs 398 on 16 Feb 2021. I got an SMS of successful recharge, but I cannot use the benefits.
                    SIM activated on 14 feb 2021, existing plan- FRC 108.

                    You can reach me on [protected] and the above no. provided.

                    Transaction ID- PGSM[protected]
                    Receipt No.- [protected]
                    GSM Prepaid NO. - [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      P
                      Poornima Davangere
                      Feb 18, 2021
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                      Bsnl sim not working. Not working in other phone also. Showing symbol x.[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        P
                        Poornima Davangere
                        Feb 18, 2021
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                        Bsnl sim not working. It's showing x mark.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          Suraj Tyagi 0
                          from Chennai, Tamil Nadu
                          Feb 18, 2021
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                          Bsnl how can you give my mobile number to someone else, the number was given to someone else 2years back and now need my number back urgently because I need google and bank otp. Can you please help me. You should not give number to someone else, please reply fast because its urgent. Please help bsnl.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Please reply fast
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                            D
                            drcrout
                            from Bhubaneshwar, Odisha
                            Feb 18, 2021
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                            Land line out of order for over last 6 months

                            Landline out of order for over last 6 months
                            [protected]
                            several complaints yielded no solution.
                            please correct immeditely....
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                            drcrout
                            from Bhubaneshwar, Odisha
                            Feb 18, 2021
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                            Address: Gopalpur,Banki,Cuttack-754008(Harharveta)

                            LL Service is out of order
                            LL number
                            [protected]
                            OUt of order for over last 6 months
                            Several complaints both oral and written has not been resolved.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              S
                              Sanoj Vasudevan
                              Feb 18, 2021
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                              I am trying to port my mobile number to another telecom company but BSNL is mot allowing to port. When enquired in cuatomer service they are saying it is issue os BSNL TOWER and i am getting this issue for last one year.. I need to port.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                A
                                Appaji Anurag
                                from New Delhi, Delhi
                                Feb 18, 2021
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                                From 17/2/2021 I am not getting bsnl network please rectify it I am from Vizianagaram district pin code:-535002
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  J
                                  Jayan kannuR
                                  from Deoli, Delhi
                                  Feb 17, 2021
                                  Resolved
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                                  Resolved

                                  I couldn’t sent port message to 1900 from my BSNL number [protected]. Instead I can send normal messages to everyone.
                                  Feb 19, 2021
                                  Complaint marked as Resolved 
                                  Later I contact with customer care and they done it within 24Hr. Thanks for support
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  Thank you matter solved.
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                                    J
                                    Jerry 274
                                    from Powai, Maharashtra
                                    Feb 16, 2021
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                                    Hi,

                                    My name is Charles. My dad has lost his handset. Unable to block the SIM card as there is no customer care service is available from other operator. Register this compliant and advise them to maintain customer care facility
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      P
                                      Padmanabhan.J
                                      from Chennai, Tamil Nadu
                                      Feb 16, 2021
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                                      My Name: J Padmanabhan
                                      Account No: [protected]

                                      Phone no with STd Code ;[protected]

                                      I have surrendered my BSNL land line in May 2020, Till date not received refund in spite of giving letter/ sending a person to Kodambakkam BSNL Tel Exchange Office
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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