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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: May 21, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 86

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R
Rahulripindia
from Pataudi, Haryana
Feb 28, 2021
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Address: BSNL UP

BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

PORT send to 1900

During the process of generating porting code I am getting below message :

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

My Number is [protected]
Kindly please remove these obligations.
So that I can talk peacefully.
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
I also have same issue bsnl should be banned from india worst network isk of India. Tatti . We can't even port and send a message.
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    S
    shekhar.bhangale
    from Pune, Maharashtra
    Feb 27, 2021
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    Resolved

    Address: BSNL Jalgaon Office Pincode 425001 Maharashtra
    Website: BSNL grievance Jalgaon

    Dear Sir,

    We have surrendered BSNL landline telephone connection for LL No [protected] and refund of security deposit is not yet received even though Application date 27.01.2020 submitted to BSNL head office Jalgaon.

    Account No: [protected]
    Consumer Name: Hiraman Gopal Bhangale

    I really appreciate the Grievance Cell, for at least their response.
    I have attached scanned copy of Application for refund of deposit for reference. There is no action from BSNL even after 1 Year after submitting security deposit application. Request you help to fasttrack the process for same.

    Thanks and regards,
    Hiraman G. Bhangale
    +1 photos
    Aug 16, 2021
    Complaint marked as Resolved 
    Thanks for resolution
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      Feb 27, 2021
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      Address: building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA pin code 402301

      I recently bought BSNL New simcard. but the worst coverage ever. i were living beside BSNL office itself in MAHAD, RAigad, Maharashtra but no network.

      around 13-14 feb
      4B[protected]
      i rised complaint by another phone by dailing [protected] as complaint raised netwok came after arounf 2 hours but for that night only. next day when i wake up no network, i waited 3-4 days no network. i tried with other mobile and location in city but no result.

      i again called BSNL team again after around 2Hr network came for couple of hours. again NO NETWORK

      This scenario happen many time

      SO when i need to used BSNL sim i need to complain on toll before 2 Hours and if i complaint on Monday i couldn't do complaint on next day Tuesday as need to wait for 24-48 Hr for earlier resolution

      latest compliant no
      4B[protected]

      my BSNL Number
      [protected]

      my alternative number
      [protected]

      my address
      building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA
      pin code 402301
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        Adarsh6067
        from Sadipur, Uttar Pradesh
        Feb 27, 2021
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        While i am aplying to mobile number portability there is a sms given to
        Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
        Plz solve my problem
        Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
        Number - [protected]

        Contact number [protected] / [protected]
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          A
          abmdn1242
          from Karvarakundu, Kerala
          Feb 26, 2021
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          I tried to recharge BSNL prepaid phone number from bsnl portal website. It shows that the recharge has failed. But the amount has been deducted. I have waited for more than 48 hours. Still no refund.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            from Nārnaul, Haryana
            Feb 26, 2021
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            Address: VILL KHATOLI AHIR, POST KAMANIA

            I had deposited the security fee for the postpaid connection, but my postpaid connection has not started and I have appealed for the security fee 2 times.My number for which I have given the security fee is [protected] Action should be taken on my appeal. Neither should I take further action. My alternate number is [protected]. Action should be taken as soon as possible..
            +1 photos
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              P
              princegupta103
              from Noida, Uttar Pradesh
              Feb 25, 2021
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              Dear Sir
              We are having bsnl pole right in front of our house, house no 9/183 Moti Katra Agra-282003 (UttarPradesh) .there are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house. The pole is in condition to fall which can cause damage to property & peoples passing through the way.
              So I request to please remove this pole from here
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                J
                Jalpa Chauhan
                from Visnagar, Gujarat
                Feb 25, 2021
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                Website: Self-care.bsnl.co.in

                My telephone has not been working for the last four days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.


                My telephone number is [ protected]
                My complain no [protected]

                Plz solve my problem as well as soon.
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                  S
                  sumanshe
                  from Powai, Maharashtra
                  Feb 24, 2021
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                  Hello Sir,

                  I have planned to PORT my number from BSNL to other network provider.
                  I have been trying to send the PORT message since last 2 or 3 weeks, which is not getting delivered.
                  I have enough talk time and the SMS balance as well.
                  Kindly do the needful.

                  Thanks
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    A
                    abhay981
                    Feb 23, 2021
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                    Hello All,

                    This is abhay, I am using BSNL prepaid mobile no. [protected].

                    Last 15 days I am observing Network issue.

                    I am unable call from the BSNL number to other numbers.

                    is there any network issue from BSNL side.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      shibsankar roy
                      from Jalpaiguri, West Bengal
                      Feb 22, 2021
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                      Address: 15 No. Pubpara extension Belgharia. House of Sreedhar stores

                      TO
                      THE ACCOUNT OFFICER
                      BHARAT SANCHAR NIGAM LIMITED
                      KOLKATA

                      SUBJECT: LANDLINE DEAD AND RENT REBATE REQUEST

                      SIR,
                      MY LANDLINE NO. IS[protected]. MY Landline no. is dead since 10 November 2020. i lodged complaint(Complaint no. [protected]) for the same but till date no action has been taken for fixing my landline. I have attached the screenshot of the Landline complaint.
                      i therefore request you to kindly rebate my landline monthly rent from 10 November 2020 and fix my landline as soon as possible.

                      Thanking you.
                      Shelly Roy
                      +1 photos
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                        K
                        Kappu1951
                        from Gajraula, Uttar Pradesh
                        Feb 22, 2021
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                        I have lodged many Complaints regarding my Land line telephone faults. The phone remains faulty most of the time. Several complaints yielded no posisitive results. On an earlier occasion the SDO phones himself advised me to go for disconnection of the subject phone.
                        On my recent complaint I am provided with a contact Number of a technician. On contacting him he too shown inability to rectify the phone. He rather advised me to contact the SDO indirectly hinting me to go for disconnection.
                        Can this matter be resolved
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                          Uddipta Poddar
                          Feb 22, 2021
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                          Today I got a call from The Customer support Team around 4:14 PM regarding the issue I raised earlier, as mentioned below link:

                          https://www.consumercomplaints.in/happyeasygo-refund-of-air-ticket-c2815597

                          In order to refund my 7524/- they forced me to transact in a total amount of INR 2, 42, 344/- (Two Lacs Forty-Two Thousands Three Hundreds and forty-four) and The told it will be credited back within 5-7min but after 2hrs of conversation till now Nothing is credited back.

                          They now not answering the calls and put the number into switched off mode. Also, the details given by the person are fake
                          +2 photos
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                            M
                            mulavukad
                            Feb 22, 2021
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                            Address: MULAVUKAD GRAMAPANCHAYAT, MULAVUKAD

                            I would like to inform you that our office (mulavukad gramapanchayat mulavukad, eranakulam) landline no.[protected] is not in operation for the last two weeks. Kindly investigate and do the needful to rectify the faulit as soon as possible.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              Rajesh Kumar Pathrey
                              Feb 21, 2021
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                              Address: House no 67, Gali no 2 Raja Puri som bazar road uttam Nagar New Delhi 59

                              My phone is misplaced in the auto rickshaw, DL1R? 6020, Delhi can't railway station to Raja Puri som bazar road uttam nagar new delhi 59
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                O
                                Omkar Bhargava
                                Feb 20, 2021
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                                Ref Mobile No [protected]
                                Dear Madam/Sir,

                                I on line paid Rs 201/- to recharge my mobile vide Ref No VSB[protected]GAKODA004 dt 20 Feb 2021, from my account in State Bank of India. This amount has not yet been reflected in my credit.

                                I request you to ensure that this amount is reflected in my mobile account at the earliest.

                                regards

                                ON BHARGAVA
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                                  Parth Pant
                                  Feb 19, 2021
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                                  Dear BSNL, I recently paid my bill for BSNL landline bill twice for phone number [protected]. Please initiate my refund as soon as possible.
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                                    Ashraf Abdul Razak
                                    Feb 19, 2021
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                                    Address: Ashraf, Anurag, Mannancherry, Alappuzha

                                    One year has gone by since I submitted an appli8cation for refund of security amount for my surrendered landline No.[protected]Alappuzha BSNL)
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                                      Poornima Davangere
                                      Feb 19, 2021
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                                      [protected]. SIM not showing tower. complained yesterday. after that for sometime, signal was there. again there is no tower or signal
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                                        V M***
                                        Feb 19, 2021
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                                        Address: Daba road st no 9 ludhiana

                                        Block my number [protected] simcard due to stolen mobile so that theif don try to misuse it,
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