Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam,

My self mirza ameer pasha, bill for BSNL Telephone No.[protected] (Account No.[protected]).

Sir 15 days back i call them to transfer the connection to new door no.
Yesterday they transfer the connection to new door no, But from yesterday they did not activate from internet connection.

Iam calling many times to the concern person but he is canceling my call from yesterday.

Sir please activate my connection as soon as possible.

looking for your positive reply.

Thanking You,
mirza ameer pasha

I am not able to make calls or receive calls. Every time i had to dial 5-6 times and then one time call gets connected. Same is with incoming. When people try to call me 10 tmes out of that only 2 times they are able to connect and that too after waiting too long. Once i press call button it takes approx 2 minutes and then the call gets connected. Why the service is such horrible in bsnl?

My BSNL mobile No. [protected]

I can't port to another no. why?
please solve my problem sir

I have BSNL Internet connection and land line, I had paid the bill of Rs.990 for the month of Feb2021, but I suppose net of PNB was not working and I had made the payment twice through my debit card . The amount was deducted twice but still BSNL portal is showing that payment is due . How I amy get excess payment back and receipt of the amount paid . My no. is [protected]

Dear Sir/Madam,

This is to inform you that there is a BSNL telephone pole in front of my house which is not being used. This pole is causing a lot of parking problems for my vehicle. So I kindly request you to remove or relocate this pole at the earliest. My Complete address is mentioned below along with my contact details, and photographs of the pole.

Yours truly

ANIL KUMAR SINGH

KK-89br...

My landline telephone bearing number[protected] is not working since 22nd May 2020.
Ref-
(i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
(ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
(iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
(iv)My application dtd 10-08-20, 27-08-20, 11-09-20
it is also to be mentioned here that bill of this telephone is update.
Pl take necessary action in this regard so that I may avail telephone facility.
Yours
Srikant Prasad
Moh-Ratanpura(Opp Dharamnath Temple)
Post-Chapra
Dist-SARAN(Bihar)841301
mobile [protected]

I had a recharge for my mobile No. (BSNL) for Rs 198 through Payzapp app's wallet on 12.01.2021. My amount was debited but recharge was not done. I request that the amount may be credited back to my wallet asap. the below details are for your information and necessary action.

Subscriber Mobile no.: [protected]
Operator transaction ID: [protected]
Recharge Amount:- 198
Recharge Date:[protected]

I recharged BSNL number through Phonepe, with 2399 pack. It showed pack validity as 600 days. (Screenshot attached)

But I received pack benefits of 437 days only.

On complaint, they are saying 600 days is for SIM validity. But it was nowhere mentioned during recharge.

I checked on Google, BSNL has recently changed the plan validity recently from 600 days to 437 days. Why will I spend 2400 rs for SIM validity. Please help to cancel this recharge and refund my money, or extend the pack validity till 600 days.

Please refresh soon as possible

Hello sir,

This is Priya M.S and using BSNL service past from 10 years.
every month i have limitation calls upto RS. 500.

But Feb 2021 bill i have received 1999.9.
Please send me detail call records for cross check.

Regards
Priya M.S

Removal of pole.

Dear Sir/Madam,

We are having bsnl pole right in front of our house, H.No: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda Hyderabad. There are No connections anymore from that pole and this pole is used by other local tv and net cable operators wires and advertising banners are also tied with the support of the pole which are coming in front of our house.

So I request to please remove this pole from here.

Regards,
Faheem
[protected]

Hello sir,
This is mrityunjay kashaudhan from Siddharthnagar Uttar Pradesh.
My telephone no.[protected]

I want to inform you that I am user of bsnl telephone and broadband services but in our district it was always failed to perform I complaint alots of time but they don't respond finally I visited tetri bazar bsnl exchange office Siddharthnagar but there was not any single person to hearing my problem and visited again an again but I was unable to find any support finally I was decided to leave the matter as it is .
But after long time 4 days ago they send me bill notice that your due payment have to pay I was shocked is this really bsnl? Bsnl taking care of their customers like this way . I was not used any single unit of data 0kb since the connection disturb, they send me due amount 3247₹ . Please correct it I will ready to play but they have to tell me where are they at that time when I was suffers, when I was unable to use this is not fair . If they are goverment employees it doesn't mean they will do whenever they want please take some action,

I was using airtel number and then I thought to port it in bsnl but after the process of MNP, my sim activated and working fine in internet or calling but unfortunately I am no longer to receive or send message from my sim card. And because of this I am not able to receive OTPs.

My bsnl number is [protected].internet is not working properly. Only 2g speed. But not constant.i tried to call customer care but not working. Please fix internet problem soon . thanks.

Dear Sir,

Fibrenet booked first as I have been informed to pay only 1499/- afterwords again they asked to pay for modem Rs3500/- and old modem is waste so I cancelled fibrenet number [protected].

Still the payment of 1499/- yet not credited to my landline number [protected]. I have been asked to go to yeshwantpura and then again asked to go to malleswaram . Continuously misguided by Rajivchedda . Still I have not got money even after fivemonths. If I dont pay 21st of everymonth my bsnl number my landline is cuttoff. Now my fibrenet number is [protected] is cancelled but I am not getting my pending payment. Continuously am getting misguided between malleswaram and Yeshwantpura .Kindly solve issueand make me payment.

With Hi Regards,
K Seshatri Iyagriv
[protected]

Sir i have used to recharge bsnl mobile number [protected] on dt 09.01.2021 but recharge not done and debited 104 Rs from account Internt ref of transaction is[protected]IGAKFTLPO6
So u are requested to refund my aamount back to me

I have lost my sim, kindly block my sim from doing any activity from that number. My sim card no is [protected].

Upc cannot be generated as there are subsisting contractual obligations with your service provider. please contact your service provider for further assistance.My Prepaid no. is [protected].

I am facing this issue many times that my network lost suddenly but your company not making your service better please its a request to improve your network and make it available in 4g in my area

I have Made a payment of 1540 the Amount is Deducted but It is still showing pay and Wifi is Also Not Working plz Help me fast