Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15969
Resolved
6089
Unresolved
9880
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 90

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
singh jasjeet
from Delhi, Delhi
Jan 9, 2021
Report
Copy

Address: Ward no 2 AMLOH (147203) DIST FATEHGARH SAHIB PUNJAB

Sr mene 6 January ko BSNL RECHARGE 365 ONLINE MOBIKWIK THRU KIYAA THAA BALANCE ATM CARD C CUT HO GYA Pr recharge nahi huaa so plz amont refund karnaa..Dear Customer, tx#593243 for Rs365.00 by SBIDrCARD X3727 at 00230902 on 06Jan21 at 00:37:14. So plz look into the matter mobile no [protected]
+1 photos
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    krishnappa srinivasa
    from Delhi, Delhi
    Jan 9, 2021
    Report
    Copy

    I have tried several times sending messages to 1900, for porting my mobile number.
    But always message sent failed status I'm getting.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Basappa Haveri
      Jan 8, 2021
      Report
      Copy

      Four months ago I have surrended the bsnl land line and broadband connection.Land line no.was [protected].So far I have not received security deposit back.Kindly do the needful.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yehya Bilal
        Jan 8, 2021
        Report
        Copy

        I have been calling the bsnl customer care for at least a week now as my fiber has stopped working completely and there has been no response since then and I haven’t been able to use the internet for a week now it’s really frustrating as i live in Jammu and Kashmir and there’s no 4g internet here and I’m a college student hence I couldn’t attend my classes. So i wanted to register the complaint regarding bsnl hoping they would solve the problem through your medium.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SK Sahi
          Jan 8, 2021
          Report
          Copy

          Sim card is not working

          Address: borodighI , burdwan
          Website: Customers complaint.in

          From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help....
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          D
          delight894
          from Delhi, Delhi
          Jan 7, 2021
          Report
          Copy

          Address: mohalla soodan, nurmahal

          Hello Sir,

          I Rinku Sharma, mohalla soodan, Nurmahal, Jalandhar, Pb Hope you are keeping good. As it is approx 2year more, but til date there is no a single reply or any info regarding the refund Security of Phone [protected].

          Kind you please guide me how many days it will take to resolve this issue.

          Regards,

          Rinku Sharma
          mob [protected]
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Priyadharshini S
            Jan 7, 2021
            Report
            Copy

            I want to change my sim without losing my number, so I sent a message to 1900 stated as "PORT " but the message is not sending. My bsnl plan has sms sending feature and I am able to send sms messages to other numbers except 1900. Kindly rectify this problem as soon as possible.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Namitha Chandrashekar
              from Bengaluru, Karnataka
              Jan 6, 2021
              Report
              Copy

              I Did a prepaid recharge on 05/01/2021 for ₹399. First I tried through Google pay, where the amount got deducted but the transaction failed. So I tried again in Paytm which was successful. The amount has been deducted twice for the same transaction. I want a refund to my account as soon as possible.
              +1 photos
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                s kala
                from Delhi, Delhi
                Jan 6, 2021
                Report
                Copy

                Address: C 91 Nehru colony Dehradun 248001

                Dear Sir/madam
                My landline No[protected] is not working. pl help
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Malay Bhalala
                  from Ahmedabad, Gujarat
                  Jan 6, 2021
                  Report
                  Copy

                  Hello sir

                  I had recharged wrong bsnl number By Mistake ...I request You To Reverse The entry.
                  The following is attached Details..

                  Mobile no Wrongly Recharged - [protected]

                  Mobile number to be recharged-[protected]

                  Operator reference no - [protected]
                  +1 photos
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajyasree Mukherjee
                    Jan 5, 2021
                    Report
                    Copy

                    Address: kolkata

                    For two months my landline connection is dead.i have observed in a year i have merely talked from my bsnl connection 6 months and other six months it remain dead.This is going for last 7 years.every alrernate months the phone is dead.but money is automatically deducted from my ECS scheme.Now i want to stop.my ecs scheme ..when i went to JAdavpur telephone exchange i was told it has been shifted to another place in kamalgazi.Now either i will instruct my bank to stop payment to bsnl.if that is not working i.will withdrew all my money from the account so they can not deduct money .frkm next billing cycle.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Patel Prey
                      Jan 3, 2021
                      Report
                      Copy

                      Address: 137 Masid ni same adas anand Gujarat 388305.

                      Dear sir

                      We are having bsnl pole right in front of our house, house no 137 Masid ni same adas anand Gujarat 388305. There are no BSNL connections anymore and electrical cable operators wires are also tied with the support of the pole which are coming in front of our house.
                      So I request to please remove this pole

                      Thanks & regards
                      Rakesh Patel
                      Mo:- [protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shanjai343
                        Jan 2, 2021
                        Report
                        Copy

                        Address: Erode,Tamilnadu

                        I have BSNL broadband in my home. Due to some government pipeline constructions on road, my broadband is not working for two months... I'm a school students and I'm in need of wifi for online classes... This lethargic nature of BSNL workers affected my studies... Still my broadband issue is not solved. But I'm receiving broadband bills since two months... When I asked this in BSNL office, they said that this issue doesn't come under their department... And also they are not giving me a clear suggestions to move further... Should I want to pay for something which I actually didn't use?? Money is secondary only, but my studies is greatly affected... Persons at BSNL office are not giving me satisfying answer .. they are careless about their consumers... I'm expecting a good solution from anyone 😩😩...
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          AshisD
                          from Mumbai, Maharashtra
                          Dec 31, 2020
                          Report
                          Copy

                          Address: Middle Road, Santoshpur, PIN - 700075

                          I have a BSNL prepaid mobile connection, which I am using for last 17 years. Since 25 December, 2020, BSNL 3G data is not available and since 28 December, 2020, Network is not available. My mobile number is [protected].
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ramanaa Anandan
                            Dec 30, 2020
                            Report
                            Copy

                            Due to Sim failure I brought a new Sim 4g at tirupur I am give the proof aadhar card resent address but they are not accept pls kindly change the address as per aadaar and activate my Sim
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ramanaa Anandan
                              Dec 30, 2020
                              Report
                              Copy

                              Address: Tirupur

                              Due to old address my no is not up grade but I brought 4g Sim not working my no is [protected] so kindly change my address through aadhar no[protected] and pls activat my Sim no[protected] Tirupur ho
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ramanaa Anandan
                                Dec 30, 2020
                                Report
                                Copy

                                Kindly change my address as per my resent aadhar proof no is[protected] my pH no is [protected]
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  hari678199
                                  from Delhi, Delhi
                                  Dec 30, 2020
                                  Report
                                  Copy

                                  Hello!, I had opted to recharge my cellular account with Rs. 98 which included Data and Voice calls, the amount has been withdrawn from my bank account, but the service has not been reflected on my cellular account, in other words, I have not been subscribed to the service!.

                                  The Transaction status is showing "Failed", no amount has been refunded to my bank account yet. I have already sent an email to [protected]@bsnl.co.in with no response yet. The transaction ID is PGSM[protected] dated 28/12/2020. Kindly do the needful.

                                  Warm Regards,

                                  H. K. R.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Thanks!, the issue has been resolved!
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    hari678199
                                    from Delhi, Delhi
                                    Dec 30, 2020
                                    Report
                                    Copy

                                    I recharged my cellular account with Rs. 98, the amount has been withdrawn from my bank account, but not credited to my cellular account, the transaction page on BSNL portal shows the transaction status as "Failed". The Transaction ID is PGSM[protected], dated 28/12/2020. I have already sent an email to [protected]@bsnl.co.in, with no response yet. Kindly do the needful.

                                    Warm Regards,

                                    H. K. R.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sougata Sadhukhan
                                      from Delhi, Delhi
                                      Dec 29, 2020
                                      Report
                                      Copy

                                      Address: 2no Ratanpur, Singur, Hooghly-712409

                                      Dear Sir,
                                      My bsnl Mobile number is [protected]. Rs 74 deducted from my main balance on 03/12/2020 for validity extension. But I have contacted to customer care for the same they told me validity extension not possible through main balance and I have recharged for this reason. I have logde complain And Complain no 1L[protected]. Till Complain not solved. I have contracted to customer care several times but then didn't solve my problem. I am puzzled for that. Please solve the issue.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Till no response received
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit