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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
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6087
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 90

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R
Ramanaa Anandan
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Activate sim

Address:Tirupur

Due to old address my no is not up grade but I brought 4g Sim not working my no is [protected] so kindly change my address through aadhar no[protected] and pls activat my Sim no[protected] Tirupur ho...
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R
Ramanaa Anandan
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Address changing

Kindly change my address as per my resent aadhar proof no is[protected] my pH no is [protected]...
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H
hari678199
from Delhi, Delhi
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Failed Transaction on BSNL Recharge

Hello!, I had opted to recharge my cellular account with Rs. 98 which included Data and Voice calls, the amount has been withdrawn from my bank account, but the service has not been reflected on my cellular account, in other words, I have not been subscribed to the service!.

The Transaction status is showing "Failed", no amount has been refunded to my bank account yet. I have already sent an email to [protected]@bsnl.co.in...
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H
hari678199
from Delhi, Delhi
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Failed Transaction

I recharged my cellular account with Rs. 98, the amount has been withdrawn from my bank account, but not credited to my cellular account, the transaction page on BSNL portal shows the transaction status as "Failed". The Transaction ID is PGSM[protected], dated 28/12/2020. I have already sent an email to [protected]@bsnl.co.in, with no response yet. Kindly do the needful.

Warm Regards,

H. K. R....
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Address:2no Ratanpur, Singur, Hooghly-712409

Dear Sir,
My bsnl Mobile number is [protected]. Rs 74 deducted from my main balance on 03/12/2020 for validity extension. But I have contacted to customer care for the same they told me validity extension not possible through main balance and I have recharged for this reason. I have logde complain And Complain no 1L[protected]. Till Complain not solved. I have contracted to customer care several times but then didn't solve my problem....
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A
ashish.jain18jpr
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Not refunding deposit amount

Address:pn 1103 kisan marg barkat nagar jaipur pincode 302015

My name is kapil jain, my landline no is[protected].i surrender my phone in may 2020 but still i not received my deposit amount. Please solve this issue...
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S
Sheetlam Sharma
from Powai, Maharashtra
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Porting code not generate contractual obligations problem 9759003334

Address:Bareilly

Mene kai baar bsnl me complen ki 18/12/2020 se 27/12/2020 tak koi response nahi unke abhi kaam kare wale jab man ho call kaat dete h or koi bhi call 51 min se pahle nahi lagti h ye company band kar do Mera UPC code genret kara do10 10 kare 30 rs recharge kara cuka hu 3 baar jitne bar call kiya 24 gante mangte h 28 ko viledit katam hogi fi recharge karao sir UPC code genret karao aap chack kara lo ki kitni baar call ki or kitni der me lagi...
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V
Veependra Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding port upc code

Dear sir,
I have try lot of time to send port request from bsnl sim but I can not get upc code or sms failed.
Kindly help...
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S
Shail_gaur
from Delhi, Delhi
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validity extension plan not updated in my bsnl number

Address:BSNL Hathras

Hello,

I did a recharge of Rs.94 for extending my BSNL number validity for 3 months using online app paytm. My money got deducted but I received no validity extension for my BSNL number. I also called BSNL several times but no response I got in this regard....
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A
asha2jagdish
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post paid no sms and incoming calls

Address:Bareilly

I have a BSNL post paid mob connection at Bareilly. Since one month the SMS services and Incoming calls have stopped completely. I have visited BSNL customer care office personally in Bareilly several times and they ask for 24 hrs. Because of this issue, I am unable to get calls or even OTP generation is not possible. My name is Rajendra Jagdish Rane. Need urgent assistance please....
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A
asha2jagdish
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Postpaid SIM

Address:Bareilly

I am in Bareilly. The BSNL customer care at Bareilly has been visited at least five times in past two weeks to request that there are no incoming calls and no messages comming / going. Only outgoing calls are functional. Despite all bills having been paid. My name is Rajendra Jagdish Rane. I urge for immediate resolution....
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N
nitin ravi
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No UPC code received for porting

Hi,

I am planning to port from BSNL to airtel. When I send the sms to port the only reply I get is the request has been delayed and the request could not be processed. Its a mere tactics used by BSNL to stop customer from porting. There is no proper network of BSNL in my region, that is the reason I am applying for porting. Please check and help to resolve this....
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M
Meena manoj
from Delhi, Delhi
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Not send port message

Address:Front of saint meri school Dausa, rajasthan

Hi ConsumerCourt,

I had planned to port my BSNL prepaid number([[protected]) to Another operator.
Thus I sent PORT to 1900.
Even after 5-6 messages I couldn't get UPC code till now.

I need this urgently....
+1 photos
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Telephone number[protected] at govt primary health centre, vazhiyur with broad band is not working for more than two years.
I complained many times, but no action taken by your department...
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L
lavkush upadhyay
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my sim not working

Address:Delhi, Noida

My BSNL's sim network is not coming today it's 6 days . My BSNL mobile number is [protected]...
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T
tassaduqnabi
from Delhi, Delhi
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Outgoiy calls data barred

I am subscriber of BSNL pre on post connection bearing no [protected] with JK20plan.
The 398 plan for validity of my connection had expired after which I recharged with Rs 398 through BSNL portal. I have paid bill amount of Rs 20 which was due . However, still my outgoing calls and data is barred.kindly resolve the issue....
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D
Dr Ramu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline complaint not rectified even after one month

Our hospital is having a BSNL landline connection (landline no[protected]. It's not working for the past one month.so we contacted BSNL customer care several times and they didnt rectified the complaint .

Kindly do the needful at the earliest...
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S
Shivakumar bn
from Delhi, Delhi
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Refund on balance amount

2019 dec i requested for bsnl plan change from tri annual to monthly plan, plan change was done but refund of balance amount of 19000/- still now credited to my bank account details given to them...
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W
Wasif Wani
from Delhi, Delhi
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GSM transaction failed.

Transaction failed due to invalid service class!

I paid my GSM Bill.
Tried to top up on pre on post connection. It says transaction failed due to invalid service class. Kindly help. I need my phone to work ASAP.

[protected]...
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N
Narayan Ansurkar
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Reverse refund amount

Address:Mumbai

Dear concern,

We recharge on 20th November, 2020 Rs.149/-when we recharge select operator BSNL instead of Airtel.

Kindly check and reverse the amount asap....
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