Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Dec 5, 2025
Complaints 15972
Resolved
6089
Unresolved
9883
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Bharat Sanchar Nigam [BSNL] reviews & complaints page 90

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vishal9sep
from Delhi, Delhi
Jan 11, 2021
Report
Copy

Address: ASANSOL

I was not using my BSNL sim for a while because of which I did not do any recharge for long time. When I enquired about the balance I had, it said my account has been closed temporarily and I need to recharge to reopen it. I even recharge my BSNL sim with 220rs but still it is not activated. Kindly help. My BSNL sim phone number is [protected] .
Please help.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Suv1616
    Jan 11, 2021
    Report
    Copy

    I want to port my bsnl number, a send massage 3/4 times -- port [protected] to 1900, sms send done but upc code not recived plese help me

    ** my bsnl sim usage about 1 year **
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saquib Choudhury
      Jan 11, 2021
      Report
      Copy

      Address: Makum road, Tinsukia, P. O. Tinsukia, Dist. Tinsukia, Assam -786125

      Dear Sir,
      This is to inform you that my billing address of my BSNL post paid mobile no. [protected] has to be changed to a new address as I am going on a transfer to a different place.

      My old address : Saquib Choudhury
      Ghoirallie Tea Estate
      P. O. Borjuli
      Dist. Sonitpur
      Rangapara Assam - 784504

      New address required : Saquib Choudhury
      Makum road, Tinsukia.
      P. O. Tinsukia
      Dist. - Tinsukia
      Assam 786125
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Jan 11, 2021
      Updated by Saquib Choudhury       Dear Sir,
      This is to inform you that my billing address of my BSNL post paid mobile no. [protected] has to be changed to a new address as I am going on a transfer to a different place.

      My old address : Saquib Choudhury
      Ghoirallie Tea Estate
      P. O. Borjuli
      Dist. Sonitpur
      Rangapara Assam - 784504

      New address required : Saquib Choudhury
      Makum road, Tinsukia.
      P. O. Tinsukia
      Dist. - Tinsukia
      Assam 786125

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        singh jasjeet
        from Delhi, Delhi
        Jan 9, 2021
        Report
        Copy

        Address: Ward no 2 AMLOH (147203) DIST FATEHGARH SAHIB PUNJAB

        Sr mene 6 January ko BSNL RECHARGE 365 ONLINE MOBIKWIK THRU KIYAA THAA BALANCE ATM CARD C CUT HO GYA Pr recharge nahi huaa so plz amont refund karnaa..Dear Customer, tx#593243 for Rs365.00 by SBIDrCARD X3727 at 00230902 on 06Jan21 at 00:37:14. So plz look into the matter mobile no [protected]
        +1 photos
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          krishnappa srinivasa
          from Delhi, Delhi
          Jan 9, 2021
          Report
          Copy

          I have tried several times sending messages to 1900, for porting my mobile number.
          But always message sent failed status I'm getting.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Basappa Haveri
            Jan 8, 2021
            Report
            Copy

            Four months ago I have surrended the bsnl land line and broadband connection.Land line no.was [protected].So far I have not received security deposit back.Kindly do the needful.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yehya Bilal
              Jan 8, 2021
              Report
              Copy

              I have been calling the bsnl customer care for at least a week now as my fiber has stopped working completely and there has been no response since then and I haven’t been able to use the internet for a week now it’s really frustrating as i live in Jammu and Kashmir and there’s no 4g internet here and I’m a college student hence I couldn’t attend my classes. So i wanted to register the complaint regarding bsnl hoping they would solve the problem through your medium.
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SK Sahi
                Jan 8, 2021
                Report
                Copy

                Sim card is not working

                Address: borodighI , burdwan
                Website: Customers complaint.in

                From yesterday my prepaid sim card is not working. My hand set is okay. My number is [protected]. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand set the same result received.Other BSNL sim cards used in same location work perfectly. Please help....
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                D
                delight894
                from Delhi, Delhi
                Jan 7, 2021
                Report
                Copy

                Address: mohalla soodan, nurmahal

                Hello Sir,

                I Rinku Sharma, mohalla soodan, Nurmahal, Jalandhar, Pb Hope you are keeping good. As it is approx 2year more, but til date there is no a single reply or any info regarding the refund Security of Phone [protected].

                Kind you please guide me how many days it will take to resolve this issue.

                Regards,

                Rinku Sharma
                mob [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Priyadharshini S
                  Jan 7, 2021
                  Report
                  Copy

                  I want to change my sim without losing my number, so I sent a message to 1900 stated as "PORT " but the message is not sending. My bsnl plan has sms sending feature and I am able to send sms messages to other numbers except 1900. Kindly rectify this problem as soon as possible.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Namitha Chandrashekar
                    from Bengaluru, Karnataka
                    Jan 6, 2021
                    Report
                    Copy

                    I Did a prepaid recharge on 05/01/2021 for ₹399. First I tried through Google pay, where the amount got deducted but the transaction failed. So I tried again in Paytm which was successful. The amount has been deducted twice for the same transaction. I want a refund to my account as soon as possible.
                    +1 photos
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      s kala
                      from Delhi, Delhi
                      Jan 6, 2021
                      Report
                      Copy

                      Address: C 91 Nehru colony Dehradun 248001

                      Dear Sir/madam
                      My landline No[protected] is not working. pl help
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Malay Bhalala
                        from Ahmedabad, Gujarat
                        Jan 6, 2021
                        Report
                        Copy

                        Hello sir

                        I had recharged wrong bsnl number By Mistake ...I request You To Reverse The entry.
                        The following is attached Details..

                        Mobile no Wrongly Recharged - [protected]

                        Mobile number to be recharged-[protected]

                        Operator reference no - [protected]
                        +1 photos
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rajyasree Mukherjee
                          Jan 5, 2021
                          Report
                          Copy

                          Address: kolkata

                          For two months my landline connection is dead.i have observed in a year i have merely talked from my bsnl connection 6 months and other six months it remain dead.This is going for last 7 years.every alrernate months the phone is dead.but money is automatically deducted from my ECS scheme.Now i want to stop.my ecs scheme ..when i went to JAdavpur telephone exchange i was told it has been shifted to another place in kamalgazi.Now either i will instruct my bank to stop payment to bsnl.if that is not working i.will withdrew all my money from the account so they can not deduct money .frkm next billing cycle.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Patel Prey
                            Jan 3, 2021
                            Report
                            Copy

                            Address: 137 Masid ni same adas anand Gujarat 388305.

                            Dear sir

                            We are having bsnl pole right in front of our house, house no 137 Masid ni same adas anand Gujarat 388305. There are no BSNL connections anymore and electrical cable operators wires are also tied with the support of the pole which are coming in front of our house.
                            So I request to please remove this pole

                            Thanks & regards
                            Rakesh Patel
                            Mo:- [protected]
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shanjai343
                              Jan 2, 2021
                              Report
                              Copy

                              Address: Erode,Tamilnadu

                              I have BSNL broadband in my home. Due to some government pipeline constructions on road, my broadband is not working for two months... I'm a school students and I'm in need of wifi for online classes... This lethargic nature of BSNL workers affected my studies... Still my broadband issue is not solved. But I'm receiving broadband bills since two months... When I asked this in BSNL office, they said that this issue doesn't come under their department... And also they are not giving me a clear suggestions to move further... Should I want to pay for something which I actually didn't use?? Money is secondary only, but my studies is greatly affected... Persons at BSNL office are not giving me satisfying answer .. they are careless about their consumers... I'm expecting a good solution from anyone 😩😩...
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AshisD
                                from Mumbai, Maharashtra
                                Dec 31, 2020
                                Report
                                Copy

                                Address: Middle Road, Santoshpur, PIN - 700075

                                I have a BSNL prepaid mobile connection, which I am using for last 17 years. Since 25 December, 2020, BSNL 3G data is not available and since 28 December, 2020, Network is not available. My mobile number is [protected].
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ramanaa Anandan
                                  Dec 30, 2020
                                  Report
                                  Copy

                                  Due to Sim failure I brought a new Sim 4g at tirupur I am give the proof aadhar card resent address but they are not accept pls kindly change the address as per aadaar and activate my Sim
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ramanaa Anandan
                                    Dec 30, 2020
                                    Report
                                    Copy

                                    Address: Tirupur

                                    Due to old address my no is not up grade but I brought 4g Sim not working my no is [protected] so kindly change my address through aadhar no[protected] and pls activat my Sim no[protected] Tirupur ho
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ramanaa Anandan
                                      Dec 30, 2020
                                      Report
                                      Copy

                                      Kindly change my address as per my resent aadhar proof no is[protected] my pH no is [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Reliance Infocomm
                                        1.2
                                        (235)
                                        Uninor / Telenor
                                        2
                                        (1803)
                                        MobileTopUp.co.in
                                        1.7
                                        (85)