Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi Sir
I got a bsnl fiber net(100MB/sec) connection on 26 oct, 2020. They took 1 month to just setup the connection. After doing setup, they just went away. They didn't even checked the speed of internet. I raised a complaint on 29oct, 2020. I am also calling bsnl customer care daily to fix the issue but noone came yet. Each day they told me same things that "A person from bsnl will come in 24 hours to fix the issue." but noone is coming. It's been more than 20 days since i raised the complaint. Even i tweeting the same issue on Twitter also since 10th nov, 2020 but i am getting any reply.

I am attaching screenshot of tweet and internet speed.

Connection provider : BSNL (bikaner, rajasthan[protected]
Registered complaint no : [protected]
Registered mobile no : [protected]
telephone connection no :[protected]

Sir/madam,
One dead dog is lying inside BSNL telephone exchange Indiranagar bhootnath market and it is smelling very bad. Kindly arrange to remove at the earliest.
Regards
SDO, BSNL
Indiranagar

Hi,

I tired paying my phone and internet bill online thru internet banking.
The money got deducted twice but payment came failed.
Invoice Number :SDCKA[protected]
Account Number: [protected]

My Kolkata Landline[protected] is dead since April, 2020. Even after multiple visit to Baruipur Telephone office and verbal complaints, no one is eager to check and rectify.

Telephone office bearers had been asking and pushing to get the bill paid for the period for which the telephone has been dead. I had to pay that money (Rs. 741) too from my pocket.

Finally, I decided to get the telephone disconnection done.
But no one in the Baruipur Telephone office eager to take the disconnection request/form. They communicated that they Stopped
working since BSNL is not paying them Salary for last few months.

I tried by sending disconnection request through letter. But courier returned. No one at the Telephone office receiving or accepting the courier/ letter too.

For keeping a record, I raise a complaint through BSNL self portal.
SMS came with a Docket number[protected] on 31 October, 2020.
But no call back came from BSNL customer care further till date (18 Nov, 2020). I tried calling 1500, but they directed me to call 1503 where no one from BSNL customer care receiving the call as well.

I request BSNL to permanently disconnect my Landline[protected] and stop asking for unnecessary money/payment continuously for dead connection.

I've been trying to recharge my number from past 3 days but I am not able to. I tried Google pay, paytm, yonosbi even bsnl website but everytime it failed. Can it be resolved?

My landline no.[protected] .I have paid 905 on 13.11.2020. But I have not received the receipt till date

Hello,
I have paid bsnl landlines bill using online bill pay facility from bsnl portal.
money is deducted from my bank account but bsnl portal shows status as initiated only.
i am receiving calls from bsnl office that pay the bill otherwise they will cut the connection.
request you please let me customer care number of BSNL.

Regards
Rachhpal singh

Removal o[censored]nused BSNL pole in front of my house

Dear Sir,

There is a BSNL pole in front of my house(S-5/75 Greater Green park Bareilly, ) which is creating a problem of extension of the entrance gate of our hose.The pole nowadays being generally used by local cable operator and has become theft prone because of close proximity to my house.
So this is our earnest request tou remove the BSNL pole or shift it a little bit far for the safety and security at the earliest.

Regards,
Col v k maurya
Contact:[protected]

My father name has wrongly register In bsnl land line.. There is a spelling errors In my father name so please change it...

Dear sir,
I, m sukchand sk s/o Anowar sk of adress vill-Baidyanath pur Post-maliand PS-burwan dist Murshidaba

Iam using a bsnl Post paid sim since one year but now I am unable to paid costly bill . So i want to convert to BSNL prepaid sim connection same no
As I use .

You are requested to do necessary action and help me.thank you

Reminder for Rent please:

Name:- Arivudai nambi T
SB account number:[protected] good
Indian Bank, Branch :- Velachery Chennai 600 042,
IFS Code IDIB000V013
Phone '- [protected]

Respected Sir/Madam,

Kindly requesting to do an immediate response for our completely out of order landline/Broadband from past 2-3 months, In spite of the functioning condition of the landline, I have been receiving bills every month and no bills are left unpaid till date. I have made several complaints, by both manually, by phone. But no solution provided yet. They told us it's a cable issue on their last visit. After that there is no action taken from the authority. The messages for the monthly bills came to me on time regularly. Waiting for the restoration of the phone connection. Kindly do the needful as soon as possible.

Landline Number: [protected]
Last invoice Number Paid: - SDCKL[protected]
Last invoice Amount: - 417.00 RS

My complain is regarding bsnl FTTH first bill.In my FTTH account under product details it's mrntioned that there is 100% discount on four categories modem & ont security deposit, modem and voice installation.In the first bill discount for 3 categories is provided, but voice installation discount is not provided so 500 Rs extra is there in bill.Already I have been charged 1000 for installation by LCO.Another important fact is even after one month of getting connection voice facility is not yet enabled by BSNL.

From last 20 days I am trying to get UPC code on my mobile number but after sending SMS in return I got "there are subsisting contractual obligations with your service provider please contact your service provider for further assistance" may be more than 15 times I talk to customer care from then they always replied in 24 hour you will get your UPC code we are forwarding your issue to our senior but no UPC code received till now
My mobile number is[protected]

I made a recharge of 139rs through my bsnl aap payment is done but recharge was not done I request that the amount may be credited back to my account or recharge to my bsnl mobile no.([protected])

My landline ([protected]) has not been working for the past five years now.I have complained ( Complaint ID[protected] several times over these years. Inspite of the functioning condition of the landline, I have been receiving bills every month and no bills are left unpaid till date.
Kindly make arrangements for the repair. In case no change can be done, I would like my landline to be closed.
Please consider this mail as my official request because I am unable to submit a written complaint as I stay abroad.

I have paid bsnl ftth connection bill for month of October. My upi transaction id is[protected].but on bsnl pay portal it is still says not paid

I have been dependent on my BSNL landline and broadband internet connection from long back. From past few weeks line got disconnected. We have complained it to BSNL authority but no solution provided yet. They are ignoring us. No solution provided.
Place: BSNL Manjeshwar

Sir, I using BSNL network from 12 years but now change residential location to Nadappalam, THAZHE VAYAL, near Mayanad, in this location not getting BSNL range properly and also not internet connection in this area
So please arrange network coverage in THAZHE VAYAL Nadappalam near cpim party office.
Thank you
Musthafa Chemban
[protected]
CHOYIMADAM THAZHAM POTTAMMAL
THAZHE VAYAL
Near Party office
Mayanad po
Kozhikode dt
Kerala

Sir,
I recharged Rs.149 in the mobile number [protected] on[protected] through freecharge and it was success . Amt of Rs 149/- was deducted from the credit card of Kanaka NS. Then remitted Rs 74 for plan extension on 6-11-20. I filed a complaint to BSNL online. But I have not yet received any favourable reply .
Hence I beseech you to take necessary steps to redress my grievevances.

Yours faithfully
Sd/-
KANAKA NS