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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 96

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T
from Chennai, Tamil Nadu
Mar 2, 2021
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Address: Perundeurai,erode
Website: Bsnl.pora

Pls provide the network changing UPC code lot of time try but no I can receive the code pls send immediately.its ur network very poor speed in my area so I can change my network
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    Mr Shuaib
    from Noida, Uttar Pradesh
    Mar 1, 2021
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    Hi
    I m using bsnl prepaid sim and i have no network coverage since tomorrow what i do now
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      A
      Annoyed_woman
      from Noida, Uttar Pradesh
      Mar 1, 2021
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      Address: J&K

      I get offensive phone calls in morning. I blocked several numbers and for a while it stopped, but today they called me from a different number. [protected] is the number is I just received phone call from, I checked it is a BSNL number and on a phone number verification app it comes up with the name of K A Bhat from J&K, although this information might not be reliable.This is a harassment call and I dont think blocking is working anymore as they are changing numbers so after googling a bit I am here. I do not have previous but I have this one and any help would be appreciated. Thank you so much!
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        S
        Sonu.avasthi818
        from Adampur, Punjab
        Mar 1, 2021
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        Dear sir, myself is sonu kumar avasthy from halwara ludhiana punjab i have rechage my mo. No. [protected] bsnl no. With1199/- on 16 feb 21 with incoming out goning free for one year. On 16 feb 21 i found that incoming facility is not available on my no. I have called to custmer care on 16th feb 21 timing 11:08 am regarding incoming call or msg not receiving with complain no. 2B[protected] . but still now my problem regarding incoming call or msg not resolve by your team. Every time your representative say that wait for 24 hrs.This is not easy for me because today is 27 feb more than 10 days already completed. I have raise my complaine in NCS complain no. 2589677 dated 27 feb 21. Please do needful as soon as possible. My alternate mo no. [protected]
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        Incoming call or msg not getting
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          राजस्थान WALA
          from Ghumarwin, Himachal Pradesh
          Feb 28, 2021
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          UPC code not genrate after send PORT msg to 1900
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Feb 28, 2021
          Updated by राजस्थान WALA
          BSNL no. is [protected]

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            R
            Rahulripindia
            from Pataudi, Haryana
            Feb 28, 2021
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            Address: BSNL UP

            BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

            PORT send to 1900

            During the process of generating porting code I am getting below message :

            "UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

            I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

            My Number is [protected]
            Kindly please remove these obligations.
            So that I can talk peacefully.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            I also have same issue bsnl should be banned from india worst network isk of India. Tatti . We can't even port and send a message.
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            7 found this helpful
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              S
              shekhar.bhangale
              from Pune, Maharashtra
              Feb 27, 2021
              Resolved
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              Resolved

              Address: BSNL Jalgaon Office Pincode 425001 Maharashtra
              Website: BSNL grievance Jalgaon

              Dear Sir,

              We have surrendered BSNL landline telephone connection for LL No [protected] and refund of security deposit is not yet received even though Application date 27.01.2020 submitted to BSNL head office Jalgaon.

              Account No: [protected]
              Consumer Name: Hiraman Gopal Bhangale

              I really appreciate the Grievance Cell, for at least their response.
              I have attached scanned copy of Application for refund of deposit for reference. There is no action from BSNL even after 1 Year after submitting security deposit application. Request you help to fasttrack the process for same.

              Thanks and regards,
              Hiraman G. Bhangale
              Aug 16, 2021
              Complaint marked as Resolved 
              Thanks for resolution
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                A
                Feb 27, 2021
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                Address: building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA pin code 402301

                I recently bought BSNL New simcard. but the worst coverage ever. i were living beside BSNL office itself in MAHAD, RAigad, Maharashtra but no network.

                around 13-14 feb
                4B[protected]
                i rised complaint by another phone by dailing [protected] as complaint raised netwok came after arounf 2 hours but for that night only. next day when i wake up no network, i waited 3-4 days no network. i tried with other mobile and location in city but no result.

                i again called BSNL team again after around 2Hr network came for couple of hours. again NO NETWORK

                This scenario happen many time

                SO when i need to used BSNL sim i need to complain on toll before 2 Hours and if i complaint on Monday i couldn't do complaint on next day Tuesday as need to wait for 24-48 Hr for earlier resolution

                latest compliant no
                4B[protected]

                my BSNL Number
                [protected]

                my alternative number
                [protected]

                my address
                building no1, Shreyash apartment, beside samruddhi hotel, MAHAD, Tq Raigad MAHARASTRA
                pin code 402301
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                  A
                  Adarsh6067
                  from Sadipur, Uttar Pradesh
                  Feb 27, 2021
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                  While i am aplying to mobile number portability there is a sms given to
                  Bsnl did not give 4g network internet so i want port my sim but these message shown evertime when we sms on 1900
                  Plz solve my problem
                  Upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
                  Number - [protected]

                  Contact number [protected] / [protected]
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                    A
                    abmdn1242
                    from Karvarakundu, Kerala
                    Feb 26, 2021
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                    I tried to recharge BSNL prepaid phone number from bsnl portal website. It shows that the recharge has failed. But the amount has been deducted. I have waited for more than 48 hours. Still no refund.
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      S
                      from Nārnaul, Haryana
                      Feb 26, 2021
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                      Address: VILL KHATOLI AHIR, POST KAMANIA

                      I had deposited the security fee for the postpaid connection, but my postpaid connection has not started and I have appealed for the security fee 2 times.My number for which I have given the security fee is [protected] Action should be taken on my appeal. Neither should I take further action. My alternate number is [protected]. Action should be taken as soon as possible..
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        P
                        princegupta103
                        from Noida, Uttar Pradesh
                        Feb 25, 2021
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                        Dear Sir
                        We are having bsnl pole right in front of our house, house no 9/183 Moti Katra Agra-282003 (UttarPradesh) .there are no bsnl connections anymore and this pole is used by other local tv and net cable operators wires are also tied with the support of the pole which are coming in front of our house. The pole is in condition to fall which can cause damage to property & peoples passing through the way.
                        So I request to please remove this pole from here
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Jalpa Chauhan
                          from Visnagar, Gujarat
                          Feb 25, 2021
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                          Website: Self-care.bsnl.co.in

                          My telephone has not been working for the last four days. And the internet doesn't work either. I have complained twice for that. I was told from the helpline number that the technician would come and check today. But no one has come yet to check.


                          My telephone number is [ protected]
                          My complain no [protected]

                          Plz solve my problem as well as soon.
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            S
                            sumanshe
                            from Powai, Maharashtra
                            Feb 24, 2021
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                            Hello Sir,

                            I have planned to PORT my number from BSNL to other network provider.
                            I have been trying to send the PORT message since last 2 or 3 weeks, which is not getting delivered.
                            I have enough talk time and the SMS balance as well.
                            Kindly do the needful.

                            Thanks
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              A
                              abhay981
                              Feb 23, 2021
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                              Hello All,

                              This is abhay, I am using BSNL prepaid mobile no. [protected].

                              Last 15 days I am observing Network issue.

                              I am unable call from the BSNL number to other numbers.

                              is there any network issue from BSNL side.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                shibsankar roy
                                from Jalpaiguri, West Bengal
                                Feb 22, 2021
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                                Address: 15 No. Pubpara extension Belgharia. House of Sreedhar stores

                                TO
                                THE ACCOUNT OFFICER
                                BHARAT SANCHAR NIGAM LIMITED
                                KOLKATA

                                SUBJECT: LANDLINE DEAD AND RENT REBATE REQUEST

                                SIR,
                                MY LANDLINE NO. IS[protected]. MY Landline no. is dead since 10 November 2020. i lodged complaint(Complaint no. [protected]) for the same but till date no action has been taken for fixing my landline. I have attached the screenshot of the Landline complaint.
                                i therefore request you to kindly rebate my landline monthly rent from 10 November 2020 and fix my landline as soon as possible.

                                Thanking you.
                                Shelly Roy
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                                  Kappu1951
                                  from Gajraula, Uttar Pradesh
                                  Feb 22, 2021
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                                  I have lodged many Complaints regarding my Land line telephone faults. The phone remains faulty most of the time. Several complaints yielded no posisitive results. On an earlier occasion the SDO phones himself advised me to go for disconnection of the subject phone.
                                  On my recent complaint I am provided with a contact Number of a technician. On contacting him he too shown inability to rectify the phone. He rather advised me to contact the SDO indirectly hinting me to go for disconnection.
                                  Can this matter be resolved
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                                    Uddipta Poddar
                                    Feb 22, 2021
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                                    Today I got a call from The Customer support Team around 4:14 PM regarding the issue I raised earlier, as mentioned below link:

                                    https://www.consumercomplaints.in/happyeasygo-refund-of-air-ticket-c2815597

                                    In order to refund my 7524/- they forced me to transact in a total amount of INR 2, 42, 344/- (Two Lacs Forty-Two Thousands Three Hundreds and forty-four) and The told it will be credited back within 5-7min but after 2hrs of conversation till now Nothing is credited back.

                                    They now not answering the calls and put the number into switched off mode. Also, the details given by the person are fake
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      mulavukad
                                      Feb 22, 2021
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                                      Address: MULAVUKAD GRAMAPANCHAYAT, MULAVUKAD

                                      I would like to inform you that our office (mulavukad gramapanchayat mulavukad, eranakulam) landline no.[protected] is not in operation for the last two weeks. Kindly investigate and do the needful to rectify the faulit as soon as possible.
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Rajesh Kumar Pathrey
                                        Feb 21, 2021
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                                        Address: House no 67, Gali no 2 Raja Puri som bazar road uttam Nagar New Delhi 59

                                        My phone is misplaced in the auto rickshaw, DL1R? 6020, Delhi can't railway station to Raja Puri som bazar road uttam nagar new delhi 59
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