Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My mobile number was recharged with proper validity and all and yet suddenly it was showing insert sim. I tried with another phone but yet issue is still the same. Can you provide me the solution

Sir
My number is [protected]. I am able to receive sms but unable to send sms. My outgoing sms are getting failed all the time. Please help

Hi, I am getting very high bill against my Landline number-033/26742627, for the last few month. Bill for the last month was Rs 1563. Can you please explain the reason for the same.

I had a BSNL land line which I surrendered on 09.06.2020. Till date refund of security deposit is not received. My details:

Name: Rajendra Menon
Contacts: Tel [protected]; email: [protected]@gmail.com
Landline no.[protected]
Location: Vedapatti, Coimbatore
Date of Surrender: 09.06.2020
Surrender Receipt No. APHNUPCA19008584

My email dtd 02.11.2020 to AO, Coimbatore elicited a response that my refund is approved and sent to Circle Office for further processing. Now it is over 4 months pending. Please look into and action.

Thanks

I surrendered my land phone on 26/7/2018 completing all formalities. But still I have not received the deposit money. Complained also before this. But nothing happened. Please arrange to refund the same earliest.

My father's BSNL number has been inactive since the past 5 days.
There's no service
We have tried every possible way to reset it but nothing seems to be working
Your customer care number is also not working
Requesting you to kindly assist us

BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

PORT send to 1900

During the process of generating porting code I am getting below message :

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."br...

Have surrendered my BSNL broadband/Landline connection with Telephone#[protected] on September 2019 with closure letter including my bank details where the refund amount needs to be credited back.

Its been a year and more and till now i have not received my refund amount.

While submitting the request letter, BSNL has promised me that within 3 months(90 days) my refund amount would be credited to the submitted bank account.

Need assistance for such a poor behavior of BSNL in not returning back the refundable security deposit.

Hello i have ah problem in 3g coverage . i didn't undersatand why the 3g signal is down.in normal days i have 3 options 1.BSNL 2g 2.Cellon 3g 3.BSNL 3g, in normal days it work properly in BSNL 3g and fine, in suddenly the 3g is gone and change to 2g, the fun factor is while current is cut the BSNL 3g tower is also cut After the current come the signal also comes in 10 minutes later .then only i realised that BSNL towers didn't have the backup. Then i didn't take it serioues, after few days the 3g signal gone without current cut .the i feel "###...! wait, what, why ???".i think in my area the tower Manager will play with on off Switch.i also raised a complaint in bsnl. then when ever the tower is down i CALL TO coustamer care. Kindly take any action please. location is (sivaganga, karaikudi, burmacolony, thandai periyar nagar 8th street - 630003, Tamilnadu)

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.

Recharge Status FAIL 12-STATUS-DIAMETER_END_USER_SERVICE_DENIED
Receipt No [protected]
Transaction ID PGSM[protected]
Transaction Date [protected]:[protected]:31:03
Amount 50.00

Dear Sir/Madam
My Bsnl connection no[protected] landline and broadband both are faulty since months.After series of complaints nothing has been done and every month huge bills are billed. In such case its my earnest request to disconnet the line totally. I do not want to have any more service from Bsnl.
It ll be helpful if you do the disconnection asap

Regards
Madhavi

Respected Sir,

I haven't subscribed any services related to BSNL, mainly "Allinone5p". But my balance amount is deduced on each day at a cost of Rs. 5.00 This is the unwanted one.
I couldn't understand why these services got automatically activated. I even send 5 to 6 times SMS to stop these service.
I request you to immediately stop this subscription now on my number [protected] and refund my deducted money otherwise I will file a complaint against your BSNL service provider.

Do this ASAP.

My number used my mother stopped showing any signal and not getting connected to cellone network. I recharged and was done successfully but still no idea where the monet went. the mobile no is [protected]. Name : Pankaj Kumar

My bsnl no is [protected] on 2nd October 2020, reacharge was unsuccessful but amount was debited and not refunded

Dear Sir/Mam

i am Saravanan residing in following new address:

Could you please help me out to change my billing address to this new address from this old address, mentioned below.

As requested registered landline number[protected]

New Address:
Saravanan
No 43, R.R. Nagar, 2nd street, Near GTN College,
Dindigul, Tamilnadu-624005

Old Address:
Saravanan,
No 33/21 Thadicombu Road,
Dindigul, Tamilnadu-624001

Thanks,
Saravanan

Have booked for the Bharat FTTH connection (Plan 1277) on June 8, 2020, and paid the plan amount as a deposit. Initially, the BSNL JE and local cable operator agreed to give a connection and we brought the necessary things like modem, wire, etc. After one month they denied providing the connection stating various reasons. So I gave the closure letter to JE Thengamputtur on July 8, 2020 to request the refund of the deposit as the connection can't be given and she accepted the letter. I have provided the bank details along with the closure letter. It's been three months still I didn't get the deposit amount of Rs 1277. I request you to process the procedure and provide me the refund of the deposit Rs.1277. I have enclosed the cash receipt of the FTTP connection for reference.

Cash receipt details

MANIKANDAN ANNAMALAI ANNAMALAI NGC[protected]

[protected]

D.N.No./A.P.N. No.[protected]
CUST. ID:[protected] Inr(s) One Thousand Two Hundred Seventy-Seven Only.

My landline number is[protected], BSNL tamilnadu. my landline r not working for 3days.i have made official complaint over IVR & contacted BSNL exchange kattathurai several times.customer care is pathetic.fix plz. my contact number is [protected]

Been using BSNL Landline cum Broadband for past 8+ years. Used Annual prepay mode throughout. This September my subscription ended and I decided not to continue. Been calling their customer care, sending emails to initiate the disconnect. Surprisingly the option to disconnect is not available in selfcare (online mode).

Though it is prepay mode I have got the bill for the next month - whereas I have even physically disconnected the phone and the router.
Multiple mails to BSNL is not even being acknowledged.

Just want to disconnect the landline and get back my security deposit

From yesterday my prepaid sim card is not working. My hand set is okay. No network signal appears on the hand set screen. Other sim cards are perfectly working in the same particular hand set.My sim card when used in a different hand is not working too.Other BSNL sim cards used in same location work perfectly. Please help.

I have paid my biil on 21 october 2020 of rupees 1285 through upi for bsnl fibre but it is still showing bill not paid, customer care said no payment received, but I am having my confirmed transaction id. my number is [protected]