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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Aug 13, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 98

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S
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Feb 14, 2021
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Dear sir
i have applied for the coller tune on date 2 feb 2021,
for caller tune bsnl i have subscription by recharging pv365, but yet now the caller tune is not activated.Still its under processing.
I have already lodged the complain for this to customer care but no action is taken yet.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    sk@28
    Feb 14, 2021
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    Address: nashik road ,nashik,422101

    Office lok nit ans krat nhi time wrong deta 4 day jale majhe sim band kel 4g sim aajun pn chalu nhi bolne nit nhi rajendrea pawar saheb bad bhasha use krta
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      J
      Jairaj Dange
      Feb 13, 2021
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      Respected sir/mam,
      I have done a recharge on my bsnl mobile number [protected] which was in grace 2 period through Amazon of Rs 365 for validity extension on 13 February 2021 the recharge is successful and also a receipt of it which I have attached with this mail. Even after the recharge the number is shown to be blocked when will be the recharge validated please revert with the details.
      Regards
      Jairaj Dange
      [protected]
      [protected]
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        A
        Akashrao152
        Feb 13, 2021
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        Address: Rewari , Haryana

        My name is Akash. I have a bsnl SIM number [protected]. This SIM is registered from Punjab circle. But now i live in haryana. I want to port this SIM from Punjab to Haryana. But company blocked my number to send port SMS. All other SMS are working properly. When I talk to costumer care they did not provide me any solution. They tell me to go at BSNL service center in Punjab circle. But i am in Haryana now. I am unable to go to punjab. Please activate my PORT service.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        This problem is not resolved
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          Phanishwar Kumar
          Feb 13, 2021
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          BSNL is blocking me from sending mobile no portability request to 1900.

          SMS to all other nos is getting sent but BSNL is not allowing SMS to 1900 to be sent from my mobile.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Mere number se bhi koi msg nhi ja raha h sir
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            M
            Mirza Ameer
            Feb 12, 2021
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            Address: Machilipatnam, Nooruddine peta

            Dear Sir/Madam,

            My self mirza ameer pasha, bill for BSNL Telephone No.[protected] (Account No.[protected]).

            Sir 15 days back i call them to transfer the connection to new door no.
            Yesterday they transfer the connection to new door no, But from yesterday they did not activate from internet connection.

            Iam calling many times to the concern person but he is canceling my call from yesterday.

            Sir please activate my connection as soon as possible.

            looking for your positive reply.

            Thanking You,
            mirza ameer pasha
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              J
              John Himani
              from Ahmedabad, Gujarat
              Feb 12, 2021
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              I am not able to make calls or receive calls. Every time i had to dial 5-6 times and then one time call gets connected. Same is with incoming. When people try to call me 10 tmes out of that only 2 times they are able to connect and that too after waiting too long. Once i press call button it takes approx 2 minutes and then the call gets connected. Why the service is such horrible in bsnl?
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                Ajanta Das By Aj Vlogs
                Feb 12, 2021
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                Address: Barpeta, Assam

                My BSNL mobile No. [protected]

                I can't port to another no. why?
                please solve my problem sir
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  S
                  Sadhna Tripathi
                  from Dehra Dūn, Uttarakhand
                  Feb 11, 2021
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                  Address: Up west

                  I have BSNL Internet connection and land line, I had paid the bill of Rs.990 for the month of Feb2021, but I suppose net of PNB was not working and I had made the payment twice through my debit card . The amount was deducted twice but still BSNL portal is showing that payment is due . How I amy get excess payment back and receipt of the amount paid . My no. is [protected]
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    S
                    srikantpd
                    from Ghumarwin, Himachal Pradesh
                    Feb 9, 2021
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                    Address: GMTD,BSNL,Prabhunath Nagar Main Road,Sahebganj,Chapra,Bihar-841301

                    My landline telephone bearing number[protected] is not working since 22nd May 2020.
                    Ref-
                    (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                    (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                    (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                    (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                    it is also to be mentioned here that bill of this telephone is update.
                    Pl take necessary action in this regard so that I may avail telephone facility.
                    Yours
                    Srikant Prasad
                    Moh-Ratanpura(Opp Dharamnath Temple)
                    Post-Chapra
                    Dist-SARAN(Bihar)841301
                    mobile [protected]
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                    Feb 09, 2021
                    Updated by srikantpd
                    My landline telephone bearing number[protected] is not working since 22nd May 2020.
                    Ref-
                    (i)Complain number [protected] dtd 22nd may20 at 23.44 hrs
                    (ii)Docket number E22B16344611 of 22nd may20 at 23.51 hrs
                    (iii)Docket number BHR/CO/2020/2236 dtd 16-06-20
                    (iv)My application dtd 10-08-20, 27-08-20, 11-09-20
                    it is also to be mentioned here that bill of this telephone is update.
                    Pl take necessary action in this regard so that I may avail telephone facility.
                    Yours
                    Srikant Prasad
                    Moh-Ratanpura(Opp Dharamnath Temple)
                    Post-Chapra
                    Dist-SARAN(Bihar)841301
                    mobile [protected]

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                      ramaneha
                      from Thaiyur, Tamil Nadu
                      Feb 8, 2021
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                      I had a recharge for my mobile No. (BSNL) for Rs 198 through Payzapp app's wallet on 12.01.2021. My amount was debited but recharge was not done. I request that the amount may be credited back to my wallet asap. the below details are for your information and necessary action.

                      Subscriber Mobile no.: [protected]
                      Operator transaction ID: [protected]
                      Recharge Amount:- 198
                      Recharge Date:[protected]
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        G_Agrawal8
                        from Kāmārhāti, West Bengal
                        Feb 8, 2021
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                        I recharged BSNL number through Phonepe, with 2399 pack. It showed pack validity as 600 days. (Screenshot attached)

                        But I received pack benefits of 437 days only.

                        On complaint, they are saying 600 days is for SIM validity. But it was nowhere mentioned during recharge.

                        I checked on Google, BSNL has recently changed the plan validity recently from 600 days to 437 days. Why will I spend 2400 rs for SIM validity. Please help to cancel this recharge and refund my money, or extend the pack validity till 600 days.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          Shambunath Jha
                          from Noida, Uttar Pradesh
                          Feb 8, 2021
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                          Address: Naya basti, bamboo flat

                          Please refresh soon as possible
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            Mohamed Wahid
                            from Bengaluru, Karnataka
                            Feb 7, 2021
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                            Resolved

                            Address: 21 First Floor Third main Vasanth nagar,Bangalore - 560052
                            Website: over bill amount

                            Hello sir,

                            This is Priya M.S and using BSNL service past from 10 years.
                            every month i have limitation calls upto RS. 500.

                            But Feb 2021 bill i have received 1999.9.
                            Please send me detail call records for cross check.

                            Regards
                            Priya M.S
                            Feb 7, 2021
                            Complaint marked as Resolved 
                            Hello sir, I am Priya M.S and Mobile no is 9880643891. I am using BSNL service past 10 years and this the first time I have received over Bill amount for my mobile eservice. Could you please send me detail bill of 01-JAN-21 to 31-JAN-21 Regards Priya M.S
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Feb 07, 2021
                            Updated by Mohamed Wahid
                            Hello sir, I am Priya M.S and Mobile no is [protected]. I am using BSNL service past 10 years and this the first time I have received over Bill amount for my mobile eservice. Could you please send me detail bill of 01-JAN-21 to 31-JAN-21 Regards Priya M.S

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                              Faaria
                              from Noida, Uttar Pradesh
                              Feb 6, 2021
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                              Address: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda, Hyderabad 500045

                              Removal of pole.

                              Dear Sir/Madam,

                              We are having bsnl pole right in front of our house, H.No: 8-3-234/309, Lakshmi Narasimha Nagar, Yousufguda Hyderabad. There are No connections anymore from that pole and this pole is used by other local tv and net cable operators wires and advertising banners are also tied with the support of the pole which are coming in front of our house.

                              So I request to please remove this pole from here.

                              Regards,
                              Faheem
                              [protected]
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                Mittu24
                                from Varanasi, Uttar Pradesh
                                Feb 6, 2021
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                                Address: Tetri bazar Siddharthnagar bsnl exchange office

                                Hello sir,
                                This is mrityunjay kashaudhan from Siddharthnagar Uttar Pradesh.
                                My telephone no.[protected]

                                I want to inform you that I am user of bsnl telephone and broadband services but in our district it was always failed to perform I complaint alots of time but they don't respond finally I visited tetri bazar bsnl exchange office Siddharthnagar but there was not any single person to hearing my problem and visited again an again but I was unable to find any support finally I was decided to leave the matter as it is .
                                But after long time 4 days ago they send me bill notice that your due payment have to pay I was shocked is this really bsnl? Bsnl taking care of their customers like this way . I was not used any single unit of data 0kb since the connection disturb, they send me due amount 3247₹ . Please correct it I will ready to play but they have to tell me where are they at that time when I was suffers, when I was unable to use this is not fair . If they are goverment employees it doesn't mean they will do whenever they want please take some action,
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Feb 11, 2021
                                Updated by Mittu24
                                Still waiting in response from BSNL,
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                                  rmssaorav
                                  from Kosli, Haryana
                                  Feb 4, 2021
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                                  Address: Hardoi, Uttar Pradesh

                                  I was using airtel number and then I thought to port it in bsnl but after the process of MNP, my sim activated and working fine in internet or calling but unfortunately I am no longer to receive or send message from my sim card. And because of this I am not able to receive OTPs.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    vikas989
                                    from Mumbai, Maharashtra
                                    Feb 4, 2021
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                                    My bsnl number is [protected].internet is not working properly. Only 2g speed. But not constant.i tried to call customer care but not working. Please fix internet problem soon . thanks.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      NEW TECHNOLOGIES
                                      from Bengaluru, Karnataka
                                      Feb 4, 2021
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                                      Address: 99/104 KOUSTHUBAM MANJUNATHANILAYA ,GDPARK EXTENSION, 15TH CROSS VAYALIKAVALU MALLESWARAM

                                      Dear Sir,

                                      Fibrenet booked first as I have been informed to pay only 1499/- afterwords again they asked to pay for modem Rs3500/- and old modem is waste so I cancelled fibrenet number [protected].

                                      Still the payment of 1499/- yet not credited to my landline number [protected]. I have been asked to go to yeshwantpura and then again asked to go to malleswaram . Continuously misguided by Rajivchedda . Still I have not got money even after fivemonths. If I dont pay 21st of everymonth my bsnl number my landline is cuttoff. Now my fibrenet number is [protected] is cancelled but I am not getting my pending payment. Continuously am getting misguided between malleswaram and Yeshwantpura .Kindly solve issueand make me payment.

                                      With Hi Regards,
                                      K Seshatri Iyagriv
                                      [protected]
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        Murli Mundra
                                        from Morbi, Gujarat
                                        Feb 4, 2021
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                                        Address: TIRUPATI PARK-2 PLOT NO 182/3, IN FRONT OF TIRUPATI MAHADEV TEMPLE

                                        Sir i have used to recharge bsnl mobile number [protected] on dt 09.01.2021 but recharge not done and debited 104 Rs from account Internt ref of transaction is[protected]IGAKFTLPO6
                                        So u are requested to refund my aamount back to me
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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