Bharat Sanchar Nigam [BSNL] — Bsnl ftth internet down for 5 days with no updates | |||||
I got an FTTH connection from BSNL recently in Bangalore, J.P.Nagar. The fiber internet is not working since 5 days and I've spoken to the AGM, DGM, JTO, ARO and many others from BSNL till now. But there is no progress. I've been redirected to different people each time and am really frustrated. The complaint ID(s) / docket numbers are[protected] &[protected]. First of all I had complained about over-billing to BSNL to which I was given random reasons and now everyday am given the same reasons with different timelines to fix the issue. There is no response on the email that I've sent to [protected]@gmail.com given by the AGM for giving me the service credit (not bill me for the period it is down). I'm not sure when it would be restored. Was this information helpful? | |||||
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Kindly deactivate hungama from my landline no. 2400308 and refund the charges claimed in the bill for the last two months.
Reply
I m an existing user of bsnl i have registered to selfcare portal and received password after 24 hr
i used that password to acces my selfcare portal after that it asked to change the password .
After a month went i filled my user id and password
it showed me invallid password .
i tried to reset it but it gives me error "SBL-DAT-00523"
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i used that password to acces my selfcare portal after that it asked to change the password .
After a month went i filled my user id and password
it showed me invallid password .
i tried to reset it but it gives me error "SBL-DAT-00523"
I m not get my security fee of landline boardband.i m waited over one year of my fee.my landline no is [protected].pls solve my problem.
My name is sreenath.my mobil number is [protected].now i lost my sim.so i humbly reqest you to plz block my sim.my current number is [protected]
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001