Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I surrendered my Tele No[protected] in July 16. On surrendering I filled up a form regarding along with the letter addressing the same. I am still receiving the bills. On contacting the customer care they have no clue whatsoever and even the inquiry department at BSNL Jayanagar is not doing anything. All I am hearing is that it will done. This is really frustrating and such a pathetic service. This is how the country's telephone service provider.

BSNL had recently advertised that for top up of value Rs.150/- full talk time will be available on all Sundays till end of May. Accordingly, I made on line top up on last Sunday (9th April 2017) for Rs.150/- for my mobile no. [protected] and I got talk time of only Rs.127/-. Will you please look into the matter and make sure to get the remaining talk time credited to my account?
Thanks.
Karuna Krishnaprasad.

Respected sir, i santosh j dhanke having jtbs railway ticket ghar using bsnl leaseline, since 24/2/17 leaseline completely not working. I made complaint to linemen, mdf, sde office and also to gm bsnl kalyan but there are no proper response, yet service down. I request them to suggest another option if lease line unable to start, pls do the needfull

I have sent the SIM to India from Newzealand in order to activate roaming since my no is connected with my financial things but unfortunately the sim is not reached it so I wonder how can I get duplicate sim for the same no.
My mail id is [protected]@gmail.com whether can I authorise some one to do for me I am expecting the solution for it please help me
Thank you w

In spite of repeated requests and online submission, the BSNL officials miserably failed to discharge their legitimate duties. If this problem occurs other than Govt agency, certainly they would have attended in time and asked feedback. But unfortunately, BSNL is Govt agency with secured salaried employees. They wont bother about peoples grievances.
Pl check my online complaint Registered Docket No: APR/CO/2017/1442.
For the last 15-days, our line is defunct. I made personal representation. The AE and the Line Man Mr Gangadhar are adamant.
In spite of our requests, they did not turn up.
Even my online complaint is also futile
What can I do now?
I searched this site and intend to lodge this

Please activate incoming, outgoing & sms for my mobile number : [protected].i was made my pending pyments just today morning for last two month.please activate all the activities like out going incoming and sms.when will you have to activate the same.please activate urgently.
I want to activate within today.you please activate the same within today.
Thanks n regards
Kannann.

On 9th January 2017 i had filed a report to diconnect my broadband and landline connection but even now i am getting bills for payment.I had visited the main bsnl office in bhopal for this issue on 3rd feb.they told me that only broadband was disconnected and i was receiving my landline bill.they requested me to again file a complaint for disconnection and having no other option i filed another complaint on 3rd feb.later they disconnected my landline only when i had to again visit their office since my bill amount kept on increasing.they promised to solve the issue but even now the problem is not solved and my bill account keeps on increasing.please look into this issue and provide me some relief
Name of the applicant- aditya patel
Telephone no.- [protected]
Mobile no.- [protected]

Sir/mam,
My mobile number is [protected].I recharged yesterday[protected] for Rs 50 through SBI bank account but paiment didn't received yet, so kindly help me .I have written the message details from SBI bank below.

Thank you for using State Bank Internet banking. Your Transaction Ref No IHD8077976 for Rs.50 on 11-APR-17 21:38


Your faithfully
Shoba Richards

Dear Sir/Madam

I have paid my bsnl bills on 2nd march 2017 for landline no[protected] and also GSM mobile 9435also 409880.
The amount paid were Rs.292 and Rs.527, the amount was paid from my sbi account directly through net on 2nd March 2017

Now my new bill is showing that my new bill for landline Bill Number & Date[protected]APR-2017 and Bill Period 01-MAR[protected]MAR-2017 is Previous Balance 303.1 and Current Bill Amount 332.46, the Amount Payable is 636.0.

for the mobile also Mobile Number [protected]
Account Number[protected]
Invoice Number[protected]
Invoice Date 05-APR-17
Payment Due Date 28-APR-17
the bill shows previous balance 452, current bill 567.4 and so total payable is 1019.

I request you to kindly look into the matter and rectify the same.

Thanking you
Yours sincerely
Saswati Choudhury

I was told by customer care center that broadband connection will be activated within seven days.Technician visited home, charged extra for broadband wire and connected the same to modem, and told broadband is activated for use, but did not checked in practical, and bsnl claimed to provide 2mbps speed for new connection, plan BB249. It's been a week now, 250kbps maximum speed is being provided, yet. See, the supervision nd management of BSNL . Manoj Tyagi [protected]

Sir, my name is naga prasad. On feb 23rd, i have got advertise about hungama. We called customer care we said to deactivate but he did not. We did not use it one time also because we thought it was deactivated. You can check our activity for proof. We were given a bill of rs.1226 that we can't bear. So, please deactivate the whole package of bsnl hungama, deduct the extra amount from our bill. We hope you are kind towards us.
Thank you,
Naga prasad rao,
Ph:[protected],
Mobile:[protected],
Email:[protected]@gmail.com

Hi,

I have raised cancellation of my FTTH connection with landline#[protected] and duely submitted my devices and a/c details. I am yet to get the refund despite it being past the promised date. Can you kindly update me on the status and ensure the due refund.

Post that I got a call requesting me to submit the device. I confirmed that they have been submitted and had the concerned person confirm it. Post that there's no update on the status.

Regards,
Sai Teja Burada || +[protected]

1. Got my internet discontinued, in beginning of march'17 ( for reason of superfluous billing) against phone number [protected].
2. In bill number[protected] Dated 7.4.2017, superfluous charge has been levied for HUNGAMA MUSIC, GAMES & Movies, which are net-based activities.
3. I had requested earlier too to STOP HUNGAMA Services, but BSNL Office Ranchi did not respond.
It can be varified that WITHOUT USE I HAD TO PAY CHARGES FOR SEVERAL MONTHS.
I request to rectify the said bill and resend the bill after waiving off HUNGAMA CHARGES IN THE BILL.
Regards
Rajiv lochan
Mail id-lochanrajiv.[protected]@gmail.com83400

I want to disconnect my land-line connection[protected] in the name of Mahesh Chandra Mathur, Topdara Ajmer.
I am no longer using this number and want it to be disconnected immediately.
It is not being used much by me since 10 years.

BSNL ID : [protected]
For any further queries, please contact :
Mahesh Chandra Mathur
+91-[protected]
or[protected]
or email at : [protected]@gmail.com

I want to deactivate bsnl hungma plan. one day a person called me and asked about my mail id and mob no. after that when the bill came i found excess 500/-charged extra excluding my plan.when i enquiry they said u have been activated bsnl hungama plan. this is very bad. i don't want to continue this bsnl hungama plan. pls stop such type of problem.
thanks

I have order Nike shoes of 8 no. of orange color from 11 march 2017, And they have send me the shoes of duplicate Adidas company and in low quality, i pay 1100 for that shoes and when i open the its color is blue and yellow my product details is-

Product Name: Stylish Sports Running Shoes
Order# - BKS8423
TRACKING # - PGNC[protected]
ORDER DATE - 18TH MARCH, 2017.
CONTACT# - [protected]
COMPLAINT # - IPN[protected]
AMOUNT PAID THROUGH DEBIT CARD TO THE EXECUTIVE DIRECTLY
Product Price: 1099

i want my money back and they can take their shoes with them because they are not in my use . ...

I am a new subscriber to BSNL's FTTH landline broadband service in Coimbatore, TamilNadu, India.

I have just received the first bill from BSNL online and the following problems have to be corrected :

1) My name as per PAN card is Amrith(surname), Jairam (first name). But first bill from BSNL shows my name as Amrith Jayaram. I want to get it corrected to Jairam Amrith .

My billing address is incorrect/incomplete. Flat number is wrong. It should be D-409, instead of D-309. Also, the name of the locality, Dhaliyur, is missing. The full correct address is:
Jairam Amrith
15 Ananya Gardens/D-409, Kulathupalayam Road, Nana Nani Homes Phase 3, Dhaliyur, Thondamuthur PO, Coimbatore, TN 641109.:

Dear bsnl team,

I appreciate your quick action on telephonic complete but i am not happy with this network, because dmart store is in basement of triton mall and total dmart staff is approx 150 peoples and 5k to 6k customers also comes on daily basis in dmart.

So you can guess how many people use bsnl network, and i do not want any loss of bsnl because i am big fan of bsnl (Total 13 bsnl connection in my family).

So i humble request to you team bsnl, pls provide 3g network in triton mall (-1, -2, -3 basement) (Dmart is in -1) i'm facing a big problem from 1st april with bsnl network in dmart, pls resolve my problem, otherwise i have make changes to both of my numbers with another company.

I also sent an email on [protected]@bsnl.co.in, [protected]@bsnl.co.in and [protected]@bsnl.co.in but still not responded, pls close my issue and improve bsnl service.

You can visit in triton mall before any of changes.

Thanks & regards
Hansraj meena

Address : -1 basement dmart india ltd, triton mall, jhotwara road, chomu pulia jaipur rajasthan

Dear Sir,

Yesterday I have recharged an amount of Rs.100/ - thro Canara bank to recharge my BSNL mobile no.[protected].

In this regard an SMS has been received as " Canara bank ac no.xxxxxxx740 is debited for Rs.100 on 09/04/2017 and a/c of ATOM TECH LTD has been credited (IMPS ref.no.[protected] for top up tp mobile. But till now its not recharged .

Hence I request that to look up this matter and if not possible return the amount to my bank account.

Dear sir,

Our landline (NO.[protected] was having problem from last 6 month.After every 15-20 day, we have to complaint in BSNL office, Sangli because of bad connection or landline problem, but the problem is not solved till date.

We have One INDIA plan so, we pay near about 300 RS/month but due to this problem we could not use that plan due to this problem.

So, We request to you please take proper action.