Bharat Sanchar Nigam [BSNL] — no reply from bsnl & paytm

Address:

Somustreet, Kothapet, Guntur, Andhra Pradesh, 522001

Respect sir/madam
3 days before i had done a recharge of 447 at 16th date at paytm
The recharge was susscess full & amount has been debited in my paytm sbi linked account
But still now customer validity is not extended & no outgoing & no validation internet benefits not browsing

My paytm recharge no — [protected]
Customer bsnl no — [protected]
Recharge upi reference id —[protected] at 16th date 12:02am

Customer is so serious & shouting on me
I had already sent so many times of paytm sms on 24×7 on my recharge complaint
But
But there is no reply from paytm
Why
Paytm is to cheat the customers & taking money is there policy
Is it correct
No reply from paytm
& on 24×7 every time on sms there r giving only my recharge confirmation id & reference number only of bsnl

Any time of bsnl calling at 1503
It was busy on 24 hours busy busy

Who is the responsibility on my recharge

Paytm
Or
Bsnl

Worst in service
No reply
Cheating customer s

Please check & reply fast asap
[protected]