Bharat Sanchar Nigam [BSNL] — Overcharged | |||||
This is regarding bill related issue for the month of July 2016 for my landline number [protected]. I had taken unlimited data plans for bsnl landline. 1)from 01/07/2016 to 27/07/2016 - BBG Rural USOF 150(unlimited data with monthly rental 150- so prorata rental is 130.65) then i changed my plan to 650 plan 2) from 28/07/2016 to 31/07/2016 - BBG Rural Combo UL 650 (unlimited data with monthly rental 650- so prorata rental is 83.87) above plan details are mentioned in the website provided in the website field in this form. above charges have been applied correctly. However they also charged me for using data even though both the plans are unlimited.So they charged me extra 2128.09 When i asked customer care, they are not ready to respond and they disconnect their call. I have just one question. If my plans are unlimited how they can charge me extra for using the data? Could you please hep me with the same? I would like them to make correction to the bill. Contact No: [protected] Was this information helpful? | |||||
|
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. Aug 21, 2016 Vijay Natarajan's response Please deactivate hungama plan
Aug 21, 2016 Vijay Natarajan's response By mistake we activated hungama plan soo please deactivate the hungama plan
Aug 22, 2016 devendra lal's response pl. deactivation hungama chanel from my land line no[protected]because i am not intrested in above chanel
| |||||
 5 Comments | |||||
Comments
There is no service of leased line since 19.08..complaint lodged but no response from Bsnl Rewa officials. We are in severe problem. Will the higher officials will pay attention as the officials of Rewa pay no attention to our request
I have requested so many times for a new bsnl landline connection but there is no progress. I contact so and gm but they said we don't have accessories for a new pair for your landline connection I am highly disappointed with number 1 Telecom company bsnl up west.
My number is [protected]
Sadaqat khan
My number is [protected]
Sadaqat khan
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15954
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Pls Sir,
Thank you