Bharat Sanchar Nigam [BSNL] — Phone dead for 10 days
D
dewasravi
from Chennai, Tamil Nadu
Apr 18, 2023
My landline number 044-222XXXXX is dead for the past 10 days and I had lodged a compliant on 10.04.2023 with docket number[protected]. I had been following with their customer care [protected] and I get the same reply WE ARE ESCLATING AND STAFF WILL CALL YOU SHORTLY..!! When I ask them to transfer the line to the next authority the flatly refuse or say NO HIGHER UPS ARE AVAILABLE..!! On one occasion (15.04.2023 @ 10.40 a.m) the customer care lady ANUBHAVI cut the phone abruptly...!!! One time they asked me to appeal online and I got a new docket number as[protected]. Till date no one has contacted me or no one has come to rectify. Is this the service they give to their customers..?? No wonder people are switching to other private services..!! Hope to get my phone rectified at the earliest.
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment