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Bharat Sanchar Nigam [BSNL]
Bharat Sanchar Nigam Ltd.
Customer satisfaction rating: 53%
Submit a Complaint
11320
COMPLAINTS
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Bharat Sanchar Nigam [BSNL] Customer Care

Bharat Sanchar Nigam Ltd.

Website:
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Address
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 180 1503  [Mobile]
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1800 345 1500  [Landline]
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1800 345 1504  [Broadband]
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134
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1800 425 1957  [MPLS VPN]
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Phone:
Phone:
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Additional info

Assam +91 94 3502 4365

Andhra Pradesh (Hyderabad) +91 94 4002 4365

Andaman & Nicobar +91 94 3402 4365

Bihar +91 94 3102 4365, +91 94 3122 4365

Bengal +91 94 3402 4365

Chhattisgarh +91 94 2520 1234, +91 94 2520 1041

Chennai +91 94 4402 4365

Goa +91 94 2202 4365

Gujarat +91 94 2602 4365

Haryana +91 94 1602 4365

Himachal Pradesh +91 94 1802 4365

Jammu & Kashmir +91 94 1902 4365

Karnataka +91 94 4802 4365

Kerala +91 94 4702 4365

Kolkata +91 94 3302 4365

Rajasthan +91 94 1402 4365

Punjab +91 94 1702 4365

Madhya Pradesh +91 94 2502 4365, +91 94 2512 4365

Maharashtra +91 94 2202 4365, +91 94 2212 4365

Orissa +91 94 3702 4365

Tamil Nadu +91 94 4302 4365, +91 94 4402 4365

Uttar Pradesh (E) +91 94 1502 4365

Uttar Pradesh (W) +91 94 1202 4365

Uttarkhand +91 94 1202 4365



BSNL Head Office

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi

Tel: +91 94 4002 4365



BSNL Mobile Complaints Number – 198



DataOne Broadband:
1800 424 1600

Sancharnet Help Desk Service: 1957

CellOne all India Helpline: 1 800 180 1503, 1 800 180 1503

BSNL BroadBand Helpline: 1800 345 1504 1504, 1800 345 1504



View More Information...

Customer satisfaction rating
53%
Complaints
11320
Pending
0
Resolved
5946
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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 aorndkanpur on Sep 8, 2020
Subject: non-working of wan connection

Dear sir,

The wan connectivity is interrupted in this office since 07.09.2020 0900 hrs.

The same is still not working. Shri pawan jee from trimax has been contacted telephonically, but result remained nil.

As this office has to process misc. Urgent medical, ta-da and other advances/claims in respect of defence scientists, which is very urgent.

Please do the needful to enable this office to take action accordingly.

Thanking you

Ao (R&d)
Kanpur

Complaint Status


[Sep 08, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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    Bharat Sanchar Nigam [BSNL] — customer care executive rude behaviour

     aseemray on Sep 8, 2020
    The customer care executive hung up the call for no reason, she said i don't know the solution and i will forward the call...
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     Richhpal Singh Kuri on Sep 7, 2020
    My sim card rejected and I input pku code wrong 10 times, it's due to my lake of knowledge, so I request you that please reactivate my sim card.

    Complaint Status


    [Sep 07, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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       aseemray on Sep 7, 2020
      I wanted to get an ADSL broadband connection and the bsnl office guys charged me 5000 for just setup and sold me a 600rs router for 2500, and I just got bills for 400. I have asked them for bill they said no we can't provide you that and bsnl is not paying us enough if you won't give us the money then we will not give you the connection,

      Complaint Status


      [Sep 07, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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        Bharat Sanchar Nigam [BSNL] — Internet is down and none of the Customer care no are responding

         aseemray on Sep 7, 2020
        While I want to register a complaint through the [protected] number they hanging up calls on me, I have tried like 30 times...
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         aseemray on Sep 7, 2020
        I am still paying the bills but my internet is down it's been just a few days I have got my self into the ADSL connection from bsnl without knowing the service quality, Now I am facing many issues and finally, my internet is permanently down and no one cares in bsnl to fix it up...

        Complaint Status


        [Sep 07, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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          Bharat Sanchar Nigam [BSNL] — Poor Broadband Service by bsnl

           aseemray on Sep 7, 2020
          BSNL is providing the worst possible broadband service, my internet is down for 4days, I have been trying to getting in touch...
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          BSNL — not getting bsnl upc code [Resolved]

           Rashmitha Billa on Sep 6, 2020
          I want to port my number from bsnl to other operator . Though i have sent message to 1900 with port (My mobile no.) i am always...
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           Bijuravi1 on Sep 5, 2020
          Despite trying to send a sms to 1900 several times i didnt receive the upc code.in fact the message is not getting sent at all and even the consumer care didnt take the necessary action after complaining.

          Complaint Status


          [Sep 05, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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            Bharat Sanchar Nigam [BSNL] — Phone is stolen

             Subhalaxmi Samantaray on Sep 4, 2020
            Someone stolen my phone.
            My number -[protected]
            Model - guru music 2
            Please block the phone and sim....
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            Bharat Sanchar Nigam [BSNL] — Delay of 27 months BSNL S.Deposit of landline phone.

             Anwar MAHMOOD on Sep 3, 2020
            NAME;ANWAR AHMED MAHMOOD

            LANDLINE PHONE No;[protected]

            SBI A/C No [protected]
            br...
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             Harish334 on Sep 3, 2020
            I tried to recharge my bsnl number with rupees 50 on 3.9.20, the money got deducted and transaction is successful but recharge status says failed...
            i want my money back...

            Complaint Status


            [Sep 03, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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               Vrushita Shah on Sep 3, 2020
              Refund of landline number[protected] is not received from October 2018 they are claiming that they don't have enough of funds.even after two years of follow up till date we have not received the refund.

              Complaint Status


              [Sep 03, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                Bharat Sanchar Nigam [BSNL] — BSNL broadband speed issue

                 Anchal Baranwal on Sep 3, 2020
                Hi Team,

                I am facing issues with the BSNL broadband connection at my home (Rampur, dist Jaunpur, Uttar Pradesh)....
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                Bharat Sanchar Nigam [BSNL] — Delay in Shifting Connection

                 ankdagger on Sep 3, 2020
                Connection No [protected]

                The connection provider at Ambala did not clarify the shifting charges during installation...
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                 Subramaniyam Rajagopalan on Sep 2, 2020
                My phone number was[protected]. Requested last month to shift my landline from Kovilambakkam to Sadanandapuram, New Perungalthur, Chennai is not still done. From New Perungalthur BSNL one staf talked to me that while sending shifting notice it was mentioned as 74 area code instead of 79 by the BSNL staff where i submitted my request for shifting. Now BSNL staff asked me to go again to Chrompet BSNL and get the correction. My question is why i should work for their internal problems. If not solved by them before a week, I don't mind to forget BSNL connection. My contact no is [protected]

                Complaint Status


                [Sep 02, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                   nurgo on Sep 2, 2020
                  I recharged yesterday with 108. My plan is not warking, though network is available. Phone is working well.plz help fixing this .

                  Complaint Status


                  [Sep 02, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                     prafulla rajput on Sep 2, 2020
                    As per mentioned subject, I am facing problem regarding sending message to 1900. Initially I thought this is problem arises with all messages, but I tried to text to other number, It is done easily. So I thought the provider stop send message to this Specific Port no. Pls help.

                    Complaint Status


                    [Sep 02, 2020] Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.

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                      Bharat Sanchar Nigam [BSNL] — Rent not paid for leased land for bsnl tower

                       Darshan Patil Donvat on Sep 1, 2020
                      Hi Sir/Madam, Iam writing this on behalf of my grandfather. He has rented his place for bsnl tower. Unfortunately bsnl has...
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                      Bharat Sanchar Nigam [BSNL] — Amount got deducted but bill was not paid

                       Sameer Setia on Aug 31, 2020
                      I just got a new bsnl ftth broadband connection in july account number - *11. I just got my first bill of rs 621 and on 25...
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