Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 28, 2024
Complaints 15952
Resolved
6087
Unresolved
9865
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hariharanw
from Kanchipuram, Tamil Nadu
Mar 13, 2023
Report
Copy

I paid the bill but bsnl not updated

I already paid the bill amount of rs 943 On[protected] but still now bsnl show not paid due to 7 days but I paid the bill already and amount also debited
I want the payment of receipt
So kindly check and sort out

Reference details
Bsnl landline/FTTH :[protected]
Bsnl account :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avi1212
Mar 9, 2023
Report
Copy

Prepaid number deactivated

My bsnl prepaid number is deactivated due to non usage, please activate it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M JOHN PETER DEVADOSS
from Chennai, Tamil Nadu
Mar 9, 2023
Report
Copy

Landline with Broadband

Address:BSNL MADURAI 625002

MY LAND LINE NOO[protected]

I was in abroad for the past 6 months. I have not paid by bills. Now when I tried through bsnl payment online
the system says "no bill is there" and I was advised to go through "closed disconneted account". There also I could not find the details in the system. Kindly inform me the amount payable or whether the amount is already paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naseer18
Mar 9, 2023
Report
Copy

Port issue, not receiving UPC number

Address:Mangalagiri

Your request for UPC has been delayed. Please wait while your request is being processed., not able to port my number [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Powai, Maharashtra
Mar 7, 2023
Report
Copy

Bling

Address:भोपाल

मेरा नम्बर[protected] हे मेरे विल की समस्या का समाधान नही की जा रही हे...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GautamJain21
from Powai, Maharashtra
Mar 7, 2023
Report
Copy

Rs. 49 Refund Not Received

Hi team,

I had recharged the BSNL UPW prepaid mobile no. [protected] of Rs. 49 on Nov. 28, 2022. Rs. 49 had deducted from my MobiKwik wallet. But the recharge had not done.

I have still not received the refund of Rs. 49 in my MobiKwik wallet.

Please resolve this issue.

MobiKwik Order ID: MBK[protected]

Operator ID: [protected]

Thank you.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hsingh1972
from Delhi, Delhi
Mar 7, 2023
Feb 2, 2024
This thread was updated on Feb 2, 2024
Report
Copy

UPC not generated due to payment outstanding

Dear Sir,

I want to port my BSNL number [protected] but every time send SMS on 1900 I receive message from 1901 as " UPC cannot be generated due to payments outstanding. Please contact your service provider for further assistance".

Please solve the issue immediately as I have already cleared all the dues/bills generated as on 02.03.2023. Any balance due bill may be generated on the portal for clearing the issue.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
techAzam
Mar 7, 2023
Report
Copy

Not terminating broadband connection

I have a BSNL finer broadband connection with number [protected] and landline number[protected]. On 8/02/2023 I have submitted an application to terminate my connection to their office through email as well as hard copy to their SO office after clearing up all my dues. After that I have followed them several time but they are not responding. And today after a month I have received a bill. Please help me to terminate this connection....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gmk159
from Ahmedabad, Gujarat
Mar 7, 2023
Mar 12, 2023
This thread was updated on Mar 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not resolving internet issue

Address:At Bhairavnath Temple. Bhairavnath cross road, maninagar Ahmedabad 380008

Registered complaint for internet not working multiple times . BSNL is stating issue is resolved. However there is still issue and my landline and broadband is still down. Tried calling the service guy who's number is in my bill to reach out to during internet issue. He is also not picking up phone. My landline number is [protected]. Having issue since 1st March. Registered complaint multiple time so far. However BSNL guys are closing the...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
Lokiman
Mar 3, 2023
Report
Copy

UPC code not generating from 2 years

Address:Aligarh

I'm trying to port my number from 2 but i always received this sms-

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I called customer care for 50+ times but they don't helped me ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
erndmkhan
from Khargone, Madhya Pradesh
Feb 28, 2023
Report
Copy

3 month rent due

BSNL installed tower on our roof on 2017at shahpura gogawa, khargone, M.P. 09/11/2022 to till we didn't get rent and at the time of tower installation they did agreement. so it has end on 9/11/2022 . we submitted application at BSNL Khargone, M.P on 16/09/2022.
and visited a lot of time BSNL Khargone and BSNL Indore but we didn't get any response from officers .
we felt helpless . kindly requested to you please solve our problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chauhan123234567
from Kurukshetra, Haryana
Feb 26, 2023
Report
Copy

Sim internet is not getting on

Address:kurukshetra, haryana

Hello, my internet connection is not getting on and it show the message "the terminal cannot be configured remotely, please contact customer care for further assistant" please solve this issue as soon as possible. I am a student and this thing create a lot of problem in my studies.
my no-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mehzabi ansari
Feb 25, 2023
Report
Copy

Bill paid but not showing

I have paid my bill online through my bsnl app. But it doesn't show any transaction of the payment and nor i got the receipt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravikr98
from Gaya, Bihar
Feb 22, 2023
Report
Copy

To port, UPC number not Generating

Website:Bsnl.nic.in

Sir my BSNL no. is [protected], I am trying to Generate UPC NO since Dec 22 and have raise Complaint since there too but no solution have been provided so far. So please remove THEAT CONTRACTUAL OBLIGATION clause and let me port, PLEASE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rosnasaji
Feb 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment debited, recharge not done

I have done a recharge of ₹66 through google pay, and also ₹107 through their portal. But the recharge was not made.
When I contacted their customer service, it was said that ₹66 was charged to an old plan and currently that plan is not available.
About ₹107, they said that the money is not recieved by them, and that will be credited back soon. but the same has been debited from my account and till now it has not been...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumar009988
Feb 20, 2023
Report
Copy

I recharge wrong number

Dear bsnl,

i am writing to request a refund for an incorrect

mobile recharge that i made on[protected]. I accidentally

recharged the wrong mobile number 9473363xx9

and would like to request a refund for the amount of 797

. The transaction id for this recharge is [protected]

thank you for your time and assistance in this mail....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravikr98
from Gaya, Bihar
Feb 20, 2023
Report
Copy

Generating UPC number to port

Address:Q2V5+427, Durga Bari, Gaya, Bihar 823001

Despite trying numerous times of generating UPC number to port it didn't work and I have raise this Complaint since December 25 but no Customer care heed to resolve this. I only want to get UPC no. As here network problem is worse to use...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have tried to generate UPC number 7 times, but every time getting below 2 messages

1) Your request for UPC has been delayed. Please wait while your request is being processed.

2) Request for UPC for your mobile no. 91could not be processed. Please retry after some time.

Kindly process without further delay on number +91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahaveer_evo
Feb 17, 2023
Report
Copy

Error: UPC Code not getting generated

I have submitted multiple request for PORTING OUT of BSNL.
But I receive the following 2 messages repeatedly even after submitting Port request multiple times....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My balance of 499 had been debited my transaction I'd is T2302141016366818495228
And I haven't received my recharge whose transaction ID is NUE[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Recent comments about Bharat Sanchar Nigam [BSNL] services