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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 12

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A
from Raipur, Uttarakhand
Apr 11, 2023
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UPC cannot be generated as there is an active request for the change of ownership for this number. This message comes every time whenever i try to port out my number
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    Jaseem Ismayil
    Apr 9, 2023
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    I'm getting this error while trying to get port id
    "UPC cannot be generated as there is an active request for the change of ownership for this number."

    Trying to port my connection as bsnl provide poor network in my region. Need an urgent resolution on this.

    Phone number: [protected]
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      K
      Kaushik54
      from Bhubaneswar, Odisha
      Apr 9, 2023
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      Money taken my BSNL but no recharge done as of now. It’s complaint portal is also not working. Kind fix it as soon as possible
      Order id - PGSM[protected]
      UPI ref[protected]
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        P
        Ppeeskdnd
        from Bengaluru, Karnataka
        Apr 9, 2023
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        Thanks for Sim activation
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          Ppeeskdnd
          from Bengaluru, Karnataka
          Apr 9, 2023
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          Thank you for Sim activation
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            H
            Himanshu2006
            from Dumka, Jharkhand
            Apr 4, 2023
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            Resolved

            My outgoing services were stopped although I have balance due to expiry date. So I have done 201 rupees per second plan recharge for my plan extension on 02/04/2023. I made this transaction on BSNL app and made payment through BHIM UPI(Transaction id:[protected]. It was shown that the recharge was unsuccessful and the transaction id is NUW[protected].Please resolve this problem as soon as possible and please refund my amount
            Apr 8, 2023
            Complaint marked as Resolved 
            got my refund thank u very much
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              A
              abhiachal2007
              Mar 30, 2023
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              Address: Siwan (Bihar)

              I have been facing issue since 24th of March 2023. Broadband (FTTHWLT) connection went down at around 13:00 hrs which got restored on 26th of March 2023 at aeound 18:00 (Outage was about 53 hrs). Now since then the line is having heavy network latency and packet drops. Tried reaching locally as well as raised complaints via BSNL Self Care portal as well but it got closed without having the outage resoration or the confirmation. There is no option to reopen the ticket and trying on the customer care number is not being answered at all. The complaint ID was attached herewith for reference with the Ping Snapshots clearly showing the packet drops. It is backbone for my work and hence living. Hence impacting my daily earning to feed my dependents.

              Telephone Number is[protected]
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                R
                rudraexcelsior
                Mar 28, 2023
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                Address: amini island

                I have a broadband connection in Amini, UT of Lakshadweep associated with number [protected]. It is a BSNL connection. The Wifi almost always does not work. Repeated complaints filed with BSNL but no use.

                Why should I pay every month full billif I am not getting connection 24/7?
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                  V
                  vinodazure
                  from Chennai, Tamil Nadu
                  Mar 28, 2023
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                  Hi Team,

                  This is to inform you that I'm getting messages continuously about the payment which I'm unaware of since I have paid all the outstanding amount at the time of closure of my connection .

                  Attaching the receipt for your reference.

                  I already deposited 1000 /- at the time of new connection and which is not refunded to me even after closing the account on 27/09/2021.

                  Kindly check and do the needful.

                  Thanks & Regards,
                  Vinod J
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                    V
                    Veena AG
                    from Shimoga, Karnataka
                    Mar 27, 2023
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                    Address: Shimoga

                    Cross connection is happening from last 20 days
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      T
                      Thangarj2707
                      Mar 26, 2023
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                      Website: www.in.locan.to

                      In locanto ads they have misused my number .So getting unwanted call and messages.The advertiser is Sonia87118 and the Ad id is [protected].Please block this ad
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        S
                        saim1611
                        Mar 23, 2023
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                        Unable to generate UPC to Port Out from BSNL. Everytime the same error, Delayed and Unable to Process. How many times do I need to waste my money in recharges and all just to get that OTP.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          S
                          saim1611
                          Mar 23, 2023
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                          Tried several times and wasted some money as well on recharges but every time am getting the same response that "Request got Delayed" and after sometime"Could Not be Processed try again later".
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                            V
                            venky.owen
                            from Bengaluru, Karnataka
                            Mar 22, 2023
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                            Website: BSNL

                            My aged mother soley depends on the BSNL landline.. she is unable to hear the voice from the receiver's end as it has too much of noise.. many bsnl people have visited but still no change.. i even bought a new landline phone ... Same noise exists.. i have been paying their bills promptly but still there is no solution to this noise issue.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                              M
                              Marmat
                              from Jaipur, Rajasthan
                              Mar 21, 2023
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                              Address: Pratap Nagar jaipur

                              I recharge with my mobile number [protected]on phone pay recharge success but recharge not active.
                              Trajection id NX23032011491657193796731
                              BSNL prepaid reference ID PP013079RGWY12361121.
                              Please resolve my issue
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                S
                                Sakthisaravanan Madhavan
                                Mar 20, 2023
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                                I have tried to recharge my friends number for 347.. amount has debited from my account but recharge was unsuccessful

                                Kindly refund the amount
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  P
                                  Pkms
                                  Mar 20, 2023
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                                  I am trying to port my number . Tried five to six times with 30 days unlimited plans and enough balance. But i keep getting this msgs.It has been more than 24 hours

                                  1) Your request for UPC has been delayed. Please wait while your request is being processed.

                                  2) Request for UPC for your mobile no. 91xxxxxxxx could not be processed. Please retry after some time.

                                  I have also tried to contact customer care, but is of no use.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    D
                                    Daibayan Das
                                    Mar 19, 2023
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                                    My Phone number is [protected].Several time i sms for UPC code number, My sms charge is debited but UPC Could not be processed.
                                    Always two sms is come
                                    One- "Your request for UPC has been delayed. Please wait while your request is being processed. "
                                    Second- "Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time. "
                                    Not problem from my side with sms
                                    I sms to 1900
                                    Text- PORT [protected]
                                    PLEASE LOOK ON THIS MATTER.
                                    I ALSO CONTACT WITH CUSTOMER CARE BUT NOTHING IS SOLVED.
                                    PLEASE LOOK ON THIS MATTER ITS VERY URGENT.
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      K
                                      Karamcheti@2725
                                      from GUNTUR, Andhra Pradesh
                                      Mar 18, 2023
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                                      Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.even after trying for 4 times
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                                        Panneerselvam01
                                        from Chennai, Tamil Nadu
                                        Mar 18, 2023
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                                        I have been trying to pirt my bsnl number to airtel number, but iam not recieving my port number.
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