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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 12

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O
omsibam
from Bhubaneshwar, Odisha
Jul 10, 2010
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Unable to access through Mozilla Firefox

Address: Odisha

It is the duty of the BSNL to maintain its transparency in its business, by providing user friendly access in to the broadband usage in this site "http://selfcare.edc.bsnl.co.in" through all types of browsing system like Mozilla Firefox, Internet explorer etc. I saying Because through Mozilla Firefox the "http://selfcare.edc.bsnl.co.in" is not opening........
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Darshan bir yadav
from Chennai, Tamil Nadu
May 27, 2010
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Non Refund of amount

Address: Udhampur, Jammu and Kashmir

Sir, I was a customer of BSNL. I was having a land line Telephone under Dhar road Exchange . My phone Number was 244844. I deposited my connection & telephone set on date 14 July 2008.I paid the bill up to last day that was 07/07/08, still the authorities in the office bounded me to pay rupees 300/-.After assurance from the authority that same will be refunded along with security deposits.My T/R is of dt 14/07 /08. My A&S No is...
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T
Tank Kokila Babulal
from Shamgarh, Madhya Pradesh
Apr 19, 2010
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Request for disconnect BSNL broadband

Address: Rajkot, Gujarat

Tank Kokila Babulal
E-225,Raviratna park
University Road
Rajkot.
Date:[protected]

To, The Officer in Charge
Bharat Sanchar Nigam Ltd.(BSNL)
Rajkot.

Subject : Request for disconnect BSNL broadband.Phone No.2582784
Reference : (1)my letter dated[protected]
(2) my letter dated[protected]
...
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G
girish komar
from Mumbai, Maharashtra
Apr 2, 2010
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Non-Refund of deposit money for three years

Address: Udhampur, Jammu and Kashmir

I had returned the postpaid mobile sim with no [protected] in Mar 2007 at the BSNL office in Udhampur when i got transfered from there. Inspite of repeated telephonic complaints the deposit amount has not yet been refunded to me. The TDM and account officers have been giving false assurances of action repeatedly on the matter, with no outcome. My present telephone no is [protected] and am located at Sulur, Coimbatore....
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S
sajith kumar
from Valsad, Gujarat
Mar 28, 2010
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Refund of deposit on surrendering Land Line

Address: Kutch, Gujarat

I surrendered my Tele No[protected] in Jun 09. On surrendering I filled up a form regarding the place where to post the refund and i gave my home address in kerala. after few months when I enquired about my refund, BSNL replied that they've already despatched it to my PREVIOUS BILLING ADDRESS. The place which I already vacated. Further I contacted the Accounts Department and Grievance Cell, and they colud only suggest that , the customer...
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Tanga Padung
from Bankura, West Bengal
Mar 26, 2010
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Changing of Billing Address

Address: Arunachal Pradesh

Dear Sir,
Kindly change my BSNL post paid billing address in a new posting place. Since 7 months is running but the bill is come at the old address. So, kindly look into the matter positively.

Old Address : O/O EE PHED, Pasighat, Arunachal Pradesh - 791102

New Address : O/O the District Medical Officer, West Kameng District. Bomdila, Arunachal Pradesh-790001...
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S
SHIVANANDA KULAL
from Bengaluru, Karnataka
Mar 4, 2010
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Top up recharge not done, but amount deducted from a/c

Dear Sir / Madam

The below mentioned mail and replies from HDFC. Please go through the same and do the needful. I also talk to your Customer care centre, but they informed me that they are not in a position to do my request.

Please do the needful since I have to get the total recharge amount of Rs.165/- to my mobile [protected]. Eagerly waiting for ur favourable reply.

Regards

SHIVANANDA...
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J.Peter Rajamanickam
from Chennai, Tamil Nadu
Mar 4, 2010
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Closing of Docket numbers without rectification.

It has become the habit of Thillai Ganga Nagar Telephone Exchange to close the complaint docket numbers without rectifying the fault for my Landline 22672508.
Docket No.56127863 dated 14th Feb 2010 was closed without attending to faults.So I had to obtain another Docket No.56131208 dated 15th Feb 2010.
Similarly Docket No.55504940 dated 27th Feb 2010 was closed without attending or rectifying the defect with a SMS "[protected]Landline...
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P
PARTHA SARATHI ROY
from Mumbai, Maharashtra
Feb 6, 2010
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DELAY IN DELIVERY OF CYLINDER

Sir,
With kind regards, I have state that we are very much disturbed and not satisfied with booking and delivery of Cylinders from M/s Amit Gas Service, Malda. I describe problem briefly as under:
1. They used to book Cylinder after 10 days from the date of delivery gas cylinder.
2. We generally, received cylinder after 20-24 days from the date of booking.
3. Can you imagine how one cylinder lasting for 30-34...
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BINDER PAL DAWAR
from Chandigarh, Chandigarh
Jan 30, 2010
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To block the sim card

I lost my mobile handset alongwith my sim card at new delhi railway station. My mobile no. Was [protected] and sim card no. Was[protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is c/o binder paul mob. No. [protected]...
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JANARDAN
from New Delhi, Delhi
Jan 24, 2010
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Ph no.05462-294551

Sir My above phone is WLL & installed at home : JANARDAN S/O RAMNATH, Vill/Po-Mir Ahmed Pur Shahjada, AZAMGARH Pin-223224. Teliphone bill not recieved at home due to that phone has been disconnected. My father who is 72 Yrs.old, has completed all formality suggested by Government officers of BSNL. before Aprox 20days but till date the phone has not been connected. He rang so many times to BSNL but no one is picking up the phone in office....
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R
Raju
from Vuyyuru, Andhra Pradesh
Jan 5, 2010
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SMS not going, service center error

hi,
I am using BSNL vennela plus plan,
When i message my friends 2 sms's are going. i.e. original+duplicate message.

I was requested customer care for solution. They said, messages->settings->sending options-> service center '[protected]'.
Remove this service center. clear it. Now restart. put the same number.

I did the same. But i was unable to put "+"...
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Tessy Jestine
from Bengaluru, Karnataka
Dec 23, 2009
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SIM LOST BSNL

Dear Sir,
I have lost my Sim card which was having BSNL WOMEN's POWER . I request you to kindly block my SIM to avoid misuse of my number.
My number is [protected]. Please help me in this concern.
With thanks,

Tessy Jestine...
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R
Rajeev Choudhary
from Bengaluru, Karnataka
Nov 10, 2009
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Safe Custody Removal

I have put a request to BSNL BTM Care Centre on 03/11/2009 to remove my Phone and Internet connection[protected] from safe custody. I was told that the service will be restored in 2 days. When i contacted the Local Exchange ( Behind IIM Bangalore) on 6th November, i figured out that the Order was not even initiated. By requesting and pursuing like a begger, they agreed to get the order out. I was told that now the connection will be...
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jayantaroy_1975
from Darjiling, West Bengal
Nov 10, 2009
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NOT REFUND OF MY SECURITY DEPOSIT

SUB: REFUND OF SECURITY DEPOSIT

REFERENCE: TELEPHONE NUMBER :[protected]

Sir,

1. This is to inform that my land line phone number[protected] has been surrendered w.e.f 28th Jul 09. As per Annx “A” to this letter all the accessories and other required documents have been surrendered by me in your BSNL office.

2. As per Bill No skt GG00339 DATED 04 Sep 2001 security deposit Rs. 2000/-...
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Deepak Jain
from Mumbai, Maharashtra
Oct 26, 2009
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BSNL unnecessary money deducted from prepaid phone

Hi,

I am using my pre-paid BSNL cell from past 6 YEARS.
From about 4 months I am observing that heavy money deduction happening from my pre-paid cell.
I have verified that I am not subscribed to any services/sms etc.

But still huge amount getting deducted every day.
I had called the customer center and registered complaint many times but still no use.
Is this a alternate plan from...
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Neeraj Srivastava
from Lachhmangarh Sikar, Rajasthan
Sep 19, 2009
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56799 call is not working

On BSNL customer care or bsnl site 56799 is the number told to chose desired song, but as soon as I call the number the call disconnects automatically and charge is deducted from my balance. I tried other ways mentioned but all of them just ate my money. I lost around 100 Rs this way. when I tried to lodge a complaint against this in customer care, the customer care representative told me that they dont have any complaint lodging system and...
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amlan rakshit
from Kolkata, West Bengal
Sep 12, 2009
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following double standards by the company

dear sir/madam,
i am a subscriber of bsnl MANIKJOD plan of kolkata,west bengal.
they had given an advertisement in the all leading newspapers that, those who have landline of bsnl in their house will get a rent free mobile for lifetime(subject to the condition of company's lifetime too).
and all calls made from that mobile to the home landline, against which the mobile was given will be absolutely free of cost.br...
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Om Prakash Shukla
from Aligarh, Uttar Pradesh
Sep 10, 2009
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No outgoing sms

I have three excel prepaid connection in my family in the names of self,wife and son.All the three connections have no outgoing sms service for last one year.The numbers are-[protected],61,62....
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H.R.SRINIVASAN
from Salem, Tamil Nadu
Aug 22, 2009
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BSNL LAND LINE NO.0433-224111 NAME H.S. THRILOK. NAME TRANSFER TO SRI.H.R. SRINIVASAN

With reference to the above, application in duplicate submitted on stamp papers and is attested by notary public on several
papers and submitted to Hosur customer service cell BSNL Main office on 8-7-09. I esquired bsnl Dharmapuri several times
till date they told not received the said application, Hosur bsnl staff told they send it on 9-7-09. Hosur bsnl office staff is not
taken steps to follow up & do transfer,...
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