Bharat Sanchar Nigam [BSNL] — Provision of service

Address:

Alappuzha, Kerala, 690508

Dear Sir,
I am writing this mail to bring your kind attention on below:-
My land line and internet got disconnected on 23 Sep 2016 at 1200 hrs and complaint lodged on the same day. No inquiry or services were provided since than even after register many compliant on customer center and Kayamkulam BSNL office. The connection was established today (5 Oct 2016) at 1200 hrs which cause many loses including faith on the government service provision. With this I requested you to forward my application to an appropriate department to reduce the bill amount (monthly charge + user charge) for the duration of facility absence.
Kind regards,
Ajaya Kumar Krishna
Sreevalsam, Menampally, Pathiyoor (PO) Kayamkulam, Alappuzha, Kerala 690 508
Custemor ID : [protected], Account No. : [protected] Phone No. :[protected]