Bharat Sanchar Nigam [BSNL] — recharge failed but payment deducted.

Address:

Udaipur, Rajasthan, 313001

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Recharge status fail 12-status-diameter_end_user_service_denied
Receipt no [protected]
Transaction id pgsm[protected]
Transaction date [protected]:34:37
Amount 187.00
Phone no [protected]
Bank reference no igahpmbrv6

I did above online payment for recharge but it failed and payment deducted from my account. Need refund asap.