[Resolved]  Bharat Sanchar Nigam [BSNL] — Recharge failed but payment deducted from BSNL portal

Address: 4/47 MORDECAI LANE KOLKATA, WEST BENGAL 700074 (Land Mark Dum Dum Hanuman Mandir and Bagjola Canal)

Website: portal.bsnl.in/myportal/successtransaction.do

Receipt for payment of bills/demand notes. This receipt is generated from bsnl portal.
Recharge status fail 12-STATUS-DIAMETER_END_USER_SERVICE_DENIED
Receipt no [protected]
Transaction id PGSM[protected]
Transaction date[protected]:22:40
Amount 199.00
Phone no [protected]
Bank reference no[protected]

I did above online payment for recharge but it failed and payment deducted from my account. Need refund asap.