Bharat Sanchar Nigam [BSNL] — Recharge money deducted but recharge failed

I was recharging a BSNL number using bsnl self-care app, and when I went through the recharge the recharge failed but the money was deduced from my back account. I paid using google pay upi system and the money got deducted from my back account but in the app the recharge failed and I've not yet received my money back.
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
 
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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