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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jul 5, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 285

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M
ManuGeorge
from Delhi, Delhi
Jul 13, 2016
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Address: Mysore, Karnataka, 570027
Website: www.externalbsnlexam.com/jettajul16/index.php

Hi,

This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).
My register number is 626772.
The application fee for this post is rs.[protected] including the service charge).
While registration i paid the fee first using my debit card, and it showed me transaction failure. again i paid using my netbanking site and both time my account was debited with rs.1000+service charge and in total i paid around 2050. but still in the site it is showing (attached image) that i have not paid the fee. i got the mail from the payment gateway for the fee payment i. e. atom that the have received both times the amount that i remitted for this exam (mails attached), along with the merchant reference number.

But in the application site nowhere it is shown as fee remitted and i lost my rs.2000.

So i request to take necessary action to accept my fee remitted in the applicant site and to refund the extra 1000 that i have remitted.

Regards,
Manu george
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Hi,

This is regarding payment issue that i am facing for the application of bsnl post of junior engineer (je), (esrtwhile tta).My register number is 1229106.

The application fee for this post is rs.[protected] including the service charge).
While registration i paid the fee using my debit card, and it showed me transaction failure but money was deducted from my account, but still in the site it is showing that i have not paid the fee. i got the mail and message from the payment gateway for the fee payment i. e. atom that the have received the amount that i remitted for this exam .

But in the application site nowhere it is shown as fee remitted and i lost my rs.1008

So i request to take necessary action to accept my fee remitted in the applicant site.

Regards,
rohini katkar
Hello,

Its Mohit Here, applying for BSNL TTA Exam 2016, My Reg No. is 1338916. I
initiated a payment request on 8th August, 2016 using website portal,
after then the amount of Rs 1008.63 is deducted from my bank account,
but it was not updated on the www.externalbsnlexam.com website and the
payment status is still pending & a popup was generated showing that
"the deducted amount will be credited back within 15 Days".

As per deadline of the exam is 10th August, 2016. So, its my
compulsion to pay the amount in the given period. I again initiated a
payment request on 10th August, 2016. At this time, amount of Rs
1008.63 is deducted & the payment status on www.externalbsnlexam.com
website is successful.

Now, total of Rs 2017.26 is deducted from my bank account, and till
today there is no amount credited back in my bank account.
So, i request you to look into the matter & refund the amount as soon
as possible, because already the matter is so much delayed.

Regards,
Mohit Gupta
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    S
    sastryeaps
    from Delhi, Delhi
    Jul 12, 2016
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    I lost my mobile along with sim. the number is [protected]. the FIR has been lodged.please do the needful to block the sim
    e.a.p.s.sastry
    alternate number [protected]
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      V
      vaizz
      from Tellicherry, Kerala
      Jul 12, 2016
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      Address: Kannur, Kerala, 670103
      Website: Bsnl.hungama.com

      Dear sir,

      I want to unsubscribe bsnl hungama. And the activation was started for bsnl hungma plan from 26.05.16 and assure that i have not taken even a single trial from the start date itself.
      Since i am not interested in this plan, kindly deactivate or unsubscribe this from my landline number[protected].

      With kind regards,

      Vaishak c
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        D
        devendra .tiwari
        from Varanasi, Uttar Pradesh
        Jul 12, 2016
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        Address: Varanasi, Uttar Pradesh, 221002
        Website: BHARAT SANCHAR NIGAM LTD

        Deactivation of games on demand, movie on demand

        I have bsnl land line phone no[protected], account no.[protected].in the last bill i. e. for june 2016 rs.192 have been added in my bill whose invoice number is [protected] under adjustments for games on demand, movie on demand demand by m/s hunganma. i have never subscribed
        These services and request you to please unsubscribe the same & refund the amount deducted.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          V
          vikjais
          from Delhi, Delhi
          Jul 12, 2016
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
          Website: www.bsnl.co.in

          Dear sir,
          We use landline no. of bsnl[protected]. this no. is regd. to pioneer computronix pvt. ltd. located at a-181, sec 63, noida. on this number the outgoing calls are not in service. we calls many times to customer care and in nearest telephone exchange office. on customer care says that this query will resolve by your nearest bsnl telephone exchange, so therefore you contact to bsnl telephone exchange.in telephone exchange but they dont pick up the phone. when sometime person pickup the phone so that he say "try another no."and another no. not picked up. they are not responding after giving the theat of consumer forum complaint helpline. so please sir/mam take an action and resolve my problem
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            S
            sadaq95
            from Noida, Uttar Pradesh
            Jul 12, 2016
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            Address: Shahjahanpur, Uttar Pradesh, 242307

            Bsnl sim lost/stolen — to block the sim card

            Sadaqat ali

            I lost my mobile handset alongwith my sim card at new delhi railway station. my mobile no. was [protected]. i want to block the sim card so that no one mis use it. but the bsnl officials say they require a copy of fir. only for blocking a sim card, fir should not be insisted upon. i request the bsnl to block my sim immediately.
            My temporary mobile no. is. [protected]
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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              M
              Muhammed Shaffi PU
              from Mumbai, Maharashtra
              Jul 12, 2016
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              Address: 683565
              Website: BSNL

              I have a landline connection from bsnl, ph:[protected], land line is not working from the last 1 year. No response from local (Kizhakkambalam) office. Very bad services.. Bills are coming properly and paying the amount
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                A
                ammya
                from Bhandara, Maharashtra
                Jul 11, 2016
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                Address: Jalgaon, Maharashtra, 02582
                Website: voice chat service

                Dear sir,
                My mobile no is [protected]. voice chat service activated. please deactivate/unsubscribe these services. because every month @30 rupees deduct from my account and i am not using this service anymore. i want to close it. because every month my 30 rs get deducted though i am not using ur voice chat. i am using bsnl mobile for past 10 years regularly. so it is request to pls help me out from this.

                Thanks.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                  P
                  punam27
                  from Chennai, Tamil Nadu
                  Jul 11, 2016
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                  Address: Mumbai City, Maharashtra, 400005
                  Website: www.externalbsnlexam.com

                  Respected sir/madam,
                  I m punam shekhawat, i registered for jr engineer post in bsnl on 10/7/2016 they accepted double payment as exam fee
                  My registration id is 617609 and still it is not showing payment payed how can i get the extra amount payed back. The payment done was through online mode
                  Please tell how can i get the extra amount recredite
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                  http://www.consumercomplaints.in/bsnl-regarding-bsnl-je-exam-fee-payment-c132873...
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                    K
                    Kamala Pratap
                    from Coimbatore, Tamil Nadu
                    Jul 11, 2016
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                    Address: 500089
                    Website: Consumer Compliants

                    Service Id. Ph.[protected]
                    Dated 22 Apr - 2013
                    Refund Approved 22 nd April 2013.

                    Rs. 2001 /
                    Amount not received so far.
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                      S
                      sambhatt54
                      from Kolkata, West Bengal
                      Jul 10, 2016
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                      Address: 700091
                      Website: selfcare.edc.bsnl.co.in

                      I observed during last three-four months, that within first seven days my usage crosses the maximum limit for browsing at 4 Mbps speed, and I am asked to upgrade by paying additional fees, for browsing at that speed. As my usage can not be that much, I wanted to change my Broad band password as I believe it is being unauthorisedly being used by somebody who either know my password (Incidentally the Password was setup by BSNL's outsourced technician) or some one has hacked it. But for doing so on the web I have to put an e-mail Id created by bsnl in my name, which ends with @ bsnl.in. However, this e-mail ID and Password was not advised to me by BSNL. As per the procedure, one can know that only by giving a missed call to a mobile no. beginning with 0, from one's landline to which the broadband connection is provided. But I could not make that call from my landline as IT HAS NO STD FACILITY. I spoke to BSNL customer service centre official for help but they are clueless about how to solve this problem. Please help me in pursuing BSNL for enabling Password change of Broadband by alternative way or let them communicate my BSNl e-mail ID and Password to enable me for making Password change myself. Regards, Samir Kumar Bhattacharyya.
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                        Kishorekrishnak
                        from Palakollu, Andhra Pradesh
                        Jul 8, 2016
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                        Address: 534313
                        Website: Bsnl.co.in

                        Dear sir
                        I'm kishore. without my permission music on hungama and music on demand services activated in my land line number[protected]. last month i gave a written complaint in local exchange. but they don't take any action. they didn't give me proper information. this month also services continued in my present billing. so deactivate both services immediately.
                        Thank you
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                          A
                          antappaqn
                          from Mumbai, Maharashtra
                          Jul 8, 2016
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                          Address: Thrissur, Kerala, 680308

                          Land line connection bearing no.[protected]koratty exchange, trissur (dist), kerala surrendered by me during jan2016 at koratty telephone exchange, trissur (dist). but my caution deposit/advance amount has not yet been received. kindly intimate disposal of the amount in my mobile no.[protected] or email id: [protected]@gmail.com
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                            S
                            sreerag.a.k
                            from Malappuram, Kerala
                            Jul 8, 2016
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                            Address: Kozhikode, Kerala, 673008
                            Website: bsnl.co.in

                            My bsnl phone number is[protected]...i want to top up only 200..but top up is incresed..i wnat only top up 200..
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                              R
                              Ramesh Kumar Madaan
                              from Delhi, Delhi
                              Jul 8, 2016
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                              Address: Sirsa, Haryana, 125055

                              It is regretted to inform you that new connection i. e.[protected] has been installed at my home address i. e. 16/343, subhash basti, near jai bharat school, mal godam road, sirsa on dated[protected] but inspite of repeated requests made to bsnl officers/officials broad band connection and telephone is not in working condition. please remove my complaint immediately.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Securty of lanline no .[protected] is not refund . Conction Surender on[protected]. Please refund Securty Y .

                              [protected]
                              It is regretted to inform you that landline connection i. e.[protected] has been surrender in ellenabad exchange date[protected].in name of mahabir parsad s/o anup chand r/o rania but inspite of repeated requests my securty not recieved ( not refund ) . rania bsnl exchange say go ellenabad bnsl exchane and no reply . ellenabad bsnl exchange say go sirsa bnsl exchange . no one lisen me . so please refund my securty my bsnl landline bill not peding please remove my complaint immediately.

                              contact no. [protected]
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                                J
                                Joshua Kumaresan
                                from Chengalpattu, Tamil Nadu
                                Jul 7, 2016
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                                Address: 600037
                                Website: bsnl.hungama.com

                                I received a call from BSNL Hungama during April 2016 that I am to get free services if I provide to them my mobile number and email address and I provided to them but I am sorry to inform you that I got MODCHG in my lanline bill during May to June 2016 bill totalling Rs 674.
                                BSNL never gives any kind of services to its clients without the written consent of its customers and not only that BSNL asks for deposit to its clients.
                                But here no written consent nor any kind of deposit is taken.
                                Telling for FREE services and debiting in my bill is looting to the public and cheating to the public.Who has given permission to BSNL HUNGAMA to debit in my bill ?
                                I request you to get refund
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                  A
                                  Arun Franglin S
                                  from Tirunelveli, Tamil Nadu
                                  Jul 7, 2016
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                                  Address: 627652
                                  Website: www.bsnl.in

                                  Sir good morning,

                                  I am suyamburajan, my address 219-middle street, vijayaachampadu,
                                  ittamozhi, tirunelveli - 627652, my phone number [protected].
                                  எனது தொலைபேசி கடந்த மூன்று மாதமாக பழுதடைந்து உள்ளது . இது
                                  தொடர்பாக திசையன்விளை BSNL அலுவலகத்தில் பல முறை புகார் செய்துள்ளேன் .
                                  இது வரை எந்த நடவடிக்கையும் எடுக்கவில்லை .
                                  முன்னொருநாள் நான் cell phone மூலமாக complaint book செய்ததற்கு,
                                  திசையன்விளை BSNL அலுவலகத்தில் வேலை பார்பவர்கள் எங்கள் வீட்டில் வந்து
                                  என்னை மிகவும் திட்டி விட்டு computer booking செய்யாதே . எங்கள்தொலைபேசி
                                  [protected] என்ற எண்ணுக்கு அழைத்து புகார் செய்ய கூறினார்கள் .
                                  நான் மிகவும் மனம் உடைந்து போனேன் .
                                  ஆகையால் இம்முறை அவர்கள் தொலைபேசியை அலைத்து புகார் கூறினேன் .
                                  மூன்று மாதமாக நான் தொடர்ந்து புகார் செய்தும் எந்த நடவடிக்கையும்
                                  எடுக்கவில்லை .
                                  மேலும் BSNL broadband இணைப்பை துண்டித்துவிட்டு மற்ற network
                                  இணைப்பை பெறுங்கள். BSNL இப்படிதான் இருக்கும் என பொறுப்பின்றி
                                  பதிலளிக்கிறார்கள் .
                                  நானே எனது தொலைபேசியை எடுத்து சென்று திசையன்விளை BSNL
                                  அலுவலகத்தில் கொடுக்க சென்ற போது line சரியாக உள்ளது தொலைபெசியைதான் மற்ற
                                  வேண்டும் இரண்டு நாள் பொறுத்துக்கொள்ளுங்கள் என்று கூறினார்கள் .
                                  ஆனால் இதுவரை எந்த முனேற்ற நடவடிக்கையும் இல்லை.
                                  எனக்கு மிகவும் கஷ்டமாக உள்ளது .
                                  எனது தொலைபேசியை நான் எவ்வாறு சரி செய்வது ????
                                  நான் இது வரை பேசிய திசையன்விளை BSNL அலுவலக பணியாளர்களின் பெயர்
                                  தெரியாது . அவர்களது PHONE NUMBER
                                  1) [protected]
                                  2) [protected]
                                  3) [protected]
                                  4) [protected]
                                  5) [protected]
                                  6) [protected]
                                  தயவு செய்து என் தொலைபேசியை சரி செய்து தாருங்கள் .


                                  T.SUYAMBURAJAN,
                                  VIJAYAACHAMPADU,
                                  ITTAMOZHI (PO),
                                  TIRUNELVELI (DT) - 627652,
                                  PH-[protected]
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    B
                                    BRreddy Brr
                                    from Narasaraopet, Andhra Pradesh
                                    Jul 6, 2016
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                                    Address: Guntur, Andhra Pradesh, 522601

                                    My name is ravindra reddy b from andhra pradesh circle guntur dist narasaraopet.

                                    Now i am using bsnl network ([protected]) i am decided to change bsnl to vodafone. so i sent a port message to bsnl15 days back after that i received number i can submitted to vodafone office at narasaraopet branch, but still now i am not changing my mobile network.

                                    I am submitted the required documents on[protected] & second time (jul 02, 2016) and i taken vodafone sim but still now it not changed from bsnl to vodafone???

                                    What is the problem

                                    I need emergency

                                    Plz contact me [protected]@gmail.com
                                    Call me at : [protected] or [protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Plz tell me how to purchase 20 Rs 2G net pack


                                    Plz give me code...
                                    My offer rs 799 which was lifetime offer given to my phone by vodafone where I got call from vodafone saying that it is lifetime offer, this offer I was using for 5 years and suddenly stopped, I was calling customer care complaining every day since two weeks no response from vodafone .
                                    Sir tower or range problem exist in Elamakkara, eranakulam kerala
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                                      SENTHIL1978
                                      from Hampi, Karnataka
                                      Jul 6, 2016
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                                      Address: 639115
                                      Website: consumer complient

                                      Dear sir

                                      We have bsnl land line it was not worked last two months. We are complaint and also registered in the bsnl office also till not connected but bill coming regularly. We are regularly intimate complaint till no action for that

                                      Name of the connection holder : m. Manickam
                                      Bsnl landline no.[protected]
                                      Bsnl office : thirupparaithurai - 639115
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        kdsingh711
                                        Jul 6, 2016
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                                        Address: Kota, Rajasthan
                                        Website: bsnl.co.in

                                        I recharged my bsnl number [protected] two times which is a paramilitary sim. i recharged always of 99 rs/-. but this time i recharged two times my bsnl number.

                                        1. first recharge at 08:49 with refrence id :-[protected] by retailer no.:- [protected] on 05/07/20166

                                        2. second recharge at 17:21 with refrence id :-[protected] by retailerr no.:- [protected] on 05/07/2016
                                        But i get the validity only for one month. for get detail about this problem i call on 1503. but their is no response. bsnl customer care does not attend the call. customer care ignore this number.
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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