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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 129

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S
Surendra jack
Feb 27, 2020
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Address: Jain school of engineering and technology, 562112o

Signal had gone in my college from last week yet know it didn't came I am from Bangalore my locality is Jain school of engineering and technology near harohali this not the 1st every week it will go please solve the issue please and try to make sure that you can resolve the issue fast because so many people are suffering and some of them are trying to change to another networks if you cannot resolve the issue please inform us we can change our network
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Joshua Raison
    Feb 22, 2020
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    Address: Vazhayil (H) ,Thovarayar P.O ,Kanchiyar ,Idukki ,KER - 685511, Idukki, Kerala, 685511
    Website: bsnl.co.in

    I am living in kattappana, idukki dist., kerala.
    I had a bsnl 4g connection. The number is ported from jio 4g. I recharged the number for rs.108 combo pack.

    But after using mobile data i found that the data speed is slow.
    A 4g connection showing 14 kbps, 10kbps.. Etc.
    I contact customer care many times but they didn't attend the call.
    So bad..
    I knew that bsnl 4g is not released everywhere in india and it is now available only in kerala in selected areas (Like idukki).
    But why this slow speed.
    Apn is correct, signal bar is full, could make calls. But can't use data be cause of slow speed.
    I am now using data on my secondary sim (Airtel), the data speed is max.10 mbps.
    My combo pack is wasting now.
    So please solve this problem.
    Does this company need customers or not?
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
    I paid land line bill 1682.0 to telephone no.[protected] via phone pay transaction id n2002171207579342644141
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      Date:[protected]
      To,
      The divisional engineer,
      Bsnl office,
      Hyderabad.

      Sub:-request for disconnection of bsnl telephone no.[protected].

      Sir,

      I have been using bsnl telephone vide no.[protected] for the past 20 years and i do not have any regrets in utilizing your service, but for the past 4 months i. E., from oct, 2019 there was frequently failures and from dec,...
      +1 photos
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      Sudhakar Sivagnanam
      Feb 21, 2020
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      Address: 600023

      Waste o[censored]sing bsnl broadband connection, not network connectivity at all. Even for months there is no internet at home. All the green lights display on the modem buy never provides internet. They gain money by cheating people.
      Too many complaints have been raised still none shows up, even if they attend they close the issue even if it is not resolved.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
      Unwanted messages and respective charging being abled.
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        R
        ruhini
        from Delhi, Delhi
        Feb 19, 2020
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        Address: sivasagar , Assam, Sivasagar, Assam, 785640

        In sivasagar district (, assam) the wimax network is too poor. There is no any fast network except bsnl wimax in our rural areas. But due to departmental negligence in jorhat division (Sivasagar) each and every consumer have been suffering day by day regarding bad network. So i kindly inform you to take necessary action to improve the situation as soon as possible. My user id sb10006943. Name:- ruhini gogoi. Sivasagar, assam,
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
        I have already paid my February month bill through online channel paytm. But I didn't get update/ msg, payment showing success. What is the issue?
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          A
          Abhay Nandan
          Feb 19, 2020
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          Address: gaytrinagar kunraghat gorakhapur, 273001

          Respected sir
          My mobile no is [protected]
          I recharged the mobile on 14 feb 2020 by rs 153.
          But i am unable ro use internet i am calling so many time in bsnl customer care but they
          Do not resolved my problem
          At lost we go gm office gorakapur the ask go to civil line telephone exchange.
          Then i go to bsnl telephone exchange gkp there customer support anita mam ask come to next
          Days and not give the solution properly.
          Please resolve my issue asap.
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
          Today I received a message from BSNL about a service called divya_14 and amount is deducted I want to know why they do so without my permission activate that service

          data pack internet not working - Comment #3650197 - Image #0
          My father's BSNL Prepaid Connection was recharged twice in last 48 hours. It appears that outgoing would get barred once again in 24 hours even through a/c has a balance of Rs 105.

          Payment Details are enclosed.

          Kind request to KOLKATA BSNL to look into the needful at the earliest.

          data pack internet not working - Comment #3652596 - Image #0
          Sir/madam as I have lost my mobile phone.i am in need of to block my sim card for the safety purpose.thereby this sim contains all my personal details and I have attached this number in all aspects.please consider this complaint in urge manner and block my sim.i need a same sim with this number too.
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            D
            divyagk2012
            Feb 19, 2020
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            Address: Pandalam, Pathanamthitta, Kerala

            Respected sir,
            I am from kerala. I have a bsnl landline (Including broadband connection) with the number[protected] [pandalam, pathanamthitta dist]. I have used the bsnl services until october 2019 without any issues. But during the month of november 2019 due to lack of money, i have a 2-months bill payment pending. Due to this reason my bsnl incoming and outgoing facility, the broadband connection was disconnected and i got a message regarding this on my phone. But from december onwards i received telephone bills for respective months and now my pending bill amount is 3125/-. But still, broadband charges apply for my disconnected landline.

            I am ready to pay my used time bill amount. Then why can i pay for disconnection time bill payment? please sir, please adjust my disconnection time bill amount. last week i submitted a request to the pandalam bsnl telephone exchange. But still no response from their side. That's why i am writing this mail.
            Please, sir, consider my request and take appropriate action. I wish to continue my landline connection
            Thanks
            Rajasekharan nair r
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            May 28, 2020
            Updated by divyagk2012
            No action against my compliant from BSNL office till now . Pleaseee do the needful
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              P
              plamkoottathil
              Feb 18, 2020
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              Address: KOZHENCHERRY EAST, Pathanamthitta, Kerala

              I made a complaint about my phone[protected] around 4 months before that the incoming calls are not getting and still the same and my internet connection not there plus the phone is dead now. The technician they came and not yet resolved the problem. I will not effect payment of this month bill unless you resolve my complaint. I wonder how you sent the message to my mobile that
              You resolved the above complaint number.
              Sorry nothing happened no yet resolved.
              Regards,
              Philip thomas, kozhencherry
              Dt.18/02/2020
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                S
                Sreeraj Rajappan
                Feb 17, 2020
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                Address: Alappuzha, Kerala, 690559

                My bsnl mobile no is [protected]
                I am regularly receiving message from bt-bsnlcg as under –
                "dear customer your pack dil dosti chatting (54000) is renewed with rs3.0 for 3 days. To unsub send sms stop or call 155223 (Tollfree).
                I have sent sms and called on 155223, but nothing is happening, but still the charges are getting deducted regularly for the past few months. I have never ever subscribed to this sort of pack. Plz refund all the amount and unsuscribe it.
                Please redress my grievance immediately.
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                I tried incoming and outgoing calls from my bsnl number and from other bsnl numbers too.both incoming and outgoing calls not working. Consider my application and take necessary steps.
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                  S
                  SP Kori
                  Feb 16, 2020
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                  I, shivpoojan kori, had lost my mobile phone nokia 3 with two sim card bsnl [protected] before 6 months. I did fir for same also. I had called many times to bsnl customer care for blocking the sim card but now this number is working. I am requesting to block my sim card as soon as possible. I would be not responsible if any illegal activity happened by same number [protected].
                  I had called in customer care number: [protected] (Picked by dr. Vijay) [protected] (Picked by deepsikha) but they didnt solved my problem. Now i am not satisfy from your customer service. Kindly help me to block my sim card
                  Thanks
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    J
                    jen muk
                    from Kolkata, West Bengal
                    Feb 15, 2020
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                    Address: 228A,Diamond Harbour Road,, Kolkata, West Bengal, 700060

                    Sir,
                    My lanline kolkata circle no [protected] (A/c no — [protected])
                    Somenath mukherjee, 228a, diamond harbour road, kolkata 700060.
                    My telephone bill month of january 2020 rs 708/-is duble payment
                    07.02.2020. On amazon..
                    I alredy recived my bill paid message from bsnl. But duble payment
                    Money not refund my amazon wallet.

                    Payment reference no.
                    1, bdo1caa1thg7 dt.07.02.2020
                    2, bdo1caa1tg58 dt.07.02.2020
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      D
                      Feb 14, 2020
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                      Address: 683541

                      Dear sir

                      I had surrendered my land line connection[protected] years back and still not yest received my deposit back.

                      We approached several times bsnl perumbavoor division they informed us that the deposit cheque will send to you in your address.

                      Kindly request do needfull, and bsnl can send the cheque the below address,

                      Dileepkumar p. T, parayil house, pulluvazhy p. O. Perumbavoor, ernakulam dist, kerala, pin 683541
                      Phone : [protected] email: [protected]@hotmail.com
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Its showing no service in my phone, even after i replaced the sim as per the request made by BSNL authorities its not done.Even if it shows network coverage the persons calling to the number gets the notification that the "network is out of coverage".So i tried to port the number to another service provider but i am not getting the UPC code
                      Bill paid but not reconted
                      I could not pay my bill on line and was late by few days. I paid my bill for ₹251/- on 31 St of January and still my outgoing call facility has not been released. This my be looked into and my connection outgoing as well incoming be restored immediately..
                      Mobile No: [protected]
                      Sir plz my mobile no [protected] last 6 months incoming and outgoing call details & incoming & outgoing sms details send me urgent plz sir my email I'd is : [protected]@gmail.com urgent
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                        S
                        sourav tripathy
                        from Mumbai, Maharashtra
                        Feb 12, 2020
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                        Address: Khordha, Odisha, 752100

                        I am a bsnl customer for more than 25 years. I am from balakati near bhubaneswar. My phone number is [protected]. My bsnl broadband internet service is not working for more than a month. I have already registered complaints more than 30 times in tweeter and through customer service but no action is taken till now. I personally approach the local bsnl exchange technician and take then to home for service but it seems any cable fault from the exchange but till now after approaching higher authorities more than 2-3 times no action is taken.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        Daily I receive a message that 5 rs are deducted from my balance. There is no reason why is it getting deducted and how to unsubscribe for whatever reason it is deducted.
                        All the money that has been deduced should be restored.
                        Complaint lodged in the last 15 days, twice escalated by operator vide Nos.[protected] and [protected] but my phone remains out of order till 03 rd.Feb.'2020.
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                          R
                          rankasantosh
                          from Jodhpur, Rajasthan
                          Feb 12, 2020
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                          Address: Plot No.61, Vaishnav Nagar-A, Vinayak Nagar Street, Near PF office, jodhpur, Jodhpur, Rajasthan

                          I had applied for shifting of landline telephone no.[protected] on dt.30.01.2020 but still not shifted to my new residence, where as new number has already allotted my new number is 2712622.
                          Please shift my telephone on medical ground basis because my mother is ill and we are suffering non available of telephone connection. If any thing happens to my mother i will go for a legal action in consumer court.
                          +1 photos
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Feb 12, 2020
                          Updated by rankasantosh
                          I had applied for shifting of Landline Telephone No.[protected] on dt.30.01.2020 but still not shifted to my new residence, where as new number has already allotted my new number is 2712622.
                          Please shift my telephone on medical ground basis because my mother is ill and we are suffering non available of telephone connection. if any thing happens to my mother i will go for a legal action in consumer court.

                          The employees of Bsnl nampally A.D. and category incharge and P.A.of CGM are warning group d's(attenders, ladies) making them to clean the toilets of their own houses and others house.This happened yesterday at CGM house.These people are using ladies for their personal uses. I request you to take Severe action should be taken against them soon.
                          [protected]
                          I have tried port request, charged twice at 80P. Got message try later. Then why u charged 80P per msg when u have tech issue. Need you codes

                          shifting of tel. no.0291-2627931 - Comment #3648385 - Image #0
                          I lost my mobile handset along with my bsnl sim card at bhilai. My mobile number was [protected]. I want to block the sim card so that no one mis use it.
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                            V
                            V Rajamanickam
                            Feb 11, 2020
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                            Address: 337,first floor ,Rice Mill Road ,R.M.I nagar,Pudupattinam,Kalpakkam, Kanchipuram, Tamil Nadu, 603102

                            Every month 10 to 15 days is not working. Since last four months this type of complaint has been there. We are getting broadband connection only 15 days of every month. Hence we are going to surrender my existing connection no.[protected].

                            Before surrendering, i would like to know your opinion in the above subject.

                            Thanks with regards,

                            By

                            V. Rajamanickam
                            337, i floor
                            R. M. I. Nagar
                            Pudupattinam-603102
                            Chengalpattu dist.,
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            I am not receiving UPC code for BSNL number [protected]
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                              H
                              Haridas1166
                              Feb 9, 2020
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                              A service allinone5p is activated on 03.02.2020 without my concern on my mobile number [protected]. I have never requested to start this service. An amount of rs 5 is being deducted on daily basis from my balance amount. Your sms service to deactivate this service also not working. This happened many time in past also. Please stop this service and refund my deducted amount wer 03.02.2020. This is a fraudulent act. Please stop it. It is robery and decoity.
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              My phone number [protected] is dead with effect from 01 February 2020. Despite complaint number [protected] registered on 02 Feb 2020, phone has not been rectified till date. Request repair it soon andrental bills for non functional period may please be waived off.

                              Asha Devi
                              My Mobile number is [protected]. i never subscribed for silver screen gup shup. But they are charging every week Rs.10 and since i have this number outside india i couldnt sms to the number they have provided. So please unsubscribe.
                              From today mrng my bsnl sim is not working, as other sim is working fine.. Even it is not showing up the network in handset section.. My number is [protected]..could you please suggest what to so
                              I recharged double times with an amount of Rs.105 on 07.02.2020. I just want to revert my 105 Rs. Mobile No.[protected]. Please help me to sort out the issue.
                              I recharged with 4g data plan for 3months Rs 318.but data available 3g level..i called to BSNL customer care they are say in telangana 4g data level not upgraded..Bsnl giving fraud announcement regarding 4g data plan Rs 318..so i recharged..network is wrost dead slow while downloading..
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                                G
                                gollapudivrk
                                from Hyderabad, Telangana
                                Feb 9, 2020
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                                Address: Hyderabad, Andhra Pradesh

                                I recharged the amt rs 181/- but it was not done i furnish the details

                                Easymobilerecharge - recharge successful confirmation (Order no:[protected] and your coupons
                                Inbox

                                Easymobilerecharge.com
                                Feb 7, 2020, 9:23 pm (2 days ago)
                                To me


                                Translate message
                                Turn off for: english
                                Hi,

                                Thank you for using easymobilerecharge.com to recharge your mobile/dth service.

                                We have successfully processed your recharge request as per the following details:

                                Order no: 97588212
                                Mobile/dth no: [protected]
                                Recharge amount: 181
                                Date:[protected]:22:07
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                I received followin message on my mob no [protected]. and Rs. 5 deducted., However I never subscribed this service.
                                The SMS I received was

                                Dear User, You are charged Rs 5 for the service Paithoon. Thanks for using BSNL services
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                                  H
                                  Honeyboban
                                  Feb 8, 2020
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                                  Service wallpaper 55050 has been activated in my mobile without my knowledge and an amount of rs.7 has been deducted on 08/02/2020. There was no messages or phone calls before the activation. I want to deactivate the service and get the money back as soon as possible. And i also want to block any such calls or messages or popups. Kindly request you to do the necessary for the same.
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    N
                                    nathanrenga78
                                    Feb 8, 2020
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                                    Address: door no 6,4th street,santhipuram,, (upstair house),thirumullaivoyal,CHENNAI-600062, Tiruvallur, Tamil Nadu, 600062

                                    Rs. 5 has been deducted from my prepaod number ([protected]) (Totally rs.5) as i was subscribed for service video 5 (57111). Well i am not using that service. So, kindly remove that subscription.
                                    Date of incident : feb 8 2020
                                    The message is from bt-bsnlcg

                                    The message says "thanks for subscribing for the service video5 (57111) you have been charged rs 5.0 successfully and your service will be delivered shortly."
                                    Please do the needful-renganathan. R.
                                    +1 photos
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                    Feb 08, 2020
                                    Updated by nathanrenga78
                                    i have never subscribed for service video5 (57111) or any VAS IN BSNL, PLEASE REMOVE THIS SUBSCRIPTION WHICH CAME AUTOMATICALLY IN MY PREPAID CELLPHONE.
                                    I never ever subscribe to video 5 or 57111... In a two week periods three times each 5 rupees deducted by a msg shows " Thanks for subscribing video 5 ...". Pl stop this unwanted activity and save us...

                                    service video 5 (57111)-bt bsnlcg - Comment #3645002 - Image #0
                                    muralisr21's reply, Feb 9, 2020
                                    I never ever subscribe to video 5 or 57111... In a two week periods three times each 5 rupees deducted by a msg shows " Thanks for subscribing video 5 ...". Pl stop this unwanted activity and save us...
                                    I need my old no. [protected] new sim card please This number should be started as soon as possible.
                                    Vimal Ravi's reply, Feb 8, 2020
                                    Ye no. Ki incoming outgoing band ho gye hai hai aur card bhi purana ho chuka hai please new sim card mujhe possible karwaye aur jald se jald no. Meri id ka hai aur government ki taraf se essu hua tha band ho jaane ke baad sarvice canter jaane ke baad bhi na mera no. Chalu hua na sim replace kiya gya
                                    Vimal Ravi's reply, Feb 8, 2020
                                    Mujhe ya to yahi ke service center se mere no. Ka dusra sim card dila diziye ya mere mere residence address me new sim card mere no. Ka bejh diya jaaye jise mai usko recharge kra kar use kr saku please help me
                                    04-feb-2020: I am trying to send a port sms to 1900 but it says sending failed. I am able to send sms to other numbers but not to 1900. I do have a msg pack as well.
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                                      Mohd Shabaz
                                      Feb 7, 2020
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                                      Address: Aligarh, Uttar Pradesh, 202001

                                      I port my number from idea to bsnl and my idea sim network was gone and i inserted my new bsnl sim and it's network also not coming i call customer care and they also not resolve my issue and cut the call i have recording of it i call again and the same thing done again this is a porting process when a older operator not showing network means your new operator is ready to use but there is no network in my new bsnl sim my number is currently switched off and i am unable to use it resolve my issue asap otherwise i take a legal action against it.

                                      My number is [protected] which i ported
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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