ADVERTISEMENT

Bharat Sanchar Nigam [BSNL] — Unnecessary Deduction of Amount from Main Balance

Hello Sir .
I am One Of the loyal Customer I use this SIM from Many Years .
I am Using BSNL Prepaid mobile services.
My Mobile no. is [protected].
My bal. is day by day deducted by BSNL co. for subscribing unnecessary services which i didnt subscrice any more. I dont know why this happen in this month continuesly.
I Tried To Contact Customer Care Some one ask me U subscribing such online services and Now no deduction arise as i Unsubscribe such service.
And Again After 5 minutes Pop Up message arise and deduction from my main Balance rs 5.
From deducting such small amount it in total nearly deduction of 50 Rs .
And Another Customer Care Ask - Your handset automatically send SMS and deduct Money. How It is possible.
How Can I trust Customer Care person - everybody gave me different reason of deducting money.
I Already make recharge of 2000 Rs For a Year then why money is deducting from my main balance.
This Same problem i face in 2019 and complaint it and Hope this mistake not arise in future and again in 2020 this same mistake arise .
This repeated mistake day by day losting your loyal customer .
I request authority to refund my amount which they unnecessary deduct from main account balance .

Thanking You
+2 photos
Was this information helpful?
No (0)
Yes (0)
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
Apr 07, 2021
Updated by Shefali Khokhawat
Above Complaint is not Yet Resolved.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    15574
    Pending
    0
    Resolved
    6051
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information
    ADVERTISEMENT