Bharat Sanchar Nigam [BSNL] — Unnecessary Deduction of Amount from Main Balance | |
Hello Sir . I am One Of the loyal Customer I use this SIM from Many Years . I am Using BSNL Prepaid mobile services. My Mobile no. is [protected]. My bal. is day by day deducted by BSNL co. for subscribing unnecessary services which i didnt subscrice any more. I dont know why this happen in this month continuesly. I Tried To Contact Customer Care Some one ask me U subscribing such online services and Now no deduction arise as i Unsubscribe such service. And Again After 5 minutes Pop Up message arise and deduction from my main Balance rs 5. From deducting such small amount it in total nearly deduction of 50 Rs . And Another Customer Care Ask - Your handset automatically send SMS and deduct Money. How It is possible. How Can I trust Customer Care person - everybody gave me different reason of deducting money. I Already make recharge of 2000 Rs For a Year then why money is deducting from my main balance. This Same problem i face in 2019 and complaint it and Hope this mistake not arise in future and again in 2020 this same mistake arise . This repeated mistake day by day losting your loyal customer . I request authority to refund my amount which they unnecessary deduct from main account balance . Thanking You Was this information helpful? | |
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint. | |
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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