[Resolved]  Bharat Sanchar Nigam [BSNL] — UPC cannot be generated as there are subsisting contractual obligations with your service provider.

BSNL is on 3G service and I'm getting pathetic data speed at my location. I am trying to port my number to another network service provider.

PORT send to 1900

During the process of generating porting code I am getting below message :

"UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

I have already attached the image of the message. I have already sent message at least 5 times and received the same message from 1901 every time.

I'm on GSM Prepaid, recently recharged ₹151 and ₹998 Data Packs which are still active. I have also recharged Plan ₹36
Validity ends on 02/04/2021.
Sim was activated on January 2020

I have purchased this number by E-Auction from BSNL CSC Centre Saheed Nagar, Bhubaneswar on January 2020.

I have called the Customer Care 1503 and registered a complaint with

Docket Number - 1K[protected]

I am waiting for a response from BSNL Prepaid Odisha and BSNL India regarding the matter, why my number was not able to generate UPC Code ? What is the problem ?

Regards,