[Resolved] Bharati Axa — Bharathi Axa a big company

Nish267

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Hi

I had taken a car insurance from Bharati axa.

My God, don't take any policy from this company ...this is useless company. If you ask them about your policy, you know what they say? This :

Our specialist team will get back to you. Why specialist team? They don't know about your policy? Such a simple and basic question?

What is so special about my question? They cant speak English also...then what are they doing, why they are sitting there...like a fool we pay money our hard earned money and this is what they do and see how they treat us... I even emailed them, they dint reply, they dint get back on call and when they don't have answer they keep u on hold and disappear. Is this a joke??? Mother [censored]ers.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

prave62

from Visakhapatnam, Andhra Pradesh

I took the policy on 31 dec 2015 for my new mahindra xuv w6 which idv is 1216000 and one of the agent assisted to take policy, i received policy copy after one week when i checked there was no gnine/chasis number on it.

I called customer care immediately and informed the same, its been 3 days there is no proper response and saying that we dont have details regarding this we will update you soon.

Agent should take care of the all the details(engine /chasis number) updated on the policy. they say will cannot give you ETA for it that means if some thing happend(accident), who will be responsible for claim. does bharathi axa bear that.?

NOTE: i have purchased new mahindra car keep the car idle for 10 days at home since there is no policy(due to bharati axa fake policy).