BharatPe — Bharatpay one machine

Address: Kammanhalli main road, Opp to R.K hospital HDFC bank complex, Shop name ( J.S collection)

Website: BHARATPAY

I have purchased bharatpay one machine on 10th of November 2024, AWB=[protected], after purchasing that machine i have noticed a falut in the charging slot of the machine the display was not getting charged at all, So i have raised a compliment To reslove the issue and bring the machine back, I have also visited The Third party Courier Office Ecom Enterprise they said they have taken the bharatpay one machine on 18th of November and the have successfully delivered it back to the main branch of, Bharatpay Office till now its been more then 20 days has been passed its 7th of dec i haven't Received my Bharatpay one machine, i have sent dozens of mails and from past 2 weeks i have been contacting to the customer care of bharatpay but They are not helping me at all, in mails and in customer care calls they are saying the same Script that we have esclated ur issue and we have forwarded ur issue to the upper branch, But of no use, No serious actions has taken from the bharatpay Team, Here is my UPI chq/Ref No UPI[protected], 10thbof November 2024 i have made aan online payment of 1, 178Rs plz U keep ur machine with u, And give me my Refund back i dont want ur machine, As in the previous mails from Mukul dev. [protected]@BHARATPE HE has asked me to forward the Agent name and no so that he can future solve me issue, I have also replied him back with the Agent co no and his name, but no serious Action was taken from his side, The Agent con no is ([protected]) Agent Name (Naveen) I have visited The courrier Ecom enterprise office he said he has given back the Bharatpay one machine to U, The machine is with u itself, keep ur machine and give me my refund this is the last mail, if I don't get any serious response, I wil give a complaint to Consumer court that's it, plz reslove the issue or else give me my refund back i want my money back to my Account