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BharatPe Complaints & Reviews

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Updated: Aug 15, 2024
Complaints 1326
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65
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BharatPe reviews & complaints page 2

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D
deepu@18
Nov 21, 2023
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Address: Bangalore

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention a concerning matter regarding two recent transactions conducted on my credit card.

On 27-Sep-2023, I initiated a POS transaction for Rs.30, 000, and on November 11, 2023, I made another transaction for Rs.31, 000. In both instances, the POS machine displayed the transactions as "Declined"; however, both amounts were debited from my credit card.

Despite multiple attempts to seek resolution, I have not received any refunds for these transactions. I have attached the transaction details along with snapshots of the declined transactions for your reference.

Given the urgency of the matter and the lack of a proper response from the bank, I kindly request your intervention to investigate and facilitate the resolution of these disputed transactions.

Your prompt attention to this matter is highly appreciated, and I am hopeful for a swift resolution.
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    S
    Sadiq9845
    Nov 18, 2023
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    Address: Gurugram, Haryana

    I have been raising request for cancellation. Of Swiping Machine which was provided by BHARATPE since 16Th September 2023.

    But these people are not responding, and every Month they are charging Rental of RS 500/-

    And they are not reponding, I have all Recoding and images of complaints
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      N
      Naresh270991
      from Hyderabad, Andhra Pradesh
      Nov 11, 2023
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      BharatPe Collection department harassment call

      Address: ABC Towers Plot No 170 Kavuri Hills Block B of Gyttala Begumpet SeriLingampally Circle Ranga Reddy Hyderabad Telangana
      Website: bharatpe.com

      Dear Sir or Madam,

      I am writing to inform you that I, a resident of Hyderabad, currently hold a bharat pe loan issued by your esteemed bank. I wish to bring to your attention the matter of your collection team's persistent and unyielding behavior towards me despite being informed about my current financial situation and the reasons for payment delays on my end. Your agents have been making abusive calls at odd hours and even...
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      O
      Ommkar
      from Mumbai, Maharashtra
      Oct 29, 2023
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      Collection department harassment call

      Address: Ommkar telecom shop no 02 s t road near Milan bar and restaurant masjid bunder e mumbai 09

      Bank,
      Branch
      Dear Sir or Madam,
      I am writing to inform you that I, a resident of [mumbai], currently hold a bharat pe loan (bpl[protected] issued by your esteemed bank. I wish to bring to your attention the matter of your collection team's persistent and unyielding behavior towards me despite being informed about my current financial situation and the reasons for payment delays on my end. Your agents have been making...
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      E
      Ephraim expo
      from Chennai, Tamil Nadu
      Oct 26, 2023
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      Address: Chennai, Tamil Nadu

      I submitted the swipe machine on 16th September 2023 I got it in 12th September 2023.
      Till today 26th October 2023 my money not refunded
      BharatPe customer support has been notified about the posted complaint.
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        P
        parth9199
        from Surat, Gujarat
        Oct 17, 2023
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        Someone using my phone number in fake UPI ID

        I received a call from someone claiming that he had sent me a UPI transfer with a BharatPe UPI ID: "BHARATPE.[protected]@fbpe" belonging to a merchant named "Sundar". The UPI ID contains a phone number that belongs to me but the UPI ID as stated does not belong to me and the merchant name is also not mine.

        I am receiving WhatsApp messages from multiple people who want payment back, I confirmed that the payment was not received...
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        Pritesh patidar
        Oct 12, 2023
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        I have done wrong payment on Bharat credit card 8000 this card was closed that way I want refund my payment
        BharatPe customer support has been notified about the posted complaint.
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          M
          Misbah3137
          from Pune, Maharashtra
          Oct 10, 2023
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          Hi Team,

          I am writing to express my dissatisfaction with the service and product I received from Bharatpe. I ordered a Bharatpe device with OrderID 306853, which was delivered to me on 7th September 2023. However, I faced several issues with the device and the application.

          First, I was charged a higher MDR rate than what was communicated to me. I was told that the MDR charge for credit card transactions would be 1.40%, but I was charged 1.75% instead. I contacted Bharatpe customer support via email and they told me that I could change the MDR rate on the application. However, when I tried to do so, I found that the option was locked and I could not modify it.

          Second, I decided to return the device within the 7-day return policy period. I raised a return request with ID 470677 on 13th September 2023. However, the pickup agent did not show up for the scheduled pickup and later the return request was cancelled on 5th October without any communication from Bharatpe. When I contacted Bharatpe again, they told me to re-raise the request but they refused to provide me a refund.

          I find this unacceptable and unprofessional. I request you to look into this matter and resolve it as soon as possible. I expect you to honour your commitments and policies and provide me with a full refund of the amount I paid for the device and the MDR charges.

          I have also attached all supporting documents.

          Thank you for your attention and cooperation.

          Sincerely,
          Misbah Sayyed
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            D
            divakaran.an
            from palakkad, Kerala
            Oct 7, 2023
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            Address: Bharatpe Co., T-540, Panchsheel Marg, Panchsheel Park New Delhi.
            Website: Bharatpe

            I have paid Rs, 563/- on 3-8-2023 through Canara Bank vide to Bharatpe Co, through Canara bank vide UPI ref.[protected] for purchase of BOAT audio sound bar. I have received an onl;ine receipt shoowing order No.7721(Copy attatched) Since I have not received any details regarding shipping of the sound bar from BOAT Co., I contacted them for the reason for the delay. In response to my letter the Boat Co., intimated that they have not received the amount from, Bharatpe Co. The amount has been receivede by the Bharatpe vide UPI Id.Bharatpe[protected]icici and issued a receipt showing the order No 7721,
            The matter has been takenup with the Bharatpe and no favourable reply received by them.

            It is therefore requested to kindly take the matter with Bharatpe CO., and arrange to refund the amount at the earliest.

            Thanking you, Yours faithfully

            Palakkad Divakaran AN

            [protected]
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              C
              Conlm hi nahi
              Sep 26, 2023
              Sep 27, 2023
              This thread was updated on Sep 27, 2023
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              Address: India

              I will call you in a specific date range of the day of the day of the day of the day of the day of the day I will call you
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                K
                Kalyan1228
                Sep 19, 2023
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                Getting Error while Swiping PNMPAY_012

                Address: Mudinepalli

                In the given swipe machine getting error PNMPAY_012
                PROFILE DOWNLOAD FAILED
                Press Enter to Restart or Press cancel to switch off
                From the first day I have given complaint about the swipe machine the customer care has not resolved the given complaint query... But in the bharat Pe app the query has been resolved.. But till now not resolved... Please resolve my query or else please Give new bharat swipe.. I will return old...
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                S
                Sep 17, 2023
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                Address: Kolkata

                Sir I have been uploaded my all documents but still not working. And they give me same date by date. Its gone be long time. Actually I could not understand what they want. I uploaded my documents there are email id. So what to do now.
                BharatPe customer support has been notified about the posted complaint.
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                  S
                  Sam Samuel
                  from Jaipur, Rajasthan
                  Sep 8, 2023
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                  Resolved

                  Address: Chennai

                  BharatPe Speaker Order ID: SB[protected].

                  Order Placed on :[protected] | 7:23 PM

                  Almost 21 days lefts.

                  This Speaker Not delivered still now.

                  Kindly resolved this problem.
                  Sep 11, 2023
                  Complaint marked as Resolved 
                  Today I am received my product.
                  BharatPe customer support has been notified about the posted complaint.
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                    F
                    Fhcgg ok
                    Aug 24, 2023
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                    Without any r Bharatpe 78, 10, 92, 44.07 - suspicious activity). Multiple attempts to contact customer care has been done by me. They asked for some documents
                    BharatPe customer support has been notified about the posted complaint.
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                      D
                      Dyfggf
                      Aug 24, 2023
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                      Address: Delhi

                      Been done by me. They asked for some documents which i have uploaded & yet no response received from them. Please help in resolving this
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                        D
                        Dyfggf
                        Aug 24, 2023
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                        Late fees so i can repayment of my postpe account
                        Mob no [protected]
                        Repayment charges 150
                        Late fee 100
                        Plz remove money
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                          D
                          Dyfggf
                          Aug 24, 2023
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                          Address: Delhi

                          Late fees so i can repayment of my postpe account
                          Mob no [protected]
                          Repayment charges 150
                          Late fee 100
                          Plz remove it so i
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                            A
                            Advocate Ruchi Sethi
                            Aug 23, 2023
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                            I purchased cord set cloth through fb seller Sutton valkyrie. He send me upiid link _ BHARATPE[protected]@yesbankltd for payment when I ask for WhatsApp number he given me number [protected]. After payment no response, no parcel received, no refund received, and not responding on call msg and block, it's scam on name of online shopping have a look, Advocate Ruchi Sethi this side.
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                              H
                              Hashmukh Gandhi
                              Aug 22, 2023
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                              Address: Ulwe

                              Bharatpe still has not settled our amount for the last month. Even after completing KYC It still says KYC pending.
                              BharatPe customer support has been notified about the posted complaint.
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                                B
                                Bansal4701
                                from Ambikapur, Chhattisgarh
                                Aug 22, 2023
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                                My Bharatpe Account has been blocked without any reason (reason as per Bharatpe - suspicious activity). Multiple attempts to contact customer care has been done by me. They asked for some documents which i have uploaded & yet no response received from them. Please help in resolving this issue.
                                BharatPe customer support has been notified about the posted complaint.
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