BharatPe — Card swipe machine not working

Address:	SHOP NO 2,4 & 5 JANAK PURI, BA BLOCK DDA MARKET, GURU NANAK PURA
Website:	bharat pe

I got new card swipe machine from Bharat pe in jan 2022 it was company charged. when i try to charged it first time on 30 jan 2022. It was not showing charging and even trying to put on machine but in vain. since 31 jan 2022 i repeatedly complaint at their call center they always give me a new complaint number. but after passing 49 days no body frm bharat pe office come attend the complaint.