BharatPe — I have added money into bharatpe investment account my amount is not reflected in my bharatpe account

Address:

30-253/1/7/56, Laxmi nagar, old safilguda, malkajgiri, hyderabad, Malkajgiri, near (canara bank), Telangana State, 500056

I am Satish from diamond Infotech, on 19th of May 2021, I have added 41700 in BharatPe investment account, amount got debited from my account and my bank informed me that the payment was made and the amount was paid to beneficiary BharatPe account but from past 20days onwards there no resolution from bharathpe, when ever I call customer care, they telling me that the complaint still in process but from past 20 day I am struggling for they are not responding to me, my bharathpe registered number is [protected], please try to solve this problem.
Thanks,
Regards,
Satish Hanumandla,
Diamond Infotech,
[protected],
[protected]@gmail.com.