[Resolved]  BharatPe — Merchant not received the amount transferred via scanning QR code

I made a payment by scanning QR code of Bharat pe via amazon pay on 10th October 2020 to a merchant for servicing my two wheeler.

I got a successful transaction message and my amount has been debited from my account.
But the merchant doesn’t received the amount till now 14th October 2020.

Bharat pe customer care is saying that there is no such transactions has made.
But Amazon pay has confirmed that amount is send to Bharat pe.

I need refund of my amount.
And worst customer service.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 14, 2020
Complaint marked as Resolved 
I made a payment by scanning QR code of Bharat pe via amazon pay on 10th October 2020 to a merchant for servicing my two wheeler. I got a successful transaction message and my amount has been debited from my account. But the merchant doesn’t received the amount till now 14th October 2020. Bharat pe customer care is saying that there is no such transactions has made. But Amazon pay has confirmed that amount is sent to Bharat pe. I got my transaction Id too But Bharat pe is saying there is no transactions have happened. I got my screenshot of the amount transfer successful message
BharatPe customer support has been notified about the posted complaint.
Complaint comments 

Comments

Did u get refund sir???

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BharatPe
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    1326
    Pending
    0
    Resolved
    65
    BharatPe Phone
    +91 88 8255 5444
    BharatPe Address
    A-45, Corner Market, Malviya Nagar, New Delhi, Delhi, India - 110017
    View all BharatPe contact information