BharatPe — Recovery

Address:

F4/44 first floor sector 15 rohini delhi

Dear sir/ madam
This is to inform you that I manish gupta is a bharat pe merchant and was running a loan account . How ever after the completion of my 75% loan edi. I was not able to pay the edis on time due to some personel reasons.
Your recovery agent mr neeraj visited my residence on 3rd march The house was closed from outside and my two childrens were inside. The recovery agent threatened the two childrens by saying ki me tumhe ghar se utha lunga. Both the childrens use to cry and called me.i reached there after about half an hour. I came to know that the neighbour's gathered there and the executive just ran away. Then I called the police on 100 number and filed a complaint we use to call that guy and he was not picking the phone.
Now I need a action on that guy or I should take action on that particular guy or the company.
Waiting for your response
Thanks and regards
Manish gupta