BharatPe — Transaction dispute 20,000

Address:

10-3-258 Divya bilding 9550291410

Dear team,
please help, I am many times complaints but not solved
merchant name: PALCHA KAVITHA
shop name : KAVITHA KIRANAM GENERAL STORE
20, 000 (twise)rupees are hold in bharatpe app
please see attachments documents and solve the problem and release the money
TRANSACTION DATE 20/04/2021(TWISE)

MY REG.CONTACT NO. [protected]
email: [protected]@gmail.com

CARD HOLDER NAME: SHEKHAR PALCHA
SWIPE FROM CITY BANK CREDIT CARD
PLEASE SEE ATTACHMENTS FOR MORE DETAILS
DO FAST