[Resolved]  Bharti Axa — about cancellations of my policy

Address:Mumbai

Namaste,

My policy no[protected] i have taken 2 policies form them and
Smc insurance broker pvt ltd persons are making fool not cancelling the policy,

(Smc insurance brokers pvtltd) broker code 062481, staff is calling and saying without them no one have power to cancel the policy, even ceo of axa bharti have no power to cancel my policy. Now all person are start calling those who call me when purchase of, when i tried to cancel the policy from 17th september 2019! They have not received my call even some person have switched off also.

They are also make me fool form last 7/8 months i mentally so stressed now... This people make me so much panic they even don't reply me properly i am financial so week at now... This people make so many promise at time of making police like bonus double amount in 2 year... But after 6 month i just realised they make me fool

How my complaint detail is gone to smc insurance broker pvt ltd i have trying to contact bharti axa company not to broker, its show that these broker is running the axa bharati company???
Please as soon as possible cancel my policy, please dont waste the time to make plan with broker company to continue my policy these is very sameless your company is big brand in india and still how lie you want to tell this things showing your own insulting by consumer.

Thanks,
Virendar saini
[protected]
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May 19, 2020
Complaint marked as Resolved 
Bharti AXA customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2020
Bharti AXA Customer Care's response
Dear @Sakibqed, we understand how inconvenient this could be and sincerely apologize for the same.. Could you please share your policy number and contact number via message? It will help us address your concern on priority.
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