Bharti AXA Complaints & Reviews

Hii sir mera name nafisul hasnan sir meri gadi ka acsident ho gaya ta mane clame kiya gadi ka infesan ho gaya sir mane sare docoments jama kara diya mera clame paas nahi ho raha hai sir mane toll free nambar pe baat ki mere 3clam hdalrlar ka nambar diya gaya mane fone lagaya to bole aaj ke baad fone nahikarnaclam handlar ke name sures reddi yashdeep anand roshni naaj sarmera clame paas kara do mera fone no.[protected]

Hi,

I made payment for renewal of existing car insurance policy with bharati axa on 14 september 2018 but i did not receive any policy. I even got mail from bharti axa that payment has been received.

Transaction no. Nici[protected]
Reference no: 16018555

I did follow up with customer care for this but everytime i get response that we are looking into this. I have been calling on daily basis and have to wait for more than half an hour to speak to customer representative. Finally when i get to talk, they say this is different department, we can not transfer call to the concerned department, you have to call again. Daily i am wasting 1 hour in calling to bharti axa. Once a customer representative said he is sending it to my mail, he even confirmed my mail id but did not send.

I have made payment and how many more days i have to wait to just get soft copy of the renewed policy. This is heights o[censored]nprofessionalism.

Avinash.
[protected]

Online renewal was done by me for my car insurance on 05 sep 18 with full amt of premium being paid on the same day but till date the company has failed to send/mail me my renewed car insurance policy. Poor show by the concerned staff & equally poor response from the higher ups of the company.
Reflects badly on the company. This was reply received a week back...

This is in reference to your below email, regarding renewed policy document, reference to policy no s8430229/ vehicle no jh02ad3072 / tanish kumar

As we checked in our record, policy issuance request has been placed and same is in under process :
Ref no 01650750

You will get soft copy policy document on or before 20/09/2018

This is bring to your notice that my claim has been rejected due to that i have utilized claim from my previous insurer due to my vehicle met with unexpected accident unfortunately and i have utilized my claim after i get insurance renewal policy from bharti axa and i don't know anything about ncb terms and conditions and how to return ncb benefits.

Hence i come to know to lately that i have to be return ncb benefit from my policy if i have been utilizes any claim after insured to get any claims.

Requested your suggestions to way forward to return my ncb benefits and to get claim clearance.
This is happen unfortunately and not in intentionally.

I have taken the policy from bharti axa life advantage plan with policy number[protected] on name of varun gupta. A person avinash aggarwal from citi finance assured me that if i take the policy from bharti axa them i will get a loan of rs.12, 00, 000 in exchange of this policy. He cheated me. I have all the recordings with me in my phone. After taking policy from bharti axa he denied to give me the loan. He kept on delaying the money. I am in trouble. I am already having problem in my present business and was expecting a loan amount. Since he has cheated me so i want to cancel my policy with bharti axa as it will be very difficult for me to continue with this policy as i am already suffering in my business. Please help me to cancel this policy and returned my money.

My policy no. S3734120
I tried renewing my policy on 3rd july 2018
The mode of payment was via upi
Amount was deducted and no policy was issued and also i didn't received my money back.
Having issues to place another policy
I want my money back
The amount deducted was a sum of rs 1413.64
Kindly revert back who ever reads this from bharti axa

Sir i am vijay tiwari from deal money branch thane and mulund jo aap ka product sale karbate h, ek no. Ki fraud company h deal money aap kaise usko parmision de dete h unko product bechne ki, wo customer ko chutiya banati h aur kuch nahi, isse aap ka bhi name kharab ho raha h, aur galat kam wo kar rahe h name aap ki company ka kharab ho raha h, mere pass kabhi evidence h, unko fraud sabit karne ke liye, me unko consumer cort dekh lunga par aap ko bhi dekhna chahiye jinhe aap parmison dete h apna product bechne ke liye wo kahi aap ka hi to name kharab nahi kar rahe h, mera no. H [protected] agar aap ko bhi sabut chahiye to is no. Kar contect kar sakte h, mujhe dukh h me us company ko consumer cort leke jayenge jisme aap ki company ka name bhi aayega sorry sir

I am registered with dnd of my service provider.
In spite of this, i am disturbed by untimely calls for insurance from different mobile numbers.
How did my number get into your cheap company's database and when i intimate my disinterest, why is it not updated in your stupid database? Do you think my bugging somebody they would buy your product?

Who is the characterless # in charge of marketing?

Have you ever heard of other's privacy?

Even the retired are not spared from this nuisance. Customer's data are stolen and shamelessly peddled to other third - party rogues in the name of marketing. Does your company have any basic manners, decency, culture, value and ethics?
For you it may mean business, for us it is outright nonsense disturbing us during our work, we lose continuity in our work because of this nonsense.

Can you stop this desperate and senseless marketing? It is more of a turn-off.
If you cannot be o[censored]se to anyone, at least do not be a nuisance. Hope the # who is in charge of sales and marketing is made aware of this.
I feel i am not the only person harassed in such a fashion.

I hope at least you are sensible enough to understand from the customer's point of view.

Bharti AXA company Fraud with me and I never met with any bharti axa company person and bharti axa agent fordge my singn and done my policy after many complaints bharti axa company not help me refund my hardworking money it's md and management also cheater my policy no[protected] so refund my money otherwise I will uses abuses language on social media and TV channel against fraud company

Dear sir / mam,

I am seeking help from you on policies that i took from a broker under the name of bharti axa. Mentioning the point wise details for further understanding.
1) agent called me and sold two policies with false commitments (Attached audio recording done in marathi language durning my struggling time with bharti team)
2) as per the bharti vashi office team i gave the written complaint but didn't get the satisfactory revert on my queries raised.. All three levels i escalarated my case but no luck (Pls refer trail mail on my last communication with varying hard complaint team)
3) still on online portal against my mail i'd wrong mailing address / mobile number is mapped.. (Attaching the relevant screenshot files which even i forwarded to bharti and didn't got any revert)

I strongly suspect that my personal details and documents collected may get misused as no where in online portal i am able to view it neither i am able to view/connect to the said sold policies.

Even after so many reminders neither bharti team is resolving my problem nor that broker is picking up my phone call.. I am completely stuck and all my hard money went for a task.

Request your intervention.

Thanks
Mrs. Hemlata sambshiv dagaonkar
Mobile: [protected]

Unable to upload audio recording & a detail pdf file detailing the issues.. Pls share me the alternative way to do so.

This is bhanu prasad rao i. Holding the policy number[protected]. I have taken this policy in october 2017. Till now i have not received my bond. The agent (Pradeep) has told me that with in 10-15 days after i paid the amount i will receive the amount rs.25000. I have paid 53, 000 (Apprx) in october 2017. But till now i have not received any amount. I want my promised amount rs.25000 or cancel the policy and provide me my rs.53, 000 back. What ever the agent promised me i have already recorded and i am trying to file a case in consumer court on bharathi axa for entertaining such frauds (They also blocked my number). Same issue happend with 2 more persons who are also ready to file a case along with me. This is my last attempt to get my either amount (25k or 53k).

Details of the agent who cheated me and his manager who is supporting him.

Agent: pradeep-[protected]
Manager:vishnu sharma-[protected]

I paid my car insurance renewal premium on 3rd augustthrough a link they sent online and am waiting for policy document ever since. They have given me a complaint number which is 1571495.

Their toll free line sucks. When one dials the option 3 meant for complaints there is complete silence and no one answers, their chat section on the website is also very bad. They just say dial toll free number which does not work.

Hi all,
I got a call from executive (Bhavika-mumbai) of bharti axa to renew car policy but they will tell you about policy and will say, you will get eod after payment, they know that policy is getting expired today but it's not truth. They will decide to generate a policy at least 3 -5 working days then also not confirmed and nobody will not respond you because you have made payment but it's for other companies like, bajaj, reliance etc. Other companies will generate your policy instant after payment..
Mobileno:[protected]
Don't purchase policy from bharti axa.

Hi

This is aarti mitun soni here, today i have complain regarding to company insurance department representative, first of all i have damage in the car and i had visit to modi hyundai vasai east and your representative was giving irrelevant guidance and his name is mr. Sharad and was least interested to interact with me and even he not having time for customer. Is this type of services do you give to your customers? Please this is my humble request to you please take action towards this issue. Thank you

Dear team,

As my car insurance policy application was rejected by you on 16/07/2018 due to some unexpected with out proper reasons, and my existing insurance also expired on 16/07/2018,

When can i expect to get my money back??? It’s been almost 8days no status about my money...

I am not bothered about the policy which is rejected, at least you peoples dosent have curtesy to refund my money???

Kindly revert with refund status,

Vehicle number: ka04mj4202
Mobile number: [protected]

We are from a agriculture insurance company We have insured the some farmer from uco bank gaya and we need some query regarding premium debit transaction number but The main branch gaya is not taking call, we are dailing on this number: [protected] from our number [protected].

Please make it helpfull and do the needful its urgent for us and give respons asap.

My name is Kushla Nand I paid Rs.1752 through Payzp on 07/02/18 for my scooter no UP-16-BH-0450 and my policy expire date is 14/07/18, but I didn't get my policy as of now. I called several times in customer care but they just forward my request to other departments but they didn't solve my problems now today is last date of my policy So how can I ride my Scotty without insurance policy. So I request you to please help me for taking my policy. My phone no. Is [protected]

Dear
sir/mam
my policy nbr[protected] but policy bound not rcv from 2 month ago.i complaints many time your custamber care center but no body help me.
i have to cancel my policy Bharti Axa life incurance plan has premium of rs 9000 i'm not able to continue this policy.so i riquest u to cancel my policy u can refond my amount to my bank account
my regested Email id is
khadak.[protected]@yahoo.com
Thanks
khadak Bahadur galami
siliguri west bangel

Hello sir/ Madam,

I need your help please
I have been fooled in the name of bharti axa to get loan from hdfc bank.

I got a call from Piya[protected] as she said she is calling from hdfc bank & offered me loan of 10 lac rupess on 0 % interest.
First she call me from land line Then to just creat trust she called me from mobile number [protected] as she said its my personal number u can directly call me on this number.
she said i am from hdfc bank & we are giving you personal loan but for that u need to take BHARTI AXA POLICY(ELITE ADVANTAGE). of 1 Lac repuees.
Once u will get this policy we will keep this policy as security & we will give you 10 lac rupees on 0 % interest
I paid 1 lac rupees for this policy she said once u will get policy paper withing 72 hours your loan will be disburse..
she was very good in manipulate conversation i asked her what if i pursached this policy n dont get loan then she said within 15 days u can cancel it u will get full refund..
But after paid n got my policy paper she made me fool for 15 days she has given his senior number his name was AMIT (+[protected].
I called him as asked for loan he said sir as you know in MUMBAI shindhiya house got fire we have some tax paper over there which we need to get sign from there bt due to fire its not poosible.
he said withing 7 days your work will be done. After 7 days when i called him he said we have some GST prblm. once it will sought it out ur loan will be disburse..

Please sir HElP me out with this Mental Troma. I paid my 1 LAC rupees.I borrow it managed to paid. now they are not answering & when i called bharti AXA for cancellation they said its more den 15 days we cant do this. Any how with lots of effort i managed to get who was agent for this policy.. i got to know SMC kolkata is agent code for this.

SIR please I dont want this policy AS i just took it coz they said they will give me 10 lac rupees loan on 0% interest But nothing happend.

sir please look after of this case & give me justice

I am attaching voice recording of Priya & amit..please please find attached voice recording & help me as i am paying interest of 1 lac rupees.

please help me.

I filed a claim against Bharti Axa private car policy no I2303527 for damage caused to my vehicle TATA ZEST by another TATA ACE small truck on 27/06/2018 . insurance surveyor's assessment for claim is inconsistent with the nature of damage caused inspite of physical verification. Request a factual assessment against the claim lodged and diagram attached.