Bharti AXA Complaints & Reviews

Dear Sir/Madam,

Hi this is satheesh korada, At the time of taken the policy of Elite advance policy number of[protected].The below mentioned policy details are explained by your authorized agency and conveyed me by them with reference to the below mentioned policy details. But now your customer representative is telling that the below mentioned details are not considerable. So Please clarify my issue with respect to your...

Dear Team,

Sir I had worked as advisor with Bharti AXA life.I say that time my License is terminated for non fulfillment of minimum business guarantee, still my pan is reflected in IRDA portal.so I request you kindly delete my license and Pan number.CYHPS7320A from IRDA portal.Do the needful as early as possible.
Although it has been detached as per PAN look up please remove my Pan number from your portal.
Thanks regards
Balvinder Singh
Agency code.BAL221786

Hi Team,

Please treat this as high priority !!!

I want to register a complaint about the agent Deepak who called me for taking Bharti Axa policy.

He has given me a fake statements against the policy and took my money, he didn't allowed me decide and to do my work, he forced to take the policy by giving fake offers

He told that there will be a 90% of cashback from the amount what I’m paying to the policy.
Including the no cost EMI, if I’m paying through credit card.

I have checked in the verification call (yesterday), the lady who spoked with me had told that there is no such cashback offers, and in the same call I have asked for the cancellation. If the call is recorded then that is one of the evidence.
Then she had put my policy on hold, then again the agent Deepak called me and said that.
“Sir don’t tell any offers in verification call they are not providing any offers, to increase the sales we are provide from our end”.
And then he explained me that after the verification call he will arrange the Bangalore call for the cashback.

So, As per his instructions in the todays verification call I told the same what he explained to me. And I tried contacting him but now he has blocked me and not picking my call.

His WhatsApp number “[protected]”
His mobile number “[protected]”

I have explained same to Sudesh & Rishikesh customer care. Also Sudesh told he will highlight to complaints team and also he shared me the ticket number – 14359493

I want to understand one thing here, I’m not the 1st person to cheated by agent, many are who cheating like this, if you are really taking action against the fake agents this should not happened to me now.
I don’t know whether Bharti Axa is really taking actions on fake agents or encouraging them for more sales.

Feedback’s & highlighting should be shown in the output has improvement.

Also I have done all the process over phone call and not visited any branch to take this fake policy from Bharti axa and my money also stolen online only.
But for cancelling my policy and refund of amount, I have to visit the branch.

It is the blocker in your process. You have easiest way to get money from customers but making complications to get the money back from you.

I have did the process over online and I have not visited to the branch to get this policy. So, I want to cancel my policy and please return my money.

Have added the whatsapp Chat screenshot for evidence.

Now, Bharti AXA is not refunding my money

Regards
Gowtham.

Dear sir/madam
I submitted my required documents in jaipur Bharti AXA branch. contact person is saurabh saraswat they assured me to refund came within 7days but not refunded. i am facing worst and painful last 2 month. They are not attend my call. Last 4 days to say me payment come in 2 hrs. But can't. So I request to bharti AXA please help me and resolve my complaint

Greetings,

I am writing to inform you that I was sold a fraudulent policy under the diguise of financial benefits through a scamster agent ( Pooja Mishra - [protected]), this lady pretended to be calling from Bajaj Finance offering a loan on this policy .
She shared some loan documents etc pretending to be from Bajaj Finance .
I have all whatsapp conversations and her voice recordings .
Policy was delivered to me on 9th June and was informed that my loan is to be disbursed on 21th june, I was medically unwell and had to undergo a surgery .
I had asked this ladt to cancel this policy on 21st June as I needed the amount for my medical expenses, since I was admitted and under observation - i had very limited access to the phone - to which she agreed and assured me she would get it cancelled . however she skipped to acknowledge my calls and on 23rd she gave we an incorrect email address to send email ( i have it on my whatsapp ) email address she provided was [protected]@bharti-axalife.com, upon correcting her that its not same email address as on website, she insisted it department for cancellations .
This scammer somehow managed to get me past 15 days of free lookup period, knowing I am hospitalized and I had IV on my hands so I could barely type.
Upon realising the scam i had mailed to customer service on 24th for cancellation to which i was informed i am past 1 day in look free period.
Post that she had asked me to send copies of my hospital surgery assuring me as an employee with Bharti Axa she can get a refund, however in vain .
I can attach my hospitalisation documents - whatsapp chats and voice recordings .
Kindly suggest what should be my next further action.
I really dont believe that such a reputed brand is letting this happen without being unnoticed.

Let me know if I should go ahead and file a complaint cybercell, I am ready to submit my phone for digital evidence.

Looking forward to your response.

Regards
Rajeev Kaul
[protected]
( best time to call - 12 pm - 3pm )

I am Policy holder of Bharti AXA Life Secure income Plan (Policy No.[protected] from Mar 2022. Some false promises done by Caller of Corporate Agent Name: (EDOCD Solutions PVT Ltd.) and Code: 280 and That promises not be fulfilled till date. In initial they told they are employees of Bharti Axa. Daily I call/follow up with their caller (Radhika Sharma and Kapil Sharma). Their name as they have told to me it could be fake. All the recordings I am attaching here for your references.

I was offered this policy by lying and They are lying till date that your medical policy will be in place as soon as possible.

False Promises:

Cashback 40%, 20% and 20% respective years (mentioned in Table)
Will take Fixed return 129000 Approx. in 4th Year.
Medical Insurance of 5, 00, 000 Rs. And Opd Amt could be reimburse upto 15000.
5% cashback on credit card
If you take this policy you would be work as agent for us and your commission also be entitled.

Kindly look into this matter on the urgent basis. If all these are false/fake kindly close my policy with full return and penalize to Agent/Agent corporate.

Dear sir
I have purchased a policy from you online in the month of February whose number is[protected] with wrong information in which I was told that you have to pay 30000 instalments for 3 years and in the third year you 129000 and health insurance for the whole family 10 years Will get till But right now your executive is not even picking up the call, that's why I could not even return the policy, these two people have cheated with me. I want my full 30000 back if you can do something then it is not right then I have to go to consumer forum I have whatsapp chatting and call recording of these people also sharing in their name and number Mr Kapil sharma.Mobile no is- [protected] Mrs.Radhika-Mobile no is-[protected]

Please refund my payment
Cancellation no given as per audio recording is CN002982

Please find audio and what sup chats evidence

company agent code -280
company name-EDOCD SOLUTIONS PVT LTD

Dear sir
I have purchased a policy from you online in the month of February whose number is[protected] with wrong information in which I was told that you have to pay 30000 instalments for 3 years and in the third year you 129000 and health insurance for the whole family 10 years Will get till But right now your executive is not even picking up the call, that's why I could not even return the policy, these two people have cheated with me. I want my full 30000 back if you can do something then it is not right then I have to go to consumer forum I have whatsapp chatting and call recording of these people also sharing in their name and number Mr Kapil.Mobile no is- [protected] Mrs.Radhika-Mobile no is-[protected]

Please refund my payment
Cancellation no given as per audio recording is CN002982

I am getting unwanted calls from Bharti AXA.

Hi,

I have taken several policies from bharti Axa, I have been told policy feature and benefits completely wrong.

Previously my assigned senior manager (Siddharth Sharma) sold me policy and not gave me correct information about policy and now when I am complaining he is not talking to me properly.

I called him many time and he has given me the wrong information every-time. I have the recording in which he told me the the plan and policy benefit’s.

Whenever I am asking for my money and insurance card which included in my policy, I am getting same response every time that uou will get in a week.

My self Vikas Gupta. In last November 2021 I have purchased 2 policy of Bharti Axa Life Insurance. Your agent Ajay Kumar sold these policy to me by online. On selling time he provide all false details From last 6 months. I have very suffered and very disappoint. Now I feel that this person was liar Every time. He provide me wrong information regarding my policy and now I want to cancelled my all policy right now. So please help me out and cancelled my policy ASAP. And I want to register a complained and FIR for Ajay Kumar. He is fraud and cheater person.

I have applied for 12 years payment (Elite Advantage plan) insurance policy in Bharti.Axa life insurance on 24.05.2022. Payment of Rs 30, 000/= also made online on 25.05.2022. Subsequently, they issued the proposal number on the same day (i.e. 25.05.2022 proposal number is [protected]). Then they asked me to complete the ECS(E nach) transaction, so they may automatically debit the money for premium every year. This also I have completed. Then I got the verification call for verification.
Subsequently, they sent the policy and I received it on 30.06.2022. After reading the policy terms and condition I am not satisfied. Hence I have sent a request through register mail on 05.07.2022 for cancellation. But they refused to cancel. They asked me to go to nearest branch for cancellation. Further free look period is there up to 15 days from the date of receipt of policy. Now I have to take leave from the existing job and go to the nearest city for cancellation.
This statement is not at all acceptable. While taking the policy they allowed us to take any mode anywhere you can apply online or offline, but for cancellation, we have to go to the nearest branch. As I am residing away from the city (around 80kM), and taking leave and how I can go to the city for cancellation. They have to enable the online mode for cancellation.
BHARTI.AXA has to take the necessary initiative to cancel the policy through online/registered email/ through registered SMS.
Based on the above Kindly cancel my policy and refund the amount immediately.

I have applied for 12 years payment (Elite Advantage plan) insurance policy in Bharti.Axa life insurance on 24.05.2022. Payment of Rs 30, 000/= also made online on 25.05.2022. Subsequently, they issued the proposal number on the same day (i.e. 25.05.2022 proposal number is [protected]). Then they asked me to complete the ECS(E nach) transaction, so they may automatically debit the money for premium every year. This also I have completed. Then I got the verification call for verification.
Subsequently, they sent the policy and I received it on 30.06.2022. After reading the policy terms and condition I am not satisfied. Hence I have sent a request through register mail on 05.07.2022 for cancellation. But they refused to cancel. They asked me to go to nearest branch for cancellation. Further free look period is there up to 15 days from the date of receipt of policy. Now I have to take leave from the existing job and go to the nearest city for cancellation.
This statement is not at all acceptable. While taking the policy they allowed us to take any mode anywhere you can apply online or offline, but for cancellation, we have to go to the nearest branch. As I am residing away from the city (around 80kM), and taking leave and how I can go to the city for cancellation. They have to enable the online mode for cancellation.
BHARTI.AXA has to take the necessary initiative to cancel the policy through online/registered email/ through registered SMS.
Based on the above Kindly cancel my policy and refund the amount immediately.

Dear all, my salary is not credit in my account till now. I m waiting for the salary. Why recruit any staff if thay can't pay the salary. Bharti axa is a very bad organization. The organization rules is very bad. I have resign on 1july2022. But it is pending stage till now. Please release me ans settle my fnf.

A boy runs a family. What will he do if he doesn't get his salary? I see they have no common sense.

now I will be forced to take help of law. I don't want the name of such a big organization to be bad.

I am waiting for my salary and approved my resignation. I don't want to work.

Please see the matter sir.

Regards
SUBHA DEY

I pinaki Mukherjee had taken a agency code from Bharti Axa Life but unable to work due to some personal reason. Presently the status of this code is expired and I have submitted resignation to Bharti branch for NOC. Till date I am waiting for the same. After sending lots of emails to Bharti they replied in case of expiry they don't provide NOC. But without NOC I am unable to join any insurance company as a employee. Please help.

This is to inform you that I have been cheated and misinformed regarding the policies by your agent by offering loan against policy from Adithya Birla Capital Loan.
On 09-march-2022 got a call from agent, he introduced himself as Adithy Birla executive, we provide loan on life insurance, Agent name id Abhishek Kumar (Contact Number [protected]), If you take policy from Bharti Axa, we will provide loan on policy bond at interest rate...

Hypothecation change request done with sr. No [protected] for policy no . I6516131 dt.22/07/2021 week ago on 06/06/2022 but no change in policy received from insurance company.

I was befooled by HDFC insurance team [protected] (Amit HDFC manager) where he told to restart stopped policy my making new policy in Bharti Axa Life Insruance and after 3 months we can take both policy money...

Stray dogs in our area ( Mayur Vihar Phase 1 Pocket -2 House no- 313 E )
Creating lots of menance. People cannot enter their homes . They are sitting infront of doors and are barking and biting everybody. Please help

Bharti
[protected]

I was approached by Priyanjal, a Bharti AXA employee, in relation to a life insurance policy called "Elite Advantage" in Oct' 2021. Priyanjal briefed me about the policy benefits and sent me 2 PDFs on my WhatsApp number on the same day. 1 PDF was in relation to Life Insurance Policy and 2nd one was in relation to Medical/Health Insurance Policy.

Priyanjal promised me the following benefit if I invest minimum 50k annually in...