Bharti AXA Complaints & Reviews

I got a call on 18 July, 2023 and the lady Neha Rajput said that I'm calling from Bajaj finance and our company is giving loan against life insurance. She said to me that please buy Bharati AXA life insurance. I purchased the insurance which was rs. 35k per year premium. But till that date I don't receive any loan. Now they are not picking the call also. At the time of process Neha said that while receiving the inquiry call from Bharati AXA life insurance don't reveal that I m purchasing the insurance for the loan. I said the same on call when Bharti AXA contacted me. Neha has done a fraud with me, along with his colleagues Rahul Sharma and Akhilesh Srivastava. Their contact no. Neha - [protected]
Rahul Sharma (Manager) - [protected]
Akhilesh (Finance dept) - [protected]

I, mrs. Aarti Goswami, am an advisor in Bharti AXA life insurance co ltd at your Haridwar branch from Sep 2019 to till date.
But now i have got a new job in direct payroll, so now i want to resign from my advisor work with immediate effect because i need to submit my NOC in new job.
So sir i earnestly request to you please accept my mail as a resignation letter from my code & send me a noc against the said code bal292009 as early as possible through this mail i'd, for that i can work in my new job without any hazards.

Please do the needful as early as possible.

Thanks & regards,
Aarti Goswami
Mail : [protected]@gmail.com
[protected]

I appliade to bharti axa for policy and also done payment for same.
But after 15 days i not receive my policy so i realize about bhartiaxa service
Meanwhile i connected my agent and told him for cancellation. he said he rise request for cancelation of policy. after 5-6 days i followup for my cancelation and again my agent Mr.Tasneem kauser at bharti axa branch lucknow. and he told me my cancelation is approved and now in retention period so it is take 8-9 days. again i followup with Mr.Tasneem kauser and he told me due to month-end company cant give refund so my refund received after 10 days. so i realize like some fraud with me and i do mail to bharti axa customer support and call to toll free number.
And as per bharti axa he not found any cancelation request. So again i call Mr.Tasneem kauser he told it is direct process so customercare not aware of this. and wait for refund.

So guide me

Thanks and regards.
Gautam Sanghani
Mo:[protected]

Sir
Please remove pan card in irda portal pan no ASOPM3984B I HAVE ALREADY RESIGNED on 11 Nov as a advisor code in bharti axa life insurance Co. Ltd I join bajaj allianz so needful as soon as possible.
Regards,
Prashant mehrotra
Mobile no [protected]

Please cancel my agent code BAL190690 as i have to get this cancelled before joining my new company.

So request you to please get this done.

I am getting unwanted calls from Bharti axa. Plz stop calling

I got a call from Bharti Axa team for elite advantage policy for 50 k yearly premium. He also told about extra benefits such as 40% refund for first year premium or 5 family member medical policy and reliance trend coupon for 2000rs. I impressed with policy's extra benefits and I took this policy and i choose medical policy and 2000 coupon as benefit. After completion of payment in January I asked for medical policy and he told that is in under process. From January, most of time he avoid my calls and asked only that it in processed but last month when I took follow up he asked that he can't provide policy bit he will arrange refund. But still did not get my refund. I want extra benefits and to take action against that agent.
BRANCH NAME - CIVIL LINE BAREILLY

This is to inform you that though I have requested for ECS cancellation and also got email confirmation on the same that it was deactivated which is having request number 15087955. However it was deducted from my account on 10th June . Please reversal the same amount to go for other mode.

Dear Sir,
I would like to draw your kind attention in the fact that my father Sri.Subhash Chandra Banerjee (83 Years) made a life insurance policy in my name Mr.Pradip Kumar Banerjee (vide policy 18292790 was proposed in my name in Dec 2010).The policy copy is not also available as it might have been missing due to shifting of residence.

Few months back I received phone calls from your Kolkata office[protected] Mrs.Riya Roy) & ([protected] Mrs.Sneha) & ([protected] MANAGER DIPANITA DAS) to continue this policy or to discontinue for payout.

I repeatedly told them that I have no papers of the policy with me and I wanted to know the policy no, but they did not give me the same and they insisted on making some other 6 policies (4 in Future Generali & 2 in Bharti Axa life insurance) so that I can get the pay out along with the new policy premiums.

Last 2 months they have given 3 to 4 different dates for my pay out but still all dates have failed or I did not receive any pay out.

In the above circumstances I am afraid that they are making fraud promises which have no justification. In the meanwhile I also informed the same to the rnlife.[protected]@relianceada.com & rnlife.[protected]@relianceada.com and they informed me that After investigating the phone numbers [protected], [protected] & [protected] provided by me, They confirm that the number is not registered with any of the offices of Reliance Nippon Life Insurance and they believe that unsolicited spurious calls are being made by miscreants posing as Reliance Nippon Life Insurance or IRDAI employees. At last I got the policy no by email from Reliance Nippon Mutual Fund customer service (rnlife.[protected]@relianceada.com).

I am not in that position to continue all those policies. I contacted those policy issuer (Future Generali & Bharti Axa Life Insurance) and they said the policy is valid. The Agent code which is written in those policy bonds along with mobile no have no existence. How is it possible I could not understand?

I cannot understand how insurance companies can issue such policies by these fraud agents by coercion? Is there any link between those companies and these fraud agents? I request you to take such steps so that my policy money are not lost. I came to know that recently some fraud call centres are involved in such activities. It is a matter of great concern not only for me but for everybody.

My earnest request please look into this matter very sympathetically and oblige me.

Please also note that without my signature anywhere the same fraud agent issued 4 policies of Future Generali and 2 policies of Bharti Axa Life Insurance making me a fool but on basis of my complain Future Generali Life Insurance company has taken the appropriate action and they have refunded the full and final premium amount (Rs. 31500, Rs. 31499, Rs. 55000, Rs. 48000) including Tax.

In spite of repeated mail to Bharti Axa Life Insurance, they did not take any action and did not pay my premiums paid by me. The same fraud agent is also involved there in. So I request you to take immediate action so that my hard earned money is not lost in this way. I believe that the rules of policies should be same in all cases.

As you are the responsible authority to take proper action so my earnest request to you is that I am not cheated by the Bharti Axa Life Insurance company.(Policy NO :[protected],[protected]

I also several complain to Consumer Forum, IRDAI and other responsible authorities but didnot received any response but i will take the legal action until my problem will be resolved.

Still i am getting the unwanted calls from Bharti axa. Plz do not call me

I got a sale request from +91 87470 53855 this number and also Ravi named person for cashback. At the time of purchase, they assured me the cashback of 9000 and GST returns.
After I get the policy hard copy. after 45 days I will get the cashback and also, we gst return but it's been 2-3 months I didn't receive any cashback and the person who was in contact with me is not picking up my calls and not responding to messages from 1.5 months.

I would like to have a complaint filed for the false statement given at the time of purchase and this is non acceptable offense and I will be filling a consumer case on this with the message proof and call recordings.

Policy number: [protected]

Policy No: [protected] Plan Name: Elite Advantage
UIN: 130N060V06 Life Insured: ASHAY KRISHNA

Respected sir
I m bharti axa and star health insurance company advisor and I applied NOC latter last 1 year ago but till time company don't given me NOC latter. Recently I applying other company job and i'm selected but unfortunately company can't give me a offer latter because my pan number shows active advisor on irda portal and bharti axa and star health company don't given noc latter so I request sir please remove my pan number from irdai portal

Thanks & regarding

Jaykishan d nimbark
[protected]

My name is Bharatbhai, SEP. MONTH 2022 i have a call Mr. Rajeev verma (Mob no - [protected] & onther tall free number is (protected), Mayank Agarwal [protected) they says we gives 5 to 25 lakh 6%/year interest rate and first you take a policy in bharti axa life shining stars and we give 5 to 25laks with in 10 days.

But they said we need to purchase insurance so they give Bharti AXA Elite Advantage Plan, Policy Number:- (protected). for loan, for as a security of loan, so we proceed for that and we get insurance file, and after some days they call us and they told us like your file is eligible for premium customer and raise a loan amount up to 38 lacs. interest rate is 5.75, then We communicate with Rajiv Verma his told like it’s the 2nd insurance is cancel after complete loan process. Also, they said that they are attached 2nd insurance cancelations latter/form with insurance so after complete loan process 2nd insurance are cancelled and 1st insurance are attached with loan for security. So, They Suggest we (India First Life Cash Back Plan) Policy Number:- (protected), we Proceed 2nd insurance, after some time we get then file.

And after some time, they call us for pay 56000 for PWF/Payment withdrawals form. Also, we tell that provide all the information on mail with your Name, Mo. Number, Designation and Provide information of PWF form. But they are not providing and told us It’s RBI GUID LINE we have not permission to send this information.

Then We decide to cancel this process and we call them to cancel both insurance file and loan we are nit iterated with this loan processes. They said that for cancelation take 45 days and both insurance paid amount received in our account but till date we have not received any payment.

All we attached all the call recoding please check and please provide resolution as soon as possible.

I received a call from one of person saying that he will give arrange the personal loan via RBL bank & for that one insurance have to made by me as a security reasons & after many discussions & conversations i made it until the insurance bond receives the person was in touch with me for the process & they committed the loan has been processed for disburse will get in 2 days but after none of them is not responding my call still.

In this they have used above insurance agency to make me to put the insurance actually they cheated me.

I lost 55000 on this. i request this complaint should go in a proper manner.

Dear Team,

Request urgent Intervention . I had an insurance agency in the past I have resign And surrender long back and now due to my employer requirement it has to be removed on priority basis. Below mentioned are my card details.
PAN Number- CGBPB5677D
Name-Monika bharti
Please do the needful on priority. I have attached surender letter for your reference.

Thanks & Regards
Monika bharti

I Rajesh Kumar Pati having policy No J9559995 inform you that as per the conversation with your executive I have paid 8737/- on 15/02/2022 at 18.50PM for renewal of my health policy. But till now I have not received the acknowledgement from your side. Toady I received a mail for required document for generating my policy copy (PEP & ID proof ) a12.45PM and at 1.25 PM I received another mail that payment has not received. But amount has debited from my account. on that day.

Though my policy has expired on 26 Jan 2023 and It is in grace period and today is 21st Feb 2023, consider it as urgent basis.
Please find the attachment of my transaction details and send me the policy copy asap.

I had a code in bharti AXA insurance limited in 2019. Now i am working in another insurance and my salary is on hold because I have not provided NOC of bharti AXA. After submitting NOC FORM ALSO TO BHARTI AXA LIMITED THEY ARE NOT PROVIDING ME NOC PLEASE HELP

Hi authority of consumer forum,
I am carrying Bharti Axa elite advantage policy no.[protected] received on 15 Nov 2022, Post getting the policy I continuously requested my relationship manager [Seviti, mobile no [protected]] to cancel my policy but she keeps me misguiding and did not cancel my policy. Initially when I purchased the policy that time she claimed as Barti Axa employee but later I come to know that she is from Bharti Axa broker company. Finally i have submitted cancellation request to grievance and complaint team on 13th Dec 2022 for cancellation reason behind broker of Bharti Axa misguided on the benefits of policy (Evidence submitted in email), I didn't go through after I received hard copy of policy due to I was out of town till time grace period was over & later I came to know about discrepancy about benefits, so I approach to branch to clarify on benefits & branch confirm me this is misguided case & apply for policy cancellation, so i submit the request through email and visited in branch to complaint department & even serval chaser about service request status, Bharti Axa sent an email stating that “We wish to inform you that we have done necessary due diligence at our end, and have not found any discrepancies at the time of Policy issuance. Also, we have not been supplied with evidence from your end, which may assist in further evaluation of your concern raised. Hence, we would like to confirm that in absence of any valid proofs/evidence and basis the case facts available, our decision continues to remain unchanged.”, i requested 3 to 4 times Bharti Axa complain team about consider this request of cancellation, but they simply deny my request. Yet no body confirming about cancellation status & even refund of my money; so, may times I reach to them but very poor resonance & feel like they are avoiding answering my request.

I Can provide the email trail which is communicated to and fro on a need basis.

I am requesting authority to take this case ahead and resolve the issue on priority.

Thank you,
Manish Kumar
Email: manish.[protected]@gmail.com
Mobile: [protected]

I just want to cancel my policy they are giving only 50 percentage means i have paid till now 2lakhs change i want to cancel they are giving only 50 percentage it's unfare and scam it is. Our money we have work hard and paid but in some difficulty we can't pay now so i want to cancel they are giving only 50 percentage it's a big scam

I purchased Elite Advantage plan from Bharti Axa in Nov'21 with an annual premium of 2 lakhs which turned out to be a nightmare. Multiple people made many fake promises which were never fulfilled. People involved were Siddhesh & Roshan. The promises they made are:

1. 5% cashback on the premium amount.
2. Reimbursement of the interest if premium is paid through credit card EMIs.
3. Maturity amount of Rs. 53 lakhs after 12 years.

After selling the policy the sales guys suddenly went unreachable and stopped responding.
No cashback, no interest on EMIs.
Moreover, maturity amount promised too was fake. I got reminders last month for the payment of 2nd year premium. When I checked with the customer care, they said the maturity amount after 12 years is just 27 lakhs.
So, after paying 24 lakhs + gst, the maturity amount will be only 27 lakhs after 12 years.
I raised multiple requests on Bharti Axa's customer complaint ID, even sent them the call recordings where the sales guys are clearing making fake promises and telling wrong calculations, even the ph. no is registered with Bharti.
But, i received robotic and scripted replies that they did not find any wrongdoing in selling this policy.
This level of corrupt practices by sales team cannot happen without the support of the higher ups, as they are sure no action will be taken on them.
Now my 2 lakhs are stuck with them and they are not ready to refund the amount. That means it has gone waste.
Now I am planning to go to IRDAI and then to consumer court.
I am sure they would have cheated multiple clients with these kind of promises. If anyone else is cheated, please reach out to me at [protected] to have collective effort against them.
Thanks.